Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Happy customer for 9+ years"
5/5
What do you like best about DNSimple?

We first learned about DNSimple through a recommendation in the documentation for our hosting provider (Heroku) in 2014, and I'm very glad we did.

DNSimple's customer service is highly responsive, their interface is easy to use, and their prices very reasonable. Review collected by and hosted on G2.com.

What do you dislike about DNSimple?

We haven't found a downside to using DNSimple yet. Review collected by and hosted on G2.com.

CR
Chris R.
Small-Business (50 or fewer emp.)
"Still happy after all these years"
5/5
What do you like best about DNSimple?

I've used DNSimple for all my domains, personal and business, for at least 10 years. I know there are now more options out there, but I've had zero reason to even think of looking elsewhere. On the rare occasions I've needed customer service, they've responded quickly and professionally and cheerfully. Review collected by and hosted on G2.com.

What do you dislike about DNSimple?

I haven't yet run into a downside. Their name fits. Review collected by and hosted on G2.com.

ML
Matthew L.
DevOPs Engineer
Small-Business (50 or fewer emp.)
"Reliable and easy-to-use Cloud DNS management"
5/5
What do you like best about DNSimple?

I really like the ways I am able to automate all things DNS using their API.

From the command-line using Lexicon I can manage and create any DNS records I need.

The service is reliable and geographically disbursed, this helps keep our infrastructure online and maintain resolution even in a network outage. Review collected by and hosted on G2.com.

What do you dislike about DNSimple?

At first, DNSimple didnt have the same features of their competitors -- including full DNSSEC support, YubiKey/Security Key 2FA and secondary zones.

However, over the past year DNSimple seems to be making great strides to put their product on par with their competitors and at a fair cost. Review collected by and hosted on G2.com.

Pierre d.
PD
Pierre d.
Co-Founder
Small-Business (50 or fewer emp.)
"Champion of customer care"
5/5
What do you like best about DNSimple?

- Smoothless transition from existing DNS

- Taking the time to understand our particular business-specific problems

- Ensuring no downtime during migration

- Simple and quick UI

- Reliability

- Speed Review collected by and hosted on G2.com.

What do you dislike about DNSimple?

Nothing really.

Price per domain could be lower, but again, the premium service they offer is well worth those few $. Review collected by and hosted on G2.com.

JM
Julia M.
Small-Business (50 or fewer emp.)
"DNS Simple, it's all in the name"
4.5/5
What do you like best about DNSimple?

As the name suggests, the DNS management platform is really easy to use and accessible. In addition to this, the support team is very responsive and super efficient. Review collected by and hosted on G2.com.

What do you dislike about DNSimple?

I must admit that there is not much negative to say. Review collected by and hosted on G2.com.

Rithika G.
RG
Rithika G.
Cloud Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Configuring server-wide DNS template is made simple for our Enterprise Network with DNSimple"
4.5/5
What do you like best about DNSimple?

DNSimple offers a comprehensive platform to manage web hosting, DNS and mail services through its user-friendly GUI. Within a few steps, we can propagate the request to a web server and establish a virtual host for the system. Since all administration and hosting control panel is maintained in a single platform interface, it's easy to track the cost factors and provide more flexibility to our services. Review collected by and hosted on G2.com.

What do you dislike about DNSimple?

Its documentation can add up to its latest feature inclusions. Updated resource & support blogs will further help with the learning curve of its services. All remaining aspects are suitable for our enterprise network management. Review collected by and hosted on G2.com.

Valters J.
VJ
Valters J.
DevOps Engineer
Small-Business (50 or fewer emp.)
"A dependable service with amazing technical support"
5/5
What do you like best about DNSimple?

We primarily use the DNS offering by DNSimple, and it has been amazingly stable in our experience.

We use the Node.js API library provided by them for managing our records dynamically and have been happy with the documentation and functionality.

During our years of usage, we have only had to open two support tickets for observed strange behavior - once for geographical synchronization issues and once for record consistency in a single location. Troubleshooting with DNSimple's technical team was a joy in our experience. Discovering the race conditions allowed us to obtain insights and (surprisingly?) made us feel more reassured about the product. Review collected by and hosted on G2.com.

What do you dislike about DNSimple?

Although we did experience issues as mentioned earlier, it's hard for me to put it down as a clear negative due to how fast and well they resolved it, and we haven't seen the same issue twice during the years.

We believe linking DNS templates more closely to the actual zone records could be beneficial - so that when you update a template, all the zones are updated. Right now, if you change a template, you need to update the relevant (previously deployed) zones yourself, so that can be a bit of a pain in implementing templating as of now.

And the future roadmap is not publicly available - so when you request a change, you don't have an excellent point of reference where you could track its progress. Review collected by and hosted on G2.com.

Sara Y.
SY
Sara Y.
Digital Campaigns Manager
Mid-Market (51-1000 emp.)
"It's just that DN simple!"
3.5/5
What do you like best about DNSimple?

I like that it effectively imports DNS records and integrates smoothly with the API. As an assistant to content creators, I also like that it meshes well with Wix, Square Space, and Wickr for website development purposes. I admire that DNSimple is fluid with better security compared to previous domain management platforms I have used in the past. In general, it's a safe, secure, and reliable provider. Review collected by and hosted on G2.com.

What do you dislike about DNSimple?

As an ops associate, I often assist our nonprofit's digital department with creating and setting up new domains. I do not like that even with their most expensive "so-called" business plan, it's still an added / extra expense to make more than five domains, but I appreciate that they are upfront about that cost with their transparent pricing in the first place. Review collected by and hosted on G2.com.

Shuja S.
SS
Shuja S.
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Simple and effective"
5/5
What do you like best about DNSimple?

As the name suggests, the DNS management is simple. Ability to add CNAME to apex records, option to redirect, issuing the LetsEncrypt certificates, APIs are good enough for any use case.

Overall top notch service with reasonable pricing. Review collected by and hosted on G2.com.

What do you dislike about DNSimple?

Nothing much to dislike, I would have liked the integration with heroku to automatically update the certificates too, currently it only updates the DNS. Review collected by and hosted on G2.com.

Israel F.
IF
Israel F.
Software Engineer
Small-Business (50 or fewer emp.)
"A human dns provider for developers"
5/5
What do you like best about DNSimple?

Clear packages, no hidden costs or fees, annual payment and GREAT (trust me, REALLY GREAT) customer support and an API to automate your domain management.

They incorporated one-click setups for most common use cases so, you might just purchase your domain and be one click away from managing your corporate email and redirecting traffic to your website. Review collected by and hosted on G2.com.

What do you dislike about DNSimple?

You need to get a package with certain allowance, so, you might end up on a package which gives you the possibility of having 10 domains when you actually need only 6 or 7. There's no "pay as you go" or "pay per use" package. Review collected by and hosted on G2.com.