---
title: Docusign CLM Reviews
meta_title: 'Docusign CLM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 492 reviews by the users' company size, role or industry
  to find out how Docusign CLM works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 492
  scale: '5'
date_modified: '2026-07-03'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Docusign CLM Reviews
**Vendor:** Docusign  
**Category:** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 492
## About Docusign CLM
While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. Docusign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees. Key Features: Central Repository, Advanced Search &amp; Find, Version Control, Clause Library, Collaboration with internal and external parties, Redlining, Simple &amp; Advanced Workflows, Tagging, Mobile Access, Multi Platform integrations (including tight integration with Salesforce).



## Docusign CLM Pros & Cons
**What users like:**

- Users appreciate the **ease of use** with DocuSign CLM, enjoying fast and effortless document signing and tracking. (126 reviews)
- Users appreciate the **fast and simple electronic signing** process of DocuSign, enabling efficient document management from anywhere. (66 reviews)
- Users value the **global accessibility of digital signatures** in Docusign CLM, enhancing efficiency in document handling and client interactions. (59 reviews)
- Users value the **ease of document management** with Docusign CLM, simplifying processes like approvals and organization. (59 reviews)
- Users value the **simplicity of remote signing** with Docusign CLM, enhancing convenience and efficiency in document management. (55 reviews)
- Users appreciate the **efficiency** of DocuSign CLM, notably in automating and streamlining contract lifecycle processes. (52 reviews)
- Users value the **time-saving automation** of Docusign CLM, efficiently centralizing the entire contract lifecycle. (50 reviews)
- Users appreciate the **time-saving efficiency** of Docusign CLM, enabling quick document approvals and seamless collaboration. (49 reviews)
- Users value the **efficiency and convenience** of DocuSign CLM for obtaining signatures swiftly and securely from anywhere. (47 reviews)
- Intuitive (42 reviews)

**What users dislike:**

- Users find Docusign CLM to be **expensive** and limiting, especially for small businesses with numerous envelopes to send. (28 reviews)
- Users face a **steep learning curve** with Docusign CLM, requiring time and support to become efficient. (23 reviews)
- Users find **signature issues** arise from difficulty in navigation and quick expiration of signing links. (17 reviews)
- Users find the **complex setup** of Docusign CLM challenging and often require external support for implementation. (16 reviews)
- Users find the **learning curve steep** , requiring time and support to achieve proficiency with DocuSign CLM. (15 reviews)
- Users find the **learning difficulty** of Docusign CLM challenging, needing proper training to navigate effectively. (15 reviews)
- Complex Workflows (14 reviews)
- Poor Interface Design (13 reviews)
- Users find the **initial setup and implementation time-consuming** , making it challenging for smaller companies to adopt smoothly. (13 reviews)
- Difficulty (12 reviews)

## Docusign CLM Reviews
  ### 1. Great Tool for Contract Approvals and Smooth and Seamless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Najeeb M. | Lead Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2025

**What do you like best about Docusign CLM?**

The best thing about Docusign CLM is User Friendly for the Ease of Use. The Customer Support of Docusign CLM is very speed. And It's Ease of Implementation was Smoother and also we can give the report on time.

**What do you dislike about Docusign CLM?**

The Dislike about Docusign CLM The Number of Features are getting issues like when a large  contract records or bulk actions can interrupt workflow. The Ease of Integration is effecting the sometimes it will delay in updates which can cause the workflow effiency.

**What problems is Docusign CLM solving and how is that benefiting you?**

The Problem solving with Docusign CLM is reducing the manual time consuming contract management. it has centralized all our discussions, redlining, and approvals in one place.

  ### 2. Effortless to Use and Perfectly Suited to My Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Docusign CLM?**

It is easy to use and the features help me with exactly what I need

**What do you dislike about Docusign CLM?**

I do not think there is any downside to Docusign

**What problems is Docusign CLM solving and how is that benefiting you?**

I would say the main issue is having to pay to use some features.

  ### 3. Useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark S. | Senior Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Docusign CLM?**

I like the ease of use with sending documents to our customers. We use the tool whenever we sign up new customers, which has helped us integrate a secure system to track our documents.

**What do you dislike about Docusign CLM?**

Nothing at this moment. It does what we need it to do to support our business.

**What problems is Docusign CLM solving and how is that benefiting you?**

Following up with customers regarding finalizing contracts and making sure those contracts are kept in a safe place.

  ### 4. good product

**Rating:** 5.0/5.0 stars

**Reviewed by:** David G. | recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

I like how intuitive and customizable Docusign CLM is — it streamlines contract workflows and integrates well with other tools, saving time and reducing errors.

**What do you dislike about Docusign CLM?**

ChatGPT said:
Sometimes the system can feel slow or clunky with complex workflows, and setting up advanced configurations requires significant technical support.

**What problems is Docusign CLM solving and how is that benefiting you?**

Docusign CLM is solving manual contract management issues by automating approvals, version control, and tracking. This improves efficiency, reduces risk, and speeds up the contract lifecycle.

  ### 5. One of the best app for the signing document

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammed Irfan S. | Solution Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Docu sign UI is very simple, the flow is very simple and the withdraw option is very useful.

**What do you dislike about Docusign CLM?**

As of now i have not faced any issues, so its really hard to comment on this part.

**What problems is Docusign CLM solving and how is that benefiting you?**

As a pharma software company, we use this app to sign all our documents and contracts because it help us in compliance. Docu sign gives the surety of the signatures and the review of the documents.

  ### 6. DocuSign Streamlines the signing process nationwide

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wendy  C. | Field Staffing Manager, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

What I love about this software is the ease in which people can sign docs from anywhere! I am in Texas and send out documents that are time stamped, to other states. I can send out the packet and within minutes, it is returned and ready to upload to a customer file. DocuSign has easy to use features for me to flag the portion that needs to be signed or initialed - the color coding for signers is great! There is also a text version that is handy!

**What do you dislike about Docusign CLM?**

I don't have any real complaints about DocuSign!

**What problems is Docusign CLM solving and how is that benefiting you?**

DocuSign allows me to onboard clients from one state to another, with ease.

  ### 7. Safe and secure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shikha sarah G. | Coordinator Young Adult Settlement Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Docusign is most helpful because it speeds up processes, minimizes legal risk, improves visibility and centralizes everything in one platform.

**What do you dislike about Docusign CLM?**

setting up Docusign is very time consuming and complicated. Proper training is required to use it.

**What problems is Docusign CLM solving and how is that benefiting you?**

Automates contract creations, routing and approvals with workflows .
Reduces risk of human error or using outdated contracts 
provides real time tracking , you can see who has it and what stage it is at.

  ### 8. Can't work without this app. Its a must!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Morgan S. | SALES REPRESENTATIVE, Consumer Goods, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Docusign CLM?**

The ease and accuracy of this. I am not computer savvy and this app has never given me a hard time. Very user friendly.

**What do you dislike about Docusign CLM?**

I wish that it was FREE. But its fairly priced!

**What problems is Docusign CLM solving and how is that benefiting you?**

The ability for my clients to shop from home!  Which is a must in my line of work, sales require this option to be successful!

  ### 9. Docusign - fast, secure and effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Helen V. | Accounting Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Docusign CLM?**

DocuSign has made signing and managing documents fast, secure, and effortless.

**What do you dislike about Docusign CLM?**

Paying annual subscription fees, other than that works well.

**What problems is Docusign CLM solving and how is that benefiting you?**

Fast and secure, paperless.

  ### 10. My goto tool for contracts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raja A. | Engineering Manager, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Docusign CLM?**

Ease of use with the right pointers to essential sections that need attention. Notification on every update and the full document gets mailed to the stakeholder's inbox has been a lifesaver. Have been using it very frequently and not had any issues.

**What do you dislike about Docusign CLM?**

Nothing specific. It is a breeze to work with PDF documents. Haven't tried other formats.

**What problems is Docusign CLM solving and how is that benefiting you?**

It is solving the problem of verbose followups with parties of a contract and instead provided a seamless way to get everyone onboard on every update to the contract in an automated fashion. Also it solves the problem of ensuring everyone getting the finalised contract for future use.

  ### 11. Simple, yet effective tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** T S. | Project Sponsor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

This program is web-based so it allows the user to quickly access, review and sign documents then share with others.

**What do you dislike about Docusign CLM?**

I don't like that the link that is emailed to me expires so quickly.  This is the link sent to me for accessing and signing documents.

**What problems is Docusign CLM solving and how is that benefiting you?**

This product speeds up the contracts process incredibly.  I couldn't imaging trying to get reviews and signatures done the old way.

  ### 12. Amazing and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benjamin D. | Software engineer and Realt Estate agente, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

The most helpful thing is not having to go face to face, which is a waste of gas, money, and, more importantly, time.

**What do you dislike about Docusign CLM?**

Right now, I do not dislike anything; the only thing I will say is just because I am lazy sometimes is learning how to use it.

**What problems is Docusign CLM solving and how is that benefiting you?**

Being able to sign documents in less than 5 minutes and clients being grateful for the easy process.

  ### 13. Streamlined, easy to use contract management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tim E. | Director, outbound Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Makes each step of the contract lifecycle faster and more organized, and it's fully trackable. Lots of great automation and workflow capabilities that can be catered to specific contract types and departments. It also integrates with lots of other systems which saves a lot of time and energy.

**What do you dislike about Docusign CLM?**

The User interface isn't super intuitive, especially for newer or occasional users. It takes a while to learn how to use it.  It's also not very customizable without having to involve their support team.

**What problems is Docusign CLM solving and how is that benefiting you?**

removed manual and fragmented contract workflows by automating it all. It also helped us with lack of visibility and tracking of contracts.

  ### 14. Industry Standard for a reason

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mark T. | Design Engineer (Systems Integration Lead), Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Docusign CLM?**

Easy to use, reliable, intuitive. Great tool for document signing.

**What do you dislike about Docusign CLM?**

Could be seen as a "harder to use" option to some users that are less technical

**What problems is Docusign CLM solving and how is that benefiting you?**

Automating contracts

  ### 15. More than just for signing documents..

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brooke B. | Field Staffing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about Docusign CLM?**

I love the ability to be able to send multiple envelopes at once to the same person, allowing it to all stay together. I can customize pretty much anything I need. I do not only use it when I need someone else to sign something. I have been able to use it for a variety of things including filling in PDFs. I use this almost every day.

**What do you dislike about Docusign CLM?**

There are a lot of emails if you do not adjust your settings.

**What problems is Docusign CLM solving and how is that benefiting you?**

It is easy to upload all signed documents at once making this way a better than signing and scanning.

  ### 16. Easy to use and send to clients

**Rating:** 4.0/5.0 stars

**Reviewed by:** Danielle C. | Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2025

**What do you like best about Docusign CLM?**

The ease of signing and sending documents to clients around the world for efficiency

**What do you dislike about Docusign CLM?**

Depending on the sender sometimes it is hard to view on a phone vs laptop

**What problems is Docusign CLM solving and how is that benefiting you?**

Easy to upload and sign and view real time. You can see changes made by others instead of going back and forth.

  ### 17. DocuSign is efficient and a live savior for professionals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Orly M. | Real Estate Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

DocuSign makes it extremely easy to send forms electronically to sellers and clients to review and approve important forms for our profession

**What do you dislike about Docusign CLM?**

DocuSign sometimes delays in sending important documents to the prospective client

**What problems is Docusign CLM solving and how is that benefiting you?**

DocuSign helps me send 5-10 listing contracts to prospective clients and assist without the need to print out the forms

  ### 18. User friendly and helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Docusign CLM?**

The best part of DocuSign is its ability to make signing documents fast, secure, and completely paperless. With just a few clicks, you can send, sign, and return important agreements from anywhere—no printing, scanning, or mailing required. The templates saves time, reduces errors, and keeps everything organised making it a game-changer for both individuals and businesses.

**What do you dislike about Docusign CLM?**

It would be helpful to have language translations available for those documents needed for other countries.

**What problems is Docusign CLM solving and how is that benefiting you?**

working with important agreements to send and sign with ease

  ### 19. Docusign CLM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tanya D. | Accounting and Marketing Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

It is super simple to digitally sign documents.  It is secure.

**What do you dislike about Docusign CLM?**

Downsides are it may be difficult for some people to use if they do not have the software.

**What problems is Docusign CLM solving and how is that benefiting you?**

It provides the ability to have documents sent, signed and returned even if the recipient does not have a printer or scanner.

  ### 20. I love Docusign CLM it is very easy to set up and use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joleen W. | Owner, Arts and Crafts, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

It has made creating and sending documents that need to be signed so easy for my business

**What do you dislike about Docusign CLM?**

There isn't anything that I dislike about Docusign

**What problems is Docusign CLM solving and how is that benefiting you?**

DocuSign CLM is solving the problems of creating documents and being able to send them to who I need to and having them signed

  ### 21. Easy to sign and upload documents

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caprice R. | President/Owner of my business, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

I am able to have my recipients sign a document, where ever they are located.

**What do you dislike about Docusign CLM?**

I do not have any dislikes. This system is simple.

**What problems is Docusign CLM solving and how is that benefiting you?**

I am able to have a recipient sign this document and they do not have to pay for the service.

  ### 22. Automate end to end Contract process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2025

**What do you like best about Docusign CLM?**

DocuSign CLM can automate complex approval workflows, which reduces bottlenecks and manual errors. It’s highly customizable, so companies can tailor workflows to their specific business rules.

 It provides a centralized, searchable repository of contracts, which enhances visibility and version control. 

Integration Capabilities

These features help legal teams maintain consistency and reduce legal risk by reusing pre-approved language.

The ability to report on contract cycle times, bottlenecks, and compliance issues is useful for operational insights and continuous improvement.

**What do you dislike about Docusign CLM?**

Complex Implementation: Setting up DocuSign CLM—especially for complex organizations—can be time-consuming and resource-intensive. It often requires a dedicated implementation partner and technical expertise
Else it is great software

**What problems is Docusign CLM solving and how is that benefiting you?**

It is really helpful in managing contract lifecycle

  ### 23. Amazing experience, easy and user friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Howard L. | Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Docusign CLM?**

That it removes the usage of old manual paper documents

**What do you dislike about Docusign CLM?**

That online makes it v easy to be hackable and i think this cant be used everywhere in the world as per laws of diff countries

**What problems is Docusign CLM solving and how is that benefiting you?**

Sending customers contracts and validation and trust.

  ### 24. Convenient and Quick!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Docusign is beneficial for any administrator needing a safe way to sign and send documents. One thing I appreciate about docusign is that you only need one account to sign documents for various companies. This is useful in the sense that it can be used for work, or personal matters.

**What do you dislike about Docusign CLM?**

I would love to see an easier sign in method for docusign, so if I am needing to sign something but am not on my usual computer, I can use a one time password sent to email or phone.

**What problems is Docusign CLM solving and how is that benefiting you?**

Docusign allows me to generate and sign paperwork without the hassle of printing and scanning. This saves time and increases efficiency when handling the various elements of administrative work.

  ### 25. Great platform to share Agreements & get contracts E-signed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rubu G. | Key Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about Docusign CLM?**

Docusign allows me to send the agreement to multiple people with the flexibility to set a sequence for Co-signers. Whether the agreement is viewed or signed, I get an email notification stating that update. In my organization, we have integrated Docusign with Salesforce, it has become more convenient to share the agreement/contract directly from the Salesforce dashboard rather than logging in to DocuSign platform. Using very frequently to share new documents with our Partners.

**What do you dislike about Docusign CLM?**

Till now I have not faced any issues that can make me dislike Docusign.

**What problems is Docusign CLM solving and how is that benefiting you?**

We share agreements/contracts to our business partners & docusign has allowed us to streamline the agreement drafting. We have our templates that is uploaded to the platform & we share them to our partners to get it E-signed. We save a lot of time by sharing the agreements vis Docusign & integration with Salesforce has made it more reliable & easy to implement. If any changes are needed in the agreement, we can easily add text to the agreement & add more signatories if needed. You can also manually upload an envelope/agreement and modify few areas by adding the option of Date, Name of the person, etc

  ### 26. Review of Docusign CLM

**Rating:** 4.5/5.0 stars

**Reviewed by:** Surajit  B. | IT Manager, Real Estate, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Docusign CLM?**

1. User friendly and Easy to Manage
2. User Interface is simple.
3. Security - SSO option available.
4. Support - Good
5. Fast Implementation.

**What do you dislike about Docusign CLM?**

1. Can be expensive, especially for small teams.

**What problems is Docusign CLM solving and how is that benefiting you?**

Manual intervention

  ### 27. Not the best product

**Rating:** 1.0/5.0 stars

**Reviewed by:** rebecca g. | LPN, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Docusign CLM?**

Overall the platform is relatively straightforward

**What do you dislike about Docusign CLM?**

Customer service wasn't that helpful when I had a few questions

**What problems is Docusign CLM solving and how is that benefiting you?**

Easy ability to get forms  quickly signed and submitted, workflow kept up to pace

  ### 28. Best friend of HR Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Artu M. | Senior IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about Docusign CLM?**

User friendly and really helpful day to day work...

**What do you dislike about Docusign CLM?**

At this point, i have no dislikes for this product...maybe improvements yes

**What problems is Docusign CLM solving and how is that benefiting you?**

Daly we use it at our company for contract management , this is the most used case from our company.

  ### 29. Security and agility in document subscription

**Rating:** 4.5/5.0 stars

**Reviewed by:** Victor P. | Regional Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2025

**What do you like best about Docusign CLM?**

The ease of reviewing a document and summarizing it, and subsequently locating and signing in the defined space

**What do you dislike about Docusign CLM?**

the complexity in the login and in saving the document history

**What problems is Docusign CLM solving and how is that benefiting you?**

It is not easy to save copies of the document

  ### 30. Great for esignatures

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruhi C. | Senior Contracts Executive, Legal Services, Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Docusign CLM?**

That it's a efficient way of getting signatures, saves time, saves paper. User interface is very easy. Works very fast.

**What do you dislike about Docusign CLM?**

Nothing actually. Everything is grat about this software.

**What problems is Docusign CLM solving and how is that benefiting you?**

Its saves a lot of time and money especially for cross border deals.

  ### 31. Best experience of DOCUSIGN CLM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Enna T. | Senior BDR APAC, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about Docusign CLM?**

I love the way the product has been as it has me in esigns of the products.

**What do you dislike about Docusign CLM?**

I dont dislike anything about it, good software

**What problems is Docusign CLM solving and how is that benefiting you?**

It helps me in esigning documents which is an important part fo my JOB kra

  ### 32. Great for routing documents/contracts for signature and knowing the status.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Logan D. | Account Executive, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

I like the ease of use and ability to make changes and communicate effectively internally and externally.

**What do you dislike about Docusign CLM?**

There are times where I get failures but they are rare and get fixed quickly.

**What problems is Docusign CLM solving and how is that benefiting you?**

It is solving how quickly I get deals closed.

  ### 33. Docusign for our Organisation

**Rating:** 5.0/5.0 stars

**Reviewed by:** KharanKumar R. | Data Analyst, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Docusign is helpful for document signature process in our organisation very easily and fastly.

**What do you dislike about Docusign CLM?**

I don't have any negative review on this.

**What problems is Docusign CLM solving and how is that benefiting you?**

Easily to create and use for organisation signature purpose, so that time is saving and process happening fastly.

  ### 34. Great Product - DocuSign

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anshuman S. | Product Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about Docusign CLM?**

I like DocuSign CLM's streamlined contract lifecycle management, which simplifies drafting, negotiation, and approvals. The automation features save time, and its seamless integration with other tools boosts productivity.

**What do you dislike about Docusign CLM?**

DocuSign CLM can be complex to set up and customize, requiring significant admin effort. The interface isn’t as intuitive as it could be, and pricing can be high for smaller teams.

**What problems is Docusign CLM solving and how is that benefiting you?**

Automating workflows speeds up approvals and reduces errors. Centralized tracking ensures easy access and version control.

  ### 35. Secured System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Micah M. | Field Staffing Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about Docusign CLM?**

Docusign makes it easy working remote to be able to get documents signed by clients and employees.

**What do you dislike about Docusign CLM?**

I dont believe there are any downsides to Docusign.

**What problems is Docusign CLM solving and how is that benefiting you?**

Helping remote workers get documents signed rather than going in person.

  ### 36. It is a perfect solution for online documenting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hannah N. | Human Resources Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Docusign CLM is a great resource for the HR individual! It is perfect for sending new hire documents! Very easy to use and send to people.

**What do you dislike about Docusign CLM?**

I wish it had better editing capabilities. It can be hard to edit after the fact.

**What problems is Docusign CLM solving and how is that benefiting you?**

This allows me to send new hire documents and have them sign it before starting their position. It makes onboarding less time consuming since this is something our candidates/new hires can do at home.

  ### 37. Easy to Use and Secure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Docusign makes it easy to collect needed information during the hiring process.

**What do you dislike about Docusign CLM?**

I did not experience a smooth changeover when attempting to use the newer upload method that requires a DOCX file.

**What problems is Docusign CLM solving and how is that benefiting you?**

Docusign immediately speeds up the process of finalizing contracts, gaining required signatures without the hassle of scheduling in-person appointments. Docusign's signing tools also make the process very easy to an unexperienced user, being directed at each step where to go and what to do.

  ### 38. How Docusign CLM help me to make easy to e-signature

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vishnu  S. | I am working as a salesforce developer in my Organiation., Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Docusign CLM help me to make Document generation very easy.

**What do you dislike about Docusign CLM?**

Its setup much complex for new users we need to connect with its support team.

**What problems is Docusign CLM solving and how is that benefiting you?**

It help us to automate the creation and management of contracts.

  ### 39. Best E Doc Sign Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bhavuk K. | Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about Docusign CLM?**

The Best way to manage valuable and important contracts, the software is very easy to use and implement into work, and the customer support is the best. I have used it more than 10 times and used almost all the feature with multiple party integration.

**What do you dislike about Docusign CLM?**

Should Show more about their feature on website about the Functioning

**What problems is Docusign CLM solving and how is that benefiting you?**

The Single Place and easy to generate multiple Client Contract increase my overall producitivity

  ### 40. Great for professional use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

It’s simple and user friendly. Really easy to create documents to be reviewed & signed. The gold standard of acquiring online signatures

**What do you dislike about Docusign CLM?**

It is on the pricier side of things these types of services, but overall it is good to me

**What problems is Docusign CLM solving and how is that benefiting you?**

It’s solving the bridge between people I collaborate with on a global level, it makes signing and agreements simple and easy to complete, in a way that all parties understand and appreciate

  ### 41. Quick and efficient CLM for day to day contracting needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Docusign CLM?**

I've used Docusign CLM previously in an enterprise as well as now in an SME - and it fits the use cases both ways. It is easy to understand, forms a good repository for org wide visibility - makes it easy to collaborate with our internal legal team for edits and negotiations. Lot of customizations can be done as per branding & changing subject lines. Autofills is another good feature

**What do you dislike about Docusign CLM?**

I don't believe they support integrations all that well - specially with our salesforce. Getting support from their team is also slightly harder.

**What problems is Docusign CLM solving and how is that benefiting you?**

Visibility into contracts and retainers across all our vendors. Also on sales side the repository and editing.

  ### 42. Provide flexibility to sign remotly while working from home

**Rating:** 4.0/5.0 stars

**Reviewed by:** Punit Z. | Drug Product Development Scientist, Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Docusign CLM?**

It helps to sign document when a person is not at the office site

**What do you dislike about Docusign CLM?**

I did not face any issue till now while using Docusign.

**What problems is Docusign CLM solving and how is that benefiting you?**

Allow person sign document while working at home.

  ### 43. Easiest platform & pricey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

I loved their UI, its easy, simple to send an envelope to any client.

**What do you dislike about Docusign CLM?**

Do not recommend DocuSign to any small business. its highly priced and customer support is not good.

**What problems is Docusign CLM solving and how is that benefiting you?**

The platform is straightforward to use, even for team members who aren’t particularly tech-savvy. Its a practical tool for managing contracts, especially with its feature that allows others to prepare the document while I only need to handle the signing.

  ### 44. In a blink of an eye

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mireya A. | Medical Interpreter, Health, Wellness and Fitness, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Its very easy to use. 
My 80-year-old father is not tech/savvy, but I know he would like this.

**What do you dislike about Docusign CLM?**

Nothing, its very accessible and self explanatory.

**What problems is Docusign CLM solving and how is that benefiting you?**

I can sign any work document with ease.

  ### 45. A quick easy to use CLM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert M. | Head of Global IT Digital Enablement, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Easy to use; good UX and easy to onboard customers

**What do you dislike about Docusign CLM?**

Price point is a little high but there are a lot of premium features

**What problems is Docusign CLM solving and how is that benefiting you?**

Provides contrtact management solutions from end to end

  ### 46. Good tool for signing documents

**Rating:** 4.0/5.0 stars

**Reviewed by:** Duvan Dario D. | Data Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Ease of use when signing digitally

**What do you dislike about Docusign CLM?**

I cannot see all the documents I have signed as a user.

**What problems is Docusign CLM solving and how is that benefiting you?**

documents disappeared after a while since the user's role

  ### 47. Love this app!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Harlin M. | Lead Photographer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

The ability to manage documents on the go has been a game changer for my business

**What do you dislike about Docusign CLM?**

Nothing currently, I like the application

**What problems is Docusign CLM solving and how is that benefiting you?**

Document management, signing, contract management on the go

  ### 48. A necessity as a business tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Sending/signing contracts internationally.
Less paper wastage and great for internal documents. 
Great for the onboarding process and internal hiring.

**What do you dislike about Docusign CLM?**

If there could be an improvement, I would say that it would be useful for us to edit the document within DocuSign instead of having to void/delete and re upload with adding the signatures again.

**What problems is Docusign CLM solving and how is that benefiting you?**

Less use of paper
Completing business deals quicker
Reduces bottlenecks and allows reminders.

  ### 49. docusign clm

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rohini P. | Recruiter, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

My team and I when using Docusign CLM, believed that it helped reduce the amount of work we were manually doing and improved the efficiency.

**What do you dislike about Docusign CLM?**

It was mostly associated with the cost as the company was a little smaller.

**What problems is Docusign CLM solving and how is that benefiting you?**

I used it in the past with a previous company I worked with. It did help with the efficiency and reduced work manually being done by staff.

  ### 50. Gets easier to use with time

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jacqueline M. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Docusign CLM?**

Easy to send docs of all sizes to everyone.

**What do you dislike about Docusign CLM?**

There’s a bit of a learning curve. Users who weren’t used to using the platform (used different vendor’s in the past) had the hardest time finding what was needed. The platform wasn’t as intuitive as most users felt.

**What problems is Docusign CLM solving and how is that benefiting you?**

Helps save time by streamlining certain process.  The program also helps us find compliance errors.


## Docusign CLM Discussions
  - [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) - 4 comments, 1 upvote
  - [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) - 4 comments, 1 upvote
  - [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) - 1 comment, 1 upvote
  - [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) - 1 comment, 2 upvotes
  - [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) - 2 comments

- [View Docusign CLM pricing details and edition comparison](https://www.g2.com/products/docusign-clm/reviews?page=3&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-03+03%3A46%3A47+-0500&secure%5Bsession_id%5D=4aa614c5-8090-4558-889d-c251c604e917&secure%5Btoken%5D=8bc9c1d1512363daa91440054c9a9e194c3a8ee2f9ef8c98fc37dcebe22b6d0b&format=llm_user)
## Docusign CLM Integrations
  - [Access PeopleHR](https://www.g2.com/products/access-peoplehr/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [Procore](https://www.g2.com/products/procore/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews)

## Docusign CLM Features
**Contract Management Platform Features**
- Contract Creation
- Contract Templates
- Contract Editing
- Contract Attachments
- Contract Collaboration
- Approval Process
- Notifications & Reminders
- Contract Database
- Integrations / APIs
- Reporting & Dashboards

**Data Sources**
- Software
- Spreadsheets
- Documents

**Generation**
- Templates
- Automation
- Branding

**Platform Basics **
- Data Extraction
- Contract Comparisons

**Contract Creation & Management**
- Contract Creation
- Contract Templates
- Contract Editing
- Contract Attachments

**Agentic AI - Enterprise Content Management (ECM)**
- Autonomous Task Execution
- Natural Language Interaction
- Decision Making

**Artificial Intelligence Capabilities**
- Text Analytics
- NLP
- OCR

**Collaboration**
- Contract Collaboration
- Approval Process

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Delivery**
- Workflow
- Schedule
- Batch

**Contract Data**
- Data Import
- Data Export
- Custom Reporting
- Clause Identification and Mapping

**Other Platform Features**
- Notifications & Reminders
- Contract Database
- Contract Compliance
- Integrations / APIs
- E-Signature

**Agentic AI - Contract Management**
- Autonomous Task Execution

**Contract Data**
- Reporting & Dashboards
- Advanced Contract Analytics

**Generative AI**
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Image-to-Text

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Document Generation**
- Autonomous Task Execution

**Agentic AI - Contract Lifecycle Management (CLM)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**File Management**
- File Type Support
- Metadata
- OCR Scanning
- Versioning
- Collaboration
- Document Assembly
- Form Creation
- Portals and Sites
- Disposition
- Search
- Web Interface
- Mobile Apps

**Workflow**
- Process Automation
- Conditions
- Activities
- Case Management

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

## Top Docusign CLM Alternatives
  - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - 4.3/5.0 (594 reviews)
  - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,416 reviews)
  - [LinkSquares](https://www.g2.com/products/linksquares/reviews) - 4.7/5.0 (433 reviews)

