Cathie M.
CM
Cathie M.
Corporate Customer Service Manager
Mid-Market (51-1000 emp.)
"Great Delivery Tool"
5/5
What do you like best about DispatchTrack Last Mile Delivery Software?

Ease of use, layout, ability to load photos in the field or through external upload, storage in the cloud, any team member can view that has a login at no additional charge, ability to manually create order post-delivery Review collected by and hosted on G2.com.

What do you dislike about DispatchTrack Last Mile Delivery Software?

Notifications for service calls have same message as for delivery. Wish there was the ability to have two different messages; if there is that ability I am not aware of it. I am told that a service customer receives a message that says their delivery is scheduled for such and such a window. That can be confusing when they are only getting service. Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Verified User in Furniture
Enterprise (> 1000 emp.)
"Dispatching with Dispatch Track "
5/5
What do you like best about DispatchTrack Last Mile Delivery Software?

What I like best about dispatch track is the ability to track drivers, keep record of customers, product, gps, it allows you to upload images, edit information, back track drivers, keep record of timing, arrival, late arrivals and etc. There are calling features to call customers ahead of time, customers are able to sign receipts for proof of delivery. There’s so much you are allowed to do using dispatch track. Review collected by and hosted on G2.com.

What do you dislike about DispatchTrack Last Mile Delivery Software?

The only thing I disliked about dispatch track was sometimes it will take a while for some information to load, or the timings will be a little off. Majority of the time there weren’t many cliches. Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Verified User in Furniture
Mid-Market (51-1000 emp.)
"Great Customer Management Tool "
4/5
What do you like best about DispatchTrack Last Mile Delivery Software?

Too Many great features to list! However, the best ones are the ability to route customers over a delivery line in many areas. The ability to upload customer photos once delivery and set up is complete. The system integration with our POS system is the best of them all. Review collected by and hosted on G2.com.

What do you dislike about DispatchTrack Last Mile Delivery Software?

Sometimes updates are not instantaneous. Review collected by and hosted on G2.com.