AN
Verified User in Health, Wellness and Fitness
"Documo is a safe, secure and efficient way to send and receive sensitive, confidential information."
5/5
What do you like best about Documo?

Documo is safe and reliable. We have been subscribers to Documo for many years and have never had an issue. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Since we have never had a problem or issue with Documo, I can't think of anything we dislike. Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

We're thrilled to hear that you find Documo safe, secure, and reliable for transmitting sensitive information. Thank you for being a long-time subscriber!

Nicholas S.
NS
Nicholas S.
"Reliable and Easy to Use"
5/5
What do you like best about Documo?

What I like most about Documo is the ease of use and reliability. All transmissions are sent without worry. Review collected by and hosted on G2.com.

What do you dislike about Documo?

I've had no problems with Documo thus far. Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

Thank you for your feedback! We're happy to hear that Documo has been reliable for you. If you ever have any questions or need assistance, feel free to reach out to our support team.

AN
Verified User in Hospital & Health Care
"Great Product for HIPAA compliancy"
5/5
What do you like best about Documo?

I like its easy platform of use and capabilities Review collected by and hosted on G2.com.

What do you dislike about Documo?

I don't like the archiving system, sometimes it makes it hard to find things. Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

We're glad to hear that you find our platform easy to use and capable. We appreciate your feedback about the archiving system and will take it into consideration for future improvements. We understand the importance of easy access to archived documents and will work to make this process smoother for you. Thank you for being a valued customer!

AN
Verified User in Medical Practice
"Documo is the 🐐"
5/5
What do you like best about Documo?

ability to check faxes through the app on my phone and computer Review collected by and hosted on G2.com.

What do you dislike about Documo?

I have to login every single time I go to the website. it doesn't remember who I am Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

Thank you for sharing your feedback! We're thrilled to hear that you enjoy the convenience of checking faxes on both your phone and computer. We understand your frustration with having to log in each time you visit our website, and we apologize for any inconvenience this may have caused. We're glad to hear that Documo is helping you overcome space constraints by providing a virtual fax solution. If you have any further suggestions or encounter any issues, please feel free to reach out to us. We're here to assist you every step of the way!

AN
Verified User in Health, Wellness and Fitness
"Integrated with my Jane EMR. Easy to use."
4.5/5
What do you like best about Documo?

Integrated with EMR; fairly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Not being able to have faxes come straight to EMR. Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

Thank you for sharing your feedback! We're glad to hear that you find Documo easy to use and appreciate its integration with your Jane EMR. We understand the importance of having faxes come directly to your EMR and we are constantly working on enhancing our features to better meet our customers' needs. Your input is valuable to us, and we will definitely take your suggestion into consideration for future improvements. If you have any more insights or suggestions, please feel free to reach out to us. Thank you for choosing Documo!

AN
Verified User in Health, Wellness and Fitness
"Have had a great experience using Documo. I love how it integrates with my EMR system as well."
5/5
What do you like best about Documo?

The integration to my EMR system JaneApp. Review collected by and hosted on G2.com.

What do you dislike about Documo?

I wish I could faxing billing statements like I can with health records. Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

It's great to hear that you're enjoying the integration of Documo with your EMR system. We appreciate your feedback. We're continuously working on enhancing our services to provide a more comprehensive solution for faxing medical records. Thank you for being a valued customer!

AN
Verified User in Mental Health Care
"Documo is user friendly, efficient and meets the needs of my practice."
5/5
What do you like best about Documo?

I have been using Documo since 2020. It is a user friendly platform that is economical and efficient. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Quite honestly, I do not have negative feedback with this platform. Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

We're thrilled to hear that Documo has been user-friendly and efficient for your practice! Thank you for your positive feedback.

AN
Verified User in Medical Practice
"simple fax solution"
5/5
What do you like best about Documo?

email alerts, email confirmations of sent and received faxes, document previews, cover letters. Review collected by and hosted on G2.com.

What do you dislike about Documo?

resolution of the faxes aren't the greatest all the time. Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

Thank you for highlighting how Documo is solving your faxing needs effectively. We're committed to providing a reliable fax solution for our customers.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
"Best FAX Hack"
5/5
What do you like best about Documo?

Simply sending several sensitive synopses securely. Review collected by and hosted on G2.com.

What do you dislike about Documo?

I am very happy with Documo services an am unable to think of anything I dislike at the moment. Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

Thank you for sharing your positive experience with Documo! We're thrilled to hear that you find our service convenient and efficient for sending sensitive documents securely. We appreciate your feedback and are glad to hear that Documo is helping you save time, space, money, and reduce waste. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Verified User in Medical Practice
UM
Verified User in Medical Practice
"Great product, easy to use"
4.5/5
What do you like best about Documo?

The consistency of the product. It is for the most part easy to use and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Documo?

Finding the incoming faxes, sometimes there is confusion about history vs archive (i'm not really sure where the archives are kept). Review collected by and hosted on G2.com.

Response from Documo Support of Documo
Edit edit

We're glad to hear that you find our product consistent and easy to use. We appreciate your feedback about the confusion with incoming faxes and the history vs archive feature. We'd love for you to reach out to our support team directly at support@documo.com so we can provide additional assistance with this. Thank you for being a valued customer!