The support staff to be honest, they are there when you need them. They will assist by making sure you understand not just throwing facts in your face! Review collected by and hosted on G2.com.

Not much bad to say here the support staff makes it easy to understand things Review collected by and hosted on G2.com.

Distru manages all inventory through its lifecycle in our fully verticalized cannabis operation, from cultivation through sales. The platform is intuitive across all modules and the Analytics reporting built on Sigma guides much of our forward-looking strategy. The customer support and product teams are incredibly responsive and willing to work on the backend to satisfy client specific requests. Review collected by and hosted on G2.com.

There are some limitations in accessing within the ERP modules (specifically within the Internal Transfers module and Bills of Material). These issues can generally be resolved with the additional step building pivot tables from analytics data pulls. Review collected by and hosted on G2.com.

Distru is a great software to keep all your business and compliance related function consolidated into one place! It is easy to navigate and learn with some quick toutorials and exploration. The support team is always there when you need them, if there is ever a case that support is needed for troubleshooting or asking a question. The reporting functions and constant updates to the user interface and functionalities within the system make the product an ever grwoing and scaling product with the growth of our organizational needs. Distru is always there to work with our requests and needs to navigate the cannabis indsutry in Massaschusetts. The team at Regen loves Distru ! 🌳 Review collected by and hosted on G2.com.

There are some compliance hurdles and other functionalities that could be built into Distru to work like METRC in some cases. However! The team at Distru is always willing to take in customer feedback to continuously implement new functionalities through updates to fufill customer requests and desires. It is great to know that Distru is there for us on a service and developmental standpoint! Review collected by and hosted on G2.com.

My favorite thing about Distru is easily their Chat Support feature. They always respond within minutes, and I have not served them up an issue I was having that they couldn't fix in a correspondence of just a couple messages. They also offer all around great vibes, which is appreciated on the user end. Danny and Jorge are great and are the first to come to mind. Britt, our Implementation Specialist is equally stellar. She has guided us throughout our implementation process and met with us on a weekly basis to provide a smooth path to success in our usage of Distru. She also has direct user experience with the software and has great perspective on the power of the software as a whole. Review collected by and hosted on G2.com.

Any issues I have with the software are Ease of Use, and are typically heard and acted on by the engineering team whenever they arise. I have very few criticisms of Distru. Review collected by and hosted on G2.com.

Ive been using Distru for 6 months, previously coming from a different field and using other platforms for our inventory needs. Distru has by far been the most streamline, easy-to-learn, and functional platform I have worked with. Distru works very well with Metrc, syncing quickly and saving me time, as well as the inventory updated in real time as orders are being placed. I never have to question if my counts are innacurate because I get real time inventory updates. Navigating the plaform is very straightforward, and if I have ever needed assistance with something, the customer suppose team has always been quickly responsive, and have always had a great sense of humor. They really have all the details covered on the website and app, and utitlizing all the features has made things much more efficient for not only myself but for the company. Review collected by and hosted on G2.com.

Not a dislike, but a simpler one-click way of seeing what order an assembly is attached to be would be a great feature. My suggestion would be if simply hovering the cursor over the Assembly # would generate a bubble with the Order #. Review collected by and hosted on G2.com.

Customer support is always top notch! Would Recommend to anyone in the industry Review collected by and hosted on G2.com.

Not much to really dislike about Distru. They are always helpful in a timely manner and always gets stuff done Review collected by and hosted on G2.com.

The new analytics developments of distru are unmatched. The ability to generate recurring reports is a huge help for my business. The Distru customer support team is incredible as well. They will collaborate with each other to get you answers or help you complete things AND make you a tutorial video on how to do it. I have never received customer support like this, it is what truly sets Distru apart from any other platform. Review collected by and hosted on G2.com.

The manual downloading of documents can be time consuming while switching in and out of invoices to accounts. Review collected by and hosted on G2.com.

The Success Support team at Distru. There are many ways to get help from the team at Distru. Instant messaging, email, phone calls and scheduling Zoom meetings. We do see that Distru will be the platform that will take our team to the next level of data entry accuracy, combining all of our companies information into one central data base. Review collected by and hosted on G2.com.

All the data entry that is necessary when implementing a new software platform.

We used to use a scanner to scan Metrc tags to create our invoices. We haven't found a quick way to enter Metrc tags in to the sales order due to the "exact" weights that must be entered on the sales order. Almost all of our inventory is pre packaged with Metrc tags and ready to go. I am sure as we become more familiar with Distru the creation of sales orders will be more time efficiently created. Review collected by and hosted on G2.com.

The team has a quick response time to issues that occur. They are professinal and always walk you through the process if need be. I do enjoy the meme's they respond with as well. Also, being able to manifest the whole SO with one click is amazing. Review collected by and hosted on G2.com.

Sometimes syncing can take a bit longer than what I expect. Not being able to adjust out multiple items at the same time. Having to go one by one is a little time consuming. Review collected by and hosted on G2.com.

Everyone in customer service is always nice and helpful. They work quick and do whatever they can to solve our issues whenever we contact them. We appreciate the team over there, thank you guys! Review collected by and hosted on G2.com.

There are a lot of features I am still learning, but there always seems to be a solution for our inventory needs. The customer service is nice, effective, and quick. Review collected by and hosted on G2.com.