---
title: Diversified Billing Reviews
meta_title: 'Diversified Billing Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Diversified Billing works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Utilities
  url: https://www.g2.com/categories/utilities
---

# Diversified Billing Reviews
**Vendor:** Diversified Technology  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)
## About Diversified Billing
Visual Utility Billing is a comprehensive billing, customer service and payment processing system for public and private utilities, as well as municipal tax and license offices. Designed to meet the needs of anyone repetitively billing 1,000 to 100,000 customers, VUB is both robust and easy to learn. With more than 20 years of development, the core VUB software includes the latest in technological time and labor savings like e-mail bills and electronic payment processing. It's suite of companion modules adds online credit/debit card processing, a solution to speed processing of paper checks and handle those annoying bank checks; work order and meter reading; and remote backup and a fail-safe disaster recovery system.






- [View Diversified Billing pricing details and edition comparison](https://www.g2.com/products/diversified-billing/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-08-06+12%3A48%3A40+-0500&secure%5Bsession_id%5D=e4cc2e3a-f216-4a1e-8391-99d4347f7faf&secure%5Btoken%5D=a7dd0672afff528fd2b0d9272777a63ce9ab8c32582ba59d8f330916d37d8e9d&format=llm_user)

## Diversified Billing Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

**Additional Functionality**
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

## Top Diversified Billing Alternatives
  - [Smartflex](https://www.g2.com/products/smartflex/reviews) - 4.8/5.0 (15 reviews)
  - [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) - 4.6/5.0 (15 reviews)
  - [PayIt](https://www.g2.com/products/payit-payit/reviews) - 5.0/5.0 (7 reviews)