--- title: Document360 Reviews meta\_title: 'Document360 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 541 reviews by the users' company size, role or industry to find out how Document360 works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 541 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # Document360 Reviews & Product Details Visit Website Document360 is an AI-powered knowledge base platform for enterprises needing secure, scalable documentation. It centralizes organizational knowledge into one workspace, including public help centers, internal wikis, SOPs, user manuals, API docs, or product playbooks. Who It's For By Role: Support teams (deflect tickets), technical writers (publish faster), product managers (align teams), engineers (document APIs and workflows). By Industry: SaaS, IT & consulting, finance, healthcare, education, manufacturing. Key Capabilities: 1. Editors: Markdown and WYSIWYG with real-time previews and drag-and-drop media. 2. Step-by-Step Guides: Capture on-screen actions to create editable interactive guides. 3. Category Manager: Drag-and-drop content organization. 4. Interactive Demos: Clickable walkthroughs embedded in articles. 5. Custom Workflows: Automate reviews, roles, and approvals. 6. Pro Analytics: Track performance, engagement, search trends, and ticket deflection. 7. Brand Customization: Tailor design, layout, and themes. 8. Security: SOC 2 and GDPR-aligned; SSO, JWT, SAML, IP restriction. 9. Localization: 50+ languages. Powered by Eddy AI: 1. AI Search: ChatGPT-style answers from your docs for instant self-service. 2. AI Writing Agent: Generate structured docs from video, audio, text, or prompts. 3. AI Chatbot: 24/7 documentation-driven support that cuts costs. 4. AI Glossary Generator: Auto-creates glossaries for complex terms. 5. Article Summarizer: Condenses long docs into bite-sized summaries. 6. MCP Server: Connects your knowledge base to LLMs. 7. Duplicate Content Detection: Flags redundancy with precision. 8. SEO Automation: Auto-generates titles, tags, and glossaries for discoverability. Whether scaling support, streamlining internal knowledge, or building world-class product docs, Document360 brings it all together in one platform. * * * Product Website Document360 Seller [Kovai Limited](https://www.g2.com/sellers/kovai-limited) Discussions [Document360 Community](https://www.g2.com/products/document360/discuss) Languages Supported English, French, Portuguese, Spanish Solution Type All-in-One Overview by Saravana Kumar (CEO) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/document360/pricing) ## Document360 Integrations (20) What do users say about integrations? Verified by Document360 [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ameyo by Exotel Cloud Contact Center ](https://www.g2.com/products/ameyo-by-exotel-cloud-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Chrome Enterprise ](https://www.g2.com/products/chrome-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Crowdin ](https://www.g2.com/products/crowdin/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Drift ](https://www.g2.com/products/drift/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GI Big Data ](https://www.g2.com/products/gi-big-data/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Analytics ](https://www.g2.com/products/google-analytics/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Hotjar by Contentsquare ](https://www.g2.com/products/hotjar-by-contentsquare/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mixpanel ](https://www.g2.com/products/mixpanel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VXcis ](https://www.g2.com/products/vxcis/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VXretail ](https://www.g2.com/products/vxretail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VXsmart ](https://www.g2.com/products/vxsmart/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress themes ](https://www.g2.com/products/wordpress-themes/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Desk ](https://www.g2.com/products/zoho-desk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho PageSense ](https://www.g2.com/products/zoho-pagesense/reviews) Show More ![Ravindra N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravindra N.") RN Ravindra N. SDET - 2 Oil & Energy Enterprise (\> 1000 emp.) 7/4/2026 "Document360 Makes Knowledge Sharing Easy with Intuitive Management and Powerful Search" 4.5/5 What do you like best about Document360? What I like most about Document360 is its intuitive knowledge base management and powerful search capabilities. It makes creating, organizing, and maintaining technical documentation simple while ensuring that information is easy to find. Clean and user-friendly Markdown editor for creating documentation. Well-structured category and article organization. Powerful search that helps users find relevant information quickly. Version control and article history for managing documentation updates. Role-based access control for internal and external knowledge bases. For me, the most valuable feature is the structured documentation management. Whether it's product documentation, API guides, SOPs, or internal knowledge articles, everything can be organized in a way that's easy for teams and customers to navigate. The biggest benefit is improved knowledge sharing. It reduces the time spent searching for information, keeps documentation centralized and up to date, and helps both employees and customers find answers quickly without relying on manual support. Review collected by and hosted on G2.com. What do you dislike about Document360? The biggest limitation is customization. While the platform is easy to use, I would like more flexibility in tailoring the appearance and navigation of the knowledge base to match specific branding and user experience requirements. Managing a very large knowledge base can become challenging without a well-defined content structure. More flexible reporting and content analytics would help track documentation effectiveness. Review collected by and hosted on G2.com. What problems is Document360 solving and how is that benefiting you? Document360 solves the problem of scattered and outdated documentation by providing a centralized platform for creating, organizing, and maintaining knowledge. Instead of storing information across multiple documents and tools, teams can access everything from a single, structured knowledge base. Centralizes technical, product, and process documentation. Makes information easy to find with powerful search capabilities. Simplifies collaboration on documentation through version control and review workflows. Reduces dependency on team members for answering repetitive questions. Helps keep documentation accurate and up to date. In my day-to-day work, I use Document360 to manage technical documentation, SOPs, API references, and internal knowledge articles. Having a single source of truth makes it easier for developers, QA engineers, and support teams to access the information they need without searching through multiple systems. The biggest benefit is improved productivity. It reduces the time spent looking for information, streamlines knowledge sharing, and ensures teams always have access to consistent and up-to-date documentation. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Wisdom N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wisdom N.") WN Wisdom N. Head of Content Small-Business (50 or fewer emp.) 7/26/2026 "A good knowledge base to create user manuals" 5/5 What do you like best about Document360? The AI chatbot has become one of the most useful ways for people to access our documentation. Instead of searching through multiple articles to piece together an answer, users can ask a question in their own words and receive a response that's based on our knowledge base. What stands out is how relevant the answers are. Since the chatbot references our documentation, the responses stay aligned with the information we've published, making them much more reliable for both customers and internal teams. We've also seen a positive impact on support. Many routine questions are answered through the chatbot, allowing users to resolve issues on their own while giving our support team more time to focus on complex requests. It's made our documentation more accessible without changing the way we create or manage our content. Review collected by and hosted on G2.com. What do you dislike about Document360? For teams new to documentation platforms, there can be a short adjustment period before everyone becomes comfortable with the available features. Review collected by and hosted on G2.com. What problems is Document360 solving and how is that benefiting you? The combination of AI and structured documentation has made knowledge much easier to discover and reuse across teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app ![Atul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atul B.") AB Atul B. Documentation Writer Sr. Telecommunications Enterprise (\> 1000 emp.) 7/5/2025 "Our users having great experience through the Document 360 knowledge base." 5/5 What do you like best about Document360? It is an easy to use platform with WYSIWYG editors. We use Document 360 daily to update the Xponent knowledge base. Whenever we encounter any issues or require support for changes, we receive it as quickly as possible. Special thanks to the customer success team for that. It is really easy to integrate and use, you have all the different types of configurations available to use to implement and make the (CX) customer experience better. One important thing Document 360 is always ready to adopt new features that customer need. That is the main reason we migrated our knowledge from confluence to here. Our customers are really happy by using the Eddy AI to find out the feature details. Soon, we are gonna enable the chatbot also. Analytics helps us to understand customers journey on the knowledge base. Review collected by and hosted on G2.com. What do you dislike about Document360? Right now I really do not have a list of features that Document 360 really does not support, We have already requested those required features and many of them are included in recent releases. Also some of them are in progress and backlog. Review collected by and hosted on G2.com. What problems is Document360 solving and how is that benefiting you? We can easily manage internal and external documentation here. Also, it has a self-sign facility which helps our end users sign up and easily we can map their domains to specific parts of the documentation (categories). Document 360 has integrated Eddy (AI), and our end users are really happy while using it. Even our support ticket count was reduced. Analytics reports give so much detailed information to analyze our user's interests. Knowledge-based customization helped us to make it the way we want. Even the customer success team offers some ready templates, which is so nice. Document 360 is not just providing solutions but making their (CX) customer experience better. Review collected by and hosted on G2.com. Show More Response from Vaishnave Jayaraman of Document360 [Editedit](https://www.g2.com/survey_responses/document360-review-11366095/official_response/edit) Hi Atul, we're thrilled to hear that you are having a great experience with Document360! Our goal is to provide an easy-to-use platform with WYSIWYG editors and quick support for any issues or changes. We're glad to hear that your support ticket count was reduced after enabling Eddy AI. We appreciate your feedback and are committed to continuously adopting new features to meet our customers' needs. 4/9/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 9/18/2025 "New to Doc360 in the onboarding process" 5/5 What do you like best about Document360? The ease of use, the features like AI, the ease of onboarding. The features that I did not realize I needed until it is shown. I am often experiencing the WOW moments with the features. Review collected by and hosted on G2.com. What do you dislike about Document360? I have to be online, or connected to an internet - sometimes the connectivity is unstable were I am and impacts performance. Review collected by and hosted on G2.com. What problems is Document360 solving and how is that benefiting you? We have a dev-centric DDLC, which makes it easier to involve different contributors and reviewers because it doesn’t feel intimidating for contributors. We also have a feedback loop with our readers, and this has drastically improved the experience we’re giving our users while bringing our documentation closer to an industry standard. It doesn’t require a highly skilled technical writer with extensive knowledge of specific toolsets; instead, it relies more on solid technical writing skills. The analytics and reporting capabilities also provide useful insight into team performance, as well as documentation performance and overall quality. Review collected by and hosted on G2.com. Show More 6/8/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ronak G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ronak G.") RG Ronak G. 6/4/2026 "Document360: Balancing Powerful Documentation and AI Innovation" 4.5/5 What do you like best about Document360? I've been using Document360 for several years, and one of the most impressive aspects of the platform is how much it has evolved over time. What started as a solid documentation platform has grown into a comprehensive solution that caters to both small teams looking to publish their first documentation quickly and large enterprise documentation teams that need structured review workflows, governance, and content standards. What stands out most in the latest versions is the AI-first approach. Eddy AI has become one of my favorite features. It helps generate strong first drafts, making it easier to overcome the blank-page problem and significantly reducing the need to switch between multiple AI tools during the documentation process. As a technical writer, this has helped me save considerable time while maintaining content quality. Another feature I've found particularly valuable is the AI-powered search experience for end users. The AI understands and searches across published documentation content to surface the most relevant answers and articles. This helps customers find the right information faster, often on their first search attempt. The ability to summarize articles and highlight key information further improves the overall self-service experience. Beyond the product itself, Document360's support team deserves special recognition. Throughout my experience, the team has been responsive, approachable, and genuinely interested in solving customer problems. They consistently go the extra mile and, in some cases, have even provided customized solutions to address specific requirements. Overall, Document360 combines powerful documentation capabilities, thoughtful AI features, and exceptional customer support, making it a strong choice for organizations looking to build and scale their documentation ecosystem. Review collected by and hosted on G2.com. What do you dislike about Document360? While the API documentation experience in Document360 is clean, intuitive, and easy to navigate, it feels somewhat dated compared to some newer documentation platforms that have adopted more modern, developer-centric API documentation interfaces. Competitors are increasingly focusing on immersive API experiences with richer interactivity, improved visual design, and tighter integration between documentation, testing, and developer workflows. I would also love to see native support for connecting documentation to Model Context Protocol (MCP) servers. As AI-assisted development becomes more common, MCP integrations could enable developers and power users to interact with documentation more intelligently and make Document360 even more compelling as a modern developer documentation platform. Review collected by and hosted on G2.com. What problems is Document360 solving and how is that benefiting you? Document360 helps solve the challenge of delivering professional documentation without having to build and maintain a custom documentation platform. As a technical writer, I can create, organize, review, and publish content from a single workspace while ensuring that users can easily find the information they need. The biggest benefit for me has been the speed of publishing and maintaining documentation. Instead of relying on engineering teams for website updates or infrastructure changes, I can focus on content creation and information architecture. The platform's search, versioning, analytics, and API documentation capabilities have also helped improve the overall documentation experience for both end users and developers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app ![Karren Anne M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karren Anne M.") KM Karren Anne M. 5/29/2026 "Great AI platform for our Knowledgebase" 5/5 What do you like best about Document360? What I like best about Document360 is its modern and innovative platform, which makes knowledge management much more efficient and convenient. The AI-powered search feature greatly improves the user experience by making information easier and faster to find. In addition, their after-sales support team has been responsive, helpful, and proactive whenever assistance is needed. Review collected by and hosted on G2.com. What do you dislike about Document360? One challenge we’ve experienced with Document360 has been the reliability of the analytics and usage reporting, which has made it difficult at times to gain fully accurate insights into platform utilization. While the issue has taken time to resolve, the support team has remained responsive and transparent in providing updates and assistance throughout the process. Review collected by and hosted on G2.com. What problems is Document360 solving and how is that benefiting you? Document360 has helped centralize our knowledge resources into a single, organized platform that is easy for teams to access and maintain. Its AI-powered search functionality has significantly reduced the time spent looking for information, improving efficiency and consistency across operations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Information Technology and Services 7/2/2026 "A Solid Knowledge Base Platform That Gets the Essentials Right" 5/5 What do you like best about Document360? Document360 has been a reliable tool for our technical writing workflow. I like that you can manage. The knowledge base structure is well thought out: categories and subcategories are easy to set up and reorganize, and the navigation feels intuitive for both writers and end readers. Versioning is a genuine strong point — being able to maintain multiple versions of documentation for different product releases without chaos is something not every platform handles well, and Document360 does it cleanly. If I had to flag anything, the publishing workflow could use a bit more flexibility in terms of review/approval steps, but it's manageable. Overall, for a Technical Writer looking for a purpose-built knowledge base tool rather than a cobbled-together wiki, Document360 is a solid choice. Review collected by and hosted on G2.com. Current UserValidated ReviewerIncentivizedSource: In-app ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services 7/21/2026 "AI-Powered Glossary That Improves Documentation Accuracy and Onboarding" 5/5 What do you like best about Document360? The AI Glossary Generator solved a problem we didn't realize was affecting the overall quality of our documentation. Technical terms often ended up being explained differently depending on who wrote the article, which created small inconsistencies throughout the knowledge base. With the glossary generated automatically, every important term now has a single reference point. That has made it easier for writers to stay consistent and for readers to understand product-specific terminology without jumping between articles or making assumptions. I also found it useful when onboarding new team members. Instead of asking where a term is defined or how it should be described, they can refer to the glossary and follow the same terminology from day one. It's a simple capability, but it has noticeably improved the clarity and consistency of our documentation. Review collected by and hosted on G2.com. What do you dislike about Document360? Some areas of the interface can feel overwhelming during the first few days because there are so many capabilities available. After using the platform regularly, it becomes much more intuitive. Review collected by and hosted on G2.com. What problems is Document360 solving and how is that benefiting you? It reduced the time our teams spend searching for information, improved documentation consistency, and helped new team members become productive much faster Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Sunil P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil P.") SP Sunil P. Lead Documentation Specialist Mid-Market (51-1000 emp.) 6/19/2023 "Effortless Documentation with Stellar Support" 4.5/5 What do you like best about Document360? I find Document360 invaluable for our complete documentation of software products. I like the user interface because it's very easy to use, and no in-depth training is needed. Even newcomers can learn quickly. The customer support is excellent, which I really appreciate. I also enjoy the easy publishing of documents—it's just one click to publish our content. The initial setup was very smooth and easy, and their team helped a lot with the complete setup. Review collected by and hosted on G2.com. What do you dislike about Document360? Copying multiple sections in one go and long documents lag should be improved. Review collected by and hosted on G2.com. What problems is Document360 solving and how is that benefiting you? Document360 replaces PDF publishing with Knowledge base publishing. It's easy to use with no in-depth training needed, has excellent customer support, and allows easy content publishing with just one click. Review collected by and hosted on G2.com. Show More 4/9/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 7/16/2026 "Was able to save time listening to Docs" 5/5 What do you like best about Document360? I wasn't sure how often we'd use the Text to Audio feature at first, but it has turned out to be more useful than I expected. There are plenty of situations where listening to an article is simply more convenient than reading it, especially when traveling between meetings or working on other tasks. The audio is clear enough to follow along with technical content, so users have another way to consume documentation without changing the content itself. It's also helpful for longert artcles that would otherwise require sitting down and reading everything from start to finish. For us, it has increased the value of the documentation we've already created by giving people the flexibility to choose how they consume information. It's a simple feature. but one that has noticeably improved the overall documentation experience. Review collected by and hosted on G2.com. What do you dislike about Document360? With so many capabilities available, it's easy to miss features that could be useful. Better feature discovery within the product would help users get value even faster Review collected by and hosted on G2.com. What problems is Document360 solving and how is that benefiting you? We've been able to maintain a cleaner knowledge base while publishing documentation more frequently without increasing effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ## Questions about Document360? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Document360 ](https://www.g2.com/products/document360/discussions/new) ![Harsh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsh C.") HC Harsh Chandnani • Last activity almost 5 years ago What exciting feature are you going to include in next release. 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/43090-what-exciting-feature-are-you-going-to-include-in-next-release) ![Phil H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phil H.") PH Phil Hansen • Last activity about 6 years ago Is there any restriction limit for team members? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/26616-is-there-any-restriction-limit-for-team-members) [ View all Discussions ](https://www.g2.com/products/document360/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/document360/pricing) Document360 Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d61ecfdb9b46ed822c4cfff4611b92eb/madcap-flare.png "Product Avatar Image") MadCap Flare 4.4/5(491) [ Compare Now ](https://www.g2.com/compare/document360-vs-madcap-flare) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image") Confluence 4.1/5(4,368) [ Compare Now ](https://www.g2.com/compare/confluence-vs-document360) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_911354aa9fcdd7280a5bf61aee42fc72/guru.png "Product Avatar Image") Guru 4.7/5(2,322) [ Compare Now ](https://www.g2.com/compare/document360-vs-guru) ##### ##### Document360 Features Self-Service Experience Knowledge Base Searchable Articles Knowledge Pages Templates In-Content Feedback Versioning and Version History Knowledge Dissemination Page Analytics Permissions Knowledge Sharing [ View More Features ](https://www.g2.com/products/document360/features) ## Top-Rated Alternatives [ ![Helpjuice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helpjuice") Helpjuice 4.7/5(380) ](https://www.g2.com/products/helpjuice/reviews) [ ![Guru](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guru") Guru 4.7/5(2,322) ](https://www.g2.com/products/guru/reviews) [ ![Bloomfire](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomfire") Bloomfire 4.6/5(514) ](https://www.g2.com/products/bloomfire/reviews) [ View All Alternatives ](https://www.g2.com/products/document360/competitors/alternatives) ##### Categories on G2 [Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Contact Center Knowledge Base](https://www.g2.com/categories/contact-center-knowledge-base) [Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Contact Center Knowledge Base](https://www.g2.com/categories/contact-center-knowledge-base)[AI Documentation Generators](https://www.g2.com/categories/ai-documentation-generators)[Help Authoring Tool (HAT)](https://www.g2.com/categories/help-authoring-tool-hat) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Google Cloud Translation API reviews](https://www.g2.com/products/google-cloud-translation-api/reviews)[What MEP platforms allow teams to build and maintain custom block libraries efficiently for repeated project use?](https://www.g2.com/discussions/what-mep-platforms-allow-teams-to-build-and-maintain-custom-block-libraries-efficiently-for-repeated-project-use)[What is the best tool for sending bulk promotional messages on WhatsApp?](https://www.g2.com/discussions/what-is-the-best-tool-for-sending-bulk-promotional-messages-on-whatsapp) [Most popular influencer marketing platform among startups](https://www.g2.com/discussions/most-popular-influencer-marketing-platform-among-startups)[Which employee perks platforms and benefits rewards software integrates seamlessly with ADP or HR and finance platforms HRIS systems?](https://www.g2.com/discussions/which-employee-perks-platforms-and-benefits-rewards-software-integrates-seamlessly-with-adp-or-hr-and-finance-platforms-hris-systems)[Pros and Cons Details](https://www.g2.com/products/document360/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)