Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"DocuSign CLM: Enhancing Digital Contract Management"
4/5
What do you like best about Docusign CLM?

The best thing about DocuSign CLM is its ability to automate and streamline the entire contract lifecycle, from creation and negotiation to approval and storage, which significantly reduces manual work and speeds up processes. I also appreciate its centralized repository, which makes it easy to track, search, and manage contracts, as well as its advanced AI features that help identify risks and extract key contract terms for better compliance and decision-making Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

One drawback of DocuSign CLM is that customer support can sometimes be slow to respond or lacks the depth of expertise required for complex implementation issues, which frustrates users needing timely resolutions. Additionally, while the platform is generally intuitive once set up, some users find that updates or changes occur infrequently, leading to periods where the interface or certain processes feel less user-friendly or outdated until improvements are made. Review collected by and hosted on G2.com.

DAVID M.
DM
DAVID M.
ALM Product Owner
Enterprise (> 1000 emp.)
"Easy, Hassle-Free Contract Signatures"
4/5
What do you like best about Docusign CLM?

It’s easy to use for contract signatures. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

So far, I haven’t had any bad experiences with this tool. Review collected by and hosted on G2.com.

Patrick B.
PB
Patrick B.
Support engineer and network engineer
Mid-Market (51-1000 emp.)
"easy to use for ducuments to sign"
3.5/5
What do you like best about Docusign CLM?

easy to implement new documents

and easy to use when you have templates

and as an admin it's easy to give users rights in docusign Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

the price is to high and it's a lot of work for a bulk send Review collected by and hosted on G2.com.

Haley S.
HS
Haley S.
Scheduling Manager
Enterprise (> 1000 emp.)
"Convenient for Quick Paperwork, but Occasionally Unreliable"
5/5
What do you like best about Docusign CLM?

The ease of company paperwork being able to be done immediatly if need be Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Sometimes the acting up of not working properly Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Easy Workflow, Creation with No Bottlenecks"
4/5
What do you like best about Docusign CLM?

It’s easy to create a workflow where there are no bottlenecks. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

sometimes if someone put a note and they don't send it back you don't get notified and the process is stuck. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Great Database Tracking, but Inconsistent Login Experience"
2.5/5
What do you like best about Docusign CLM?

user friendly

great database tracking

remote use Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

log in is never consistant

life cycle of documents Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Docusign CLM makes signing documents effortless"
5/5
What do you like best about Docusign CLM?

Docusign CLM makes officially signing documents for work effortless. It guides you to where your signatures and other inputs are required, for approval, review, or authorship of a document. Envelopes allow for seamless sending of documents out to colleagues, and a signing order can be arranged. Overall, electronic signatures have significantly reduced the need for wet signatures and paperwork to circulate for time-sensitive documents. Our company frequently uses it to capture digital signatures. It was easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

A company is limited to a certain number of envelopes in a given time period to use. Voiding documents necessitates using another envelope. Functionality of software is limited to creating digital signatures. Review collected by and hosted on G2.com.

Karen H.
KH
Karen H.
Physical Therapist/ Related Services Provider
Mid-Market (51-1000 emp.)
"DocuSign review"
4/5
What do you like best about Docusign CLM?

Ease of use, the prompted areas to sign, ease of integration Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Having to sign in each time if required, often not needed though Review collected by and hosted on G2.com.

Jainil P.
JP
Jainil P.
Business Development Representative
Mid-Market (51-1000 emp.)
"Easy and does exactly what you think"
4/5
What do you like best about Docusign CLM?

DocuSign has proven to be an effective tool for managing contracts, particularly thanks to its functionality that allows others to prepare documents for me—leaving me responsible only for the signing. This significantly streamlines the process, saving time and reducing complexity.

The platform is user-friendly, even for team members who aren't especially tech-savvy. The ability to delegate document preparation and then quickly review and sign fits seamlessly into our workflow. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Nothing at the moment however I think from the vendors I have heard it is expensive so pricing might be factor for organisations Review collected by and hosted on G2.com.

Lisa P.
LP
Lisa P.
Marketing Content Manager
Small-Business (50 or fewer emp.)
"Make the move from complex to straightforward"
5/5
What do you like best about Docusign CLM?

We send so many documents to customers for signing. This is the easiest to implement, send, receive and track. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

When I make the document in word (for example) and i leave plenty of space for the personalized information that will be entered in docusign, it's not uncommon for the lines not to line up, and be a bit out of sync with the rest of the document. The spacing is a bit off. Review collected by and hosted on G2.com.