Verified User in Management Consulting
CM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Product documentation software that is second to none!"
5/5
What do you like best about Docsie?

It offers a lot of features that are really helpful. With an easy user interface, it is capable of supporting almost any kind of documentation use-case. Ability to collaborate with teams and publish content under strict editorial controls. Well-designed search navigation makes it easier to create knowledge bases that are searchable. Excellent analytics, get insights about your documentation quickly. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

It takes some time to learn how to use it. But after getting some guidance from their tech team, we got started using Docsie and we love it! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Ideal way to create documentation productively."
4.5/5
What do you like best about Docsie?

A fantastic and dependable knowledge base tool with a generous amount of options to choose from. The functionality and the behaviour are simple to comprehend. The assistance provided by the customer success team is really appreciated. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

I have noticed that once they release new features, every now and then, there are kinks. However, they are really quick to fix them and have everything functional. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Everything you'll need to complete your documentation workflow"
5/5
What do you like best about Docsie?

It's a fantastic tool for our staff to have. It provides us with all we want at a reasonable price. Docsie is really simple to use and is an excellent match for the majority of knowledge base websites. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

As of right now, there are none, but anytime we feel anything is necessary, we would publish it on the product roadmap, and they would typically answer on time, which I believe is a fantastic thing! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"This is an excellent platform for information exchange!"
5/5
What do you like best about Docsie?

My favorite aspect of Docsie is that it empowers all of the teams to be self-sufficient by creating effective user guides and manuals for our teams to use. Docsie is something we utilize on a regular basis, and we are devoted to knowledge and sharing and collaborating on building out our knowledge portal. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

To be quite honest, there isn't much to dislike. To get the most out of the tool, all you need to do is be dedicated to using it regularly and you will find it fun. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"All the tools you need to create a nice looking knowledge base."
5/5
What do you like best about Docsie?

The design is really clean and simple to explore. The fact that articles are organized into sections that are easy to read and browse through allows me to have rapid access to a range of information is another something I like. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

No issues at this time! It's a great tool and I like using it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easily create fully functional knowledge bases with Docsie.io!"
5/5
What do you like best about Docsie?

Maintaining and creating your knowledge base with Docsie.io is super easy. Docise's documentation is accessed from any location and is collaborative. The knowledge base creation process is simple, easy to understand, and maintain. It also allows for nice robust versioning, which allows you to make updates easily, which only appear after activating the new updated version. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

There are not many templates, but Docsie is more than sufficient for creating any type of documentation you require. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Technical documentation at its best!"
5/5
What do you like best about Docsie?

We had been utilizing an alternative documentation software for our technical documentation, but the documentation was lacking in configuration abilities and it wasn't easy to meet the requirements of a standalone knowledge base. Docsie offers a number of distinguishing characteristics that distinguish it from other commonly used documentation software. Docsie has great saving and restoring capabilities.

You can also use Docsie to manage version control. As a result, the most difficult problems in creating our knowledge base were successfully resolved with Docsies tools and features. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Even though Docsie supports many integrations, they do not support every integration at the moment, but their tech team seems to be working hard on releasing new updates very frequently. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Excellent tool for creating customizable knowledge bases."
5/5
What do you like best about Docsie?

It is a safe platform for creating robust and full-encompassing knowledge bases. Docsie also has one of the best customer support I have seen; their team isalways willing to help and make our processes a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Some of their features are hidden, but once you know where they are it's easy to progress quickly with creating nice-looking knowledge portals which are translatable and dynamic. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Product documentation software that works well"
5/5
What do you like best about Docsie?

In addition to the documentation publishing builder function, which allows you to quickly design articles that have subsections. There is a friendly and clean design making it a very user-friendly experience. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Nothing! We love the product and Docsie has an amazing customer service and tech team. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Helpful Platform For Product Documentation"
4.5/5
What do you like best about Docsie?

We are able to consolidate all of our knowledge thanks to Docsie. Docsie seems to be useful for both the sales/marketing and technical teams, as well as internal documentation for our product development and project planning! Docsie allows for several integrations, which makes it a very versatile tool. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Using Docsie on mobile is a bit clunky. However, its UI is not meant for mobile. Its a very extensive platform, so I feel it was always meant for despot only. But I have used it on my tablet on a few occasions, and it seems to work fine there—nonetheless, the documentation output works on every device. Review collected by and hosted on G2.com.