---
title: Doctor.com Reviews
meta_title: 'Doctor.com Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Doctor.com works for a business like yours.
aggregate_rating:
  rating_value: 2.2
  review_count: 3
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: Patient Experience
  url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675
---


# Doctor.com Reviews
**Vendor:** Press Ganey  
**Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)  
**Average Rating:** 2.2/5.0  
**Total Reviews:** 3
## About Doctor.com
Doctor.com is a marketing automation and reputation management platform for doctors.




## Doctor.com Reviews
  ### 1. Flexible COTS product for healthcare. 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2018

**What do you like best about Doctor.com?**

Great user interface that is easy to use. 

**What do you dislike about Doctor.com?**

Harder to customer for your very specific needs but can do almost anything you need. 

**What problems is Doctor.com solving and how is that benefiting you?**

Evaluated for healthcare client to improve online presence. Still evaluating options  


## Doctor.com Discussions
  - [What is Doctor.com used for?](https://www.g2.com/discussions/what-is-doctor-com-used-for)

- [View Doctor.com pricing details and edition comparison](https://www.g2.com/products/doctor-com/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A21%3A18+-0500&secure%5Bsession_id%5D=4f9228f8-b50a-423e-b022-0fa0d9e6b545&secure%5Btoken%5D=6f58bed5a18c91f1df418d560f746e88ef0d94c7628a9a0eac42c54f6b3345f0&format=llm_user)

## Doctor.com Features
**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Portal
- Patient Communications
- Integration with Wearables
- Third-Party Integrations
- Compliance Management
- Multi-Channel Communication
- Calendar Management
- Patient Records Management
- Campaign Management
- Appointment Management
- Self Service Portal
- Intake Management
- Records Management
- Claims Management
- Document Management
- Invoice Management
- Forms Management

**Operations**
- Workflow Management
- Interoperability
- Digital Intake Forms
- Engagement Measuring
- Patient Satisfaction Management
- EHR Integration
- IPC Systems Integration
- Patient Intake
- Patient Engagement
- Care Plan Management
- Communication Management
- Customizable Forms
- Care Summaries
- EHR-Agnostic
- Assessment Management
- Social Media Integration

**Generative AI**
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Scheduling
- Contact Database
- Document Storage
- Activity Tracking
- AI Copilot
- Billing & Invoicing
- Customizable Fields
- Automated Scheduling
- Referral Tracking
- Reporting & Statistics
- Marketing Automation
- Reminders
- Alerts/Notifications
- Customizable Templates
- Mobile Access
- Monitoring
- Audience Targeting
- Live Chat
- Task Progress Tracking
- Predictive Analytics
- Task Scheduling
- For Healthcare
- Multi-Location
- Chat/Messaging
- Customizable Reports
- HIPAA Compliant
- Charting
- Forecasting
- Patient Education
- Electronic Payments
- Multi-Language
- Patient Questionnaires
- Onboarding
- Confirmations/Reminders
- Appointment Scheduling
- Real-Time Data
- Sentiment Analysis
- Activity Dashboard
- Real-Time Analytics
- Medication History
- Online Refills
- Messaging
- Video Conferencing
- Real-Time Monitoring
- API
- Prescription Renewal
- Customizable Branding
- Historical Reporting
- Mobile Alerts
- Lab Results
- Telemedicine
- One-to-One Messaging
- Patient Monitoring
- Health Record Access
- Medical Billing
- Customer Database
- Bill Payment
- For Medical Purposes
- Electronic Signature
- Two-Way Audio & Video
- Video Consultations
- Secure Messaging

## Top Doctor.com Alternatives
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews)
  - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (632 reviews)
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