DS
Dayna S.
Manger of Operations and Administration
Mid-Market (51-1000 emp.)
"Great tool to support our work from home model."
4.5/5
What do you like best about Docubee?

There are several things I like, but overall I would have to pick Responsiveness. Everyone I have engaged with at ONTASK has been very responsive and helpful. Team members will work with you to find solutions and the company is open to feedback. They regularly add templates and learning resources as well. Review collected by and hosted on G2.com.

What do you dislike about Docubee?

It's not a matter of dislike, but I recommend investing in at least 1 or 2 internal staff to become 'experts'. More complex workflows do require a degree of competence and knowledge. Make use of support hours, resource videos and webinars and with some time it comes together. Review collected by and hosted on G2.com.

Response from Amber Hadley of Docubee
Edit edit

Thanks so much for your review, Dayna! We work hard to create the best customer service experience possible, and we're so pleased to hear you've had a good experience with our team. We're working continuously to make Docubee as easy to use as possible. We strive to make creating those complicated workflows as painless as possible by incorporating feedback just like this!

See how Docubee improved
Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Easy to use form workflow tooling from an innovative, forward looking company!"
4.5/5
What do you like best about Docubee?

With OnTask, you have the ability to customize workflow processes around data gathering and form completion in a very easy and intuitive environment. The ability to also have esign capabilities that are SOC2 and UETA compliant ensures that your audit trail is there. We utilize this solution for several customer facing document workflows with very little interaction in helping our customers to complete the process. Review collected by and hosted on G2.com.

What do you dislike about Docubee?

The only improvement which I believe may be on the roadmap is to give a little more granular rights controls to non-admin users for deleting submissions - today this requires administrative rights where it should be author or group based level IMHO. Review collected by and hosted on G2.com.

Rachel P.
RP
Rachel P.
HR Generalist
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Helpful staff and broad variety of use-cases"
4.5/5
What do you like best about Docubee?

The staff at OnTask are caring, helpful, and extremely knowledgeable. The platform has tons of options and can be useful in a variety of ways. Review collected by and hosted on G2.com.

What do you dislike about Docubee?

I think I'm still exploring all of the opportunities and ways to use the platform and want to make sure I'm using it to get the most bang for my buck. Maybe they could share more ways to use it or popular ways to use it. Review collected by and hosted on G2.com.

JV
Jen V.
Partner, CXO, PHR
Enterprise (> 1000 emp.)
"OnTask has been a great experience!!"
5/5
What do you like best about Docubee?

OnTask is super easy to use and user friendly! the support has been amazing. Review collected by and hosted on G2.com.

What do you dislike about Docubee?

The reports are not as manipulative as i wished they were. Review collected by and hosted on G2.com.

Paul F.
PF
Paul F.
Director, Operations
"Great Tool"
4.5/5
What do you like best about Docubee?

I like the ability to create workflows easily and integrate that into my document processes - signatures, storage, etc. Review collected by and hosted on G2.com.

What do you dislike about Docubee?

It takes a bit of training to get used to how to design workflows. But, they are constantly improving that. Review collected by and hosted on G2.com.