--- title: Docusign CLM Reviews meta_title: 'Docusign CLM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 492 reviews by the users' company size, role or industry to find out how Docusign CLM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 492 scale: '5' date_modified: '2026-06-30' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Docusign CLM Reviews **Vendor:** Docusign **Category:** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm) **Average Rating:** 4.3/5.0 **Total Reviews:** 492 ## About Docusign CLM While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. Docusign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees. Key Features: Central Repository, Advanced Search & Find, Version Control, Clause Library, Collaboration with internal and external parties, Redlining, Simple & Advanced Workflows, Tagging, Mobile Access, Multi Platform integrations (including tight integration with Salesforce). ## Docusign CLM Pros & Cons **What users like:** - Users appreciate the **ease of use** with DocuSign CLM, enjoying fast and effortless document signing and tracking. (126 reviews) - Users appreciate the **fast and simple electronic signing** process of DocuSign, enabling efficient document management from anywhere. (66 reviews) - Users value the **global accessibility of digital signatures** in Docusign CLM, enhancing efficiency in document handling and client interactions. (59 reviews) - Users value the **ease of document management** with Docusign CLM, simplifying processes like approvals and organization. (59 reviews) - Users value the **simplicity of remote signing** with Docusign CLM, enhancing convenience and efficiency in document management. (55 reviews) - Users appreciate the **efficiency** of DocuSign CLM, notably in automating and streamlining contract lifecycle processes. (52 reviews) - Users value the **time-saving automation** of Docusign CLM, efficiently centralizing the entire contract lifecycle. (50 reviews) - Users appreciate the **time-saving efficiency** of Docusign CLM, enabling quick document approvals and seamless collaboration. (49 reviews) - Users value the **efficiency and convenience** of DocuSign CLM for obtaining signatures swiftly and securely from anywhere. (47 reviews) - Intuitive (42 reviews) **What users dislike:** - Users find Docusign CLM to be **expensive** and limiting, especially for small businesses with numerous envelopes to send. (28 reviews) - Users face a **steep learning curve** with Docusign CLM, requiring time and support to become efficient. (23 reviews) - Users find **signature issues** arise from difficulty in navigation and quick expiration of signing links. (17 reviews) - Users find the **complex setup** of Docusign CLM challenging and often require external support for implementation. (16 reviews) - Users find the **learning curve steep** , requiring time and support to achieve proficiency with DocuSign CLM. (15 reviews) - Users find the **learning difficulty** of Docusign CLM challenging, needing proper training to navigate effectively. (15 reviews) - Complex Workflows (14 reviews) - Poor Interface Design (13 reviews) - Users find the **initial setup and implementation time-consuming** , making it challenging for smaller companies to adopt smoothly. (13 reviews) - Difficulty (12 reviews) ## Docusign CLM Reviews ### 1. Good tool with secure storage **Rating:** 4.5/5.0 stars **Reviewed by:** Mary G. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Docusign CLM?** I like how it keeps documents organized and speeds up approvals. **What do you dislike about Docusign CLM?** The downside is that it can be a little tricky to learn and not always the easiest to navigate, but overall, it’s been a helpful tool. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign CLM is helping streamline how contracts are managed by keeping everything in one place and making the approval process faster. It reduces back-and-forth emails, improves visibility into where contracts are in the process, and helps prevent missed steps. This saves me time, keeps things more organized, and gives me more confidence that contracts are handled correctly. ### 2. Faster Contract Lifecycle, but Steep Learning Curve and Complex Implementation **Rating:** 3.5/5.0 stars **Reviewed by:** Samantha J. | Web Content Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Docusign CLM?** Its ability to significantly accelerate the contract lifecycle stands out and makes the overall process feel much more efficient. **What do you dislike about Docusign CLM?** The cost is high, the learning curve is steep, and the implementation feels complex and time-consuming. **What problems is Docusign CLM solving and how is that benefiting you?** The processes are slow and overly manual, and we keep running into version control issues. This creates a high legal risk and makes it hard to maintain clear visibility into what’s happening and where things stand. ### 3. Effortless and Clear Contract Signing **Rating:** 4.5/5.0 stars **Reviewed by:** Sofia A. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** Its easy to sign contracts (i do it once a month so its easy and clear) **What do you dislike about Docusign CLM?** That the deadline expires and they have to send me another email to request it. **What problems is Docusign CLM solving and how is that benefiting you?** Sign contracts for me and my team. ### 4. Seamless, Straightforward E‑Signature Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie I. | Creator | Executive Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** Makes e-signature seamless and straightforward **What do you dislike about Docusign CLM?** it's unclear how many "envelopes" you have before you need to purchase a higher tier subscription **What problems is Docusign CLM solving and how is that benefiting you?** It makes it easy to receive legally traceable signatures on documents with a clear legal chain ### 5. Exceptionally Convenient and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Nilda M. | Case Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** It is very convenient, self-explanatory, and easy to use. **What do you dislike about Docusign CLM?** So far I have not experienced any negativity. **What problems is Docusign CLM solving and how is that benefiting you?** It notifies me when, docusign is not signed and emails me for any notification to resend ### 6. Great tool for signing documents eletronacly **Rating:** 5.0/5.0 stars **Reviewed by:** Francine V. | Climate Change Specialist, International Affairs, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** DocuSign is easy to use and enables documents to be signed electronically in a fast and simple way. It is useful for collecting multiple signatures and shows which step of the process the documents are in and what the next step is. It is possible to download the document after all the signatures were collected **What do you dislike about Docusign CLM?** I don't have any complaints regarding Docusign **What problems is Docusign CLM solving and how is that benefiting you?** Signing documents online (multiple signatures) ### 7. Organized and User-Friendly, Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Chandra h. | Production Scheduler, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Docusign CLM?** I really like the simplicity of Docusign CLM and how it helps me not lose track of things. It keeps everything organized and is easy to navigate. I enjoy how well the overall website works, which makes my tasks smoother. **What do you dislike about Docusign CLM?** Sometimes when I'm trying to test the changes in the flow I made, it doesn't behave like I thought it would. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM to keep everything organized and it's easy to navigate, helping me not lose track. ### 8. Sign in seconds with Docusign **Rating:** 5.0/5.0 stars **Reviewed by:** Katiuska P. | Asistente médico, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** The ease of signing documents in a matter of seconds. **What do you dislike about Docusign CLM?** So far, I haven't found any disadvantages to Docusign. **What problems is Docusign CLM solving and how is that benefiting you?** It solves everything, it's the perfect site, all in one. ### 9. Docusign CLM Streamlines Contract Automation and Compliance Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Chandana C. | Commercail account manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Docusign CLM?** Docusign CLM centralizes and automates the entire contract process, replacing manual storage and approvals. This helps avoid confusion and reduces compliance and audit headaches. **What do you dislike about Docusign CLM?** None as of now; I haven’t encountered anything yet. **What problems is Docusign CLM solving and how is that benefiting you?** Saving my time, End to end visibility and consistency and complaince gaps are avoided, retention policy and audit logs help with legal regulatory requirement ### 10. Easy of Use Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Gina B. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2026 **What do you like best about Docusign CLM?** Easy of Use and Implementation and ease of intergration. **What do you dislike about Docusign CLM?** Logging in to the platform takes too long. **What problems is Docusign CLM solving and how is that benefiting you?** This tool helps me save time, allowing me to concentrate on tasks that matter most. ### 11. Facilitate Documents Quickly with Security **Rating:** 5.0/5.0 stars **Reviewed by:** Joen B. | Real Estate Agent, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Docusign CLM?** I like the ease and price of Docusign CLM. I also really appreciate the creation of envelopes because it makes it easier for me to identify each case. Additionally, the initial setup was super easy. **What do you dislike about Docusign CLM?** I don't like editing after sending a document to sign. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign CLM helps me send documents to my clients for signature securely and quickly. ### 12. Powerful CLM Tool, but Not Without a Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Erica B. | Digital Content Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** DocuSign CLM takes the chaos out of contract management. Version control? Handled. Approval workflows? Streamlined. Audit trails? Automatic. The integration with Salesforce is solid, and once it’s customized to your organization’s needs, it seriously levels up your contract processes. If you’re drowning in redlines and missing deadlines, this tool can be a game changer. It makes contract management less of a fire drill and more of a smooth system. **What do you dislike about Docusign CLM?** It’s not plug-and-play. The onboarding process is... a journey. Configuration is complex, and if you don't have someone on your team who really gets CLM systems—or access to a DocuSign implementation partner—you’ll hit some snags. And while the tool is robust, the user interface feels a bit dated and can be clunky at times. Reporting also isn’t as flexible out-of-the-box as you'd expect. **What problems is Docusign CLM solving and how is that benefiting you?** Before DocuSign CLM, contract approvals were bouncing between email threads like ping pong balls. Now, we’ve got a centralized system with built-in workflows that keep everything transparent and on track. Legal, sales, and procurement are finally playing nice because they’re working from the same platform. Turnaround time for contract execution has dropped significantly, and the audit trail saves our legal team from headache and heartburn. ### 13. Use for electronic contracts **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan C. | Architect, Design, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Compared to a lot of other electronic document management platforms, Docusign is a trusted name and its by far the easiest to use and organize our templates and to send to clients. It has evolved so much over the past 4 years alone that I felt compelled to write a review. The improvements have turned this platform into our company's one stop shop when it comes to sending signatures for verification. We use this several times a month and I must say the implementation of this at the firm was an easy one two three. Its so easy to use we haven't needed any customer support! **What do you dislike about Docusign CLM?** All the features could seem overwhelming when you first use it but if you only need it for a handful of documents, this is the platform for you! For us its the right amount of customization but I could see many firms only need maybe 3 or 4 things this platform offers. **What problems is Docusign CLM solving and how is that benefiting you?** Before DocuSign, we were emailing PDF copies of our agreements / contracts to our clients and consultants. This has not only made it safer/faster for us, but gives us that piece of mind when we get an email back saying the client or consultant has signed the document. Our admin team really appreciates this platform and so do I! ### 14. Effortless Document Tracking and Signing with Docusign CLM **Rating:** 5.0/5.0 stars **Reviewed by:** Athul V. | Quality Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2026 **What do you like best about Docusign CLM?** I find Docusign CLM easy to use, which I really appreciate. The escalation and path to follow on signing is a good tool that adds value for me. **What do you dislike about Docusign CLM?** Nothing as of now. It is really easy to use.l **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM for signing documents and it solves tracking and escalation at different stages. ### 15. Easy, Intuitive Contract Lifecycle Control That Cuts Manual Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2026 **What do you like best about Docusign CLM?** Easy to use and intuitive interface Improves visibility and control over the contract lifecycle Reduces manual effort and processing time **What do you dislike about Docusign CLM?** search can feel limited at times, Performance can be slow for large or complex contracts **What problems is Docusign CLM solving and how is that benefiting you?** Eliminates manual and email-based contract processes Improves visibility and control across the contract lifecycle Reduces errors and compliance risks ### 16. Efficient and Easy Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Julia S. | Customer success consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Docusign CLM?** You can seamlessly connect documents across systems making it easier than ever to connect on agreements **What do you dislike about Docusign CLM?** There is a slightly unfriendly user interface for users, frequent sign ins etc. I know this comes down to safety but it can be a pain **What problems is Docusign CLM solving and how is that benefiting you?** IT solves the problem of paper based workflows by giving us an avenue that is efficient and secure yet digital. It is a lower cost due to of course taking out the printing/postage/manual labor involved with paper documents. It also gives such an ease in tracking the documents, there is no "where is that document?" it is all in one place and ensuring the most up to date version is out there. At the end of the day, the biggest problem solved is automating workflows, it can integrate with systems making processes so seamless with sending documents for signature. ### 17. Streamlined Contract Management with Some Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Fidel F. | Commercial Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Docusign CLM?** The highlight is the automation of the entire contract lifecycle — creation through deployment, approval, and signing. The customizable workflows are a standout, allowing our team to set up repeatable, rules-based processes that reduce errors and speed things up. The integration with other tools like Salesforce and Microsoft 365 is extremely helpful. It prevents us from having to bounce back and forth between systems and has all of this in a single location. The version control and audit trails also give us the visibility that we need, especially for compliance. Time savings and reduced administrative overhead are major upsides. What used to take days — routing contracts for approval, managing redlines, or gathering signatures — can now be done in a fraction of the time. It also minimizes legal risks by ensuring we’re always using pre-approved templates and clauses. **What do you dislike about Docusign CLM?** The user interface can feel unintuitive at times, especially for new users. There’s a learning curve, and finding certain features or settings isn’t always straightforward. Also, customization beyond the default options sometimes requires more technical support than expected. The reporting and analytics features are quite basic. For a tool managing such critical business data, I’d expect more flexibility and deeper insights without needing external BI tools. The initial setup and implementation can be time-consuming and expensive, especially for smaller companies. It’s definitely powerful, but it may be overkill for teams with simpler needs. Additionally, support response times can vary — we’ve experienced delays when submitting more complex technical issues. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign CLM is helping us solve the problem of inconsistent and manual contract management processes. Before using it, contracts were handled through a mix of email threads, Word documents, and scattered approvals — which led to delays, missed steps, and compliance risks. Now, with standardized workflows and automated tracking, we’re seeing much faster turnaround times and far fewer errors. It's helping us primarily with risk mitigation, contract visibility, and operational effectiveness. We now have one source of truth for contracts, auto notifications for renewals and expirations, and standardized language for legal compliance. All of which have helped reduce bottlenecks between teams like Legal, Sales, and Procurement, and ultimately how fast we can close deals and bring vendors onboard. ### 18. very effective and smooth experience **Rating:** 2.5/5.0 stars **Reviewed by:** ayoub h. | DATA ENGINEER, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Docusign CLM?** the simplicity to handle life cycle of contracts **What do you dislike about Docusign CLM?** there is nothing to mention for the moment **What problems is Docusign CLM solving and how is that benefiting you?** managing very effectivelly the contract lifecycle ### 19. Essential for E-Signature Efficiency with Room for Cost Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Scientist, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Docusign CLM?** I like how Docusign CLM provides a detailed audit trail for recordkeeping and compliance. **What do you dislike about Docusign CLM?** I think the price can always be improved. **What problems is Docusign CLM solving and how is that benefiting you?** I use Docusign CLM for easy collection of e-signatures. It solves the issue of having to informally request signatures across different platforms. ### 20. Streamlined Contract Lifecycle Management **Rating:** 4.0/5.0 stars **Reviewed by:** Subin J. | Product GTM Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Docusign CLM?** DocuSign CLM offers a highly organized and customizable workflow for managing contracts from creation to execution. The template-based document generation, approval routing, and integrated eSignature capabilities help reduce cycle times significantly. Its integration with Salesforce and other enterprise tools makes it easy to centralize contract data and trigger actions automatically. The interface is intuitive for both legal and sales teams **What do you dislike about Docusign CLM?** While powerful, the initial implementation can be complex and requires detailed planning and configuration support. Custom workflows can sometimes require deep technical knowledge or external consultation. Also, the reporting and dashboard features could be more user-friendly out of the box, especially for non-technical users **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign CLM is helping us solve the inefficiencies and risks associated with manual contract processes. Previously, contract creation, approvals, and tracking were siloed across emails and shared drives, which caused delays and compliance issues. With CLM, we’ve streamlined contract generation, automated approval workflows, and ensured version control — all in one secure platform. This has led to faster deal closures, better compliance, and improved visibility across stakeholders. It also helps reduce legal and operational risks by enforcing standardized clauses and approval rules ### 21. Docusign CLM How efficiently provide integration with various tools **Rating:** 4.5/5.0 stars **Reviewed by:** Vishnu S. | Conga CPQ Developer, Recreational Facilities and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Docusign CLM?** We can easily integrate it with other tools. It offers a very user-friendly interface, which is especially helpful for new users. **What do you dislike about Docusign CLM?** The initial setup took a lot of time for us. **What problems is Docusign CLM solving and how is that benefiting you?** It has improved our operational efficiency and has helped us reduce errors in our contracts. ### 22. Great, user-friendly software **Rating:** 5.0/5.0 stars **Reviewed by:** Rashmi S. | Product Marketer, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Docusign CLM?** Very easy to use. I use it for signing documents and letters **What do you dislike about Docusign CLM?** I found no particular downsides of using it **What problems is Docusign CLM solving and how is that benefiting you?** Helps me get rid of the paperwork around a contract ### 23. Easy to Use and Low Effort, but the Contracting Tone Feels Too Dark **Rating:** 3.5/5.0 stars **Reviewed by:** mario e. | Account Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Docusign CLM?** easy and simple to execute and leverage and doesn't require too much work **What do you dislike about Docusign CLM?** honestly just the tone of the product--it's so dark signing contracts. **What problems is Docusign CLM solving and how is that benefiting you?** simplistic signing of the document on the go ### 24. Effortless and Secure Electronic Signing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** Being able to docusign any contract or document electronically. Also the security is very good **What do you dislike about Docusign CLM?** Nothing really - Sometimes I cannot find certain documents in my queue **What problems is Docusign CLM solving and how is that benefiting you?** I have not noticed anything significant ### 25. Easy, Hassle-Free Signing That Just Works **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Docusign CLM?** Ease to use and ability to sign without any hassle. **What do you dislike about Docusign CLM?** Nothing specific as such. It serves the functionality it is designed to. **What problems is Docusign CLM solving and how is that benefiting you?** Easy to use and helps get the contracts signed seamlessly! ### 26. DocuSign CLM: Enhancing Digital Contract Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Docusign CLM?** The best thing about DocuSign CLM is its ability to automate and streamline the entire contract lifecycle, from creation and negotiation to approval and storage, which significantly reduces manual work and speeds up processes. I also appreciate its centralized repository, which makes it easy to track, search, and manage contracts, as well as its advanced AI features that help identify risks and extract key contract terms for better compliance and decision-making **What do you dislike about Docusign CLM?** One drawback of DocuSign CLM is that customer support can sometimes be slow to respond or lacks the depth of expertise required for complex implementation issues, which frustrates users needing timely resolutions. Additionally, while the platform is generally intuitive once set up, some users find that updates or changes occur infrequently, leading to periods where the interface or certain processes feel less user-friendly or outdated until improvements are made. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign CLM solves the problem of slow, manual, and error-prone contract processes by automating the entire contract lifecycle—from creation and negotiation to approval, signing, and storage. This brings clear benefits like faster turnaround times, improved visibility and control over contracts, fewer mistakes due to standardization and automation, and enhanced collaboration by having all stakeholders work within one centralized platform. The result is that contracts are processed more efficiently, freeing up time for strategic work and reducing business risk. ### 27. Easy, Hassle-Free Contract Signatures **Rating:** 4.0/5.0 stars **Reviewed by:** DAVID M. | ALM Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Docusign CLM?** It’s easy to use for contract signatures. **What do you dislike about Docusign CLM?** So far, I haven’t had any bad experiences with this tool. **What problems is Docusign CLM solving and how is that benefiting you?** A simple tool that’s easy to use and quick. ### 28. easy to use for ducuments to sign **Rating:** 3.5/5.0 stars **Reviewed by:** Patrick B. | Support engineer and network engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Docusign CLM?** easy to implement new documents and easy to use when you have templates and as an admin it's easy to give users rights in docusign **What do you dislike about Docusign CLM?** the price is to high and it's a lot of work for a bulk send **What problems is Docusign CLM solving and how is that benefiting you?** it's expensive ### 29. Convenient for Quick Paperwork, but Occasionally Unreliable **Rating:** 5.0/5.0 stars **Reviewed by:** Haley S. | Scheduling Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Docusign CLM?** The ease of company paperwork being able to be done immediatly if need be **What do you dislike about Docusign CLM?** Sometimes the acting up of not working properly **What problems is Docusign CLM solving and how is that benefiting you?** The ease of needing things done immediatly for caregivers and clients ### 30. Easy Workflow, Creation with No Bottlenecks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Docusign CLM?** It’s easy to create a workflow where there are no bottlenecks. **What do you dislike about Docusign CLM?** sometimes if someone put a note and they don't send it back you don't get notified and the process is stuck. **What problems is Docusign CLM solving and how is that benefiting you?** Making everything digital has helped us keep large contracts paperless. Most importantly, it makes it easy for our clients and our team to sign from everywhere, which is the best part. ### 31. Great Database Tracking, but Inconsistent Login Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Docusign CLM?** user friendly great database tracking remote use **What do you dislike about Docusign CLM?** log in is never consistant life cycle of documents **What problems is Docusign CLM solving and how is that benefiting you?** Getting documents sent to remote partners securely ### 32. Docusign CLM makes signing documents effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Docusign CLM?** Docusign CLM makes officially signing documents for work effortless. It guides you to where your signatures and other inputs are required, for approval, review, or authorship of a document. Envelopes allow for seamless sending of documents out to colleagues, and a signing order can be arranged. Overall, electronic signatures have significantly reduced the need for wet signatures and paperwork to circulate for time-sensitive documents. Our company frequently uses it to capture digital signatures. It was easy to implement. **What do you dislike about Docusign CLM?** A company is limited to a certain number of envelopes in a given time period to use. Voiding documents necessitates using another envelope. Functionality of software is limited to creating digital signatures. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign CLM allows our company employees to quickly and efficiently route a document for signature for approval, review, or authorship. It saves the need to make wet signatures on documents which creates paper waste and is a slower, more cumbersome process. ### 33. DocuSign review **Rating:** 4.0/5.0 stars **Reviewed by:** Karen H. | Physical Therapist/ Related Services Provider, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Docusign CLM?** Ease of use, the prompted areas to sign, ease of integration **What do you dislike about Docusign CLM?** Having to sign in each time if required, often not needed though **What problems is Docusign CLM solving and how is that benefiting you?** Completing team documentation efficiently ### 34. Easy and does exactly what you think **Rating:** 4.0/5.0 stars **Reviewed by:** Jainil P. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** DocuSign has proven to be an effective tool for managing contracts, particularly thanks to its functionality that allows others to prepare documents for me—leaving me responsible only for the signing. This significantly streamlines the process, saving time and reducing complexity. The platform is user-friendly, even for team members who aren't especially tech-savvy. The ability to delegate document preparation and then quickly review and sign fits seamlessly into our workflow. **What do you dislike about Docusign CLM?** Nothing at the moment however I think from the vendors I have heard it is expensive so pricing might be factor for organisations **What problems is Docusign CLM solving and how is that benefiting you?** transparency and ease of sign off for documents instead of physical sign offs. printing and re sending documents. ### 35. Make the move from complex to straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa P. | Marketing Content Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2023 **What do you like best about Docusign CLM?** We send so many documents to customers for signing. This is the easiest to implement, send, receive and track. **What do you dislike about Docusign CLM?** When I make the document in word (for example) and i leave plenty of space for the personalized information that will be entered in docusign, it's not uncommon for the lines not to line up, and be a bit out of sync with the rest of the document. The spacing is a bit off. **What problems is Docusign CLM solving and how is that benefiting you?** Gone are the days when people printed things, signed them and faxed them back in. This is the only way that contracts should be handled. Plus it also has legal standing, as the documents can't be changed or edited ### 36. The only CLM product you need. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Docusign CLM?** Docusign is easy to use. I've used it many times without ever encountering a technical issue. It makes signing documents faster and safer, which I value as a self-employed individual. **What do you dislike about Docusign CLM?** Honestly, I think the product what it sets out to do without concern. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign offers a seamless way to sign contracts safely, quickly and efficiently. ### 37. Great assistance to contract management **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas D. | Commercial Planning Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Docusign CLM?** In my experience, Docusign is the most effective and simple way to have a signed and easy to track contract, showing exactly what information is needed to verify and clarify ent point that might appear after signing. And the act of signing a document is intuitive enough to make it fast and clear for anyone. **What do you dislike about Docusign CLM?** Thinly once I had to sign a document but I was away of my computer and I had some difficulties while using the platform on phone. But still managed to get it signed in time. **What problems is Docusign CLM solving and how is that benefiting you?** Keeping all the contracts saved after signing and available for all the interested parties. ### 38. Sending Documents to be signed is a BREEZE with Docusign. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** I love that you can drag and drop documents quickly and easily in the platform. You can randomly choose fields to add to the document for signatures, dates, names, etc. It makes it easy for the customer to know exactly where to sign or enter information. I also love that it tracks the document receipt, whether it has been opened, and when the customer returns it. This is such a convenience for customers. They don't have to print documents to sign them. DocuSign integrates with our quoting software so we can send quotes to be signed right from the software. Our sales department and finance department can't live without DocuSign. **What do you dislike about Docusign CLM?** I am alway confused when it says I am sending an envelope when i'm sending a document. I don't understand the terminology for that. **What problems is Docusign CLM solving and how is that benefiting you?** No problems at this time. ### 39. Convenient Esign Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Prateek b. | Senior Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Docusign CLM?** The best part of using Docusign has been how convenient it is easy to use. Helps as a centralised platform for documents management. Makes it easier for contract management and sharing for e-sign across the team. **What do you dislike about Docusign CLM?** Frequent sign ins, the user interface is not quite friendly. **What problems is Docusign CLM solving and how is that benefiting you?** Making it easier for documents management, convenient to share across teams for e-sign for contracts. ### 40. Easy to Use and Familiar for Everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Docusign CLM?** It’s easy to use, and everyone is already very familiar with this product and how to use it. **What do you dislike about Docusign CLM?** It needs an updated interface—more features, without fundamentally changing the product. **What problems is Docusign CLM solving and how is that benefiting you?** Ease of implementation, ease of integration, and overall ease of implementation. ### 41. DocuSign makes contract management so efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Jacobo G. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** I love how you can automate the manual work when it comes to contracts. I have been in the position where you usually had to print a lot of documents, keep them organized and keeping track of them. This was long process which is automated now and it makes us very productive. **What do you dislike about Docusign CLM?** I woul improve the mobile experience to make it more intuitive. **What problems is Docusign CLM solving and how is that benefiting you?** It's is amazing and it is integrated with Microsoft 365 whick makes it centralized and that's very useful for documentation. It's also very traceable so you can find any old information easily. ### 42. Gets the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Chelsea S. | Director of Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Clients feel their information is safe with Docusign and the status of their agreement is easily tracked. **What do you dislike about Docusign CLM?** I find it's not as efficient as using adobe / pdf in addition to tracking changes to an agreement. We use this mostly for the final signing stages only. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign keeps all of our agreements in one place and notes the status of the agreement for you. I like that we can resend copies to clients who have yet to sign. Additionally, Docusign tends to make our clients feel "safer" as opposed to exchanging redlined agreements over email. ### 43. Efficient Redline Comparison, But Too Many Confirmation Steps **Rating:** 5.0/5.0 stars **Reviewed by:** Reba W. | Lead Paralegal, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about Docusign CLM?** What I like most about Docusign CLM is being able to quickly identify redlines a customer has made due the comparison feature. **What do you dislike about Docusign CLM?** Having to confirm the action being requested multiple times. **What problems is Docusign CLM solving and how is that benefiting you?** Reducing email correspondence and the number of manual tasks needed to create contracts. ### 44. Docusign CLM is a great tool that saves time with electronic signing. **Rating:** 5.0/5.0 stars **Reviewed by:** Sumarie N. | Author | Freelancer , Writing and Editing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Docusign CLM?** Docusign makes signing documents super convenient without the hassle of printing and then filling out. **What do you dislike about Docusign CLM?** Its document editing is very limited, and on a subscription plan, it is also very plain. **What problems is Docusign CLM solving and how is that benefiting you?** It saves time when getting paperwork signed, especially when it's a long document or contract that needs signing on every page. ### 45. Easiest way to sign your documents! **Rating:** 5.0/5.0 stars **Reviewed by:** Parul T. | Digital Marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** The live sign I could do! I have seen such a tool first time in my life and I was surprisedto see such great things in software development. Great work **What do you dislike about Docusign CLM?** Nothing as such because I didn't see any dislikes while using it. **What problems is Docusign CLM solving and how is that benefiting you?** I was joining my current company whenthe HR sent me the docs to sign it and send them back to her.It was basically a process in hiring new employees. First I was confused and thought its so much hassle to first get them printed and sign and send them back digitally to the HR team. BUT.. this tool was amazingly great and did the work in a few minutes. Took my sign directly into the document and the work was done quickly. ### 46. docusign is easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle W. | Recruiting Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** the guided arrows to show what should be signed. i use it frequently and it was easy to download and impelement.I find docusign easy to use and very user friendly for both parties. It's fast and i appreciate the email notification feature **What do you dislike about Docusign CLM?** colors and fields can be confusing at times, and sometimes it can be finicky with submitting even if i signed all fields **What problems is Docusign CLM solving and how is that benefiting you?** we no longer have to send out paperwork manually, and docusign tells us when our document has been signed ### 47. Best Online Document Signing Platform for Contracting **Rating:** 4.5/5.0 stars **Reviewed by:** Shannen S. | Life & Health Broker, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Docusign CLM?** Docusign is a great platform for obtaining signer signatures for direct contacting. The platform allows you to send, receive and sign documents and other informational materials that require signature acknowledgement of receipt. No more faxing or mailing forms. One and done! Used multiple times a day with ease at my agency. **What do you dislike about Docusign CLM?** No complaints as obtaining signatures is amazingly easy. **What problems is Docusign CLM solving and how is that benefiting you?** Eliminates the need to fax or mail lengthy contracts for client signatures. ### 48. My Go-To E-signature Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lucy G. | Content Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** I'm using Docusign for signing partnership contracts with brands I'm working with and it's a very easy to use and nice tool for me as it has templates and everything so if you need to create a contract you can do it without any difficulties and quite fast. **What do you dislike about Docusign CLM?** No dislikes, it's a great tool and very useful. **What problems is Docusign CLM solving and how is that benefiting you?** It helps me e-sign or manage my contracts with companies or brands I'm working with without spending a lot of time. ### 49. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly S. | Human Resources Generalist and Executive Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Docusign CLM?** Very user friendly. Keeps a good paper trail. **What do you dislike about Docusign CLM?** There is nothing to dislike about Docusign **What problems is Docusign CLM solving and how is that benefiting you?** The greatest benefit is the paper trail. It saves me a great deal of time throughout the day. ### 50. A great app to use **Rating:** 5.0/5.0 stars **Reviewed by:** shelica d. | Professional Cleaner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Docusign CLM?** I’m able to sign documents and send off to where it needs to be **What do you dislike about Docusign CLM?** I’m like everything they allow me to get my things done **What problems is Docusign CLM solving and how is that benefiting you?** Everything like fill out forms for business things ## Docusign CLM Discussions - [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) - 4 comments, 1 upvote - [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) - 4 comments, 1 upvote - [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) - 1 comment, 1 upvote - [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) - 1 comment, 2 upvotes - [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) - 2 comments - [View Docusign CLM pricing details and edition comparison](https://www.g2.com/products/docusign-clm/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-01+12%3A45%3A14+-0500&secure%5Bsession_id%5D=b3d3e426-ca2e-4296-8f90-c35c29653ff2&secure%5Btoken%5D=708f5d4f5cfc6d1942a87f39ee525594a64920db76158043cfae70434440d968&format=llm_user) ## Docusign CLM Integrations - [Access PeopleHR](https://www.g2.com/products/access-peoplehr/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Procore](https://www.g2.com/products/procore/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) ## Docusign CLM Features **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **Data Sources** - Software - Spreadsheets - Documents **Generation** - Templates - Automation - Branding **Platform Basics ** - Data Extraction - Contract Comparisons **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Artificial Intelligence Capabilities** - Text Analytics - NLP - OCR **Collaboration** - Contract Collaboration - Approval Process **Generative AI** - AI Text Generation - AI Text Summarization **Delivery** - Workflow - Schedule - Batch **Contract Data** - Data Import - Data Export - Custom Reporting - Clause Identification and Mapping **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Agentic AI - Contract Management** - Autonomous Task Execution **Contract Data** - Reporting & Dashboards - Advanced Contract Analytics **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Image-to-Text **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Document Generation** - Autonomous Task Execution **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Case Management **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Docusign CLM Alternatives - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - 4.3/5.0 (594 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,412 reviews) - [LinkSquares](https://www.g2.com/products/linksquares/reviews) - 4.7/5.0 (430 reviews)