--- title: Docusign CLM Reviews meta_title: 'Docusign CLM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 507 reviews by the users' company size, role or industry to find out how Docusign CLM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 507 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Docusign CLM Reviews **Vendor:** Docusign **Category:** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm) **Average Rating:** 4.3/5.0 **Total Reviews:** 507 ## About Docusign CLM While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. Docusign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees. Key Features: Central Repository, Advanced Search & Find, Version Control, Clause Library, Collaboration with internal and external parties, Redlining, Simple & Advanced Workflows, Tagging, Mobile Access, Multi Platform integrations (including tight integration with Salesforce). ## Docusign CLM Pros & Cons **What users like:** - Users praise the **ease of use** of DocuSign CLM, making it accessible even for non-tech-savvy individuals. (129 reviews) - Users love the **easy digital signature conversion** and quick document turnaround, streamlining their workflow effectively. (66 reviews) - Users appreciate the **seamless and user-friendly e-signature process** of DocuSign CLM, which enhances contract management efficiency. (60 reviews) - Users value the **end-to-end automated workflow** in DocuSign CLM for its speed and organization in document management. (60 reviews) - Users appreciate the **ease of use** of Docusign CLM, finding it hassle-free and quick to learn. (55 reviews) - Users appreciate the **efficiency** of DocuSign CLM, notably in automating and streamlining contract lifecycle processes. (52 reviews) - Users value the **time-saving automation** of Docusign CLM, efficiently centralizing the entire contract lifecycle. (50 reviews) - Users appreciate the **time-saving efficiency** of Docusign CLM, enabling quick document approvals and seamless collaboration. (49 reviews) - Users value the **efficiency and convenience** of DocuSign CLM for obtaining signatures swiftly and securely from anywhere. (47 reviews) - Intuitive (43 reviews) **What users dislike:** - Users find Docusign CLM **expensive** , noting high costs and additional charges for bulk sending limitations. (28 reviews) - Users struggle with a **steep learning curve** , requiring substantial support to effectively navigate DocuSign CLM's complexities. (24 reviews) - Users face **signature issues** with DocuSign CLM, leading to confusion and difficulties in document accessibility and signing. (17 reviews) - Users find the **setup process complex** , requiring significant time and support for effective onboarding. (16 reviews) - Users find the initial **learning curve challenging** , but the app becomes intuitive once familiar with its features. (16 reviews) - Users find the **learning difficulty** of Docusign CLM challenging, needing proper training to navigate effectively. (15 reviews) - Complex Workflows (14 reviews) - Users find the **limited customization** in DocuSign CLM can hinder their specific needs and reduce overall effectiveness. (13 reviews) - Poor Interface Design (13 reviews) - Users find the **initial setup and implementation time-consuming** , making it challenging for smaller companies to adopt smoothly. (13 reviews) ## Docusign CLM Reviews ### 1. It is a perfect solution for online documenting **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah N. | Human Resources Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Docusign CLM is a great resource for the HR individual! It is perfect for sending new hire documents! Very easy to use and send to people. **What do you dislike about Docusign CLM?** I wish it had better editing capabilities. It can be hard to edit after the fact. **What problems is Docusign CLM solving and how is that benefiting you?** This allows me to send new hire documents and have them sign it before starting their position. It makes onboarding less time consuming since this is something our candidates/new hires can do at home. ### 2. Easy to Use and Secure **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Docusign makes it easy to collect needed information during the hiring process. **What do you dislike about Docusign CLM?** I did not experience a smooth changeover when attempting to use the newer upload method that requires a DOCX file. **What problems is Docusign CLM solving and how is that benefiting you?** Docusign immediately speeds up the process of finalizing contracts, gaining required signatures without the hassle of scheduling in-person appointments. Docusign's signing tools also make the process very easy to an unexperienced user, being directed at each step where to go and what to do. ### 3. How Docusign CLM help me to make easy to e-signature **Rating:** 4.5/5.0 stars **Reviewed by:** Vishnu S. | I am working as a salesforce developer in my Organiation., Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Docusign CLM help me to make Document generation very easy. **What do you dislike about Docusign CLM?** Its setup much complex for new users we need to connect with its support team. **What problems is Docusign CLM solving and how is that benefiting you?** It help us to automate the creation and management of contracts. ### 4. Best E Doc Sign Software **Rating:** 4.0/5.0 stars **Reviewed by:** Bhavuk K. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Docusign CLM?** The Best way to manage valuable and important contracts, the software is very easy to use and implement into work, and the customer support is the best. I have used it more than 10 times and used almost all the feature with multiple party integration. **What do you dislike about Docusign CLM?** Should Show more about their feature on website about the Functioning **What problems is Docusign CLM solving and how is that benefiting you?** The Single Place and easy to generate multiple Client Contract increase my overall producitivity ### 5. Great for professional use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** It’s simple and user friendly. Really easy to create documents to be reviewed & signed. The gold standard of acquiring online signatures **What do you dislike about Docusign CLM?** It is on the pricier side of things these types of services, but overall it is good to me **What problems is Docusign CLM solving and how is that benefiting you?** It’s solving the bridge between people I collaborate with on a global level, it makes signing and agreements simple and easy to complete, in a way that all parties understand and appreciate ### 6. Quick and efficient CLM for day to day contracting needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** I've used Docusign CLM previously in an enterprise as well as now in an SME - and it fits the use cases both ways. It is easy to understand, forms a good repository for org wide visibility - makes it easy to collaborate with our internal legal team for edits and negotiations. Lot of customizations can be done as per branding & changing subject lines. Autofills is another good feature **What do you dislike about Docusign CLM?** I don't believe they support integrations all that well - specially with our salesforce. Getting support from their team is also slightly harder. **What problems is Docusign CLM solving and how is that benefiting you?** Visibility into contracts and retainers across all our vendors. Also on sales side the repository and editing. ### 7. Provide flexibility to sign remotly while working from home **Rating:** 4.0/5.0 stars **Reviewed by:** Punit Z. | Drug Product Development Scientist, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** It helps to sign document when a person is not at the office site **What do you dislike about Docusign CLM?** I did not face any issue till now while using Docusign. **What problems is Docusign CLM solving and how is that benefiting you?** Allow person sign document while working at home. ### 8. Easiest platform & pricey **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** I loved their UI, its easy, simple to send an envelope to any client. **What do you dislike about Docusign CLM?** Do not recommend DocuSign to any small business. its highly priced and customer support is not good. **What problems is Docusign CLM solving and how is that benefiting you?** The platform is straightforward to use, even for team members who aren’t particularly tech-savvy. Its a practical tool for managing contracts, especially with its feature that allows others to prepare the document while I only need to handle the signing. ### 9. In a blink of an eye **Rating:** 5.0/5.0 stars **Reviewed by:** Mireya A. | Medical Interpreter, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Its very easy to use. My 80-year-old father is not tech/savvy, but I know he would like this. **What do you dislike about Docusign CLM?** Nothing, its very accessible and self explanatory. **What problems is Docusign CLM solving and how is that benefiting you?** I can sign any work document with ease. ### 10. A quick easy to use CLM **Rating:** 4.0/5.0 stars **Reviewed by:** Robert M. | Head of Global IT Digital Enablement, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Easy to use; good UX and easy to onboard customers **What do you dislike about Docusign CLM?** Price point is a little high but there are a lot of premium features **What problems is Docusign CLM solving and how is that benefiting you?** Provides contrtact management solutions from end to end ### 11. Good tool for signing documents **Rating:** 4.0/5.0 stars **Reviewed by:** Duvan Dario D. | Data Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Ease of use when signing digitally **What do you dislike about Docusign CLM?** I cannot see all the documents I have signed as a user. **What problems is Docusign CLM solving and how is that benefiting you?** documents disappeared after a while since the user's role ### 12. Love this app! **Rating:** 4.5/5.0 stars **Reviewed by:** Harlin M. | Lead Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** The ability to manage documents on the go has been a game changer for my business **What do you dislike about Docusign CLM?** Nothing currently, I like the application **What problems is Docusign CLM solving and how is that benefiting you?** Document management, signing, contract management on the go ### 13. A necessity as a business tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Sending/signing contracts internationally. Less paper wastage and great for internal documents. Great for the onboarding process and internal hiring. **What do you dislike about Docusign CLM?** If there could be an improvement, I would say that it would be useful for us to edit the document within DocuSign instead of having to void/delete and re upload with adding the signatures again. **What problems is Docusign CLM solving and how is that benefiting you?** Less use of paper Completing business deals quicker Reduces bottlenecks and allows reminders. ### 14. docusign clm **Rating:** 4.0/5.0 stars **Reviewed by:** Rohini P. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** My team and I when using Docusign CLM, believed that it helped reduce the amount of work we were manually doing and improved the efficiency. **What do you dislike about Docusign CLM?** It was mostly associated with the cost as the company was a little smaller. **What problems is Docusign CLM solving and how is that benefiting you?** I used it in the past with a previous company I worked with. It did help with the efficiency and reduced work manually being done by staff. ### 15. Gets easier to use with time **Rating:** 3.5/5.0 stars **Reviewed by:** Jacqueline M. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Easy to send docs of all sizes to everyone. **What do you dislike about Docusign CLM?** There’s a bit of a learning curve. Users who weren’t used to using the platform (used different vendor’s in the past) had the hardest time finding what was needed. The platform wasn’t as intuitive as most users felt. **What problems is Docusign CLM solving and how is that benefiting you?** Helps save time by streamlining certain process. The program also helps us find compliance errors. ### 16. great option to sign documents **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel O. | Independent agent, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** it is amazing, save time and paper, sign everywhere you are **What do you dislike about Docusign CLM?** honestly, I like everything about it, great job **What problems is Docusign CLM solving and how is that benefiting you?** save time and paper ### 17. Simple, safe and Quick, all in one **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** The fact that it is simple to use and completely trustworthy for clients to sign contracts or anything we send them. For us is also very simple to use in the day to day and we haven't had any issues **What do you dislike about Docusign CLM?** I haven't found any bad sides of it for now, honestly it has been such a help **What problems is Docusign CLM solving and how is that benefiting you?** We have multiple clients and handling documentation with them was getting out of hand. Specially contracts, with this product the way we handle those getting delivered and signed and stored even has been going much better and streamlined the process. ### 18. Grow business by using CLM **Rating:** 4.5/5.0 stars **Reviewed by:** Sanket B. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Docusign CLM?** It helps to standardize processes and organize contracts from by integrating 3rd party systems. Collaborative tool. IT can automate task and manage complex workflows. **What do you dislike about Docusign CLM?** Still some 3rd party tools are not able to integrate with CLM **What problems is Docusign CLM solving and how is that benefiting you?** Straightforward for document generation and managing the contracts in one place. Automation of contract routing is one if the favorite feature. ### 19. convenient for signing contracts **Rating:** 4.5/5.0 stars **Reviewed by:** LUDIVINE F. | advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** Ease of use: it is simple to use and set up. Documents are securely signed. We know when the person opens the document. **What do you dislike about Docusign CLM?** It works better with chrome than safari, there is a limit in the number of signatures but these are details **What problems is Docusign CLM solving and how is that benefiting you?** It saves me time and allows me to be more productive. Signatures are now secure. ### 20. Signature module is amazing, core CLM UI is not great **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Docusign CLM?** Task list is quite clear and easily understood. **What do you dislike about Docusign CLM?** Metedata fields that appears after workflow submission are more than originally filled and are mostly blank. Data can be overwritten. UI is not as intuitive as others. Parent<>Child hierarchy is not at par with other tools. **What problems is Docusign CLM solving and how is that benefiting you?** It is acting as a repository for all agreements as well as the tool to initiate a new agreement or NDA. ### 21. It allows many functionalities, but it is difficult to learn them in order to master it. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** Once you control it and know how to use it, the interface is quite fast and intuitive, because you already know where to locate everything. **What do you dislike about Docusign CLM?** The main integration, if you have never used the tool and you are a "novice," can be challenging, as it takes time to learn it. **What problems is Docusign CLM solving and how is that benefiting you?** The initial implementation can be complicated if you don't control the program and have never been a user. On the other hand, if you have used it previously (in other companies), it is easier. ### 22. Made my job 200% easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew F. | Administration Assistant, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Docusign CLM?** Omg this is wonderful. Docusign literally saves me 3-4 hours/day to focus on other important work! A++ **What do you dislike about Docusign CLM?** There are 0 disadvantages! This product is worth 10 times more then it costs! **What problems is Docusign CLM solving and how is that benefiting you?** It saves me hours of time everyday by sending out the emails and notifying me when documents are ready! ### 23. Gets the job done for agreements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** For agreement work - NDAs, partnerships - the tool and email integration works well **What do you dislike about Docusign CLM?** It sometimes takes time when I need to use less used fields so adding things like address, locations, titles, etc **What problems is Docusign CLM solving and how is that benefiting you?** getting signatures done and documents stored - removing all the more manual steps of doing so manually ### 24. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Todd H. | Managing member, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** I find that it is very easy to use and my staff and their clients use this to complete documents for our business needs. **What do you dislike about Docusign CLM?** I have not been able to identify anything that I dislike. **What problems is Docusign CLM solving and how is that benefiting you?** We are able to create and use the document in very fast turnaround time. ### 25. Easy way to have important documents signed efficiently. **Rating:** 5.0/5.0 stars **Reviewed by:** Milca C. | Personal Lines Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** We receive notification that the documents, were seen, opened and signed. We get to have records and its helpful to keep all things organized. **What do you dislike about Docusign CLM?** no complains so far, I have not had any issues. **What problems is Docusign CLM solving and how is that benefiting you?** Having customers not signing required documents, and actually having documentation that documents were sent. ### 26. Streamline our workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Sushant K. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Docusign CLM?** Mobile view and accessibility that do easy for us and easy integration with our existing system. **What do you dislike about Docusign CLM?** The pricing structure is bit dicy and some time technical glitches. **What problems is Docusign CLM solving and how is that benefiting you?** Reducing the contract generation time and help us to do partnership with more business clients in short time. ### 27. Awesome to use docusign **Rating:** 5.0/5.0 stars **Reviewed by:** RajKumar A. | Customer Success Director (Amazon, Walmart Advertising) - Retail Media Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** It is easy to use and export/import the documents from docusign **What do you dislike about Docusign CLM?** Easily editable documents can be a great additonal feature **What problems is Docusign CLM solving and how is that benefiting you?** It is easy to create documents and ensure the clients have easy access to sign it soon. It reduces the wait time for the countersign ### 28. Easiest way to sign documents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** I like that the platform is user-friendly and everyone can use it without previous experience. **What do you dislike about Docusign CLM?** At the moment, I'm happy with all the features the platform offers. **What problems is Docusign CLM solving and how is that benefiting you?** Is helping me create documents and have an easy way that everyone can use to sign them ### 29. Used to be way easier to use **Rating:** 3.5/5.0 stars **Reviewed by:** Caitlyn D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** The fact that it does what I need to do without owning a scanner or printer **What do you dislike about Docusign CLM?** It used to be way better and costs money now? **What problems is Docusign CLM solving and how is that benefiting you?** I don’t own a printer or scanner and can still access a way to sign or edit ### 30. Pretty Good but Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Brett S. | Director of BD, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Docusign CLM?** Everything is great and I've had 0 issues with it **What do you dislike about Docusign CLM?** The product is expensive. I find it more valuable to use a cheaper option right now **What problems is Docusign CLM solving and how is that benefiting you?** Sending contracts through email. Keeping them organized. Seeing when people view and sign contracts immediately ### 31. Docusign **Rating:** 5.0/5.0 stars **Reviewed by:** Salvino G. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** easy to use and its available on the website or mobile application. **What do you dislike about Docusign CLM?** if your using it on the website, sometimes its hard to make an edit **What problems is Docusign CLM solving and how is that benefiting you?** Signing documents online and easier to send it out. Makes it faster ### 32. Docusign speeding up business **Rating:** 4.0/5.0 stars **Reviewed by:** Drew B. | Building operator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** ease of operation and speed in which forms can be signed and returned **What do you dislike about Docusign CLM?** accessibility of the app makes it so that documents are sometimes difficult to read and sign **What problems is Docusign CLM solving and how is that benefiting you?** time wasted getting physical signatures and copies to clients ### 33. Docusign review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** What I like best about DocuSign CLM is how it automates and streamlines the entire contract process, saving time and improving compliance. **What do you dislike about Docusign CLM?** What I dislike about DocuSign CLM is that its setup and customization can be complex and time-consuming, especially for teams without technical support. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign CLM solves problems like manual contract handling, lack of visibility, and approval delays. It benefits me by speeding up workflows, reducing errors, and improving compliance and collaboration across teams. ### 34. One of the best Document signature apps in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Sheldon P. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Easy, fast and very very reliable to use... Accurate descriptions and email solution inbuilt **What do you dislike about Docusign CLM?** Nothing configured out of the box meaning we had to deal with everything from scratch... **What problems is Docusign CLM solving and how is that benefiting you?** Getting all my signed contracts in one location ### 35. Seamless tool for doc management! **Rating:** 5.0/5.0 stars **Reviewed by:** Christine P. | Sales Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** I really like how user friend this tool is in terms of getting approvals and signatures. **What do you dislike about Docusign CLM?** There are a few issues I encounter such as implementing some features. **What problems is Docusign CLM solving and how is that benefiting you?** Looking to create a contract ### 36. Simply the Best **Rating:** 4.5/5.0 stars **Reviewed by:** Chad D. | Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Ease of use and best in class with regards to other software **What do you dislike about Docusign CLM?** Docusign can be on the pricier side compared to other apps **What problems is Docusign CLM solving and how is that benefiting you?** Helps to manage contract lifecycles, simple as. ### 37. Eliminate the need for printing and scanning **Rating:** 5.0/5.0 stars **Reviewed by:** Sriram S. | Financial Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** Signed and returned within minutes and seamless integration **What do you dislike about Docusign CLM?** If you have high volumes of documents it might get expensive **What problems is Docusign CLM solving and how is that benefiting you?** Ease of usage and sent electronically in a safe manner ### 38. Great software, helpful integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Kelli C. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** This software helps us streamline our processes, and integrate with other things we have in use. **What do you dislike about Docusign CLM?** Nothing in particular that stands out with our use. **What problems is Docusign CLM solving and how is that benefiting you?** Streamlining our processes. ### 39. Very efficient and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** Using Docusign for different scenarios has made the process very efficient. It does not require a lot of learning curve and even clients who are not very tech savvy can easily figure it out with the Docusign's ease of use. **What do you dislike about Docusign CLM?** For the parts I use Docusign, I do not have any complaints. **What problems is Docusign CLM solving and how is that benefiting you?** Easily getting documents signed without a lot of paperwork printed out ### 40. Quick and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** It is efficient and easy to use. Very helpful when needing to sign documents for vendors/ partners or create documents for our customers to sign. I use this platform pretty frequently and I appreciate the effortless accessibility. **What do you dislike about Docusign CLM?** Cannot think of one at this time because I have not have any issues using this platform. **What problems is Docusign CLM solving and how is that benefiting you?** Signing contracts both internally and with outside partners. ### 41. Excellent product **Rating:** 5.0/5.0 stars **Reviewed by:** Toni K. | assistant project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** It’s quick to complete using and sending documents **What do you dislike about Docusign CLM?** The limit on envelopes to send before having to pay for more **What problems is Docusign CLM solving and how is that benefiting you?** Virtual e signing ### 42. Business Necessity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Necessary for all businesses to send out sales agreements etc. **What do you dislike about Docusign CLM?** Nothing of note to mention. Has been a highly utilized tool. **What problems is Docusign CLM solving and how is that benefiting you?** Remote signatures ### 43. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jason R. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Docusign CLM?** It is very user friendly and easy to use. **What do you dislike about Docusign CLM?** Nothing yet as the experience has been very positive. **What problems is Docusign CLM solving and how is that benefiting you?** Contract management ### 44. Exceptional Company & Product Suite **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Continued innovation to improve their products. **What do you dislike about Docusign CLM?** Pricing is expensive, but the quality of product is excellent. **What problems is Docusign CLM solving and how is that benefiting you?** Contract exevution between multiple parties. ### 45. Solid product and leader in CLM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** The out of the box features are great. In addition, the plug-ins to Word was nice for other approvers to review documents locally. **What do you dislike about Docusign CLM?** There really wasn't much not to like. They are flexible with their APIs. **What problems is Docusign CLM solving and how is that benefiting you?** We've been long time partners and migrated to their latest platform to work with our large Salesforce org and now with Zilliant. ### 46. Docusign makes contract signing and reviewing seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Love the seamless e-signature process, multiple party review, easy to navigate for auditing. **What do you dislike about Docusign CLM?** Nothing! Docusign cuts down on carbon, as well as time! Easy to integrate with SFDC! We use this all day long doing oppotunity auditing! **What problems is Docusign CLM solving and how is that benefiting you?** Docusign is enabling our company to ensure that documents are not manually edited and keep our integrity in the process. ### 47. Great source **Rating:** 4.5/5.0 stars **Reviewed by:** Alexandra T. | Spanish Interpreter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** I like the features and sources incorporated **What do you dislike about Docusign CLM?** There is nothing I dislike about Docusign CLM **What problems is Docusign CLM solving and how is that benefiting you?** Lack of signature fonts ### 48. Secure and wonderful platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** The ease of use for our users, decrease days to sign for our contracting process, and streamlined the process for our company. **What do you dislike about Docusign CLM?** Not able to see the usage and utilization metrics. **What problems is Docusign CLM solving and how is that benefiting you?** It is used to initiate all new agreement or NDA as well as a centralized storage place for all agreements. ### 49. The most reliable electronic document signing app **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** The great majority of UK companies accept Docusign documents, and there are many they do not **What do you dislike about Docusign CLM?** Clients occasionally think they have signed, when they haven't **What problems is Docusign CLM solving and how is that benefiting you?** No need for the snail nail post - we rarely have to send a letter now. ### 50. Simplifying Signatures **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle L. | install support co-ordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Docusign CLM?** Intuitive interface and quick setup. Broad compatibility with third-party integrations. **What do you dislike about Docusign CLM?** Customization for branding could be more flexible. Occasional learning curve for less tech-savvy users. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign eliminates the need for printing, mailing, and scanning, reducing time spent on administrative tasks. ## Docusign CLM Discussions - [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) - 4 comments, 1 upvote - [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) - 4 comments, 1 upvote - [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) - 1 comment, 1 upvote - [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) - 1 comment, 2 upvotes - [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) - 2 comments - [View Docusign CLM pricing details and edition comparison](https://www.g2.com/products/docusign-clm/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+03%3A25%3A31+-0500&secure%5Bsession_id%5D=a588e591-f35a-4aea-8f14-bee551515517&secure%5Btoken%5D=feea19db14447096126f014f7eddf36c519fe3fb9c719e329d33295d57ae5874&format=llm_user) ## Docusign CLM Integrations - [Access PeopleHR](https://www.g2.com/products/access-peoplehr/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Keka](https://www.g2.com/products/keka/reviews) - [Procore](https://www.g2.com/products/procore/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) ## Docusign CLM Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Contract Management Platform Features** - Contract Creation - Customizable Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards - Government Contracts - Specialty Contracts - Alerts/Notifications - Third-Party Integrations **Data Sources** - Software - Spreadsheets - Documents **Generation** - Templates - Automation - Branding - Email Templates - Alerts/Notifications - Document Templates - Customizable Templates **Platform Basics ** - Data Extraction - Contract Comparisons **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Additional Functionality** - Content Library - Access Controls/Permissions - AI Copilot - Information Governance - Drag & Drop - Collaboration Tools - Reporting/Analytics - Data Capture and Transfer - Indexing - Filtering - Electronic Signature - Version Control - Mobile Access - Document Storage - Generative AI - Approval Process Control - Single Sign On - Image Editing - Customizable Branding - Search/Filter - Tagging - Audit Trail - Document Review - Activity Tracking - Activity Dashboard - Archiving & Retention - Secure Data Storage - Configurable Workflow - SSL Security - Alerts/Notifications - Data Synchronization - Secure Login - Content Delivery - Two-Factor Authentication - Customizable Templates - Mobile Capture - Offline Access - Templates - File Sharing **Artificial Intelligence Capabilities** - Text Analytics - NLP - OCR **Collaboration** - Contract Collaboration - Approval Process **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Delivery** - Workflow - Schedule - Batch - Compliance Management - Workflow Management **Contract Data** - Data Import - Data Export - Custom Reporting - Clause Identification and Mapping **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Agentic AI - Contract Management** - Autonomous Task Execution **Additional Functionality** - Reporting/Analytics - Electronic Signature - Full Text Search - Data Import/Export - CRM - Audit Management - Digital Signature - Contract Drafting - Activity Tracking - Customizable Reports - Sell Side (Customers) - Task Management - Renewal Management - Annotations - Workflow Management - Data Extraction - Audit Trail - Contract Negotiation - Drag & Drop - Document Storage - Customizable Fields - AI Redlining - Version Control - Completion Tracking - Contact Management - Access Controls/Permissions - AI Copilot - Document Review - Customizable Branding - Configurable Workflow - Document Management - Compliance Tracking - Buy Side (Suppliers) - Payment Processing **Contract Data** - Reporting & Dashboards - Advanced Contract Analytics **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Image-to-Text - Generative AI - Document Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Document Generation** - Autonomous Task Execution **Additional Functionality** - Customizable Forms - Multiple Format Support - Activity Dashboard - Activity Tracking - Drag & Drop - Digital Signature - Collaboration Tools - API - Search/Filter - Third-Party Integrations - Text Editing - Audit Trail - Approval Process Control - Content Management - Multiple Output Formats - Offline Access - Data Import/Export - Access Controls/Permissions - Forms Management - Data Synchronization - Content Library - Customizable Fields - Multi-Language - Data Storage Management - Contract Drafting - Archiving & Retention - Full Text Search - Interaction Tracking - Contract/License Management - Document Review - Batch Processing - Conditional Logic - Document Management - Document Storage - Template Management - Electronic Signature - Reporting & Statistics - Version Control - AI Copilot - Workflow Automation **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Case Management - Template Management - Document Management - Metadata Management - Content Management - Workflow Management - Compliance Management - Digital Asset Management - Task Management - File Management - Forms Management - SEO Management - Audit Management - Website Management - User Management **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Docusign CLM Alternatives - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - 4.3/5.0 (597 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,448 reviews) - [LinkSquares](https://www.g2.com/products/linksquares/reviews) - 4.7/5.0 (436 reviews)