Doug C.
DC
Doug C.
President & Consultant
Computer Software
Small-Business (50 or fewer emp.)
"Long time user, customer, and value-added reseller/integrator"
5/5
What do you like best about DocuShare?

DocuShare is easy to figure out and use, even for the advanced features. It's easy to integrate with other applications and operations. We use the drag-n-drop interface, DocuShare Drive, and content intake quite a lot. I use the Email Agent just about every day to send and file documents at the same time. The search features are excellent. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

I've been wanting a sync program to work between my PC and DocuShare, like the simple file sharing offerings have. Review collected by and hosted on G2.com.

Amy F.
AF
Amy F.
Commercial Insurance CSR
Insurance
Small-Business (50 or fewer emp.)
"Xerox does it all"
4/5
What do you like best about DocuShare?

I like that I can use this to do just about anything that I need in my line of work. I can scan and shrink or enlarge items, collate and hole punch, staple large booklets, I can't think of anything this doesn't do for me. It's easy to troubleshoot as well because the xerox machine in itself is pretty complicated. It also fits well with the Applied system we use and lets our office be completely paperless as far as customer files go. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

The machines require quite a bit of maintenance and when one is down, our office really misses it. I love all that they can do, but with the expanded technology, it means they aren't easy for us to fix and we have to call up our maintenance plan quite often. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Docushare in review"
2/5
What do you like best about DocuShare?

Its pretty simple to use if you understand the program Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

I dislike having to use an asterisk before the Loan number and after the Loan number Review collected by and hosted on G2.com.

Response from Lisa Walsh of DocuShare

Hello. I will pass on your comment regarding your dislike of using an asterisk before and after loan numbers. Our developers like to hear the good and the not-so-easy tasks so that we may continue to make Xerox DocuShare more efficient. Thanks for your time.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy to use product!"
5/5
What do you like best about DocuShare?

I love how easy it is to use and share documents from one computer to the other. Everything is right at the tip of your fingers. It doesn't matter if you are trying to share things with a coworker or moving from one computer to the next everything is right where you need it to be. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

None this product is fast and easy to use. Everything is easy to use and there are tools to help right at there. You don't have to go searching for help and depending on others to get the help and knowledge that you need. Review collected by and hosted on G2.com.

Response from Lisa Walsh of DocuShare

Hello and thank you for the great review. We appreciate you taking the time to let others know how easy DocuShare is to use and the ability to get help on the spot.

All the best to you and your company!

PM
Prashanth M.
Quality Analyst
Enterprise (> 1000 emp.)
"In-depth review of the new version rollout of Docushare"
3/5
What do you like best about DocuShare?

The UI and ease of use are much better now with the new layout. We did have some issues when the new version was initially rolled out, but now we have a better system overall. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

There are some issues with the search functionality. Ideally, I'd like the barcodes scanned in as values to look-up additional to the title entered by the person scanning Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy to use...."
5/5
What do you like best about DocuShare?

Easy to install and easy to use. Find your document in 1 click. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

There are still no updates for IOS11 mobile after months Review collected by and hosted on G2.com.

PS
Patrick S.
Senior PC Support Specialist
Mid-Market (51-1000 emp.)
"Docushare"
4.5/5
What do you like best about DocuShare?

The speed in which you can search for keywords.. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

Not sure if their is really anything I dislike. Review collected by and hosted on G2.com.

Michael B.
MB
Michael B.
Asst. Vice President
Higher Education
Enterprise (> 1000 emp.)
"Highly effective document management"
4.5/5
What do you like best about DocuShare?

Scalability, ease of use, low implementation costs Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

Product is very much a tool set with vast capabilities but there is very little best practices or user community support and awareness available Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Docushare"
3.5/5
What do you like best about DocuShare?

Great support from your Canada support center. Everyone I spoke with were very knowledgeable about the product. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

At high document volumes (2 million +), the system becomes slow and difficult to use. Review collected by and hosted on G2.com.

Verified User in Public Policy
UP
Verified User in Public Policy
Enterprise (> 1000 emp.)
"It works fine"
2.5/5
What do you like best about DocuShare?

I like that it's easy to log into and doesn't take long to learn. Review collected by and hosted on G2.com.

What do you dislike about DocuShare?

I don't think it organizes documents very well. I don't use it often, so it's fine for a few, but I think it would be challenging with a lot of documents. Review collected by and hosted on G2.com.