--- title: Docsumo Reviews meta\_title: 'Docsumo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 67 reviews by the users' company size, role or industry to find out how Docsumo works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 67 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- ### Docsumo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **automation capabilities** of Docsumo, dramatically reducing manual data entry and enhancing operational efficiency. [(6 mentions)](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=1576185&qs=pros-and-cons#reviews) Users find Docsumo's **implementation ease** valuable, enabling smooth integration and efficient processing within their workflows. [(6 mentions)](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=1576008&qs=pros-and-cons#reviews) Users appreciate the **easy integrations** of Docsumo, which facilitate seamless workflows and enhance overall usability. [(5 mentions)](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=1575675&qs=pros-and-cons#reviews) Users value the **efficient data extraction** of Docsumo, which automates processes and significantly reduces manual entry. [(4 mentions)](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=2394951&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Docsumo, facilitating seamless integration and efficient data processing. [(4 mentions)](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=1575907&qs=pros-and-cons#reviews) Users note that the **difficult implementation** process can be time-consuming and requires considerable effort to set up. [(2 mentions)](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=2394961&qs=pros-and-cons#reviews) Users find **implementation difficult** , noting it requires considerable time and effort, even with helpful support. [(2 mentions)](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=2394956&qs=pros-and-cons#reviews) Users find the **learning curve steep** due to advanced configurations requiring higher technical expertise. [(2 mentions)](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=1575969&qs=pros-and-cons#reviews) Users experience **OCR issues** with occasional character confusions, particularly with scanned and non-digital PDFs. [(2 mentions)](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=2394969&qs=pros-and-cons#reviews) Users experience **communication issues** due to varying information from support, leading to occasional confusion. [(1 mentions)](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=2394966&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Docsumo ##### 1. Automation Users value the **automation capabilities** of Docsumo, dramatically reducing manual data entry and enhancing operational efficiency. [ See 6 mentions ](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=1576185&qs=pros-and-cons#reviews) See Related User Reviews ![Chesky G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chesky G.") CG Chesky G. Small-Business (50 or fewer emp.) 3.5/5 "Efficient Check Processing with Accuracy" What do you like about Docsumo? We use Docsumo mainly to process large volumes of checks. It lets us upload batches, extract the key fields, and export everything into a CSV, which s ![Joseph G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph G.") JG Joseph G. Small-Business (50 or fewer emp.) 4.5/5 "Impressive Quality and Seamless Automation" What do you like about Docsumo? The quality of the product is impressive. I appreciate how everything operates automatically. Using Docsumo improved our auto match rate to over 98%. ##### 2. Implementation Ease Users find Docsumo's **implementation ease** valuable, enabling smooth integration and efficient processing within their workflows. [ See 6 mentions ](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=1576008&qs=pros-and-cons#reviews) See Related User Reviews ![Chesky G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chesky G.") CG Chesky G. Small-Business (50 or fewer emp.) 3.5/5 "Efficient Check Processing with Accuracy" What do you like about Docsumo? We use Docsumo mainly to process large volumes of checks. It lets us upload batches, extract the key fields, and export everything into a CSV, which s ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Fast Migration, Reliable OCR, and Developer-Friendly Integration" What do you like about Docsumo? Docsumo made it possible for us to switch from a competing OCR/IDP solution very quickly, even with a complex backend. We completed the migration in u ##### 3. Easy Integrations Users appreciate the **easy integrations** of Docsumo, which facilitate seamless workflows and enhance overall usability. [ See 5 mentions ](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=1575675&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 5.0/5 "Best Value and Seamless Integration with Outstanding Support" What do you like about Docsumo? I have evaluated a number of similar products in this space, and DocSumo offers the best value. They have a great customer service team, flexible API, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Fast Migration, Reliable OCR, and Developer-Friendly Integration" What do you like about Docsumo? Docsumo made it possible for us to switch from a competing OCR/IDP solution very quickly, even with a complex backend. We completed the migration in u ##### 4. Data Extraction Users value the **efficient data extraction** of Docsumo, which automates processes and significantly reduces manual entry. [ See 4 mentions ](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=2394951&qs=pros-and-cons#reviews) See Related User Reviews ![Chesky G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chesky G.") CG Chesky G. Small-Business (50 or fewer emp.) 3.5/5 "Efficient Check Processing with Accuracy" What do you like about Docsumo? We use Docsumo mainly to process large volumes of checks. It lets us upload batches, extract the key fields, and export everything into a CSV, which s ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Fast Migration, Reliable OCR, and Developer-Friendly Integration" What do you like about Docsumo? Docsumo made it possible for us to switch from a competing OCR/IDP solution very quickly, even with a complex backend. We completed the migration in u ##### 5. Ease of Use Users appreciate the **ease of use** of Docsumo, facilitating seamless integration and efficient data processing. [ See 4 mentions ](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=1575907&qs=pros-and-cons#reviews) See Related User Reviews ![Chesky G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chesky G.") CG Chesky G. Small-Business (50 or fewer emp.) 3.5/5 "Efficient Check Processing with Accuracy" What do you like about Docsumo? We use Docsumo mainly to process large volumes of checks. It lets us upload batches, extract the key fields, and export everything into a CSV, which s ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Fast Migration, Reliable OCR, and Developer-Friendly Integration" What do you like about Docsumo? Docsumo made it possible for us to switch from a competing OCR/IDP solution very quickly, even with a complex backend. We completed the migration in u ### 5 Cons or Disadvantages of Docsumo ##### 1. Difficult Implementation Users note that the **difficult implementation** process can be time-consuming and requires considerable effort to set up. [ See 2 mentions ](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=2394961&qs=pros-and-cons#reviews) See Related User Reviews ![Ollie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ollie D.") OD Ollie D. Small-Business (50 or fewer emp.) 4.0/5 "Flexible Document Reader That Adapts to All Formats" What do you dislike about Docsumo? The integration could have been easier it took several months to get it up and running. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 5.0/5 "Best Value and Seamless Integration with Outstanding Support" What do you dislike about Docsumo? The support team was very helpful in getting us onboarded, but there is a significant amount of work required for implementation. That is just part of ##### 2. Implementation Difficulty Users find **implementation difficult** , noting it requires considerable time and effort, even with helpful support. [ See 2 mentions ](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=2394956&qs=pros-and-cons#reviews) See Related User Reviews ![Ollie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ollie D.") OD Ollie D. Small-Business (50 or fewer emp.) 4.0/5 "Flexible Document Reader That Adapts to All Formats" What do you dislike about Docsumo? The integration could have been easier it took several months to get it up and running. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 5.0/5 "Best Value and Seamless Integration with Outstanding Support" What do you dislike about Docsumo? The support team was very helpful in getting us onboarded, but there is a significant amount of work required for implementation. That is just part of ##### 3. Learning Curve Users find the **learning curve steep** due to advanced configurations requiring higher technical expertise. [ See 2 mentions ](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=1575969&qs=pros-and-cons#reviews) See Related User Reviews ![Akshay H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay H.") AH Akshay H. Mid-Market (51-1000 emp.) 4.5/5 "Accurate and Time-Saving Automation for ACORD 24 & 25 Form Processing" What do you dislike about Docsumo? Certain advanced configuration options and custom training processes may demand a higher level of technical expertise, which could pose a challenge fo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great Product!" What do you dislike about Docsumo? Some of the customization options require a little more technical knowledge than an average use likely has. ##### 4. OCR Issues Users experience **OCR issues** with occasional character confusions, particularly with scanned and non-digital PDFs. [ See 2 mentions ](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=2394969&qs=pros-and-cons#reviews) See Related User Reviews ![Chesky G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chesky G.") CG Chesky G. Small-Business (50 or fewer emp.) 3.5/5 "Efficient Check Processing with Accuracy" What do you dislike about Docsumo? Accuracy can drop when check formats vary a lot, so we still need to review and clean up some data. There’s ongoing tuning required as new formats com ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Fast Migration, Reliable OCR, and Developer-Friendly Integration" What do you dislike about Docsumo? One missing feature for us is the ability to run custom code actions directly triggered by events with a full event payload. While this would be very ##### 5. Communication Issues Users experience **communication issues** due to varying information from support, leading to occasional confusion. [ See 1 mentions ](https://www.g2.com/products/docsumo-docsumo/reviews?filters%5Bsentiment_snippet%5D=2394966&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Fast Migration, Reliable OCR, and Developer-Friendly Integration" What do you dislike about Docsumo? One missing feature for us is the ability to run custom code actions directly triggered by events with a full event payload. While this would be very ## Top-Rated Alternatives [ ![Rossum](https://images.g2crowd.com/uploads/product/hd_favicon/a0d419968f84ad3f371c6e95d399ebb2/rossum.svg "Rossum") Rossum 4.5/5(127) ](https://www.g2.com/products/rossum/reviews) [ ![Nanonets](https://images.g2crowd.com/uploads/product/hd_favicon/37035233d835e31dd49617eb43a653d5/nanonets.svg "Nanonets") Nanonets 4.7/5(96) ](https://www.g2.com/products/nanonets/reviews) [ ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche") Laserfiche 4.7/5(1,247) ](https://www.g2.com/products/laserfiche/reviews) [ View All Alternatives ](https://www.g2.com/products/docsumo-docsumo/competitors/alternatives) ![Noopur A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noopur A.") NA Noopur A. Director - Product Mid-Market (51-1000 emp.) 1/18/2023 "Easy Efficient& Accurate platform to extract the data." 4.5/5 What do you like best about Docsumo? It allows us to extract critical information from multiple documents and thus helps us analyse the data in a structured way. It can scan documents with different layouts and fonts. Docsumo has a very easy-to-use interface for non-tech-savvy users also. Review collected by and hosted on G2.com. What do you dislike about Docsumo? I faced some minor glitches while uploading the documents when I tried to upload multiple documents simultaneously. The customer success team gives the solution in a bit inefficient way, It does not provide a direct connection to SQL or mongo databases. Review collected by and hosted on G2.com. What problems is Docsumo solving and how is that benefiting you? Extracting the data from multiple documents and getting the response in a structured way. Accuracy in data extraction might get missed if data has to be extracted manually. Capturing the data from image documents also which is not feasible in any other software. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Krishna G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna G.") KG Krishna G. Mid-Market (51-1000 emp.) 4/28/2023 "Feedback on Docsumo" 4.5/5 What do you like best about Docsumo? The ease of conversion of documents with accurate details. Review collected by and hosted on G2.com. What do you dislike about Docsumo? Scan file can not be converted into Excels Review collected by and hosted on G2.com. What problems is Docsumo solving and how is that benefiting you? We need to digitalize the vendor invoices into Excels to extract the proper information. Docsumo is helping us to convert the files into excels Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Elmer D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elmer D.") ED Elmer D. Senior Integration Architect Mid-Market (51-1000 emp.) 4/26/2023 "Docsumo API is flexible with REST API framework" 5/5 What do you like best about Docsumo? Customer Support , API documentation and ease use of the OCR tool. Review collected by and hosted on G2.com. What do you dislike about Docsumo? Some limitation on attachments being send and other special characters in the filename causing issues. Review collected by and hosted on G2.com. What problems is Docsumo solving and how is that benefiting you? OCR and data capturing; transforming data which support REST API. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MB Michael B. Mid-Market (51-1000 emp.) 4/26/2023 "Docsumo is Fantastic !!!" 5/5 What do you like best about Docsumo? A very user friendly intererface, and a time saving process. Review collected by and hosted on G2.com. What do you dislike about Docsumo? I have yet to find any Downsides on using Docsumo. Review collected by and hosted on G2.com. What problems is Docsumo solving and how is that benefiting you? The time it takes to process billing, and keeping track of what Invoices have been processed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CC Charles C. Small-Business (50 or fewer emp.) 3/15/2023 "Docsumo integration in TFC" 4.5/5 What do you like best about Docsumo? We choose Docsumo becasue they were best option for integrating OCR within our custom built systems. Their API library is full featured and easy to implement. Review collected by and hosted on G2.com. What do you dislike about Docsumo? No downsides, I would recommend them to other organizations. Review collected by and hosted on G2.com. What problems is Docsumo solving and how is that benefiting you? Docsumo saves time for our data entry personnel. We have decreased the time necessary for processing invoices by three-fold. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic GM Grant M. Director of Product Development & Innovation Mid-Market (51-1000 emp.) 1/19/2023 "Best OCR Company in the Market!" 5/5 What do you like best about Docsumo? Excellent technology offers unmatched accuracy over a wide range of document types, but the customer success and engineering teams really set them apart. Review collected by and hosted on G2.com. What do you dislike about Docsumo? Working with a team in a vastly different time zone can be challenging, but they have been quite accommodating to our schedules, which I appreciate. Review collected by and hosted on G2.com. What problems is Docsumo solving and how is that benefiting you? We are leveraging DocSumo to extract data from financial statements like profit & loss statements and invoices to cut down significantly on data processing time and cost Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 9/19/2023 "Easy to use" 3.5/5 What do you like best about Docsumo? It can convert complex pdf files without compromising the details on it Review collected by and hosted on G2.com. What do you dislike about Docsumo? There are some words mixed on other items which cannot be found on the pdf file (ex. arataatataata POS withdrawal) Review collected by and hosted on G2.com. What problems is Docsumo solving and how is that benefiting you? Manual Upload Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MA Matt A. Mid-Market (51-1000 emp.) 3/13/2023 "The Docsumo team was very helpful and organized." 4.5/5 What do you like best about Docsumo? The web app is very intuitive and easy to use, and the support team is helpful and responsive. Review collected by and hosted on G2.com. What do you dislike about Docsumo? There was no real down side with Docsumo. Review collected by and hosted on G2.com. What problems is Docsumo solving and how is that benefiting you? Eliminating data entry and facilitatating document automation integrated with multiple platforms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Stephen P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen P.") SP Stephen P. Senior Manager Small-Business (50 or fewer emp.) 1/9/2023 "Custom PDF to Excel conversion" 5/5 What do you like best about Docsumo? Ease of use and flexibility to meet the requests of our specific use case. Review collected by and hosted on G2.com. What do you dislike about Docsumo? It is somewhat difficult to review large PDF files. However, the Docsumo team has resolved the technical issues in our use case, so reviewing is practically obsolete. Review collected by and hosted on G2.com. What problems is Docsumo solving and how is that benefiting you? Docusumo has dramatically taken a largely manual process and automated it. It has also given us data validation in a fraction of the time and data consistency. We are now able to perform data analytics on data samples that were previously very cumbersome. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sushree S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sushree S.") SS Sushree S. Senior Technical writer Small-Business (50 or fewer emp.) 1/21/2023 "Great software for a growing business" 4.5/5 What do you like best about Docsumo? Pros: A lot to say about the pros. It has a better pricing model compared to similar apps in the market (I previously used Docparser). It can digitise invoices in seconds without any data duplication or manual entry errors. The sales process is really smoothand you can also get a demo on same day request. Review collected by and hosted on G2.com. What do you dislike about Docsumo? The UI can be more intuitive and the API document can be a bit more ellaborative. Review collected by and hosted on G2.com. What problems is Docsumo solving and how is that benefiting you? I used Docsumo to digitize invoices. Review collected by and hosted on G2.com. 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