MD
Menno d.
System Engineer
Mid-Market (51-1000 emp.)
"DNSFilter: the modern way of providing internet-security to computers"
4.5/5
What do you like best about DNSFilter?

The way this cloud-service is providing you the tools to set and forget your security-policy for everything you need. Also, the logs of all allowed and blocked events are amazing. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Sometimes a website is put in the wrong catergory, but you have everything available to fix this when needed. Review collected by and hosted on G2.com.

Response from Jenine Laviola of DNSFilter

Hi Menno,

Thanks for writing us this review! Glad to hear things have been working out well for you. Apologies for when a website gets miscategorized, but good to see it's gotten fixed. If you need anything at all don't hesitate to reach out to my email jlaviola@dnsfilter.com

Verified User in Building Materials
AB
Verified User in Building Materials
Mid-Market (51-1000 emp.)
"DNS Filtering"
4.5/5
What do you like best about DNSFilter?

Easy to use and implement. Had it set up and deployed to a test group in minutes.

They have a roaming client for both our Windows Laptops and iPhones. Both of which were easily deployed via Intune. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Not many downsides to adding this layer of security to your environment. Unless you need/want to do SSL inspection. Review collected by and hosted on G2.com.

Response from Jenine Laviola of DNSFilter

Hello,

Thank you for writing us this review! Glad to hear you have found it easy to use and implement. Thanks for mentioning to really take a look at our product when you are thinking about competitors. If you need anything at all, please don't hesitate to reach out. jlaviola@dnsfiler.com

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"DNS for MSP"
5/5
What do you like best about DNSFilter?

DNSFilter has been a great tool for reporting and giving us an insight on the customers network. The user interface is easy to use and deploy. Since we can push with our RMM deployment makes it easy. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Reporting while great can use some work. Also some items make it difficult to see which user is viewing what site. Integration with our RMM would make it easier as well. Review collected by and hosted on G2.com.

Response from Jenine Laviola of DNSFilter

Hello!

Thank you so much for writing this review. We appreciate you taking the time. Glad to hear you find our user interface easy to use and deploy and that our product has helped you protect your remote workers. In regards to reporting, we are definitely working on making this better. It has been something our MSP’s have requested heavily! We just released Scheduled Reports (you can find more info on our G2 profile) with summaries, but we are working on releasing more reports in the near future. If you need anything more, don't hesitate to reach out jlaviola@dnsfilter.com

Antonio F.
AF
Antonio F.
Warehouse & IT Operations Manager
Small-Business (50 or fewer emp.)
"Better than Comodo"
5/5
What do you like best about DNSFilter?

DNSFilter is so easy to use with blocking sites, categories, and designing block pages. The block pages are nice and simple and do what i need them to do as well as having the ability for entering the bypass password. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

at the moment it has been working pretty well for our company and don't have anything i dislike about DNSFilter. One thing that would be nice to have is a mobile app but their mobile site function well. Review collected by and hosted on G2.com.

Gary C.
GC
Gary C.
IT Director
Small-Business (50 or fewer emp.)
"Very reliable with a variety of methods to integrate dNSfilter into you network infrastructure."
5/5
What do you like best about DNSFilter?

The support responds quickly and the staff always follows through with their promises.

The clean easy-to-use web-based interface is set up quick and easy. Once configured updating and adding features is simple and straightforward. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

The list of dislikes gets shorter all of the time. They have continually added features and capabilities to DNSfilter. The biggest flaw I see now is the WebGUI seems to lag the feature updates, especially in the help section. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Simple and Effective"
5/5
What do you like best about DNSFilter?

The reporting is very comprehensive. All relevant data that you need to ensure everything is working as desired is at your fingertips. Very simple to set up and configure. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

The per-user pricing model for a DNS filtering service is a cash grab typically seen by Oracle and Cisco. DNS request volume-based tiers or tiered services based on the plan would make more sense. Review collected by and hosted on G2.com.

Response from Jenine Laviola of DNSFilter

Hello,

Thank you for writing this review. Glad to hear you've found our reporting to be comprehensive and that setup was very simple. In regards to the per-user pricing model, we are really flexible with our pricing, and typically we bill you off of what you have the least of. To break it down: if you have 20 computers that need protection, but only 5 users, we would bill you off those 5 users, and the same works vice versa. If you have 20 users and only 5 machines, we would bill you off those 5 machines. In addition to the User/Device Billing, we do offer query-based billing in certain use cases. If you need anything else, please don't hesitate to reach out jlaviola@dnsfilter.com

CH
Cheyenne H.
O
Small-Business (50 or fewer emp.)
"Great product to help you stop your users from being Phished!"
5/5
What do you like best about DNSFilter?

DNSFilter is easy to configure and use. End users don't even know you've implemented it until a malicious site has been blocked. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

DNSFilter's default seems to be "parked" domains. If they haven't seen a website then the site is marked as Parked. Make sure to block parked domains! Review collected by and hosted on G2.com.

Kelly Speers, Author and I.
KI
Kelly Speers, Author and I.
President
Small-Business (50 or fewer emp.)
"Protection even when you didn't know you needed it"
5/5
What do you like best about DNSFilter?

I like the setup and deployment. Very straightforward and easy to manage. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Being too simple in the categories I would like more of a detailed list to block but that may be overwhelming I suppose. Review collected by and hosted on G2.com.

Response from Jenine Laviola of DNSFilter

Hello Kelly,

Thank you for writing this review! We appreciate you taking the time. Glad to hear setup and deployment has been very straightforward and easy to manage. I will certainly pass along your feedback about more detailed categories to our product team. If you need anything at all please don't hesitate to reach out to my email jlaviola@gmail.com

Verified User in Hospitality
AH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Fast and easy to deploy"
4.5/5
What do you like best about DNSFilter?

Protect an entire network in a minute. DNSFilter already saved us from some malwares before antivirus alert as the domain used to download malicious payload was blocked by DNSFilter.

It's our first level of defense and a great web filtering tool for all devices in the company (including IoT). The roaming client gives us the same level of protection for our external users.

The interstitial feature is also really good as it protect us from unknow websites without too many user support. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

Sometimes the interstitial feature is taking too long to analyze in real time a website, and we need to allow the domain manually (whitelist) to give instant access to our users. Review collected by and hosted on G2.com.

Ricky S.
RS
Ricky S.
Director of Technology
Small-Business (50 or fewer emp.)
"DNS Filter from a MSP perspective."
4/5
What do you like best about DNSFilter?

It's nice that it can be used as part of a domain environment or independently for remote workers and is very customizable. Saves the need for a vpn for filtering. Great for staff with laptops and ensuring the DNS is always safe. Review collected by and hosted on G2.com.

What do you dislike about DNSFilter?

It's unfortunate they don't have Canadian Dollar billing for Canadian Partners. I don't have any concerns with the technical aspect of the software. It works as designed and am very happy with the solution. Review collected by and hosted on G2.com.