I like that Dock is customizable. One template might work well for one client but not for another, and Dock lets me create a new template that fits each client’s specific needs. Since many clients don’t have experience with onboarding platforms, I can keep things very simple and easy for them to work through in Dock. I also like that I get notifications for all tasks and sub-tasks client enters so I can get in Dock quickly and start working on it. My most favourite thing is that my clients are not required to setup an account for Dock which can be one of the biggest blockers for some of my clients if they are not very tech-savy. Review collected by and hosted on G2.com.

Sometimes I run into issues with the progress bars in timelines. To save time and make sure I’m reporting my onboarding timeline status correctly, I end up switching the progress bar to Manual. Review collected by and hosted on G2.com.

Dock has completely modernized the way we engage and collaborate with our clients. Rather than the traditional back-and-forth of emails loaded with PDF attachments and multiple versions of proposals, Dock provides a single centralized portal where everything lives in one organized, always up-to-date location — from brochures and one-pagers to full proposals and even meeting and demo recordings that stakeholders can revisit and share internally at any time. It creates a polished, professional client experience that reflects the level of partnership we bring to every engagement, eliminates email clutter, and keeps everyone aligned without the constant follow-up. For any team looking to streamline client communication and bring a more modern, efficient approach to how they manage deals and relationships, Dock is a game-changer. Review collected by and hosted on G2.com.

Haven't found much to dislike about Dock just yet — the one thing worth noting is that building out the templates can feel a bit time consuming upfront, though to be fair our team had resources that put those together for us which made it much more manageable. Outside of that, it has been a really seamless experience. Review collected by and hosted on G2.com.

What I like most about Dock is how easy it makes sharing everything with clients in one organized place. Instead of digging through email threads for the latest deck, contract, or onboarding doc, our clients have a single link that stays up to date. The mutual action plans keep deals and onboarding on track because everyone can see what's done and what's next. It's also genuinely simple to set up—the templates let us spin up a new client space in minutes, and the whole thing looks polished and professional without much effort on our end." Review collected by and hosted on G2.com.

If I had to pick something, the amount of customization can be a bit of a learning curve at first—there are a lot of options, and it took some experimenting to figure out the setup that worked best for us. I'd also love to see a few more native integrations, since we occasionally have to work around tools that aren't directly connected yet. Neither of these is a dealbreaker, and the experience has been smooth once we got things dialed in. Review collected by and hosted on G2.com.

Dock has been super helpful in my day to day as an account executive. You can easily create fully baked deal rooms that keep multiple stakeholders engaged & informed across the sales cycle. Dock links into existing tools like slack, gong, etc., can help with reporting by tracking viewing sessions and streamline customer evidence via case studies. It makes information sharing across C-Suites and buying teams seamless and drives quicker sales cycles and less redundancy. The UI is super simple & easy to use. The tool performs as promised and support has been great! Dock's AI workflows will automatically spin up deal rooms using our templates when an opportunity triggers it to. The ROI is there! Review collected by and hosted on G2.com.

Would enjoy further customization but i'm sure its more of a user error Review collected by and hosted on G2.com.

Streamlined way to project manage and easy to store docs and hide them from public view until the timing is right. There are endless options in terms of flexibility in how you can design the look of your shared project view with clients. Customer success team is also so responsive and willing to show you around the tool which is helpful. Review collected by and hosted on G2.com.

So far I have enjoyed the platform, if it integrated with other tools and was able to automatically add call recordings or pertinent resources this would obviously make maintenance easier I'm sure they will move in that direction in the future Review collected by and hosted on G2.com.

I use Dock for creating interactive trackable deal rooms, which really helps with complex deals. I like how I can see who from the client's team is engaging with my sales collateral and then do timely follow-ups based on that engagement. The interface is not overcrowded, and the visual builder is pretty straightforward, making it more user-friendly. During presales, when I create a lot of custom collaterals like looms, Google Docs, and slide decks, Dock's visual builder lets me organize all this data in a compelling way. I find the visual builder to be way more powerful and intuitive compared to what I used before, and the deal rooms look way more professional too. Review collected by and hosted on G2.com.

Pricing seems to be tailored to sales teams, not individual contributors/consultants etc. A per-user plan would be great, but everything starts from 5 users, which I don't have. Review collected by and hosted on G2.com.

I really like that I can link to specific parts within the customized portal, making it very easy when I'm sending emails and referencing specific portions. It's also really easy to update and add additional information. It's super flexible, making sales cycles feel a lot more customized and human. Sometimes content can feel like a wall of text, but being able to link to specific relevant portions just makes emails really easy. I can also track when people are opening and interacting with the portal, and I really like those features. Honestly, it's super easy to use and very seamless. As a rep, I really love using it. The initial setup was incredibly easy. It's probably one of the coolest tools that I've used in my sales career, and I've never seen anything like it. Review collected by and hosted on G2.com.

I think if anything, maybe a little bit more control making some of the templates so that I can replicate them a little bit easier. That might be an admin feature. Review collected by and hosted on G2.com.

It helps manage projects and onboard new customers better. We're able to keep everything in one place to track timelines, customer feedback, and action items for individuals. The interface is straightforward and I like that we can create multiple templates. The support is great whether it's a real person or their AI/support articles. You can set notifications for specific tasks and due dates which is great to keep people on track and it also integrates with HubSpot. I also love that it updates in real time and doesn't take long to load after publishing changes. The webinars the Dock team holds as well have been super helpful in helping us understand all the Dock can do. Review collected by and hosted on G2.com.

If a tab is hidden, you cannot connect it to a timeline, so we have to remember to update that manually. Review collected by and hosted on G2.com.

What we like most about Dock is how it combines a clean UI/UX, strong performance, and the ability to bring everything together in one place. The platform feels intuitive and easy to navigate, which makes adoption simple for both our team and our partners.

Dock’s integrations reduce manual work by connecting with the tools we already use, and the overall experience stays fast and reliable even as our needs grow. We also appreciate the value it delivers from a pricing and ROI perspective—it produces meaningful results without adding unnecessary complexity.

Onboarding was straightforward, and the support team has been responsive whenever we’ve needed help. In addition, Dock’s intelligent features streamline collaboration and keep important information organized, so our team can work more efficiently.

Overall, Dock offers an excellent balance of usability, functionality, and value, making it one of the most effective collaboration platforms we’ve implemented at BuildLR. Review collected by and hosted on G2.com.

There is very little to dislike about Dock. As with any platform, there are a few advanced features and customization options that took some time for our team to fully explore and implement. We'd also like to see continued expansion of integrations and workflow automation capabilities as the platform evolves.

That said, these are relatively minor points. Dock has consistently delivered a reliable and user-friendly experience, and the benefits have far outweighed any challenges we've encountered. Review collected by and hosted on G2.com.

I love that I can configure each dashboard to fit the unique needs of the associated client. I love that integrations are easy, and that I can include reporting into the associated dashboard. I also have appreciated that onboarding clients is pretty simple, and this platform has stellar performance. I'm grateful to say that every dashboard update has been captured. I don't have any true negatives from working with this software. Review collected by and hosted on G2.com.

There are times that servers can move a little slowly, but all in all, I really love most everything else. I have no big issues, which I am so incredibly grateful for. Review collected by and hosted on G2.com.