MSP SPECIFIC
Verified User in Primary/Secondary Education
UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"Great DNS filter, especially for MSPs"

What do you like best about DNSFilter?

DNSFilter offers great pricing before becoming a partner. It allows anyone from small businesses to larger businesses the tools to keep their network secure and on task.

What do you dislike about DNSFilter?

Some of the analytics feel fundamental and missing vital details especially if you cannot set up a proxy to identify what users are responsible for what traffic.

What problems is DNSFilter solving and how is that benefiting you?

DNSFilter helps protect the networks I manage from cyberthreats at the network level rather than the endpoint. It also allows me filter certain traffic that could be inappropriate and if you work with a school or for a school it has a built in CIPA setting.

JW
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"A+ for DNSFilter"

What do you like best about DNSFilter?

Very clean and intuitive UI. They even took a multi-tenant approach for MSPs including global policies and a customizable gif-friendly block page. Implementation was a breeze too.

What do you dislike about DNSFilter?

I can't think of anything, they've hit all the marks for us. I was going to suggest SSO but just confirmed they have that too! It would be nice to have schedulable emailed reports that could be directed to our client point of contact or our QBR reports bin.

Recommendations to others considering DNSFilter:

Don't waste your time with the competition or at least try DNSFilter first. I tried Webtitan first as they were what my distributor had available and was disappointed in so many ways. Umbrella is just another Cisco product with Cisco-style billing so expect to overpay for what you get.

What problems is DNSFilter solving and how is that benefiting you?

We rely heavily on the protection the roaming clients provide. With so many remote users we know they're covered where they are. Also getting a broad view accross our client base of the types of traffic our endpoints generate, it is easy to identify problematic users or devices for further investigation.

BB
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Great for MSPs!"

What do you like best about DNSFilter?

Easy to deploy, keeps my customers safe.

What do you dislike about DNSFilter?

Pricing was a little confusing when it was switched.

What problems is DNSFilter solving and how is that benefiting you?

another layer of security to keep users safe

Chris R.
CR
IT Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()

"Great and inexpensive way to add security to your environment."

What do you like best about DNSFilter?

I like how easy it is to script the installation on client computers.

It has prevented my users from accessing sites registered in the last 30 days which has help to prevent a phishing scam.

What do you dislike about DNSFilter?

Removing a deployed client in the web console does not uninstall the client from the computer, but it is easy to script the removal.

It does not work with Microsoft Cloud PC.

Recommendations to others considering DNSFilter:

DNSfilter is a great addition to your security stack. They provide marketing material to help customers understand the product and the quantity discounts for MSP's are great.

What problems is DNSFilter solving and how is that benefiting you?

We use DNSFilter to increase security on our computers while clients are in and out of the office. It prevents them from getting to malicious websites. We can also set custom filters to comply with company policies.

Joe C.
JC
Owner
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()

"It Just Works!!!!"

What do you like best about DNSFilter?

We are a small MSP and DNSFilter is a core part of our Cyber security offering. Setting it up only take a few minutes and BAM!! All the bad traffic is immediately filtered out. Reports show the stuff that's blocked. From there we're able to see bad traffic and take action from there. If something needs to be whitelisted, it's fast and easy. Mobile devices outside of the office network are easy to manage. Their MSP billing model is inexpensive, scalable, with no commitment.

What do you dislike about DNSFilter?

Honestly, I really haven't found anything. I had a small problem setting up a router and I was able to find help on their website.

Recommendations to others considering DNSFilter:

It's created for MSPs with the MSP "pay for what you use" model. No long-term contracts. Very straightforward.

What problems is DNSFilter solving and how is that benefiting you?

Obviously, the DNS filtering that occurs is amazing. Being able to quickly apply policies to a specific group or network is very valuable. We're continually surprised at the visibility this gives us into the types of traffic flowing in out of of these networks. DNSFiltering reporting is great.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"It works without much effort!"

What do you like best about DNSFilter?

It is very simple to use for our technicians and we also like the MSP Dashboard. It is easy to config it GDPR / DSGVO-conform (enable the Limit PII Collected for each customer).

What do you dislike about DNSFilter?

There is no Microsoft SIEM integration (only Amazon AWS S3 and splunk) and no integration for our PSA (Datto Autotask PSA) - only for Solarwinds, Freshdesk and so on

What problems is DNSFilter solving and how is that benefiting you?

DNSFilter is a perfect content filter with a top customer-overview for our Company and also every Managed Service Provider, we save a lot of time with this service!

David H.
DH
Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()

"Excellent DNS Filtering Solution for MSPs"

What do you like best about DNSFilter?

DNSFilter does an excellent job of protecting our customer's networks from web-based threats and gives us the ability to create policies that apply at the site and individual level. With reporting, we can show customers the benefit of DNS filtering and where threats are coming from and who within the team is generating threats and what sites are being accessed.

What do you dislike about DNSFilter?

Nothing to dislike about the solution - everything works as expected.

What problems is DNSFilter solving and how is that benefiting you?

Protecting users from web-based threats and blocking access to sites that can cause HR issues or time-wasting sites.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()

"Works well overall"

What do you like best about DNSFilter?

A lightweight agent with easy configuration. Easy to manage portal with some good detail. One of the few to have a Mac client.

What do you dislike about DNSFilter?

Reports could be more detailed. Breaking out usage by client/site would be helpful. Unfortunately, no bypass option if DNS Filter services are having issues.

Recommendations to others considering DNSFilter:

Review requirements for clients and for billing first.

What problems is DNSFilter solving and how is that benefiting you?

Good solution overall for secure DNS filtering for MSP. Beneficial having the MSP program and multiple supported machine types.

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"A solid performer in our layered security stack!"

What do you like best about DNSFilter?

The MSP management features make managing it a breeze!

What do you dislike about DNSFilter?

Cost for larger clients is sometimes anissue.

What problems is DNSFilter solving and how is that benefiting you?

DNSFilter helps us protect clients against the latest threats and monitor user habits.

Jason P.
JP
Chief Problem Solver / Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()

"Great for the MSP model."

What do you like best about DNSFilter?

The multi-tenant-focused dashboard makes it easy to work with multiple clients at once. The ability to have different policies for different networks as well as the software agent.

What do you dislike about DNSFilter?

I wouldn't say I dislike anything, but being able to use the site in a mobile-friendly browser easier would be a major improvement.

Recommendations to others considering DNSFilter:

If you need a multi-tenant easy-to-use DNS-based filtering solution DNS Filter is a good option.

What problems is DNSFilter solving and how is that benefiting you?

DNS filter is helping solve the problem with the work from home changes by allowing us to deploy the mobile client to the edge devices to ensure our filtering is still happening no matter where the end user is working.