--- title: Doctor.com Reviews meta_title: 'Doctor.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Doctor.com works for a business like yours. aggregate_rating: rating_value: 2.2 review_count: 3 scale: '5' date_modified: '2026-06-21' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Doctor.com Reviews **Vendor:** Press Ganey **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 2.2/5.0 **Total Reviews:** 3 ## About Doctor.com Doctor.com is a marketing automation and reputation management platform for doctors. ## Doctor.com Reviews ### 1. Over priced for what you get! **Rating:** 0.5/5.0 stars **Reviewed by:** Deborah N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Doctor.com?** We thought we were getting some reputation management, but it seems like this was not happening. In fact, when I looked, we were paying four times what I am currently paying and getting a lot fewer services, and it just was not worth it. I was so happy to leave doctor.com, so much so that I felt like I got ripped off for the two years we used their services. **What do you dislike about Doctor.com?** We were paying close to a thousand dollars a month to get what they called reputation management and online presence services that frankly did not exist or were not happening with this company. They were just draining me of my hard-earned money. **What problems is Doctor.com solving and how is that benefiting you?** Nothing was solved; we never received the services we were paying for, in my opinion. I could never see any return on my investment into this company; stay far away from this company if you can! ### 2. Interesting tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2018 **What do you like best about Doctor.com?** I really like the ease of use of this application. In a moment, I can see what my patients think of me, which helps me improve my medical practice. It is very simple and centralizes other review sites. **What do you dislike about Doctor.com?** The ease with which a user can write a negative review about you, without being asked for proof of it **Recommendations to others considering Doctor.com:** It is a good service for centralized reviews of medical professionals. **What problems is Doctor.com solving and how is that benefiting you?** Being able to know what my patients think of me ### 3. Flexible COTS product for healthcare. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2018 **What do you like best about Doctor.com?** Great user interface that is easy to use. **What do you dislike about Doctor.com?** Harder to customer for your very specific needs but can do almost anything you need. **What problems is Doctor.com solving and how is that benefiting you?** Evaluated for healthcare client to improve online presence. Still evaluating options ## Doctor.com Discussions - [What is Doctor.com used for?](https://www.g2.com/discussions/what-is-doctor-com-used-for) - [View Doctor.com pricing details and edition comparison](https://www.g2.com/products/doctor-com/reviews?page=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+20%3A43%3A44+-0500&secure%5Bsession_id%5D=07dd2ba7-4020-429b-a0b2-99df59b5de29&secure%5Btoken%5D=ac37e824293d4e8bcafde1ace6ce6b971615c929d8c8d9a89ff0d5b9cf81f717&format=llm_user) ## Doctor.com Features **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging ## Top Doctor.com Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,070 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (627 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)