--- title: Docusign CLM Reviews meta\_title: 'Docusign CLM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 507 reviews by the users' company size, role or industry to find out how Docusign CLM works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 507 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Docusign CLM Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of DocuSign CLM, making it accessible even for non-tech-savvy individuals. [(129 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499537&qs=pros-and-cons#reviews) Users love the **easy digital signature conversion** and quick document turnaround, streamlining their workflow effectively. [(66 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977845&qs=pros-and-cons#reviews) Users appreciate the **seamless and user-friendly e-signature process** of DocuSign CLM, which enhances contract management efficiency. [(60 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500011&qs=pros-and-cons#reviews) Users value the **end-to-end automated workflow** in DocuSign CLM for its speed and organization in document management. [(60 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499562&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Docusign CLM, finding it hassle-free and quick to learn. [(55 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499309&qs=pros-and-cons#reviews) Users find Docusign CLM **expensive** , noting high costs and additional charges for bulk sending limitations. [(28 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500165&qs=pros-and-cons#reviews) Users struggle with a **steep learning curve** , requiring substantial support to effectively navigate DocuSign CLM's complexities. [(24 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499163&qs=pros-and-cons#reviews) Users face **signature issues** with DocuSign CLM, leading to confusion and difficulties in document accessibility and signing. [(17 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499146&qs=pros-and-cons#reviews) Users find the **setup process complex** , requiring significant time and support for effective onboarding. [(16 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977746&qs=pros-and-cons#reviews) Users find the initial **learning curve challenging** , but the app becomes intuitive once familiar with its features. [(16 mentions)](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499671&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Docusign CLM ##### 1. Ease of Use Users praise the **ease of use** of DocuSign CLM, making it accessible even for non-tech-savvy individuals. [ See 129 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499537&qs=pros-and-cons#reviews) See Related User Reviews ![Ravn Sebastian E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravn Sebastian E.") RE Ravn Sebastian E. Small-Business (50 or fewer emp.) 5.0/5 "Easy Contract Creation and E‑Contracts for a More Professional Business" What do you like about Docusign CLM? I really liked how easy it is to use and create contracts and send e-contracts that gives every business a more professional representation CC Chandana C. Mid-Market (51-1000 emp.) 5.0/5 "Docusign CLM Streamlines Contract Automation and Compliance Effortlessly" What do you like about Docusign CLM? Docusign CLM centralizes and automates the entire contract process, replacing manual storage and approvals. This helps avoid confusion and reduces com ##### 2. Digital Signing Users love the **easy digital signature conversion** and quick document turnaround, streamlining their workflow effectively. [ See 66 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977845&qs=pros-and-cons#reviews) See Related User Reviews ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you like about Docusign CLM? The only thing that I like is that it's connected to DocuSign. So I can send for signature from my DocuSign account and still have it reflected in Doc ![Rashmi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rashmi S.") RS Rashmi S. Enterprise (\> 1000 emp.) 5.0/5 "Great, user-friendly software" What do you like about Docusign CLM? Very easy to use. I use it for signing documents and letters ##### 3. Digital Signatures Users appreciate the **seamless and user-friendly e-signature process** of DocuSign CLM, which enhances contract management efficiency. [ See 60 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500011&qs=pros-and-cons#reviews) See Related User Reviews ![Ravn Sebastian E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravn Sebastian E.") RE Ravn Sebastian E. Small-Business (50 or fewer emp.) 5.0/5 "Easy Contract Creation and E‑Contracts for a More Professional Business" What do you like about Docusign CLM? I really liked how easy it is to use and create contracts and send e-contracts that gives every business a more professional representation ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you like about Docusign CLM? The only thing that I like is that it's connected to DocuSign. So I can send for signature from my DocuSign account and still have it reflected in Doc ##### 4. Document Management Users value the **end-to-end automated workflow** in DocuSign CLM for its speed and organization in document management. [ See 60 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499562&qs=pros-and-cons#reviews) See Related User Reviews ![Akhil J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhil J.") AJ Akhil J. Small-Business (50 or fewer emp.) 3.5/5 "Solid for Contract Management but Needs UI/UX Revamp" What do you like about Docusign CLM? I like how Docusign CLM helps manage multiple contracts, which can get hectic over time. It's particularly helpful because time is sensitive when exec ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you like about Docusign CLM? The only thing that I like is that it's connected to DocuSign. So I can send for signature from my DocuSign account and still have it reflected in Doc ##### 5. Simple Users appreciate the **ease of use** of Docusign CLM, finding it hassle-free and quick to learn. [ See 55 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499309&qs=pros-and-cons#reviews) See Related User Reviews ![mario e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "mario e.") ME mario e. Small-Business (50 or fewer emp.) 3.5/5 "Easy to Use and Low Effort, but the Contracting Tone Feels Too Dark" What do you like about Docusign CLM? easy and simple to execute and leverage and doesn't require too much work ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use and Familiar for Everyone" What do you like about Docusign CLM? It’s easy to use, and everyone is already very familiar with this product and how to use it. ### 5 Cons or Disadvantages of Docusign CLM ##### 1. Expensive Users find Docusign CLM **expensive** , noting high costs and additional charges for bulk sending limitations. [ See 28 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1500165&qs=pros-and-cons#reviews) See Related User Reviews ![Akhil J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhil J.") AJ Akhil J. Small-Business (50 or fewer emp.) 3.5/5 "Solid for Contract Management but Needs UI/UX Revamp" What do you dislike about Docusign CLM? DocuSign's platform feels outdated in terms of UI and UX, which seem pretty basic and old school. It definitely needs improvement in these areas. Also ![Samantha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha J.") SJ Samantha J. Small-Business (50 or fewer emp.) 3.5/5 "Faster Contract Lifecycle, but Steep Learning Curve and Complex Implementation" What do you dislike about Docusign CLM? The cost is high, the learning curve is steep, and the implementation feels complex and time-consuming. ##### 2. Steep Learning Curve Users struggle with a **steep learning curve** , requiring substantial support to effectively navigate DocuSign CLM's complexities. [ See 24 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499163&qs=pros-and-cons#reviews) See Related User Reviews ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you dislike about Docusign CLM? I find DocuSign CLM very difficult to manage and not user-friendly. The UX is terrible and it's pretty difficult to navigate through the different wor ![Samantha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha J.") SJ Samantha J. Small-Business (50 or fewer emp.) 3.5/5 "Faster Contract Lifecycle, but Steep Learning Curve and Complex Implementation" What do you dislike about Docusign CLM? The cost is high, the learning curve is steep, and the implementation feels complex and time-consuming. ##### 3. Signature Issues Users face **signature issues** with DocuSign CLM, leading to confusion and difficulties in document accessibility and signing. [ See 17 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499146&qs=pros-and-cons#reviews) See Related User Reviews SD Sam D. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Remote Document Signing with Docusign CLM" What do you dislike about Docusign CLM? I find the need to follow up with a user if they do not sign a bit of a hassle. It would be really helpful if Docusign CLM could send reminders to use ![Tori E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tori E.") TE Tori E. Enterprise (\> 1000 emp.) 4.5/5 "Streamlined Document Management, User-Friendly Interface" What do you dislike about Docusign CLM? It could be easier having multiple people access and sign the same documents. Easier navigation throughout the pages, especially if there is a lot of ##### 4. Complex Setup Users find the **setup process complex** , requiring significant time and support for effective onboarding. [ See 16 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1977746&qs=pros-and-cons#reviews) See Related User Reviews ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you dislike about Docusign CLM? I find DocuSign CLM very difficult to manage and not user-friendly. The UX is terrible and it's pretty difficult to navigate through the different wor ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Powerful Tool with a Steep Learning Curve" What do you dislike about Docusign CLM? I find the learning curve a bit challenging. It's not a plug-and-play tool, and setting up the initial workflows and mapping attributes can be highly ##### 5. Learning Curve Users find the initial **learning curve challenging** , but the app becomes intuitive once familiar with its features. [ See 16 mentions ](https://www.g2.com/products/docusign-clm/reviews?filters%5Bsentiment_snippet%5D=1499671&qs=pros-and-cons#reviews) See Related User Reviews ![Lissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lissa R.") LR Lissa R. Small-Business (50 or fewer emp.) 0.5/5 "Difficult to Manage, Lacks Usability" What do you dislike about Docusign CLM? I find DocuSign CLM very difficult to manage and not user-friendly. The UX is terrible and it's pretty difficult to navigate through the different wor ![Samantha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha J.") SJ Samantha J. Small-Business (50 or fewer emp.) 3.5/5 "Faster Contract Lifecycle, but Steep Learning Curve and Complex Implementation" What do you dislike about Docusign CLM? The cost is high, the learning curve is steep, and the implementation feels complex and time-consuming. ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 7/30/2025 "DocuSign CLM: Enhancing Digital Contract Management" 4/5 What do you like best about Docusign CLM? The best thing about DocuSign CLM is its ability to automate and streamline the entire contract lifecycle, from creation and negotiation to approval and storage, which significantly reduces manual work and speeds up processes. I also appreciate its centralized repository, which makes it easy to track, search, and manage contracts, as well as its advanced AI features that help identify risks and extract key contract terms for better compliance and decision-making Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? One drawback of DocuSign CLM is that customer support can sometimes be slow to respond or lacks the depth of expertise required for complex implementation issues, which frustrates users needing timely resolutions. Additionally, while the platform is generally intuitive once set up, some users find that updates or changes occur infrequently, leading to periods where the interface or certain processes feel less user-friendly or outdated until improvements are made. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? DocuSign CLM solves the problem of slow, manual, and error-prone contract processes by automating the entire contract lifecycle—from creation and negotiation to approval, signing, and storage. This brings clear benefits like faster turnaround times, improved visibility and control over contracts, fewer mistakes due to standardization and automation, and enhanced collaboration by having all stakeholders work within one centralized platform. The result is that contracts are processed more efficiently, freeing up time for strategic work and reducing business risk. Review collected by and hosted on G2.com. Show More 8/1/2025 Validated ReviewerIncentivizedSource: G2 invite ![DAVID M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DAVID M.") DM DAVID M. ALM Product Owner Enterprise (\> 1000 emp.) 1/20/2026 "Easy, Hassle-Free Contract Signatures" 4/5 What do you like best about Docusign CLM? It’s easy to use for contract signatures. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? So far, I haven’t had any bad experiences with this tool. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? A simple tool that’s easy to use and quick. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Patrick B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick B.") PB Patrick B. Support engineer and network engineer Mid-Market (51-1000 emp.) 12/16/2025 "easy to use for ducuments to sign" 3.5/5 What do you like best about Docusign CLM? easy to implement new documents and easy to use when you have templates and as an admin it's easy to give users rights in docusign Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? the price is to high and it's a lot of work for a bulk send Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? it's expensive Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Haley S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haley S.") HS Haley S. Scheduling Manager Enterprise (\> 1000 emp.) 10/16/2025 "Convenient for Quick Paperwork, but Occasionally Unreliable" 5/5 What do you like best about Docusign CLM? The ease of company paperwork being able to be done immediatly if need be Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? Sometimes the acting up of not working properly Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? The ease of needing things done immediatly for caregivers and clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 1/15/2026 "Easy Workflow, Creation with No Bottlenecks" 4/5 What do you like best about Docusign CLM? It’s easy to create a workflow where there are no bottlenecks. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? sometimes if someone put a note and they don't send it back you don't get notified and the process is stuck. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? Making everything digital has helped us keep large contracts paperless. Most importantly, it makes it easy for our clients and our team to sign from everywhere, which is the best part. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Mid-Market (51-1000 emp.) 1/16/2026 "Great Database Tracking, but Inconsistent Login Experience" 2.5/5 What do you like best about Docusign CLM? user friendly great database tracking remote use Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? log in is never consistant life cycle of documents Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? Getting documents sent to remote partners securely Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") UB Verified User in Biotechnology Small-Business (50 or fewer emp.) 5/2/2025 "Docusign CLM makes signing documents effortless" 5/5 What do you like best about Docusign CLM? Docusign CLM makes officially signing documents for work effortless. It guides you to where your signatures and other inputs are required, for approval, review, or authorship of a document. Envelopes allow for seamless sending of documents out to colleagues, and a signing order can be arranged. Overall, electronic signatures have significantly reduced the need for wet signatures and paperwork to circulate for time-sensitive documents. Our company frequently uses it to capture digital signatures. It was easy to implement. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? A company is limited to a certain number of envelopes in a given time period to use. Voiding documents necessitates using another envelope. Functionality of software is limited to creating digital signatures. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? Docusign CLM allows our company employees to quickly and efficiently route a document for signature for approval, review, or authorship. It saves the need to make wet signatures on documents which creates paper waste and is a slower, more cumbersome process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Karen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karen H.") KH Karen H. Physical Therapist/ Related Services Provider Mid-Market (51-1000 emp.) 1/6/2026 "DocuSign review" 4/5 What do you like best about Docusign CLM? Ease of use, the prompted areas to sign, ease of integration Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? Having to sign in each time if required, often not needed though Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? Completing team documentation efficiently Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jainil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jainil P.") JP Jainil P. Business Development Representative Mid-Market (51-1000 emp.) 4/29/2025 "Easy and does exactly what you think" 4/5 What do you like best about Docusign CLM? DocuSign has proven to be an effective tool for managing contracts, particularly thanks to its functionality that allows others to prepare documents for me—leaving me responsible only for the signing. This significantly streamlines the process, saving time and reducing complexity. The platform is user-friendly, even for team members who aren't especially tech-savvy. The ability to delegate document preparation and then quickly review and sign fits seamlessly into our workflow. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? Nothing at the moment however I think from the vendors I have heard it is expensive so pricing might be factor for organisations Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? transparency and ease of sign off for documents instead of physical sign offs. printing and re sending documents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Lisa P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa P.") LP Lisa P. Marketing Content Manager Small-Business (50 or fewer emp.) 10/15/2023 "Make the move from complex to straightforward" 5/5 What do you like best about Docusign CLM? We send so many documents to customers for signing. This is the easiest to implement, send, receive and track. Review collected by and hosted on G2.com. What do you dislike about Docusign CLM? When I make the document in word (for example) and i leave plenty of space for the personalized information that will be entered in docusign, it's not uncommon for the lines not to line up, and be a bit out of sync with the rest of the document. The spacing is a bit off. Review collected by and hosted on G2.com. What problems is Docusign CLM solving and how is that benefiting you? Gone are the days when people printed things, signed them and faxed them back in. This is the only way that contracts should be handled. Plus it also has legal standing, as the documents can't be changed or edited Review collected by and hosted on G2.com. 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