--- title: Docusign CLM Reviews meta\_title: 'Docusign CLM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 507 reviews by the users' company size, role or industry to find out how Docusign CLM works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 507 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Docusign CLM Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of DocuSign CLM, making it accessible even for non-tech-savvy individuals. [(129 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499537&qs=pros-and-cons#reviews) Users love the **easy digital signature conversion** and quick document turnaround, streamlining their workflow effectively. [(66 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977845&qs=pros-and-cons#reviews) Users appreciate the **seamless and user-friendly e-signature process** of DocuSign CLM, which enhances contract management efficiency. [(60 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500011&qs=pros-and-cons#reviews) Users value the **end-to-end automated workflow** in DocuSign CLM for its speed and organization in document management. [(60 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499562&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Docusign CLM, finding it hassle-free and quick to learn. [(55 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499309&qs=pros-and-cons#reviews) Users find Docusign CLM **expensive** , noting high costs and additional charges for bulk sending limitations. [(28 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500165&qs=pros-and-cons#reviews) Users struggle with a **steep learning curve** , requiring substantial support to effectively navigate DocuSign CLM's complexities. [(24 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499163&qs=pros-and-cons#reviews) Users face **signature issues** with DocuSign CLM, leading to confusion and difficulties in document accessibility and signing. [(17 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499146&qs=pros-and-cons#reviews) Users find the **setup process complex** , requiring significant time and support for effective onboarding. [(16 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977746&qs=pros-and-cons#reviews) Users find the initial **learning curve challenging** , but the app becomes intuitive once familiar with its features. [(16 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499671&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Docusign CLM ##### 1. Ease of Use Users praise the **ease of use** of DocuSign CLM, making it accessible even for non-tech-savvy individuals. [ See 129 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499537&qs=pros-and-cons#reviews) See Related User Reviews ![Ravn Sebastian E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravn Sebastian E.") RE Ravn Sebastian E. Small-Business (50 or fewer emp.) 5.0/5 "Easy Contract Creation and E‑Contracts for a More Professional Business" What do you like about Docusign CLM? I really liked how easy it is to use and create contracts and send e-contracts that gives every business a more professional representation CC Chandana C. Mid-Market (51-1000 emp.) 5.0/5 "Docusign CLM Streamlines Contract Automation and Compliance Effortlessly" What do you like about Docusign CLM? Docusign CLM centralizes and automates the entire contract process, replacing manual storage and approvals. This helps avoid confusion and reduces com ##### 2. Digital Signing Users love the **easy digital signature conversion** and quick document turnaround, streamlining their workflow effectively. [ See 66 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977845&qs=pros-and-cons#reviews) See Related User Reviews ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you like about Docusign CLM? The only thing that I like is that it's connected to DocuSign. So I can send for signature from my DocuSign account and still have it reflected in Doc ![Rashmi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rashmi S.") RS Rashmi S. Enterprise (\> 1000 emp.) 5.0/5 "Great, user-friendly software" What do you like about Docusign CLM? Very easy to use. I use it for signing documents and letters ##### 3. Digital Signatures Users appreciate the **seamless and user-friendly e-signature process** of DocuSign CLM, which enhances contract management efficiency. [ See 60 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500011&qs=pros-and-cons#reviews) See Related User Reviews ![Ravn Sebastian E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravn Sebastian E.") RE Ravn Sebastian E. Small-Business (50 or fewer emp.) 5.0/5 "Easy Contract Creation and E‑Contracts for a More Professional Business" What do you like about Docusign CLM? I really liked how easy it is to use and create contracts and send e-contracts that gives every business a more professional representation ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you like about Docusign CLM? The only thing that I like is that it's connected to DocuSign. So I can send for signature from my DocuSign account and still have it reflected in Doc ##### 4. Document Management Users value the **end-to-end automated workflow** in DocuSign CLM for its speed and organization in document management. [ See 60 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499562&qs=pros-and-cons#reviews) See Related User Reviews ![Akhil J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhil J.") AJ Akhil J. Small-Business (50 or fewer emp.) 3.5/5 "Solid for Contract Management but Needs UI/UX Revamp" What do you like about Docusign CLM? I like how Docusign CLM helps manage multiple contracts, which can get hectic over time. It's particularly helpful because time is sensitive when exec ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you like about Docusign CLM? The only thing that I like is that it's connected to DocuSign. So I can send for signature from my DocuSign account and still have it reflected in Doc ##### 5. Simple Users appreciate the **ease of use** of Docusign CLM, finding it hassle-free and quick to learn. [ See 55 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499309&qs=pros-and-cons#reviews) See Related User Reviews ![mario e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "mario e.") ME mario e. Small-Business (50 or fewer emp.) 3.5/5 "Easy to Use and Low Effort, but the Contracting Tone Feels Too Dark" What do you like about Docusign CLM? easy and simple to execute and leverage and doesn't require too much work ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use and Familiar for Everyone" What do you like about Docusign CLM? It’s easy to use, and everyone is already very familiar with this product and how to use it. ### 5 Cons or Disadvantages of Docusign CLM ##### 1. Expensive Users find Docusign CLM **expensive** , noting high costs and additional charges for bulk sending limitations. [ See 28 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500165&qs=pros-and-cons#reviews) See Related User Reviews ![Akhil J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhil J.") AJ Akhil J. Small-Business (50 or fewer emp.) 3.5/5 "Solid for Contract Management but Needs UI/UX Revamp" What do you dislike about Docusign CLM? DocuSign's platform feels outdated in terms of UI and UX, which seem pretty basic and old school. It definitely needs improvement in these areas. Also ![Samantha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha J.") SJ Samantha J. Small-Business (50 or fewer emp.) 3.5/5 "Faster Contract Lifecycle, but Steep Learning Curve and Complex Implementation" What do you dislike about Docusign CLM? The cost is high, the learning curve is steep, and the implementation feels complex and time-consuming. ##### 2. Steep Learning Curve Users struggle with a **steep learning curve** , requiring substantial support to effectively navigate DocuSign CLM's complexities. [ See 24 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499163&qs=pros-and-cons#reviews) See Related User Reviews ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you dislike about Docusign CLM? I find DocuSign CLM very difficult to manage and not user-friendly. The UX is terrible and it's pretty difficult to navigate through the different wor ![Samantha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha J.") SJ Samantha J. Small-Business (50 or fewer emp.) 3.5/5 "Faster Contract Lifecycle, but Steep Learning Curve and Complex Implementation" What do you dislike about Docusign CLM? The cost is high, the learning curve is steep, and the implementation feels complex and time-consuming. ##### 3. Signature Issues Users face **signature issues** with DocuSign CLM, leading to confusion and difficulties in document accessibility and signing. [ See 17 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499146&qs=pros-and-cons#reviews) See Related User Reviews SD Sam D. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Remote Document Signing with Docusign CLM" What do you dislike about Docusign CLM? I find the need to follow up with a user if they do not sign a bit of a hassle. It would be really helpful if Docusign CLM could send reminders to use ![Tori E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tori E.") TE Tori E. Enterprise (\> 1000 emp.) 4.5/5 "Streamlined Document Management, User-Friendly Interface" What do you dislike about Docusign CLM? It could be easier having multiple people access and sign the same documents. Easier navigation throughout the pages, especially if there is a lot of ##### 4. Complex Setup Users find the **setup process complex** , requiring significant time and support for effective onboarding. [ See 16 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977746&qs=pros-and-cons#reviews) See Related User Reviews ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you dislike about Docusign CLM? I find DocuSign CLM very difficult to manage and not user-friendly. The UX is terrible and it's pretty difficult to navigate through the different wor ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Powerful Tool with a Steep Learning Curve" What do you dislike about Docusign CLM? I find the learning curve a bit challenging. It's not a plug-and-play tool, and setting up the initial workflows and mapping attributes can be highly ##### 5. Learning Curve Users find the initial **learning curve challenging** , but the app becomes intuitive once familiar with its features. [ See 16 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499671&qs=pros-and-cons#reviews) See Related User Reviews ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you dislike about Docusign CLM? I find DocuSign CLM very difficult to manage and not user-friendly. The UX is terrible and it's pretty difficult to navigate through the different wor ![Samantha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha J.") SJ Samantha J. Small-Business (50 or fewer emp.) 3.5/5 "Faster Contract Lifecycle, but Steep Learning Curve and Complex Implementation" What do you dislike about Docusign CLM? The cost is high, the learning curve is steep, and the implementation feels complex and time-consuming. ![Ayushi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayushi G.") AG Ayushi G. Human Resources Manager Mid-Market (51-1000 emp.) 7/30/2026 "One of the Best CLM Solutions: Easy UI and Seamless Integrations" 4.5/5 What do you like best about Docusign CLM? This is one of the best CLM solutions out there, not only because of its easy-to-use UI, but also because it integrates with so many other tools and software. That cuts down the hassle of hopping around between multiple tabs. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? Nothing major to dislike; it just still follows the same architecture, even though they may have updated it a little. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? It makes the move toward going paperless in organisations much easier. You can also keep track of everything for years without any hassle. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Akhil J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhil J.") AJ Akhil J. Product Specialist - Founder's Office Small-Business (50 or fewer emp.) 2/14/2026 "Solid for Contract Management but Needs UI/UX Revamp" 3.5/5 What do you like best about Docusign CLM? I like how Docusign CLM helps manage multiple contracts, which can get hectic over time. It's particularly helpful because time is sensitive when executing sales contracts. I also appreciate how it automates the documentation workflow, which helps a lot. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? DocuSign's platform feels outdated in terms of UI and UX, which seem pretty basic and old school. It definitely needs improvement in these areas. Also, the pricing can become too high, especially for higher contract values and greater numbers of envelopes. Beyond a certain point, there are more economical alternatives available. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? I find Docusign CLM improves the accuracy of authentication, ensuring the right person executes the contract securely. It also streamlines the documentation workflow, helping us manage multiple contracts and save time on sales contracts. Review collected by and hosted on G2.com. Show More 2/19/2026 Current UserValidated ReviewerSource: Organic ![Randilyn W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randilyn W.") RW Randilyn W. FDIC, Funeral Director/Embalmer Individual & Family Services Small-Business (50 or fewer emp.) 7/30/2026 "Secure and Hassle-Free Document Signing" 4.5/5 What do you like best about Docusign CLM? I like the security Docusign CLM provides. I also appreciate how easy it is for people to sign documents on their phone using a phone number or email account. The setup process was easy too. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? I find it challenging to assist older people who do not understand how to use their phone. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? Docusign CLM helps me get paperwork to families who can't make it to the funeral home. I like the security and ease for people to sign on their phone. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Priyanka M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyanka M.") PM Priyanka M. Project Manager Mid-Market (51-1000 emp.) 8/6/2026 "Hassle-Free Signing and Easy Signature Import" 5/5 What do you like best about Docusign CLM? that it helps us sign with ease without hassle also helps us import signature Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? At times it can be a difficult to search for something Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? it is helping me send digital signed invoices to clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Doris A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doris A.") DA Doris A. Senior Recruiter Enterprise (\> 1000 emp.) 4/23/2026 "Its A Winner In My Book" 4.5/5 What do you like best about Docusign CLM? It's like having a super-organized, never-sleeps, contract-loving assistant who enjoys chasing down approvals and version control. It turns the whole “Where’s the latest version?” chaos into a smooth, trackable timeline. No more digging through email threads like a digital archaeologist! Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? While the automation is super helpful, it sometimes feels a little too smart for its good, like it assumes you’re fluent in contract jargon and process mapping out of the gate. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? I am in Talent Acquisition and use it for hiring purposes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite DK David K. Director Small-Business (50 or fewer emp.) 1/26/2026 "Saves Time with Secure Effortless Document Handling" 4.5/5 What do you like best about Docusign CLM? I like that Docusign CLM saves my contacts and templates, which makes it easy to use and quick. It saves me time because I don't need to start from scratch every time I use it. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? My only complaint is that Docusign CLM logs you out after about ten minutes of not being used. So while I'm doing other things, I go back, and I'm logged out. Sometimes it takes a while to sign back in, needing the PIN and secure, but it's understandable because it needs to be secure. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? I use Docusign CLM for sending and receiving signed documents securely and quickly. It's easy to use, saving time by storing contacts and templates, so I don't have to start from scratch each time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Investment Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Management") AI Verified User in Investment Management Mid-Market (51-1000 emp.) 7/31/2026 "Optimization of the Contract Process" 5/5 What do you like best about Docusign CLM? I like that it simplifies and streamlines the entire contract lifecycle, improving efficiency and visibility. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? I don't like that some configurations and workflows can be complex at the beginning and require time to learn. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? DocuSign CLM simplifies contract management and automates approval workflows, which helps me save time and improve process control. Review collected by and hosted on G2.com. Show More 8/4/2026 Current UserValidated ReviewerSource: OrganicAI Translated BP Brad P. Compliance Officer Mid-Market (51-1000 emp.) 4/21/2026 "Great for Remote Digital Signatures, but Formatting Tools Need More Flexibility" 3.5/5 What do you like best about Docusign CLM? I like that this is a system that supports digital signatures on files and documents, works well for remote workers. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? The formatting options weren't as 'neat' as i would have liked. This could have had more options and more of a drag and drop function for where items were on the forms. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? When we were using it, this helped candidates in our recruitment team sign and complete their new starter forms, instead of them attending in person. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Brittney S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittney S.") BS Brittney S. Founder Small-Business (50 or fewer emp.) 8/3/2026 "Easy to Use and Widely Trusted by Clients" 4/5 What do you like best about Docusign CLM? Docusign is easy to use and it is widely recognized. Its trusted by my clients. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? It could be more intuitive and warn you when you are doing something incorrectly. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? It automates document signing. I can set up a template and send things out quickly. I work in high-volume recruitment; I send out at least 10 offer letters per week. DocuSign makes it easy Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 5/2/2026 "Easy Salesforce Contract Creation Through Integration" 4/5 What do you like best about Docusign CLM? It's easy to create contracts through the integration link with Salesforce opportunities. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? I wish it had a better visual workflow or activities view. I have to click on a button to see which opens a new site page to view where who is assigned to the workflow. I would also like to be able to create workflow if I upload a signed document provided by a client or prospect. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? Docusign CLM improves the workflow between me and our legal team. It's easier to handle the communication between the attorney and me than having to create a legal case in Salesforce and attach the workflow link. Review collected by and hosted on G2.com. 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