--- title: Docusign CLM Reviews meta\_title: 'Docusign CLM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 507 reviews by the users' company size, role or industry to find out how Docusign CLM works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 507 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

# Docusign CLM Reviews & Product Details

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While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. Docusign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees. Key Features: Central Repository, Advanced Search & Find, Version Control, Clause Library, Collaboration with internal and external parties, Redlining, Simple & Advanced Workflows, Tagging, Mobile Access, Multi Platform integrations (including tight integration with Salesforce).

* * *

Product Website
Docusign CLM
Seller
[Docusign](https://www.g2.com/sellers/docusign)
Discussions
[Docusign CLM Community](https://www.g2.com/products/docusign-clm/discuss)
Languages Supported

German, English, French, Japanese, Dutch, Portuguese, Spanish

Solution Type

All-in-One

Overview by
Leith Mahoney-Maver (Digital Marketing Strategist)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/docusign-clm/pricing)

## Docusign CLM Integrations
(8)

What do users say about integrations?

Verified by Docusign CLM

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

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Agentforce Sales (formerly Salesforce Sales Cloud)

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Keka

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Procore

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Salesforce Agentforce

](https://www.g2.com/products/salesforce-agentforce/reviews)[

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SAP Ariba

](https://www.g2.com/products/sap-ariba/reviews)

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 ![chanmyae a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "chanmyae a.")
CA

chanmyae a.

Assistant Warehouse Manager

Small-Business (50 or fewer emp.)

7/31/2026

"Powerful Contract Lifecycle Management Tool with a Learning Curveverall Experience Needs Improvement"

2.5/5

What do you like best about Docusign CLM?

"Docusign CLM streamlines our entire contract lifecycle management process seamlessly. I highly appreciate its automated workflows, document tracking, and centralized repository, which significantly reduce negotiation time and eliminate manual errors in handling agreements." Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

"The initial implementation and system configuration can be quite complex and time-consuming. There is a steep learning curve for non-technical users to fully master the workflow builder and advanced features without proper training." Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

"Docusign CLM solves the issue of slow, manual contract creation and approval bottlenecks. It automates our entire document lifecycle, which significantly speeds up contract turnaround times and reduces operational errors. This benefits us by allowing our team to close deals faster and focus on higher-value business activities." Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![ayoub h.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ayoub h.")
AH

ayoub h.

DATA ENGINEER

Mid-Market (51-1000 emp.)

12/19/2025

"very effective and smooth experience"

2.5/5

What do you like best about Docusign CLM?

the simplicity to handle life cycle of contracts Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

there is nothing to mention for the moment Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

managing very effectivelly the contract lifecycle Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
AR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

1/16/2026

"Great Database Tracking, but Inconsistent Login Experience"

2.5/5

What do you like best about Docusign CLM?

user friendly

great database tracking

remote use Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

log in is never consistant

life cycle of documents Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

Getting documents sent to remote partners securely Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

4/9/2025

"Signature module is amazing, core CLM UI is not great"

3/5

What do you like best about Docusign CLM?

Task list is quite clear and easily understood. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Metedata fields that appears after workflow submission are more than originally filled and are mostly blank. Data can be overwritten. UI is not as intuitive as others. Parent\<\>Child hierarchy is not at par with other tools. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

It is acting as a repository for all agreements as well as the tool to initiate a new agreement or NDA. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

4/30/2025

"It allows many functionalities, but it is difficult to learn them in order to master it."

2.5/5

What do you like best about Docusign CLM?

Once you control it and know how to use it, the interface is quite fast and intuitive, because you already know where to locate everything. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

The main integration, if you have never used the tool and you are a "novice," can be challenging, as it takes time to learn it. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

The initial implementation can be complicated if you don't control the program and have never been a user. On the other hand, if you have used it previously (in other companies), it is easier. Review collected by and hosted on G2.com.

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6/11/2025
Validated ReviewerIncentivizedSource: G2 inviteAI Translated

 ![Murali T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Murali T.")
MT

Murali T.

Data Analyst

Enterprise (\> 1000 emp.)

11/6/2023

"Use experience"

2.5/5

What do you like best about Docusign CLM?

Signature have become easy. Compliance with 21cfrpart11 is another fact i like about it. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Asks for authentication multiple times. Which is sometime frustrating. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

Paper based hard copy signatures are no more rewuired. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
AL

Verified User in Legal Services

Enterprise (\> 1000 emp.)

8/12/2023

"CLM Expertise review"

3/5

What do you like best about Docusign CLM?

Intake form fields can be customised through JSON which is helpful option.

Repeatable attributes helps in capturing all the signers who signs the documents. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

CLM doesnot support excel file type except the CSV.

There are no reports build to generate the empty folders in CLM.

No reports are configured to know the folder security permission. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

Through workflow it is easy to complete updating the attribute values for multiple contracts.

Configuring error handling and email notifications in the workflow helps the admins to know the status of executing workflow. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting")
AM

Verified User in Management Consulting

Enterprise (\> 1000 emp.)

7/30/2023

"CLM for beginners"

3/5

What do you like best about Docusign CLM?

CLM is a user friendly tool, which allows to fix the errors.

Easily accessable on mobile phone for signature.

Approval process is a straight forward and simple process to complete, not as other tools. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Enabling Special characters to include in folder naming could have been better.

Workflow failure does not always specify the exact reason. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

Post signature, moving and storing the document to different location was a difficult task to maintain; but with CLM we have a good storage space available to retain the documents. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting")
AM

Verified User in Management Consulting

Enterprise (\> 1000 emp.)

8/17/2023

"CLM Implementation"

3/5

What do you like best about Docusign CLM?

DocuSign CLM has the flexibility for its users to configure the system as per the business needs.

Through workflows it is simple to complete the migration of documents. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Integration of documents from different environment to CLM gets delayed by using filezila.

Latency is noticed across the CLM tool. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

Deployment of configuration from UAT environment to Production is made easy for admins to deploy as package.

Applying folder attributes is something special from other CLM tools. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
AL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

8/5/2023

"Contract processing"

3/5

What do you like best about Docusign CLM?

Clm has made man's life easy by automating manual human effort. Clm allows to pass contracts to multiple recipients at the same time with less effort to complete the task. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

User guide could have been more informative.

Exporting the report could have included other file format too. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

CLM allows us to send emails on behalf of other individuals by adding their email address to workflows.

It takes less time to fully execute a contract. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

## Questions about Docusign CLM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Docusign CLM
](https://www.g2.com/products/docusign-clm/discussions/new)

GU

Guest User
•
Last activity over 2 years ago

What is a CLM system?

1 Upvote

4

[
Join the conversation
](https://www.g2.com/discussions/what-is-a-clm-system)

GU

Guest User
•
Last activity over 2 years ago

What is DocuSign CLM?

1 Upvote

4

[
Join the conversation
](https://www.g2.com/discussions/what-is-docusign-clm)

[
View all Discussions
](https://www.g2.com/products/docusign-clm/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

13 months

### Average Discount

12%

[
View More Pricing Information
](https://www.g2.com/products/docusign-clm/pricing)

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##### 
##### Docusign CLM Features

Contract Management Platform Features

Contract Creation

Customizable Templates

Contract Editing

Data Sources

Documents

Delivery

Workflow

Contract Creation & Management

Contract Creation

[
View More Features
](https://www.g2.com/products/docusign-clm/features)

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##### Categories on G2

[Document Generation](https://www.g2.com/categories/document-generation)[Contract Management](https://www.g2.com/categories/contract-management)[Enterprise Content Management (ECM)](https://www.g2.com/categories/enterprise-content-management-ecm)

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