Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
"easy to use"
5/5
What do you like best about Documo?

Saves me time , easy to use ....................... Review collected by and hosted on G2.com.

What do you dislike about Documo?

the colors for red or unread are too similar, hard to see, It will be nice a stronger color for the unreadones Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

Thank you for sharing your feedback! We're glad to hear that Documo is saving you time and money. We appreciate your suggestion about the colors for read and unread faxes. We will definitely take this into consideration for future updates to improve the user experience. If you have any other suggestions or feedback, please feel free to reach out to us. We're here to help and ensure that Documo meets your needs.

AN
Verified User in Accounting
"VERY EASY TO USE SYSTEM AND RELIABLE FOR FAXING SERVICES."
4.5/5
What do you like best about Documo?

VERY QUICK RESPONSE REGARDING FAX DELIVERY SUBMISSION. Review collected by and hosted on G2.com.

What do you dislike about Documo?

CANNOTDETERMINE A DISLIKE AT THIS TIME GIVEN ITS PERFORMANCE Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

Thank you for your positive feedback! We're pleased to hear that our system has been helpful for your tax resolution needs.

AN
Verified User in Hospital & Health Care
"Documo Review"
4/5
What do you like best about Documo?

The ability to customize cover pages, the ability to organize faxes with tagsI Review collected by and hosted on G2.com.

What do you dislike about Documo?

Have not used it long enough to offer an opinion Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

Thank you for considering Documo to solve your faxing needs. We hope to continue providing you with a beneficial experience as you use our service.

AN
Verified User in Alternative Medicine
"Simplicity of Documo"
4.5/5
What do you like best about Documo?

It's simple to use, stores history of send and received documents Review collected by and hosted on G2.com.

What do you dislike about Documo?

No complaints. The login could be a little better streamlined Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

Thank you for sharing your positive experience with Documo. We're pleased to hear that it's meeting your needs for storing document history and affordability. We'll definitely take your feedback about the login process into account for future enhancements.

CN
Carolyn N.
Small-Business (50 or fewer emp.)
"Documo is convenient and easy to use. I love the customizable features and cost effectiveness."
5/5
What do you like best about Documo?

Customizable features that allow me to tailor each fax accordingly. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Wish the UI was a little better but it's not bad how it is. Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

We're glad to hear that you find Documo convenient and easy to use, and that you love the customizable features and cost effectiveness. We appreciate your feedback about the UI and will take it into consideration for future improvements. Thank you for choosing Documo for your faxing needs!

AN
Verified User in Hospital & Health Care
"Great fax platform. I wish the mobile app was a tad better"
4.5/5
What do you like best about Documo?

Ease of use. Pricing is fair. Consistent Review collected by and hosted on G2.com.

What do you dislike about Documo?

Mobile app could have some UI improvement. Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

Thank you for your feedback! We are constantly working on improving our mobile app to provide a better user experience. We appreciate your input and will take it into consideration for future updates.

Alyssa t.
AT
Alyssa t.
LPN
Mid-Market (51-1000 emp.)
"Reviews"
5/5
What do you like best about Documo?

This website is easy and comes in handy. Review collected by and hosted on G2.com.

What do you dislike about Documo?

there isn't anything that I dislike..... Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

It's great to hear that Documo is helping you send and receive faxes quickly. We appreciate your support!

AN
Verified User in Mental Health Care
"quick and efficent"
4/5
What do you like best about Documo?

integrated in jane and is fast and efficent Review collected by and hosted on G2.com.

What do you dislike about Documo?

not as user friendly, would like to filter better Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

We're glad to hear that you find Documo integrated in Jane and efficient. We appreciate your feedback about the user-friendliness and filtering options, and we'll take that into consideration for future improvements. It's great to know that Documo is solving the need for physical faxing for you.

Verified User in Medical Practice
UM
Verified User in Medical Practice
"medical provider, use documo to obtain faxed lab results"
2.5/5
What do you like best about Documo?

I don't have to have a fax machine on my desk Review collected by and hosted on G2.com.

What do you dislike about Documo?

It has not been very intuitive to use the platform. Also, there should be a more color difference in viewed faxes Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

Thank you for sharing your feedback with us. We're glad to hear that you appreciate the convenience of not needing a fax machine. We understand your concerns about the platform's usability and color differentiation. We are constantly working on improving our user interface to make it more intuitive and visually appealing. Your feedback is valuable in helping us enhance the Documo experience for all users. If you need any assistance or have further suggestions, please feel free to reach out to our support team at support@documo.com. We're here to help and ensure you have a seamless experience when obtaining your faxed lab results.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Documo Makes Organizing and Processing Faxes and Emails Effortless"
4.5/5
What do you like best about Documo?

Documo is a very user-friendly platform that makes it extremely easy to organize and process any faxes or emails that are received and need to be handled in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Documo?

The only thing I do not like about Documo, is that there is no chance to fill in all the extra fields of the "fax out" form. Outside of that, there are no other complaints. Review collected by and hosted on G2.com.

Response from Liz Slater of Documo
Edit edit

We’re glad Documo is helping streamline how you organize and process faxes and emails. We appreciate the feedback on the “fax out” form as well. Expanding flexibility is always something we’re actively working on. Thanks again for choosing Documo!