--- title: Docusign CLM Reviews meta\_title: 'Docusign CLM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 507 reviews by the users' company size, role or industry to find out how Docusign CLM works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 507 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Docusign CLM Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of DocuSign CLM, making it accessible even for non-tech-savvy individuals. [(129 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499537&qs=pros-and-cons#reviews) Users love the **easy digital signature conversion** and quick document turnaround, streamlining their workflow effectively. [(66 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977845&qs=pros-and-cons#reviews) Users appreciate the **seamless and user-friendly e-signature process** of DocuSign CLM, which enhances contract management efficiency. [(60 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500011&qs=pros-and-cons#reviews) Users value the **end-to-end automated workflow** in DocuSign CLM for its speed and organization in document management. [(60 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499562&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Docusign CLM, finding it hassle-free and quick to learn. [(55 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499309&qs=pros-and-cons#reviews) Users find Docusign CLM **expensive** , noting high costs and additional charges for bulk sending limitations. [(28 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500165&qs=pros-and-cons#reviews) Users struggle with a **steep learning curve** , requiring substantial support to effectively navigate DocuSign CLM's complexities. [(24 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499163&qs=pros-and-cons#reviews) Users face **signature issues** with DocuSign CLM, leading to confusion and difficulties in document accessibility and signing. [(17 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499146&qs=pros-and-cons#reviews) Users find the **setup process complex** , requiring significant time and support for effective onboarding. [(16 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977746&qs=pros-and-cons#reviews) Users find the initial **learning curve challenging** , but the app becomes intuitive once familiar with its features. [(16 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499671&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Docusign CLM ##### 1. Ease of Use Users praise the **ease of use** of DocuSign CLM, making it accessible even for non-tech-savvy individuals. [ See 129 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499537&qs=pros-and-cons#reviews) See Related User Reviews ![Ravn Sebastian E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravn Sebastian E.") RE Ravn Sebastian E. Small-Business (50 or fewer emp.) 5.0/5 "Easy Contract Creation and E‑Contracts for a More Professional Business" What do you like about Docusign CLM? I really liked how easy it is to use and create contracts and send e-contracts that gives every business a more professional representation CC Chandana C. Mid-Market (51-1000 emp.) 5.0/5 "Docusign CLM Streamlines Contract Automation and Compliance Effortlessly" What do you like about Docusign CLM? Docusign CLM centralizes and automates the entire contract process, replacing manual storage and approvals. This helps avoid confusion and reduces com ##### 2. Digital Signing Users love the **easy digital signature conversion** and quick document turnaround, streamlining their workflow effectively. [ See 66 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977845&qs=pros-and-cons#reviews) See Related User Reviews ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you like about Docusign CLM? The only thing that I like is that it's connected to DocuSign. So I can send for signature from my DocuSign account and still have it reflected in Doc ![Rashmi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rashmi S.") RS Rashmi S. Enterprise (\> 1000 emp.) 5.0/5 "Great, user-friendly software" What do you like about Docusign CLM? Very easy to use. I use it for signing documents and letters ##### 3. Digital Signatures Users appreciate the **seamless and user-friendly e-signature process** of DocuSign CLM, which enhances contract management efficiency. [ See 60 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500011&qs=pros-and-cons#reviews) See Related User Reviews ![Ravn Sebastian E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravn Sebastian E.") RE Ravn Sebastian E. Small-Business (50 or fewer emp.) 5.0/5 "Easy Contract Creation and E‑Contracts for a More Professional Business" What do you like about Docusign CLM? I really liked how easy it is to use and create contracts and send e-contracts that gives every business a more professional representation ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you like about Docusign CLM? The only thing that I like is that it's connected to DocuSign. So I can send for signature from my DocuSign account and still have it reflected in Doc ##### 4. Document Management Users value the **end-to-end automated workflow** in DocuSign CLM for its speed and organization in document management. [ See 60 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499562&qs=pros-and-cons#reviews) See Related User Reviews ![Akhil J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhil J.") AJ Akhil J. Small-Business (50 or fewer emp.) 3.5/5 "Solid for Contract Management but Needs UI/UX Revamp" What do you like about Docusign CLM? I like how Docusign CLM helps manage multiple contracts, which can get hectic over time. It's particularly helpful because time is sensitive when exec ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you like about Docusign CLM? The only thing that I like is that it's connected to DocuSign. So I can send for signature from my DocuSign account and still have it reflected in Doc ##### 5. Simple Users appreciate the **ease of use** of Docusign CLM, finding it hassle-free and quick to learn. [ See 55 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499309&qs=pros-and-cons#reviews) See Related User Reviews ![mario e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "mario e.") ME mario e. Small-Business (50 or fewer emp.) 3.5/5 "Easy to Use and Low Effort, but the Contracting Tone Feels Too Dark" What do you like about Docusign CLM? easy and simple to execute and leverage and doesn't require too much work ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use and Familiar for Everyone" What do you like about Docusign CLM? It’s easy to use, and everyone is already very familiar with this product and how to use it. ### 5 Cons or Disadvantages of Docusign CLM ##### 1. Expensive Users find Docusign CLM **expensive** , noting high costs and additional charges for bulk sending limitations. [ See 28 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500165&qs=pros-and-cons#reviews) See Related User Reviews ![Akhil J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhil J.") AJ Akhil J. Small-Business (50 or fewer emp.) 3.5/5 "Solid for Contract Management but Needs UI/UX Revamp" What do you dislike about Docusign CLM? DocuSign's platform feels outdated in terms of UI and UX, which seem pretty basic and old school. It definitely needs improvement in these areas. Also ![Samantha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha J.") SJ Samantha J. Small-Business (50 or fewer emp.) 3.5/5 "Faster Contract Lifecycle, but Steep Learning Curve and Complex Implementation" What do you dislike about Docusign CLM? The cost is high, the learning curve is steep, and the implementation feels complex and time-consuming. ##### 2. Steep Learning Curve Users struggle with a **steep learning curve** , requiring substantial support to effectively navigate DocuSign CLM's complexities. [ See 24 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499163&qs=pros-and-cons#reviews) See Related User Reviews ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you dislike about Docusign CLM? I find DocuSign CLM very difficult to manage and not user-friendly. The UX is terrible and it's pretty difficult to navigate through the different wor ![Samantha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha J.") SJ Samantha J. Small-Business (50 or fewer emp.) 3.5/5 "Faster Contract Lifecycle, but Steep Learning Curve and Complex Implementation" What do you dislike about Docusign CLM? The cost is high, the learning curve is steep, and the implementation feels complex and time-consuming. ##### 3. Signature Issues Users face **signature issues** with DocuSign CLM, leading to confusion and difficulties in document accessibility and signing. [ See 17 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499146&qs=pros-and-cons#reviews) See Related User Reviews SD Sam D. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Remote Document Signing with Docusign CLM" What do you dislike about Docusign CLM? I find the need to follow up with a user if they do not sign a bit of a hassle. It would be really helpful if Docusign CLM could send reminders to use ![Tori E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tori E.") TE Tori E. Enterprise (\> 1000 emp.) 4.5/5 "Streamlined Document Management, User-Friendly Interface" What do you dislike about Docusign CLM? It could be easier having multiple people access and sign the same documents. Easier navigation throughout the pages, especially if there is a lot of ##### 4. Complex Setup Users find the **setup process complex** , requiring significant time and support for effective onboarding. [ See 16 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977746&qs=pros-and-cons#reviews) See Related User Reviews ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you dislike about Docusign CLM? I find DocuSign CLM very difficult to manage and not user-friendly. The UX is terrible and it's pretty difficult to navigate through the different wor ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Powerful Tool with a Steep Learning Curve" What do you dislike about Docusign CLM? I find the learning curve a bit challenging. It's not a plug-and-play tool, and setting up the initial workflows and mapping attributes can be highly ##### 5. Learning Curve Users find the initial **learning curve challenging** , but the app becomes intuitive once familiar with its features. [ See 16 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499671&qs=pros-and-cons#reviews) See Related User Reviews ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you dislike about Docusign CLM? I find DocuSign CLM very difficult to manage and not user-friendly. The UX is terrible and it's pretty difficult to navigate through the different wor ![Samantha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha J.") SJ Samantha J. Small-Business (50 or fewer emp.) 3.5/5 "Faster Contract Lifecycle, but Steep Learning Curve and Complex Implementation" What do you dislike about Docusign CLM? The cost is high, the learning curve is steep, and the implementation feels complex and time-consuming. ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 8/3/2026 "Efficient HR Document Tracking Made Easy" 5/5 What do you like best about Docusign CLM? As an HR professional, I find it very efficient to use, and it makes it easy to track progress on documents. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? Documents seem to expire pretty quickly, so I end up having to resend them to stakeholders. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? It’s very easy to track progress, and when needed, it’s simple to identify who hasn’t signed or viewed a document. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anthony R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony R.") AR Anthony R. Courier Small-Business (50 or fewer emp.) 1/13/2026 "Effortless Document Management with an Exceptionally User-Friendly Interface" 4.5/5 What do you like best about Docusign CLM? What stands out to me is its ease of use, particularly when handling important documents like leasing agreements. The straightforward interface makes managing these documents much simpler. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? Sometimes, when things are made very easy, it's possible to overlook important details or fine print that you should be aware of. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? I’m sharing my perspective as someone who receives documents through Docusign CLM. Typically, a document is sent to me, and it’s immediately ready for me to read, sign, and return. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite DP DONNA P. BUSINESS DIRECTOR Small-Business (50 or fewer emp.) 1/15/2026 "Effortless Document Management with Minor Hiccups" 4/5 What do you like best about Docusign CLM? I find Docusign CLM simple to use for sending documents. It's easy for me to create documents, and it's straightforward for the client to open, review, sign, and send them back. I can easily upload a PDF, fill in the client's information, and send them a link via email to log in and sign. It was also fairly smooth to set up for our practice. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? It has been tricky at some points in getting docs filled in correctly and to align. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? I use Docusign CLM to easily create and send documents to clients, who can then open, review, sign, and send them back hassle-free. It simplifies sending contracts, making the whole process smooth and efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Sales Process Specialist- Business Development Small-Business (50 or fewer emp.) 2/5/2026 "Difficult to Manage, Lacks Usability" 0.5/5 What do you like best about Docusign CLM? The only thing that I like is that it's connected to DocuSign. So I can send for signature from my DocuSign account and still have it reflected in DocuSign CLM. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? I find DocuSign CLM very difficult to manage and not user-friendly. The UX is terrible and it's pretty difficult to navigate through the different workflows. I have been having issues closing a deal for the last week, and the initial setup was not easy. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? Docusign CLM was supposed to ensure legal, sales, and clients work on the same document versions, but it hasn't helped the process and is difficult to manage and not user-friendly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Siddharth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siddharth B.") SB Siddharth B. Consultant 2 | Lead Assistant Manager Enterprise (\> 1000 emp.) 1/13/2026 "Effortless Tracking and Ownership, Exceptionally Easy to Use" 4/5 What do you like best about Docusign CLM? It's easy to use and tracks changes and ownership of the action items well. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? The UX is not very intuitive - a certain amount of learning curve is involved before one could call themselves an 'efficient' user of the offering. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? It helps me do my job well - part of my job is to track and maintain the NDAs and MSAs that my company gets into with its clients - all of those are routed via DocuSign. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Spencer B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spencer B.") SB Spencer B. Information Technology Support Specialist Mid-Market (51-1000 emp.) 1/14/2026 "Effortless Document Management with Docusign CLM" 4.5/5 What do you like best about Docusign CLM? I really like the ability to sign from anywhere in the world with Docusign CLM. It acts as a one-stop function for meeting our clients' needs and wants. It's very critical for our day-to-day operations to send documents to clients with a password or in a specific order with multiple signatures required. Also, the initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? The only function is does for us is just to send clients envelopes and it can get pricy depending volume you buy! Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? I use Docusign CLM to send documents for signatures, giving permissions to clients without them traveling. It allows signing from anywhere, critical for ordering multiple signatures and sharing documents securely with passwords. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ayush P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayush P.") AP Ayush P. Manager Project Management Enterprise (\> 1000 emp.) 1/20/2026 "Streamlined Contract Management with Robust Features" 3.5/5 What do you like best about Docusign CLM? I like the intuitive interface of Docusign CLM, which makes everyone comfortable using the platform. It's easy to get business users, vendors, and clients to use it efficiently. The interface and features are really good compared to other platforms in the market. It's efficient and reliable, which I appreciate. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? Sometimes the performance is not up to the mark, and we also noticed that some of the features that were promised were not available. The initial setup was a bit difficult, it wasn't easy. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? I use Docusign CLM to streamline contract management. It helps automate tracking and managing contracts and ease sign-off for compliance and documentation. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Edwin V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edwin V.") EV Edwin V. Desarrollador de Software Computer Software Small-Business (50 or fewer emp.) 1/13/2026 "Makes Sending Digitally Signed Documents Easy" 4/5 What do you like best about Docusign CLM? I like how it converts my digital signature for all the documents I need to send. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? Sometimes I get a bit lost in all the steps when the process involves multiple people and requires several signatures on the documents. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? I use it to send and get my documents signed when I need to share them with a colleague in the company or with someone in another country. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Satyam J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Satyam J.") SJ Satyam J. Software Engineer Enterprise (\> 1000 emp.) 12/16/2025 "Powerful Automation, but Slow at Times" 4.5/5 What do you like best about Docusign CLM? I mostly like Docusign CLM for its powerful automation, intuitive interface, and centralized contract management. The integration with tools and the ability to save significant time also stand out to me. It effectively automates the contract lifecycle from drafting and negotiating to storage, with customizable rules and templates, and it solves the problems of slow, error-prone, and non-compliant contract processes by automating workflows using efficient digital processes. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? There are slow load times, especially when dealing with large documents or datasets, and also searching contract functionality is also a pain that could be improved. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? I use Docusign CLM to automate the contract lifecycle, solving problems of slow, error-prone, and non-compliant contract processes with efficient digital workflows. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Dayana A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dayana A.") DA Dayana A. Advocate CEO Small-Business (50 or fewer emp.) 1/13/2026 "Effortless Document Management with Docusign CLM" 5/5 What do you like best about Docusign CLM? I love Docusign CLM because it's extremely easy to set up and makes contract signing with my clients convenient. The ability to upload documents with ease is something I really appreciate. It provides me with security and privacy, making both my client and me feel comfortable. I also love that it tracks everything and allows for instant signatures. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? Nothing Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? I use Docusign CLM for contract signing with my clients. It solves convenience, tracking, and instant signature issues. The ease of document uploads, security, and privacy make the process very easy and safe, which makes the client and me feel comfortable. Review collected by and hosted on G2.com. 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