Ayushi G.
AG
Ayushi G.
Human Resources Manager
Mid-Market (51-1000 emp.)
"One of the Best CLM Solutions: Easy UI and Seamless Integrations"
4.5/5
What do you like best about Docusign CLM?

This is one of the best CLM solutions out there, not only because of its easy-to-use UI, but also because it integrates with so many other tools and software. That cuts down the hassle of hopping around between multiple tabs. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Nothing major to dislike; it just still follows the same architecture, even though they may have updated it a little. Review collected by and hosted on G2.com.

Akhil J.
AJ
Akhil J.
Product Specialist - Founder's Office
Small-Business (50 or fewer emp.)
"Solid for Contract Management but Needs UI/UX Revamp"
3.5/5
What do you like best about Docusign CLM?

I like how Docusign CLM helps manage multiple contracts, which can get hectic over time. It's particularly helpful because time is sensitive when executing sales contracts. I also appreciate how it automates the documentation workflow, which helps a lot. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

DocuSign's platform feels outdated in terms of UI and UX, which seem pretty basic and old school. It definitely needs improvement in these areas. Also, the pricing can become too high, especially for higher contract values and greater numbers of envelopes. Beyond a certain point, there are more economical alternatives available. Review collected by and hosted on G2.com.

Randilyn W.
RW
Randilyn W.
FDIC, Funeral Director/Embalmer
Individual & Family Services
Small-Business (50 or fewer emp.)
"Secure and Hassle-Free Document Signing"
4.5/5
What do you like best about Docusign CLM?

I like the security Docusign CLM provides. I also appreciate how easy it is for people to sign documents on their phone using a phone number or email account. The setup process was easy too. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I find it challenging to assist older people who do not understand how to use their phone. Review collected by and hosted on G2.com.

Priyanka M.
PM
Priyanka M.
Project Manager
Mid-Market (51-1000 emp.)
"Hassle-Free Signing and Easy Signature Import"
5/5
What do you like best about Docusign CLM?

that it helps us sign with ease without hassle also helps us import signature Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

At times it can be a difficult to search for something Review collected by and hosted on G2.com.

Doris A.
DA
Doris A.
Senior Recruiter
Enterprise (> 1000 emp.)
"Its A Winner In My Book"
4.5/5
What do you like best about Docusign CLM?

It's like having a super-organized, never-sleeps, contract-loving assistant who enjoys chasing down approvals and version control. It turns the whole “Where’s the latest version?” chaos into a smooth, trackable timeline. No more digging through email threads like a digital archaeologist! Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

While the automation is super helpful, it sometimes feels a little too smart for its good, like it assumes you’re fluent in contract jargon and process mapping out of the gate. Review collected by and hosted on G2.com.

DK
David K.
Director
Small-Business (50 or fewer emp.)
"Saves Time with Secure Effortless Document Handling"
4.5/5
What do you like best about Docusign CLM?

I like that Docusign CLM saves my contacts and templates, which makes it easy to use and quick. It saves me time because I don't need to start from scratch every time I use it. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

My only complaint is that Docusign CLM logs you out after about ten minutes of not being used. So while I'm doing other things, I go back, and I'm logged out. Sometimes it takes a while to sign back in, needing the PIN and secure, but it's understandable because it needs to be secure. Review collected by and hosted on G2.com.

Verified User in Investment Management
AI
Verified User in Investment Management
Mid-Market (51-1000 emp.)
"Optimization of the Contract Process"
5/5
What do you like best about Docusign CLM?

I like that it simplifies and streamlines the entire contract lifecycle, improving efficiency and visibility. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I don't like that some configurations and workflows can be complex at the beginning and require time to learn. Review collected by and hosted on G2.com.

BP
Brad P.
Compliance Officer
Mid-Market (51-1000 emp.)
"Great for Remote Digital Signatures, but Formatting Tools Need More Flexibility"
3.5/5
What do you like best about Docusign CLM?

I like that this is a system that supports digital signatures on files and documents, works well for remote workers. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

The formatting options weren't as 'neat' as i would have liked. This could have had more options and more of a drag and drop function for where items were on the forms. Review collected by and hosted on G2.com.

Brittney S.
BS
Brittney S.
Founder
Small-Business (50 or fewer emp.)
"Easy to Use and Widely Trusted by Clients"
4/5
What do you like best about Docusign CLM?

Docusign is easy to use and it is widely recognized. Its trusted by my clients. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

It could be more intuitive and warn you when you are doing something incorrectly. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Easy Salesforce Contract Creation Through Integration"
4/5
What do you like best about Docusign CLM?

It's easy to create contracts through the integration link with Salesforce opportunities. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I wish it had a better visual workflow or activities view. I have to click on a button to see which opens a new site page to view where who is assigned to the workflow. I would also like to be able to create workflow if I upload a signed document provided by a client or prospect. Review collected by and hosted on G2.com.