--- title: DocuSend Reviews meta\_title: 'DocuSend Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how DocuSend works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

# DocuSend Reviews & Product Details

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###### Profile Status

This profile is currently managed by DocuSend but has limited features.  
  
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The DocuSend Cloud-Based Mailroom is a no-contract-required solution for mailing your customer invoices and documents . Send US Mail and Email from a Single Cloud-Based Platform- DocuSend. Upload PDF and Mail. No monthly minimums or contracts. QuickBooks Online users save 33% off first DocuSend upload. See website for details.

* * *

Seller
[DocuSend](https://www.g2.com/sellers/docusend)
Discussions
[DocuSend Community](https://www.g2.com/products/docusend/discuss)
Languages Supported

English, Spanish

Overview by
Katherine Monestel (DocuSend)

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## Pricing

Pricing provided by DocuSend.

### DocuLink Email Service

Pay As You Go

### Marketing Mail - DocuSend

Pay As You Go

[
View More Pricing Information
](https://www.g2.com/products/docusend/pricing)

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## User Insights

Average based on 13 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Jeaneen B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeaneen B.")
JB

Jeaneen B.

Senior Finance Manager

Small-Business (50 or fewer emp.)

6/26/2024

"Easy to use!"

5/5

What do you like best about DocuSend?

PDFs are easy to upload, and managing multi-piece mail is straightforward. Review collected by and hosted on G2.com.

What do you dislike about DocuSend?

There isn't anything I dislike about this tool. Review collected by and hosted on G2.com.

What problems is DocuSend solving and how is that benefiting you?

Docusend allows us to mail forms and invoices as needed efficiently. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Kristen K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen K.")
KK

Kristen K.

Assistant Property Manager

Small-Business (50 or fewer emp.)

4/15/2020

"Mail documents quickly and easily with Docusend"

5/5

What do you like best about DocuSend?

I work in the apartment industry, and using Docusend to mail certified mail and sensitive information has never been easier. It saves me a trip to the post office, and I am assured that my documents are delivered. Also great for sending balance notices/invoices to past residents! Review collected by and hosted on G2.com.

What do you dislike about DocuSend?

Honestly, I cant think of anything I dislike! Very easy to use, affordable, and there is even a free trial! If I were to give any advice, however, it would be to increase marketing/awareness of Docusend. I am the only one in my company who uses this service, and this is only because I happened to stumble upon it when looking for certified postage online. Review collected by and hosted on G2.com.

Recommendations to others considering DocuSend:

Docusend is great for anyone who is a landlord or in real estate/multifamily. A lot of sensitive documents need to be sent in this industry, including 3-Day notices, past due balances, etc. It is very time consuming to have to go to the post office for all of these needs- so Docusend saves a ton of time! Review collected by and hosted on G2.com.

What problems is DocuSend solving and how is that benefiting you?

I use Docusend in the apartment industry. I am always sending out correspondence to current and past residents. A lot of the information I send is sensitive, or needs to be sent certified to guarantee the individual received it. Before Docusend, I needed to go to the post office, or order certified mail slips online. A lot of my letters would sit on my desk for days/weeks until I was able to get postage or certified mail slips. Now, with Docusend, it is so much easier to mail out regular documents, certified mail, and track delivery. Review collected by and hosted on G2.com.

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Response from Katherine Monestel of DocuSend

[Editedit](https://www.g2.com/survey_responses/docusend-review-4192066/official_response/edit)

Thank you Kristen for your review. We are so glad that our certified mail feature is making life easier for you! And we are diligently working on increasing the awareness of DocuSend so more customers like you will find us!

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production")
AM

Verified User in Media Production

Small-Business (50 or fewer emp.)

5/18/2020

"Keep track of everything"

5/5

What do you like best about DocuSend?

Going from organizing physical documents to online documents that I can safely store and organize better has been a huge relief. The communication is stronger and we can keep everything digital while still able to keep on track with the clients. Review collected by and hosted on G2.com.

What do you dislike about DocuSend?

I really haven't had much gripe with this platform. I think it would be nice if we could paid an annual fee rather than a monthly. Review collected by and hosted on G2.com.

What problems is DocuSend solving and how is that benefiting you?

When I need to find a specific contract, I don't find myself digging through filing cabinets anymore. Wondering if I had filed in alphabetically correct to find it easier. With docusend I can find it so much quicker and specifics within the document. Review collected by and hosted on G2.com.

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Response from Katherine Monestel of DocuSend

[Editedit](https://www.g2.com/survey_responses/docusend-review-4225937/official_response/edit)

Thanks for the review, but I think you're confusing DocuSend with a different service. DocuSend is a cloud-based mailroom for printing and mailing your PDF files of invoices, billing statements and letters. We are a pay as you go service, so there are no monthly or annual fees. You just pay when you use our service.

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Jemaica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jemaica M.")
JM

Jemaica M.

Freelance Illustrator

Small-Business (50 or fewer emp.)

3/24/2020

"Great file sharing"

5/5

What do you like best about DocuSend?

Great to send documents without just using email attachments. easy to use and website is clean and beautiful. Its nice that they offer an extension program for gmail and outlook. They have easy guides to show you how to use the program. Review collected by and hosted on G2.com.

What do you dislike about DocuSend?

The advanced security options are pretty costly for my needs Review collected by and hosted on G2.com.

Recommendations to others considering DocuSend:

Great for sending documents, and they have a great free trial option you can see if it works for you easily Review collected by and hosted on G2.com.

What problems is DocuSend solving and how is that benefiting you?

The analytics they offer are amazing, to see even how much time someone has been looking at the document you sent them! Review collected by and hosted on G2.com.

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Response from Katherine Monestel of DocuSend

[Editedit](https://www.g2.com/survey_responses/docusend-review-4158889/official_response/edit)

Hi Jemaica for the review, but I think you might be confusing DocuSend with DocuSign. DocuSend is a cloud-based mail room and we print and mail invoices, billing statements and letters for our customers. Customers simply upload their PDF file and we print and mail it for them the next business day.

4/8/2020
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
UE

Verified User in Entertainment

Mid-Market (51-1000 emp.)

5/14/2020

"Easy to use"

4.5/5

What do you like best about DocuSend?

Docusend allows for us to specifically track who has been in each document which is a really nice feature especially as it pertains to documents that contain sensitive information. Review collected by and hosted on G2.com.

What do you dislike about DocuSend?

Docusend can sometimes be a pain in terms of a lot of users on one account. However, their customer service has been really great for getting our accounts completely organized. Review collected by and hosted on G2.com.

What problems is DocuSend solving and how is that benefiting you?

Benefits for sure stay with their customer service team. We had accounts all over the place and we needed to combine to be able to save on costs. While it's not user friendly int he sense you cannot do it yourself which sucks - their team is great. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

4/21/2020

"DocuSend is Awesome!"

5/5

What do you like best about DocuSend?

easy to use features and free capacility Review collected by and hosted on G2.com.

What do you dislike about DocuSend?

I am actually a real fan of this product. Review collected by and hosted on G2.com.

Recommendations to others considering DocuSend:

I would definitely recommend the product to them. It's easy to use and there is a lot of storage capacity. You can also add team members and track the status of documents as a group. Review collected by and hosted on G2.com.

What problems is DocuSend solving and how is that benefiting you?

I am solving the problem of sending signed documents to my clients fast! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
UB

Verified User in Banking

Enterprise (\> 1000 emp.)

4/15/2020

"Great tool for this period"

5/5

What do you like best about DocuSend?

With docusend you can close deals or any have people and coworkers sign any contract from their home. Considering covid-19 era this is crucial for doing business Review collected by and hosted on G2.com.

What do you dislike about DocuSend?

Sometimes it’s confusing to some users. They need to find a way to make it more user friendly for elderly people Review collected by and hosted on G2.com.

What problems is DocuSend solving and how is that benefiting you?

We save time, paper and it’s a solution for the times we leave in right now. Plus we save money and time for not printing paperwork Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism")
UL

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

3/27/2020

"Great print & mail solution"

4.5/5

What do you like best about DocuSend?

DocuSend makes mailing invoices and documents extremely easy Review collected by and hosted on G2.com.

What do you dislike about DocuSend?

I wish there were more options to mail documents Review collected by and hosted on G2.com.

Recommendations to others considering DocuSend:

Great solution to save time and money. Consider all costs associated with doing it yourself - this is the better choice. Review collected by and hosted on G2.com.

What problems is DocuSend solving and how is that benefiting you?

Automates the document mailing process. It's extremely convenient in that it overs the paper, envelope, printing, and mailing while providing me proper reporting Review collected by and hosted on G2.com.

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Response from Katherine Monestel of DocuSend

[Editedit](https://www.g2.com/survey_responses/docusend-review-4163722/official_response/edit)

Thanks for your DocuSend review. We're glad that you're finding DocuSend easy to use to mail your invoices and other documents. We'd love to hear from you in regards to what other mail options you'd like to see!

Validated ReviewerIncentivizedSource: G2 invite

## Questions about DocuSend? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about DocuSend
](https://www.g2.com/products/docusend/discussions/new)

GU

Guest User

What is DocuSend used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-docusend-used-for)

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View all Discussions
](https://www.g2.com/products/docusend/discuss)

## Pricing Options

Pricing provided by DocuSend.

### DocuLink Email Service

Pay As You Go

### Marketing Mail - DocuSend

Pay As You Go

### Foreign Mail - DocuSend

Pay As You Go

[
View More Pricing Information
](https://www.g2.com/products/docusend/pricing)

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