# Docusign CLM Reviews **Vendor:** Docusign **Category:** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm) **Average Rating:** 4.3/5.0 **Total Reviews:** 493 ## About Docusign CLM While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. Docusign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees. Key Features: Central Repository, Advanced Search & Find, Version Control, Clause Library, Collaboration with internal and external parties, Redlining, Simple & Advanced Workflows, Tagging, Mobile Access, Multi Platform integrations (including tight integration with Salesforce). ## Docusign CLM Pros & Cons **What users like:** - Users find Docusign CLM to be **extremely user-friendly** , making it accessible even for those who aren't tech-savvy. (129 reviews) - Users value the **ease of digital signing** with DocuSign CLM, enabling fast and efficient document processing from anywhere. (66 reviews) - Users appreciate the **seamless e-signature** process in DocuSign CLM, enhancing efficiency and organization across workflows. (60 reviews) - Users appreciate the **end-to-end automated workflow** in DocuSign CLM, enhancing efficiency and organization in document management. (60 reviews) - Users find Docusign CLM to be **easy to use** , simplifying the process of managing contracts effectively. (55 reviews) - Users appreciate the **efficiency** of DocuSign CLM, notably in automating and streamlining contract lifecycle processes. (52 reviews) - Users value the **time-saving automation** of Docusign CLM, efficiently centralizing the entire contract lifecycle. (50 reviews) - Users appreciate the **time-saving efficiency** of Docusign CLM, enabling quick document approvals and seamless collaboration. (49 reviews) - Users value the **efficiency and convenience** of DocuSign CLM for obtaining signatures swiftly and securely from anywhere. (47 reviews) - Intuitive (43 reviews) **What users dislike:** - Users find Docusign CLM to be **expensive** , especially with bulk sending limitations and additional costs for more envelopes. (28 reviews) - Users experience a **steep learning curve** with DocuSign CLM, finding setup complex and the interface unintuitive. (24 reviews) - Users face **signature issues** with DocuSign CLM, including frequent sign-in requirements and client confusion over document status. (17 reviews) - Users find the **setup process complex** , often needing support and training to navigate the onboarding journey. (16 reviews) - Users find the **learning curve steep** initially, making setup and navigation challenging for new users. (16 reviews) - Users find the **learning difficulty** of Docusign CLM challenging, needing proper training to navigate effectively. (15 reviews) - Complex Workflows (14 reviews) - Users find the **limited customization** in DocuSign CLM can hinder their specific needs and reduce overall effectiveness. (13 reviews) - Poor Interface Design (13 reviews) - Users find the **initial setup and implementation time-consuming** , making it challenging for smaller companies to adopt smoothly. (13 reviews) ## Docusign CLM Reviews ### 1. Streamlines Contract Management with Powerful Automation and Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Andres R. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Docusign CLM?** What I like most about Docusign is how it streamlines the entire contract process from start to finish. It brings documents, approvals, and workflows together in one place, which makes everything more organized, consistent, and easier to track. Being able to manage contracts digitally rather than manually is a major time-saver. The most valuable part for me is the automation and visibility it provides. Having a centralized system to create, review, approve, and store contracts makes the overall process much more efficient. It cuts down on back-and-forth emails, helps approvals move faster, and ensures important documents are easy to locate when they’re needed. Overall, it improves organization and helps keep work moving smoothly. **What do you dislike about Docusign CLM?** One downside is that it can feel a bit complex at first, especially for new users who are not familiar with contract management systems. Some workflows require multiple steps, which can take time to fully understand. Also, depending on the setup, making changes to templates or processes may not always be very intuitive. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign helps solve the challenge of managing contracts in an organized and efficient way. It replaces manual processes, scattered emails, and paper documents with a centralized system where contracts can be created, reviewed, approved, and stored. This benefits me by saving time, improving visibility into contract status, and reducing the risk of errors or lost documents. It makes the overall contract process faster, more structured, and easier to manage. ### 2. Centralized Contracts, Inbuilt approval Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Satyam S. | P2P Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Docusign CLM?** It helps to create centralized contract for all parties including logistics parties, suppliers and IT vendors. Many contracts can be generated from a master contract where I just need to change the vendor name and rate. This saves lots of time in copying contracts for similar vendors. Sharing the contract online over email and the user can just click and proceed next for reviewing and digitally signing the contract. user has option to select calligraphy format signature with first name, last name or initials. Signing authority can also upload png image of the signature. I get alert few weeks ago before contract expiration. Overall good features for contract management in procurement function. **What do you dislike about Docusign CLM?** Integration can be challenging if you are integrating with other Supplier management system like SAP Ariba or some Procurement applications like Coupa. The email likn after completion expires soon.I think email link should not expire till the contract is in effect. **What problems is Docusign CLM solving and how is that benefiting you?** It has helped to create a digital warehouse of all the contracts and helps in the entire lifecycle of the contract right from creation to execution and renewal. The good thing is that it has enabled a paperless office. All the workflow for approval is enabled seamlessly. We can also designate higher authority like Chief Procurement Officer for approving contract of higher amount like more than 100000 USD. The approval can also be delegated to other officer when one person is on leave. As the entire process is digital so we can outsource the contract management system to other IT vendors to manage contract of our core business of logistics. ### 3. Effortless Document Signing and Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | Inventory manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Docusign CLM?** I use Docusign CLM to sign documents that I need to send to vendors, customers, and sometimes internally between employer and employees. I find it very easy to use. I like how easily you can edit the documents and share them with people to review and sign. Previously, I had to send the documents one by one to multiple people for signature, and revising meant sending them back and forth. With Docusign CLM, I can easily make edits and those who need to review and sign can finish the signing with simple clicks, without needing printouts. It's very convenient. **What do you dislike about Docusign CLM?** Not really anything. It's very good to use. I hope the user interface is more user friendly. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM to make editing and sharing documents easy, eliminating the need for printouts and saving time by avoiding sending documents back and forth for revisions. ### 4. Solid for Contract Management but Needs UI/UX Revamp **Rating:** 3.5/5.0 stars **Reviewed by:** Akhil J. | Product Specialist - Founder's Office, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2026 **What do you like best about Docusign CLM?** I like how Docusign CLM helps manage multiple contracts, which can get hectic over time. It's particularly helpful because time is sensitive when executing sales contracts. I also appreciate how it automates the documentation workflow, which helps a lot. **What do you dislike about Docusign CLM?** DocuSign's platform feels outdated in terms of UI and UX, which seem pretty basic and old school. It definitely needs improvement in these areas. Also, the pricing can become too high, especially for higher contract values and greater numbers of envelopes. Beyond a certain point, there are more economical alternatives available. **What problems is Docusign CLM solving and how is that benefiting you?** I find Docusign CLM improves the accuracy of authentication, ensuring the right person executes the contract securely. It also streamlines the documentation workflow, helping us manage multiple contracts and save time on sales contracts. ### 5. Its A Winner In My Book **Rating:** 4.5/5.0 stars **Reviewed by:** Doris A. | Senior Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Docusign CLM?** It's like having a super-organized, never-sleeps, contract-loving assistant who enjoys chasing down approvals and version control. It turns the whole “Where’s the latest version?” chaos into a smooth, trackable timeline. No more digging through email threads like a digital archaeologist! **What do you dislike about Docusign CLM?** While the automation is super helpful, it sometimes feels a little too smart for its good, like it assumes you’re fluent in contract jargon and process mapping out of the gate. **What problems is Docusign CLM solving and how is that benefiting you?** I am in Talent Acquisition and use it for hiring purposes ### 6. Saves Time with Secure Effortless Document Handling **Rating:** 4.5/5.0 stars **Reviewed by:** David K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Docusign CLM?** I like that Docusign CLM saves my contacts and templates, which makes it easy to use and quick. It saves me time because I don't need to start from scratch every time I use it. **What do you dislike about Docusign CLM?** My only complaint is that Docusign CLM logs you out after about ten minutes of not being used. So while I'm doing other things, I go back, and I'm logged out. Sometimes it takes a while to sign back in, needing the PIN and secure, but it's understandable because it needs to be secure. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM for sending and receiving signed documents securely and quickly. It's easy to use, saving time by storing contacts and templates, so I don't have to start from scratch each time. ### 7. Great for Remote Digital Signatures, but Formatting Tools Need More Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Brad P. | Compliance Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Docusign CLM?** I like that this is a system that supports digital signatures on files and documents, works well for remote workers. **What do you dislike about Docusign CLM?** The formatting options weren't as 'neat' as i would have liked. This could have had more options and more of a drag and drop function for where items were on the forms. **What problems is Docusign CLM solving and how is that benefiting you?** When we were using it, this helped candidates in our recruitment team sign and complete their new starter forms, instead of them attending in person. ### 8. Easy Salesforce Contract Creation Through Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Docusign CLM?** It's easy to create contracts through the integration link with Salesforce opportunities. **What do you dislike about Docusign CLM?** I wish it had a better visual workflow or activities view. I have to click on a button to see which opens a new site page to view where who is assigned to the workflow. I would also like to be able to create workflow if I upload a signed document provided by a client or prospect. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign CLM improves the workflow between me and our legal team. It's easier to handle the communication between the attorney and me than having to create a legal case in Salesforce and attach the workflow link. ### 9. Intuitive Setup with Versatile Document Signing **Rating:** 4.0/5.0 stars **Reviewed by:** Tony C. | Platform Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2026 **What do you like best about Docusign CLM?** I like the features that allow each party to create their documents and create fields to be signed regardless of the kind of documents and the kind of devices each party has. They are easy to use as one person could use their phone and log in to the browser and use the website to create the document while the other person can use a normal laptop to do all of those tasks. It's also convenient that they can complete a signature using their phone or laptop, whether they are indoors or outside. The setup is very straightforward, and the layout and UI are easy to use and understand, requiring no prior technical experience. **What do you dislike about Docusign CLM?** I think the subscription is a big hassle because you have to pay in order to create a document. However, signing a document doesn't require you to have a subscribed account. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign CLM ensures the authenticity of my signature and holds both parties accountable. I like that each party can create their documents and add signature fields on any device, whether they're indoors or outside, making it easy and accessible. ### 10. Efficient Client Paperwork Management with DocuSign CLM **Rating:** 5.0/5.0 stars **Reviewed by:** Albert C. | Homebound Case Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** I like that DocuSign CLM provides tracking and notifications to both the client and me. When I send a document out, I know where it is and what its status is. I can control the document by either resending, editing, and more, which makes it very convenient for me to complete my paperwork. With tracking, I can see whether the client has received the document that needs to be signed and whether they've completed it. Since I have multiple clients on my caseload, I can keep track of all of them at once, which is very helpful for time management and efficient processing of paperwork. **What do you dislike about Docusign CLM?** If I need to redo a DocuSign form and I had edited the fields in DocuSign, I'd have to start from a fresh template or document if I wanted to edit those fields after sending the form out. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign CLM solves delivery and paperwork completion issues, especially for clients unable to come into the office. It helps me with tracking and notifications, allowing me to manage and process paperwork efficiently for multiple clients. ### 11. Effortless Signing, Time-Saving Powerhouse **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia J. | Realtor., Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** I like DocuSign CLM because it's easy and convenient for getting signatures without having to meet in person or exchange emails. The saved signature feature is great since I don't have to do a new one each time. The steps are quick and the instructions are straightforward, letting me just press send or complete, and it's done. The initial setup was simple too, just getting the signature the way I wanted. Easy access to DocuSign CLM saves a lot of time and lets me get paperwork back to the sender quickly, sometimes within minutes. **What do you dislike about Docusign CLM?** The only thing that could be improved is sometimes it's hard to get your signature on the exact line. For the most part, that's probably happened one time for me. **What problems is Docusign CLM solving and how is that benefiting you?** I use DocuSign CLM for leases and applications, making signatures easier without going in person or emailing. It saves my signature for easy access and quick steps, saving time and speeding up paperwork return within minutes. ### 12. Simplifies Signatures Across Borders with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Tezzita D. **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** I appreciate how user-friendly Docusign CLM is, even if you've never used it before, as it guides you through to where you need to be once you click the link. I love that I can 'set it and forget it,' meaning I can set up everything from the initial submission, give it prompts on how I want the requests sent, and then see the finished product at the end of it. The initial setup was very easy, as our procurement team had no issues setting up our accounts. It was a game-changer as it allows us to get signatures across businesses and countries, and it's a certified, acceptable medium that's beneficial when someone is not in the office, or by their laptop, especially in urgent matters. **What do you dislike about Docusign CLM?** I don't like that I have to recall the entire document if there is an error. It would be nice if I could just fix the error, notify the recipients and continue. This is particularly frustrating if the error doesn't affect the outcome. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign CLM allows us to obtain signatures across businesses and countries, even when someone isn't at the office. It's certified and acceptable everywhere we operate. ### 13. All Contracts in One Searchable Place with Clear Version History **Rating:** 5.0/5.0 stars **Reviewed by:** Shilpi v. | Sr.Executive-Business Development, Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Docusign CLM?** All our contracts are kept in one searchable system, with tags, version history, and status tracking, so I don’t have to dig through emails or scattered folders to find what I need. **What do you dislike about Docusign CLM?** The templates and workflows feel rigid, and the search and tagging features are less powerful than promised—especially when I’m working at scale or dealing with more complex contracts. **What problems is Docusign CLM solving and how is that benefiting you?** Instead of digging through emails and folders, I can keep all contracts in one centralized, searchable repository. That makes it much easier to find specific terms and clauses quickly whenever I need them. ### 14. All-in-One Contract Management with Multi-Signature Support **Rating:** 4.5/5.0 stars **Reviewed by:** Sameh H. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Docusign CLM?** It’s an all-in-one tool for contract management, and I like that it also supports multiple signatures. **What do you dislike about Docusign CLM?** The UI is very user-friendly, the performance is strong, and the pricing feels very fair based on the number of users. **What problems is Docusign CLM solving and how is that benefiting you?** Document management and signatures that are recognised as an industry standard. ### 15. Easy Contract Creation and E‑Contracts for a More Professional Business **Rating:** 5.0/5.0 stars **Reviewed by:** Ravn Sebastian E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Docusign CLM?** I really liked how easy it is to use and create contracts and send e-contracts that gives every business a more professional representation **What do you dislike about Docusign CLM?** For now nothing, maybe just that the login sometimes ask to login and verify multiple times which creates a bit of friction **What problems is Docusign CLM solving and how is that benefiting you?** It’s solving having the issue to get contracts signed physically and makes it easy for everyone to make deals happen ### 16. Efficient and User-Friendly with Intensive Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Vidur S. | Senior Client Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Docusign CLM?** I use Docusign CLM to sign important contracts and documents, and I find its UI/UX very friendly. The AI engine is also very helpful, especially with large files, as it instantly pulls up high-value data, like important dates, that usually get buried. It ensures the timely signing and delivery of important documents. **What do you dislike about Docusign CLM?** The onboarding is quite intensive. The initial setup was intensive, but it worked out well in the end. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign CLM ensures timely signing and delivery of important documents and its AI engine pulls up high-value data from large files quickly. ### 17. Effortless Contract Management, Streamlined Signing Process **Rating:** 5.0/5.0 stars **Reviewed by:** George C. | Sales Executive **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** I like Docusign CLM because it's simple and direct, with nothing overly complicated about it. Its guided signing journey is especially useful because customers know exactly where they need to read and sign, without having to look through every single page. This feature increases the signature rate at the end of a sales cycle. Additionally, the initial setup was really easy and took me just a few minutes. **What do you dislike about Docusign CLM?** The main thing I've noticed over the years is flexibility in templates. Sometimes, if there's a preloaded template perhaps from sales ops, it can be a bit difficult to have to delete the template and then add your own one in and figure out where things to be signed. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM to solve the problem of customers reviewing, amending, and securely signing contracts with authorization, making the process easy and direct. ### 18. Effortless Digital Signing and Seamless Contract Management **Rating:** 4.5/5.0 stars **Reviewed by:** Isabele M. | Customer Support Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** This platform is very easy to use, and typically, anyone who receives a contract or document to sign digitally through it can do so without any trouble. Additionally, managing contracts is straightforward and intuitive. The platform is also integrative, which helps make it an efficient and fast solution. **What do you dislike about Docusign CLM?** Once you become familiar with how to use and access all the features, the app feels very intuitive. However, it can be a bit challenging to manage and set up at first. **What problems is Docusign CLM solving and how is that benefiting you?** This is a great tool that brings both practicality and convenience. It addresses issues such as fragmented email chains and the need for manual data entry by centralizing everything into a single automated workflow. By allowing you to use templates and preset configurations, it helps reduce both the time spent and the likelihood of human error. ### 19. Effortless Digital Signatures with Smooth Document Forwarding **Rating:** 5.0/5.0 stars **Reviewed by:** Linda E. | Senior Pastor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** What is most helpful with this product, is you are able to digitally sign a document and then the document gets forwarded to the next person to sign. **What do you dislike about Docusign CLM?** I like everything about this product. I’ve never had any issues with it, and it works exactly as stated. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign solves the problem of contracts that need signatures from multiple people who may be located in different places or even different states. It enables a seamless digital signing process, and when a document requires several signatures, it can be forwarded to the next person who needs to sign. ### 20. Simplifies Contract Management with Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Sara M. | Marketing and Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Docusign CLM?** I like how easy it is to sign up for Docusign CLM and the ability to save templates. It really simplifies sending documents to recipients. There aren't many other softwares that offer such an ease of use, especially when setting up templates so that I only need to type in a name and email. Docusign CLM saves all other fields that need to be filled in on lengthy documents, simplifying the process and saving me time and energy. **What do you dislike about Docusign CLM?** I don't can't note anything at all. Maybe integration support? **What problems is Docusign CLM solving and how is that benefiting you?** I find Docusign CLM simplifies sending secure contract documents and reminders via email. It also saves me time and energy by allowing easy setup of templates, so I only need to type in names and emails, handling details of lengthy contract documents. ### 21. Efficient Tool for Seamless Client Signatures **Rating:** 4.5/5.0 stars **Reviewed by:** D D. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Docusign CLM?** I like Docusign CLM for its ability to let clients sign documents from anywhere and return them via email with a date stamp. The feature allowing users to send their own envelopes is also great. I find the ability to position the signature box precisely over where it needs to be signed very helpful. Overall, Docusign CLM works well for us, and I think it's a great tool for managing signatures and keeping them date-stamped. The initial setup was easy. **What do you dislike about Docusign CLM?** I am a fan of Docusign and do not dislike any features as its for sending envelopes to clients for signatures **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM for clients to sign documents anywhere, sending them back via email with a date stamp. It's a great tool for signatures. ### 22. Effortless Remote Document Signing with Docusign CLM **Rating:** 4.5/5.0 stars **Reviewed by:** Sam D. | IT Support, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Docusign CLM?** I like Docusign CLM for its ability to send envelopes to clients for signature. It's great that clients can be remote and sign documents without needing to travel to the office, saving them time and commute. **What do you dislike about Docusign CLM?** I find the need to follow up with a user if they do not sign a bit of a hassle. It would be really helpful if Docusign CLM could send reminders to users or clients for signatures, especially in situations where the signing order matters, like when A has to sign before B. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM for signing documents remotely. It solves the problem of needing clients to travel, saving time and commute, and the ability to send envelopes for signature is a big plus. ### 23. Streamlined Contract Management with Some Integration Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Ayush M. | senior software engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** I really find the end-to-end automated workflow in DocuSign CLM beneficial, as it makes management faster and more organized. The templates save a lot of time since I don't need to draft from scratch, which helps me create consents more quickly. I appreciate the version control feature during negotiations because it allows us to track changes effectively. Additionally, the real-time tracking feature is extremely helpful for following up on contracts or consents. **What do you dislike about Docusign CLM?** Integration with Salesforce or other tools require effort and technical support, sometimes the UI feels slow, and the search can be more flexible and accurate. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM to centralize contract and consent management, speeding up processes. Templates save drafting time, version control aids during negotiation, and real-time tracking supports timely follow-ups. ### 24. Effortless Document Signing, Excellent Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Abdul H. | Practice Associate, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Docusign CLM?** I like how the turnaround time for the signature process has decreased drastically with Docusign CLM. It's also easier now to keep track of all our documents and follow up on them during the signature process. The shared access feature is great because all team members can track the status of documents, which is really helpful when the business owners of these documents are on leave or taking a break. **What do you dislike about Docusign CLM?** The process of integrating with other apps is a little complex and can be simplified. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM to simplify the tedious signature process, significantly reducing costs, time, and follow-ups. It decreases turnaround time drastically and allows easy tracking of document status, which helps our team manage sign-offs efficiently, even during absences. ### 25. Automated Contract Lifecycle Management for Enterprise Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Nabin P. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Docusign CLM?** I like DocuSign CLM for its end-to-end contract visibility, which allows me to track every contract stage in real-time. The automated workflows are great as they handle approvals, reviews, and renewals, reducing manual follow-ups and improving compliance. Version control and approval routing are highly beneficial, and the compliance tracking significantly reduces turnaround time and manual effort. **What do you dislike about Docusign CLM?** DocuSign CLM can feel complex to configure, UI customizations are limited, reporting could be more flexible, and setup for advanced workflows often requires admin or professional services support. **What problems is Docusign CLM solving and how is that benefiting you?** We use DocuSign CLM to automate contract management, solving manual process issues. It reduces errors, cycle time, and legal risk. The end-to-end visibility and automated workflows save manual effort and speed up execution, improving compliance. ### 26. Very helful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Diana F. | Virtual Project Manager/ Asana Workflow Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Docusign CLM?** I like that I can easily send documents to be sign **What do you dislike about Docusign CLM?** I havent find anything that I dont like so far **What problems is Docusign CLM solving and how is that benefiting you?** Sending contracts in a safe way ### 27. Effortless Remote Contract Signing—Worth Its Weight in Gold **Rating:** 5.0/5.0 stars **Reviewed by:** Seth R. | Owner, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Docusign CLM?** The ease of use foe being able to get contracts and forms signed by my customers without having to go on site is worth its weight in gold! **What do you dislike about Docusign CLM?** Sometimes it feels like there are extra options on my main screen that feel a little cluttered because I don't use them. **What problems is Docusign CLM solving and how is that benefiting you?** Saves me time by being able to get signature without needing to go on site to customers. I can manage anywhere I have my internet connection. ### 28. Effortless Document Management with an Exceptionally User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony R. | Courier, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** What stands out to me is its ease of use, particularly when handling important documents like leasing agreements. The straightforward interface makes managing these documents much simpler. **What do you dislike about Docusign CLM?** Sometimes, when things are made very easy, it's possible to overlook important details or fine print that you should be aware of. **What problems is Docusign CLM solving and how is that benefiting you?** I’m sharing my perspective as someone who receives documents through Docusign CLM. Typically, a document is sent to me, and it’s immediately ready for me to read, sign, and return. ### 29. Effortless Document Management with Minor Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** DONNA P. | BUSINESS DIRECTOR, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Docusign CLM?** I find Docusign CLM simple to use for sending documents. It's easy for me to create documents, and it's straightforward for the client to open, review, sign, and send them back. I can easily upload a PDF, fill in the client's information, and send them a link via email to log in and sign. It was also fairly smooth to set up for our practice. **What do you dislike about Docusign CLM?** It has been tricky at some points in getting docs filled in correctly and to align. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM to easily create and send documents to clients, who can then open, review, sign, and send them back hassle-free. It simplifies sending contracts, making the whole process smooth and efficient. ### 30. Difficult to Manage, Lacks Usability **Rating:** 0.5/5.0 stars **Reviewed by:** Lissa R. | Sales Process Specialist- Business Development , Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Docusign CLM?** The only thing that I like is that it's connected to DocuSign. So I can send for signature from my DocuSign account and still have it reflected in DocuSign CLM. **What do you dislike about Docusign CLM?** I find DocuSign CLM very difficult to manage and not user-friendly. The UX is terrible and it's pretty difficult to navigate through the different workflows. I have been having issues closing a deal for the last week, and the initial setup was not easy. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign CLM was supposed to ensure legal, sales, and clients work on the same document versions, but it hasn't helped the process and is difficult to manage and not user-friendly. ### 31. Effortless Tracking and Ownership, Exceptionally Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Siddharth B. | Consultant 2 | Lead Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** It's easy to use and tracks changes and ownership of the action items well. **What do you dislike about Docusign CLM?** The UX is not very intuitive - a certain amount of learning curve is involved before one could call themselves an 'efficient' user of the offering. **What problems is Docusign CLM solving and how is that benefiting you?** It helps me do my job well - part of my job is to track and maintain the NDAs and MSAs that my company gets into with its clients - all of those are routed via DocuSign. ### 32. Effortless Document Management with Docusign CLM **Rating:** 4.5/5.0 stars **Reviewed by:** Spencer B. | Information Technology Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Docusign CLM?** I really like the ability to sign from anywhere in the world with Docusign CLM. It acts as a one-stop function for meeting our clients' needs and wants. It's very critical for our day-to-day operations to send documents to clients with a password or in a specific order with multiple signatures required. Also, the initial setup was very easy. **What do you dislike about Docusign CLM?** The only function is does for us is just to send clients envelopes and it can get pricy depending volume you buy! **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM to send documents for signatures, giving permissions to clients without them traveling. It allows signing from anywhere, critical for ordering multiple signatures and sharing documents securely with passwords. ### 33. Streamlined Contract Management with Robust Features **Rating:** 3.5/5.0 stars **Reviewed by:** Ayush P. | Manager Project Management, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Docusign CLM?** I like the intuitive interface of Docusign CLM, which makes everyone comfortable using the platform. It's easy to get business users, vendors, and clients to use it efficiently. The interface and features are really good compared to other platforms in the market. It's efficient and reliable, which I appreciate. **What do you dislike about Docusign CLM?** Sometimes the performance is not up to the mark, and we also noticed that some of the features that were promised were not available. The initial setup was a bit difficult, it wasn't easy. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM to streamline contract management. It helps automate tracking and managing contracts and ease sign-off for compliance and documentation. ### 34. Makes Sending Digitally Signed Documents Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Edwin V. | Desarrollador de Software, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** I like how it converts my digital signature for all the documents I need to send. **What do you dislike about Docusign CLM?** Sometimes I get a bit lost in all the steps when the process involves multiple people and requires several signatures on the documents. **What problems is Docusign CLM solving and how is that benefiting you?** I use it to send and get my documents signed when I need to share them with a colleague in the company or with someone in another country. ### 35. Powerful Automation, but Slow at Times **Rating:** 4.5/5.0 stars **Reviewed by:** Satyam J. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Docusign CLM?** I mostly like Docusign CLM for its powerful automation, intuitive interface, and centralized contract management. The integration with tools and the ability to save significant time also stand out to me. It effectively automates the contract lifecycle from drafting and negotiating to storage, with customizable rules and templates, and it solves the problems of slow, error-prone, and non-compliant contract processes by automating workflows using efficient digital processes. **What do you dislike about Docusign CLM?** There are slow load times, especially when dealing with large documents or datasets, and also searching contract functionality is also a pain that could be improved. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM to automate the contract lifecycle, solving problems of slow, error-prone, and non-compliant contract processes with efficient digital workflows. ### 36. Effortless Document Management with Docusign CLM **Rating:** 5.0/5.0 stars **Reviewed by:** Dayana A. | Advocate CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** I love Docusign CLM because it's extremely easy to set up and makes contract signing with my clients convenient. The ability to upload documents with ease is something I really appreciate. It provides me with security and privacy, making both my client and me feel comfortable. I also love that it tracks everything and allows for instant signatures. **What do you dislike about Docusign CLM?** Nothing **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM for contract signing with my clients. It solves convenience, tracking, and instant signature issues. The ease of document uploads, security, and privacy make the process very easy and safe, which makes the client and me feel comfortable. ### 37. Remote Signing Made Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Stuart S. | Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Docusign CLM?** I really like that with Docusign CLM, I can send clients documents for their signature so they don't have to come into our office. It's great that they can sign remotely, and I love the fact you can sign from anywhere with Wi-Fi. It's really a great function. Also, the initial setup was very easy. **What do you dislike about Docusign CLM?** There aren't many flaws, but maybe adding new features could improve it. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM to send clients documents for their signature so they don't have to come into the office. It solves the problem of traveling by allowing remote document signing. ### 38. Effortless Navigation and User-Friendly Design **Rating:** 4.5/5.0 stars **Reviewed by:** Mark A. | Deals Desk, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Docusign CLM?** Easy to use, I can easily navigate the system even during the early stages - The features are very straight-forward **What do you dislike about Docusign CLM?** There are times were the task is stock somewhere in workflow **What problems is Docusign CLM solving and how is that benefiting you?** Easy to generate the contract and assign it to others without a hassle, it lessens the need to work with cross-functional teams - it also allows multiple teams to work at the same time ### 39. Docusign CLM - A Reliable and Efficient E- Signature Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak K. | Category Manager - Consulting (IT, Engineering , Manpower & Staffing, Professional Services), Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Docusign CLM?** What i like best about Docusign CLM is the ability to centralize and automate the entire contract lifecycle. From drafting and collaboration to approval and storage, everything is streamlined in one place. The integration with other tools like Salesforce and the ability to create templates and workflows really helps reduce manual work and minimize errors. Its specially useful for keeping track of the contract versions and ensuring compliance across departments. The platform is intuitive and once the workflows are setup, it saves a lot of time and back and forth. It is also easy user interface and mobile frendly so i can also use it on my mobile easily. **What do you dislike about Docusign CLM?** The signing features with freehand could be better, the initial setup and configuration can be quite complex and need external support **What problems is Docusign CLM solving and how is that benefiting you?** Faster signature process, faster document and contract management, solves the problem of slow, paper-based contracts management, streamlines the entire process from creation to e-signature, digitally enables coleagues and makes them flexible and faster for contract management process, saving time and improving efficiency. ### 40. Too Expensive and Restrictive Envelope Limits, Despite Time-Saving Convenience **Rating:** 2.0/5.0 stars **Reviewed by:** Bryan M. | Chief Financial Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** It is great to use for clients that cannot come to the office. Also cuts down on processing time. **What do you dislike about Docusign CLM?** This platform is too expensive and very restrictive on the number of envelopes you can create **What problems is Docusign CLM solving and how is that benefiting you?** We have several elderly clients that have difficulty getting out of the home. This platform allows us to send them paperwork electronically to get signed. ### 41. Streamlined Document Management, User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Tori E. | Senior Associate Digital Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Docusign CLM?** I like that Docusign CLM is very concise and clear, allowing me to easily scroll through pages of long documents. The ease of use for sharing documents makes the platform simple to use. The initial setup was very easy and straightforward. **What do you dislike about Docusign CLM?** It could be easier having multiple people access and sign the same documents. Easier navigation throughout the pages, especially if there is a lot of content. Quicker scrolling. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM for signing confidential documents easily. It is concise and clear, allowing me to scroll through long documents effortlessly and share them with ease. ### 42. User-Friendly and Efficient—A Real Time Saver **Rating:** 4.0/5.0 stars **Reviewed by:** John A. | HR/Volunteer Coordinator; Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** I appreciate how user-friendly and straightforward it is. It really simplifies my work and helps me stay organized and efficient. **What do you dislike about Docusign CLM?** DocuSign offers limited flexibility, as many advanced customization and workflow features are only available on higher-tier plans, making it less adaptable for specific business needs. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign CLM eliminates slow, manual contract workflows by automating drafting, approvals, and execution. ### 43. Effortless Document Signatures for Remote Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan B. | Contributing Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Docusign CLM?** I like that DocuSign CLM is very user friendly and brings you right to the spot where you need to sign. It's convenient for getting leadership signatures quickly. As a remote company, it's hard to get physical signatures from people, so DocuSign is a good way to get that without having to leave your home. Plus, the initial setup was very easy and seamless. **What do you dislike about Docusign CLM?** N/a **What problems is Docusign CLM solving and how is that benefiting you?** As a remote company, Docusign CLM makes it really easy to get important documents into our CEO's hands, allowing for quick leadership signatures without leaving home. ### 44. Effortless Document Signing and Sending **Rating:** 4.0/5.0 stars **Reviewed by:** Kyle P. | Frontend Developer (Unpaid), Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** I was able to convert a document that I need to sign into a DocuSign and easily sign the document and send it back to the person **What do you dislike about Docusign CLM?** I have to sign into the account in order to use the docusign platform for converting any document. **What problems is Docusign CLM solving and how is that benefiting you?** I would improvie the interface of the plaftorm ### 45. Remote Signing Made Easy with DocuSign **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** The most helpful aspect of Docusign is that it can be completed remotely by the sending party and the recipient. The upsides of using Docusign include document saving and updates on the progress of the signing. Additionally, it is easy to implement for clients. **What do you dislike about Docusign CLM?** Working on it from an iPhone can be problematic due to the limited screen or wifi connection. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign helps me solve the problem of contract signatures from a distance. It allows me to communicate with clients who are on vacation or traveling. ### 46. The worst software experience I've ever had **Rating:** 0.0/5.0 stars **Reviewed by:** Kevin K. | Regional Director, Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Docusign CLM?** Truly there is nothing I like about DocuSign CLM. Run for the hills and do not buy this product for your Sales Team. **What do you dislike about Docusign CLM?** This is one of the most cumbersome and exhausting softwares I've ever used. I'm a sales rep where my company just switched to Docusign CLM from using SalesForce native workflows. DocuSign CLM is extremely inefficient and unnatural to use. It is difficult to determine which quotes tie to which opportunity. It is difficult to manage when a customer sends you a contract on their docusign. it is difficult to wet signature contracts. it is difficult--nay, impossible--to look up historical approvals and internal notes. Docusign clearly just acquired Spring CLM and did a poor job of integrating its features within Original Docusingn and SalesForce. This has increased the time it takes for me to do every day tasks in my sales role, and even worse, I've seen sales reps become apathetic to their jobs with the constant road blocks this tool creates in day-t0-day workflows. **What problems is Docusign CLM solving and how is that benefiting you?** None. ### 47. Makes Executive Signatures Easy for Important Documents **Rating:** 4.0/5.0 stars **Reviewed by:** Dylan B. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Docusign CLM?** Getting hard to reach executives to sign important papers easily. **What do you dislike about Docusign CLM?** I don't dislike anything about docusign, it's a great tool **What problems is Docusign CLM solving and how is that benefiting you?** It is hard to reach high-level executives sometimes to sign important paperwork. DocuSign makes it quick and easy for them to sign documents electronically, ### 48. Exceptional Fluidity and Simplicity **Rating:** 4.5/5.0 stars **Reviewed by:** Laurie F. | Assitante, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** I love the fluidity and adaptability of Docusign CLM, as well as its ability to be customized. I also appreciate the tracking and status of signatures. The installation was very simple and quick, and I even recommend it to a business. **What do you dislike about Docusign CLM?** To date, I have nothing to mention about any misuse or negative opinion on the subject. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM to achieve administrative efficiency and proof of signature. I appreciate its fluidity, adaptability, and customization power. ### 49. Easy to Learn and Get Started **Rating:** 4.5/5.0 stars **Reviewed by:** Heather N. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Docusign CLM?** How easy it has been to learn for a new user. **What do you dislike about Docusign CLM?** Wish it was a little more customizable with templates. **What problems is Docusign CLM solving and how is that benefiting you?** Making it easier to get contracts and other forms out to employees ### 50. Makes It Easy to Get Executives to Sign Key Deal Documents **Rating:** 4.0/5.0 stars **Reviewed by:** Dylan B. | Contributing Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Docusign CLM?** Getting hard-to-reach executives to sign important documents for deals and proposals. **What do you dislike about Docusign CLM?** It's not handy if they want a wet signature, but that's obviously not the point of it. **What problems is Docusign CLM solving and how is that benefiting you?** It gets important contracts and forms in the hands of executives who are hard to reach in a remote setting. ## Docusign CLM Discussions - [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) - 4 comments, 1 upvote - [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) - 4 comments, 1 upvote - [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) - 1 comment, 1 upvote - [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) - 1 comment, 2 upvotes - [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) - 2 comments - [View Docusign CLM pricing details and edition comparison](https://www.g2.com/products/docusign-clm/reviews?source=search§ion=pricing&secure%5Bexpires_at%5D=2026-05-26+15%3A51%3A09+-0500&secure%5Bsession_id%5D=f9685b3f-6c7b-442f-a57d-3fbd33b980be&secure%5Btoken%5D=954a8172039020939f69436ca55da90d4644a88b0476677c30234fae43b9e86e&format=llm_user) ## Docusign CLM Integrations - [Access PeopleHR](https://www.g2.com/products/access-peoplehr/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Procore](https://www.g2.com/products/procore/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) ## Docusign CLM Features **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **Data Sources** - Software - Spreadsheets - Documents **Generation** - Templates - Automation - Branding **Platform Basics ** - Data Extraction - Contract Comparisons **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Artificial Intelligence Capabilities** - Text Analytics - NLP - OCR **Collaboration** - Contract Collaboration - Approval Process **Generative AI** - AI Text Generation - AI Text Summarization **Delivery** - Workflow - Schedule - Batch **Contract Data** - Data Import - Data Export - Custom Reporting - Clause Identification and Mapping **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Agentic AI - Contract Management** - Autonomous Task Execution **Contract Data** - Reporting & Dashboards - Advanced Contract Analytics **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Image-to-Text **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Document Generation** - Autonomous Task Execution **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Case Management **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Docusign CLM Alternatives - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - 4.3/5.0 (594 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,311 reviews) - [LinkSquares](https://www.g2.com/products/linksquares/reviews) - 4.7/5.0 (425 reviews)