I really like the fact that you can automate either accounts payable or receivable functions as well as other accounting tasks. Review collected by and hosted on G2.com.

Although Docstar is an intelligent program it still requires plenty of labour to set up as well as monitor should things go sideways for some tasks. Review collected by and hosted on G2.com.

My favorite thing about docstar is the ability to use the “retrieve” tool to search any document I’m looking for u see a specific account! Review collected by and hosted on G2.com.

When using the retrieval process, the way the documents are listed, it can be hard to read and the format/font could be a little bigger. Have not figured out a way to change this. Review collected by and hosted on G2.com.

The best part of Docstar is probably the support as if we have an issue, we can quickly get an answer from someone who is very adept with the system. Searching for documents is also nice as it is quick and you can easily narrow down results by using keywords. Review collected by and hosted on G2.com.

Well, it is complicated but it is a document management system so it's going to be complicated. With the training and support that is available to us, we've been able to get quite familiar with the system though. Review collected by and hosted on G2.com.

It looks nicer and I have had better luck searching for documents than I did with the program we used previously. Everything is neatly organized. Review collected by and hosted on G2.com.

There is quite a lot more clicking and drop-down menus than our predecessor. That slows my workflow down considerably because more steps have been added. Review collected by and hosted on G2.com.

Docstar ECM is my go to daily program for document management, all my records are available at my fingertips within seconds, which cuts time, improves workflow and cooperation across our whole firm. Increases work production and cuts cost of manual labor. Review collected by and hosted on G2.com.

The layout may not be simple for new users who are technologically illiterate. Review collected by and hosted on G2.com.

The ease of use for our field staff to review and approve invoices from anywhere with a network connection.

The customer service. They are willing to go above and beyond to get what you need done or corrected. Review collected by and hosted on G2.com.

I did not find this product 3 years ago. Review collected by and hosted on G2.com.

The software is easy to use with a very minimal learning curve. You can be approving invoices super fast and get you vendors paid.

There are a ton of options built in to the software that make it easy to annotate and export data if you have questions or concerns.

The platform is great if you are organized as once you systematically get in routine, approving invoices is less of a chore. Review collected by and hosted on G2.com.

Not very clear on what the workflow is for invoices that get rejected. I haven’t spent much time studying this but would like if I could send the invoices back to the vendors for correction in the same workflow that has me sent them. Review collected by and hosted on G2.com.

The workflow actions available in Eclipse are extremely useful and well thought out. We process 700 documents a day using OCR and workflows that walk our staff through simple questions to learn more about the document. Review collected by and hosted on G2.com.

There have been several stability issues during our 3 years on Eclipse. Some that bring our organization down for a week+. Review collected by and hosted on G2.com.

It is quite friendly to use.The service staff treats you with kindness and respect. Review collected by and hosted on G2.com.

Some basic things in the product settings, and too many updates. Review collected by and hosted on G2.com.

Docstar allowed us to process 100k invoice by a single person. It links the invoice with our ERP solution for invoice matching. Review collected by and hosted on G2.com.

The software had to be customized for our environment. This can make it difficult to get fast support at times. Review collected by and hosted on G2.com.