--- title: DocuSend Reviews meta_title: 'DocuSend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how DocuSend works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 13 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # DocuSend Reviews **Vendor:** DocuSend **Category:** [Document Generation Software](https://www.g2.com/categories/document-generation) **Average Rating:** 4.5/5.0 **Total Reviews:** 13 ## About DocuSend The DocuSend Cloud-Based Mailroom is a no-contract-required solution for mailing your customer invoices and documents . Send US Mail and Email from a Single Cloud-Based Platform- DocuSend. Upload PDF and Mail. No monthly minimums or contracts. QuickBooks Online users save 33% off first DocuSend upload. See website for details. ## DocuSend Reviews ### 1. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeaneen B. | Senior Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about DocuSend?** PDFs are easy to upload, and managing multi-piece mail is straightforward. **What do you dislike about DocuSend?** There isn't anything I dislike about this tool. **What problems is DocuSend solving and how is that benefiting you?** Docusend allows us to mail forms and invoices as needed efficiently. ### 2. Mail documents quickly and easily with Docusend **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen K. | Assistant Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2020 **What do you like best about DocuSend?** I work in the apartment industry, and using Docusend to mail certified mail and sensitive information has never been easier. It saves me a trip to the post office, and I am assured that my documents are delivered. Also great for sending balance notices/invoices to past residents! **What do you dislike about DocuSend?** Honestly, I cant think of anything I dislike! Very easy to use, affordable, and there is even a free trial! If I were to give any advice, however, it would be to increase marketing/awareness of Docusend. I am the only one in my company who uses this service, and this is only because I happened to stumble upon it when looking for certified postage online. **Recommendations to others considering DocuSend:** Docusend is great for anyone who is a landlord or in real estate/multifamily. A lot of sensitive documents need to be sent in this industry, including 3-Day notices, past due balances, etc. It is very time consuming to have to go to the post office for all of these needs- so Docusend saves a ton of time! **What problems is DocuSend solving and how is that benefiting you?** I use Docusend in the apartment industry. I am always sending out correspondence to current and past residents. A lot of the information I send is sensitive, or needs to be sent certified to guarantee the individual received it. Before Docusend, I needed to go to the post office, or order certified mail slips online. A lot of my letters would sit on my desk for days/weeks until I was able to get postage or certified mail slips. Now, with Docusend, it is so much easier to mail out regular documents, certified mail, and track delivery. **Official Response from Katherine Monestel:** > Thank you Kristen for your review. We are so glad that our certified mail feature is making life easier for you! And we are diligently working on increasing the awareness of DocuSend so more customers like you will find us! ### 3. Keep track of everything **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2020 **What do you like best about DocuSend?** Going from organizing physical documents to online documents that I can safely store and organize better has been a huge relief. The communication is stronger and we can keep everything digital while still able to keep on track with the clients. **What do you dislike about DocuSend?** I really haven't had much gripe with this platform. I think it would be nice if we could paid an annual fee rather than a monthly. **What problems is DocuSend solving and how is that benefiting you?** When I need to find a specific contract, I don't find myself digging through filing cabinets anymore. Wondering if I had filed in alphabetically correct to find it easier. With docusend I can find it so much quicker and specifics within the document. **Official Response from Katherine Monestel:** > Thanks for the review, but I think you're confusing DocuSend with a different service. DocuSend is a cloud-based mailroom for printing and mailing your PDF files of invoices, billing statements and letters. We are a pay as you go service, so there are no monthly or annual fees. You just pay when you use our service. ### 4. Great file sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Jemaica M. | Freelance Illustrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2020 **What do you like best about DocuSend?** Great to send documents without just using email attachments. easy to use and website is clean and beautiful. Its nice that they offer an extension program for gmail and outlook. They have easy guides to show you how to use the program. **What do you dislike about DocuSend?** The advanced security options are pretty costly for my needs **Recommendations to others considering DocuSend:** Great for sending documents, and they have a great free trial option you can see if it works for you easily **What problems is DocuSend solving and how is that benefiting you?** The analytics they offer are amazing, to see even how much time someone has been looking at the document you sent them! **Official Response from Katherine Monestel:** > Hi Jemaica for the review, but I think you might be confusing DocuSend with DocuSign. DocuSend is a cloud-based mail room and we print and mail invoices, billing statements and letters for our customers. Customers simply upload their PDF file and we print and mail it for them the next business day. ### 5. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about DocuSend?** Docusend allows for us to specifically track who has been in each document which is a really nice feature especially as it pertains to documents that contain sensitive information. **What do you dislike about DocuSend?** Docusend can sometimes be a pain in terms of a lot of users on one account. However, their customer service has been really great for getting our accounts completely organized. **What problems is DocuSend solving and how is that benefiting you?** Benefits for sure stay with their customer service team. We had accounts all over the place and we needed to combine to be able to save on costs. While it's not user friendly int he sense you cannot do it yourself which sucks - their team is great. ### 6. DocuSend is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2020 **What do you like best about DocuSend?** easy to use features and free capacility **What do you dislike about DocuSend?** I am actually a real fan of this product. **Recommendations to others considering DocuSend:** I would definitely recommend the product to them. It's easy to use and there is a lot of storage capacity. You can also add team members and track the status of documents as a group. **What problems is DocuSend solving and how is that benefiting you?** I am solving the problem of sending signed documents to my clients fast! ### 7. Great tool for this period **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2020 **What do you like best about DocuSend?** With docusend you can close deals or any have people and coworkers sign any contract from their home. Considering covid-19 era this is crucial for doing business **What do you dislike about DocuSend?** Sometimes it’s confusing to some users. They need to find a way to make it more user friendly for elderly people **What problems is DocuSend solving and how is that benefiting you?** We save time, paper and it’s a solution for the times we leave in right now. Plus we save money and time for not printing paperwork ### 8. Great print & mail solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2020 **What do you like best about DocuSend?** DocuSend makes mailing invoices and documents extremely easy **What do you dislike about DocuSend?** I wish there were more options to mail documents **Recommendations to others considering DocuSend:** Great solution to save time and money. Consider all costs associated with doing it yourself - this is the better choice. **What problems is DocuSend solving and how is that benefiting you?** Automates the document mailing process. It's extremely convenient in that it overs the paper, envelope, printing, and mailing while providing me proper reporting **Official Response from Katherine Monestel:** > Thanks for your DocuSend review. We're glad that you're finding DocuSend easy to use to mail your invoices and other documents. We'd love to hear from you in regards to what other mail options you'd like to see! ## DocuSend Discussions - [What is DocuSend used for?](https://www.g2.com/discussions/what-is-docusend-used-for) - [View DocuSend pricing details and edition comparison](https://www.g2.com/products/docusend/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A00%3A40+-0500&secure%5Bsession_id%5D=3e652e29-afeb-402b-b8ac-9049c696f918&secure%5Btoken%5D=e1cb9d1bae91114bebcd335e235837a452c88fda2fd6a62ec2d35cd5e313e9a6&format=llm_user) ## DocuSend Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Data Sources** - Software - Spreadsheets - Documents **Generation** - Templates - Automation - Branding - Email Templates - Alerts/Notifications - Document Templates - Customizable Templates **Delivery** - Workflow - Schedule - Batch - Compliance Management - Workflow Management **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Image-to-Text - Generative AI - Document Generation **Agentic AI - Document Generation** - Autonomous Task Execution **Additional Functionality** - Customizable Forms - Multiple Format Support - Activity Dashboard - Activity Tracking - Drag & Drop - Digital Signature - Collaboration Tools - API - Search/Filter - Third-Party Integrations - Text Editing - Audit Trail - Approval Process Control - Content Management - Multiple Output Formats - Offline Access - Data Import/Export - Access Controls/Permissions - Forms Management - Data Synchronization - Content Library - Customizable Fields - Multi-Language - Data Storage Management - Contract Drafting - Archiving & Retention - Full Text Search - Interaction Tracking - Contract/License Management - Document Review - Batch Processing - Conditional Logic - Document Management - Document Storage - Template Management - Electronic Signature - Reporting & Statistics - Version Control - AI Copilot - Workflow Automation ## Top DocuSend Alternatives - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,470 reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - 4.5/5.0 (4,669 reviews) - [Foxit PDF Editor](https://www.g2.com/products/foxit-pdf-editor/reviews) - 4.6/5.0 (3,467 reviews)