Roxy R.
RR
Roxy R.
Business Analyst
Enterprise (> 1000 emp.)
"Fantastic, and fun to use doc creation tool!"
5/5
What do you like best about Docsie?

Docsie team, you so much for creating an awesome documentation creation product! From end to end flow Docsie allows you to create, publish and maintain awesome looking documentation! Review collected by and hosted on G2.com.

What do you dislike about Docsie?

It takes some getting use to when you first get started. However, after a few runs through the platform and its features, it becomes like second nature to create awesome documentation. Review collected by and hosted on G2.com.

Wendy M.
WM
Wendy M.
Project Manager
Enterprise (> 1000 emp.)
"Documentation made easy!"
4.5/5
What do you like best about Docsie?

In addition to the excellent auto-save function given by the platform, which is simple to create documentation, maintain it and publish it. The platform's intergreation feature is also excellent since it works well with the usage of gifs and photos. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

It would be nice to have to have a more updated user manual and perhaps additional formatting choices for the text, the ability to utilise other forms such as points, numbers, and blockquotes in combination with one another. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Brings all the tools you need to create awesome documentation!"
5/5
What do you like best about Docsie?

When it comes to building documentation and knowledge portals, Docsie is user-friendly and fun to use! knowledge portals may be organised into subjects and subtopics, which I find useful. Incorporating multimedia content and hyperlinks into notes makes it simple to produce and distribute documents to colleagues and customers. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Sometimes I forget when I am in editor mode or viewing mode within articles. It's kind of my fault since there is a clear button stating to click it to start editing, but perhaps it could be more visible? Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"Keeps us on point!"
5/5
What do you like best about Docsie?

Beautiful design, easy-to-use interface, and prompt customer service. The use of the application is enjoyable, and our team is having a good time utilising it in a social and collaborative environment. I truly like the platform's quick knowledge search, and I believe that this is an under-marketed feature of the site. Providing we can fully integrate all of our platforms into Docsie and the indexing and searching ability is robust enough, Docsie has the potential to be a beneficial one-stop-shop for our team for finding everything that is linked to the company. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

To be quite honest, I can't think of any significant drawbacks. Any knowledge base would have friction due to the large quantity of organisational information that has to be captured and organised, but that would have happened regardless of which one was used as a starting point. Review collected by and hosted on G2.com.

Jennifer K.
JK
Jennifer K.
Business Analyst
Enterprise (> 1000 emp.)
"Docsie is required for awesome docs!"
5/5
What do you like best about Docsie?

The simplest solution is always the best solution for a problem. My confidence in my ability to figure out how to create awesome docs has grown over the course of just a few weeks of using this tool Everything about this is amazing, and we can completely enjoy a whole knowledge portal as a result. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

You should not have any negative feelings about Docsie for the time being. Review collected by and hosted on G2.com.

Margo K.
MK
Margo K.
Buciness Analyst
Enterprise (> 1000 emp.)
"Nice integration capabilities with Documentation"
5/5
What do you like best about Docsie?

You can create articles quickly and easily because of its user-friendly UI. Using keyboard shortcuts to write is really convenient, and there is also fantastic search navigation. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Tables were an issue when we first started, however, they have fixed this feature and it works great now. We can do quick basic financial tables for our clients with ease. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Well-rounded for continuous documentation creation."
5/5
What do you like best about Docsie?

The framework is fantastic. The features are amazing, such as the option to turn an item to stale, add custom CSS, and download articles. They're a young organisation that values customer feedback. Every new feature is something I eagerly anticipate! Review collected by and hosted on G2.com.

What do you dislike about Docsie?

Every now and then there are minor issues with new releases for the application but overall we have a great experience with Docsie! Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Very unlikely to find an equivalent service and software for documentation."
4.5/5
What do you like best about Docsie?

It is really convenient to be able to customize your documentation layout completely and create your own layout. The documentation builder has made it very simple to create a landing page even if you have no prior experience with web design. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

I'm overwhelmed by the number of features, and I need to run through a few tutorials to go over them all. It being robust is awesome once you know how everything works, but it's bad in the sense that there is a lot you can do and you need to understand how everything works. Take some time to dig through the platform and eventually, in a week or so, you get used to everything and all the features and have fun with it. Review collected by and hosted on G2.com.

Ghina S.
GS
Ghina S.
Business Analyst
Enterprise (> 1000 emp.)
"Excellent tool for knowledge sharing!"
4.5/5
What do you like best about Docsie?

The tool's simplicity of use. It is incredibly intuitive and simple to use, which means that the entire team can access and utilise the system with little or no training. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

You can integrate a Google Sheet, however, the built-in Docsie table editor was difficult to use at first, but they improved it and it's a lot easier now. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"It was really simple to set up, publish and maintain docs!"
4.5/5
What do you like best about Docsie?

I like how simple it was to set up, how soon our staff was able to begin generating help documentation, and how easily it can be integrated with our live chat platform. Their crew is very responsive to inquiries and a pleasure to work with. I strongly advise you to look into them if you are looking for a knowledge base solution. Review collected by and hosted on G2.com.

What do you dislike about Docsie?

There is nothing I hate about it, however, more connection with our live chat platform would be fantastic! But they are making their own chat! Review collected by and hosted on G2.com.