Linda J.
LJ
Linda J.
User Experience Designer
Small-Business (50 or fewer emp.)
"We love Docsie!"
5/5
What do you like best about Docsie?

The ease with which it may be used. The UI is very user-friendly and simple to understand. Members of the team with no prior knowledge base creation exrpieince have been able to grasp the concept quickly after a short training session. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

The only thing I dont like is that we didn't find Docsie sooner! Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"Excellent place to do technical documentation."
4.5/5
What do you like best about Docsie?

An excellent knowledge-base tool with a generous amount of capabilities; it is simple to comprehend how each feature operates, and the assistance of your customer success team is really appreciated. In general, the product has reached a mature stage. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

We experienced a few difficulties where we'd have a blip when a new version was made available, but that was resolved. Typically, this was resolved fairly quickly by the Docsie team and was not considered to be a serious issue. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"The best documentation creator I've come across thus far."
5/5
What do you like best about Docsie?

Docsie's new interface is completely functional for all of the tasks we need it to do. It is very durable and enables seamless communication with our team. It works swiftly and simply for the development of documentation from start to finish. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

It will take some time to get familiar with all of the features. There are several features, Docsie is robust, and we like it for this reason; nonetheless, there is a little learning curve. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Well needed platform for development documentation."
4.5/5
What do you like best about Docsie?

Docsie interface is really simple to understand. It works under the bases of books and shelves and a workspace. I like this because it provides all the functionality we need for development documentation in conjunction with colaboration tools. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

There are a lot of new features consistently updated on the platform and it can be hard to keep track of where they are. This is a good and bad thing. Its good because they always update the platform with new features, which are awesome, but its bad because sometimes they appear without us knowing how to use them fully. This is solved by contacting the Docsie team for technical questions and support. Review collected by and hosted on G2.com.

Diane S.
DS
Diane S.
Project Manager
Small-Business (50 or fewer emp.)
"Life saver tool for client-side documentation!"
5/5
What do you like best about Docsie?

Docsie has many amazing qualities. It publishes simple yet dynamic design documentation, which are easy to create, and has so many plugins to make them meet all requirements. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

It took us some time to learn how to use the platform. We had to get a few demos to clear up any misunderstandings we had. However, Docsie's team was patient and answered all of our technical questions and cleared up all of our confusion. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Reliable and easy to use."
4.5/5
What do you like best about Docsie?

Docsie is really user-friendly. It's good to be able to see previews of your changes, the statistics tool is useful, and the customer support is excellent. Their personnel is always prepared to provide a hand and is quite attentive to customer comments on their products. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Using tables in the editor seems somewhat tricky; however, they have improved it drastically. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"On point for creating technical writing project!"
5/5
What do you like best about Docsie?

Using the Docsie software is a really pleasant experience. The several sorts of material that may be created in a document meet all of the requirements I've had while using Docsie. Embedding media is a neat and aesthetically appealing method of displaying information. Content categorization is a fun and rewarding activity. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

I understand that this is a minor point, but Docsie does not have a dark mode option, which has grown somewhat more vital to me as a general feature as time has passed using other tools. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"All encompassing documentation solution."
5/5
What do you like best about Docsie?

In addition to being a highly powerful and valuable piece of software, the greatest thing about using it is that it is incredibly simple to use and very user-friendly. In general, Docsie has been really easy and hassle-free throughout my relationship with them. In addition to having handy editing capabilities, it is quite functional. Docsie is updated and improved on a regular basis, and it is also committed to providing helpful customer service as well. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

There isn't anything to hate about this platform in terms of its functionality. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Very smart tool!"
5/5
What do you like best about Docsie?

Docsie has an intuitive design. It's fun to use and easy to publish documentation. We use it all the time for technical writing projects and it's an awesome software to publishing documentation from the beginning of developing them to the end. Docsie's team is also very knowledgeable, and they offer great insights into the documentation process. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Publishing knowledge bases and documentation with Docsie's online cloud is easy; however, publishing with one line of code does take some technical skills to manage that process. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Nice platform and customer service"
5/5
What do you like best about Docsie?

Docsie makes creating, building, and publishing documentation and portals easy and fast. There are so many amazing tools that make this process super powerful and easy. We love it. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Nothing comes to me when I try to write about anything dislike. I would say that there aren't any. Review collected by and hosted on G2.com.