# Dispatch Science Reviews **Vendor:** Arthur Axelrad **Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery) **Average Rating:** 4.5/5.0 **Total Reviews:** 12 ## About Dispatch Science Dispatch Science: End-to-End Delivery Management Software for Routing, Dispatch & Last-Mile Logistics Dispatch Science is a powerful, cloud-based delivery management platform designed to manage, optimize, and automate last-mile delivery operations for courier, logistics, and distribution companies. Our software streamlines every step of the delivery lifecycle—from order capture to final proof of delivery helping businesses improve efficiency, reduce costs, and enhance customer experience. Key Features Order Management & Booking Easily capture and manage delivery orders through automated workflows. Customer Portal & CRM Self-service web portal for customers with real-time visibility and communication tools. AI-Powered Route Optimization Advanced route planning and dynamic optimization to reduce delivery times and fuel costs. Automated & Manual Dispatching Intelligent dispatch engine with full control over manual overrides. Real-Time Tracking & ETA Notifications Live GPS tracking with accurate ETAs and proactive delivery notifications. Proof of Delivery (POD) Photo capture, barcode scanning, and digital signatures for secure delivery confirmation. Returns Management Streamlined reverse logistics and returns workflows. Billing & Invoicing Automation Automated pricing, rating engine, and invoicing capabilities. Driver Management Mobile App Full-featured iOS and Android driver app with tracking, routing, and task management. Seamless Integrations Dispatch Science offers a robust Open API and our own iPasS, DataBridge, that integrates with: Accounting systems eCommerce platforms (Shopify, WooCommerce, etc.) 3PL and logistics platforms ERP and supply chain systems This enables full automation across your logistics ecosystem and eliminates manual data entry. Industries We Serve Dispatch Science supports delivery operations across multiple industries, including: Courier and parcel delivery services eCommerce and retail last-mile delivery Third-party logistics (3PL) providers Manufacturing and wholesale distribution Food, beverage, and restaurant delivery Healthcare, medical, and pharmaceutical logistics Why Choose Dispatch Science? Reduce delivery costs with optimized routing Improve on-time delivery performance Increase operational efficiency with automation Enhance customer satisfaction with real-time visibility Scale your delivery business with a flexible, cloud-based platform ## Dispatch Science Reviews ### 1. Dispatch Science - Good Delivery Management System **Rating:** 4.0/5.0 stars **Reviewed by:** Aman A. | Software Developer Specialist , Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2023 **What do you like best about Dispatch Science?** Dispatch Science is one of the most comprehensive delivery management suite available in the market now a days. It provides valuable tools and insights that helps to manage the entire supply chain of the business. Once the staffs are trained, it helps to increase the throughput and contributes to better product with increased sales. **What do you dislike about Dispatch Science?** I haven't personally felt any negative point regarding Dispatch Science. However, there have been numerous impressions in the market that the pricing has gone up recently which is causing some small businesses to rethink their subscription. **What problems is Dispatch Science solving and how is that benefiting you?** Dispatch Science is solving a vast lot of problems. Listed below are some of them - 1. End to end delivery management system. 2. Better control over the shipping and fleet related information. 3. Web applications that you can use from anywhere to see and operate your business. 4. Valuable metrics that helps you to cut down the costs and improve the quality of your business. 5. All of these will in turn increase the revenue. ### 2. "10-4 DISPATCH, we are enroute" **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Dispatch Science?** The ability to track outbound and inbound parcels. The ability to keep contact with transportation and logistics and last but not least being able to automate delivery! **What do you dislike about Dispatch Science?** From my experience there isn't really much that I could say I dislike, I would also reach as far to say that there are not many, if any disadvantages to this software. I have heard some say it is pricey, but I do not own paying out for this software so I can't truly confirm or deny this. **What problems is Dispatch Science solving and how is that benefiting you?** It is a DMS (Delivery Management Software) that provides you with the best ability to deliver parcels efficiently by providing optimal routes to the drivers. This alone has helped the company with cost savings on both time, and fuel. Not to mention our clients appreciate faster deliveries. ### 3. Good dispatching option **Rating:** 5.0/5.0 stars **Reviewed by:** Silvana G. | Assistant Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Dispatch Science?** It was very simple to use and very friendly. The supporting staff did an amazing job supporting us during transitions. **What do you dislike about Dispatch Science?** I used dispatching Science at one of the companies I worked before for dispatching technicians. It was a good option at the time, but not the perfect one. This is mostly for dispatching the deliveries, but we adapted it to dispatching tickets and technicians and it was not ideal as the company grew. **What problems is Dispatch Science solving and how is that benefiting you?** Dispatching technicians in real-time, managing tickets and reviews and making our clients happy with outstanding service. It took me couple of seconds to address issues using the dispatching science software. ### 4. Breaker Breaker 1-9 **Rating:** 5.0/5.0 stars **Reviewed by:** Rodrecas C. | Executive Assistant to Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Dispatch Science?** This application software makes it easy for any business keeping track of inbound and outbound parcels having the ability to automate delivery and be in contact with your logistics and transportation **What do you dislike about Dispatch Science?** I haven't had any bad interactions with dispatch science if you have a clear understanding of logistics and transportation, this actually come easy to utilize implement into your business **What problems is Dispatch Science solving and how is that benefiting you?** It's making logistics in transportation easy to manage being able to run your business remotely from anywhere in the world through a computer laptop or your phone. Keeping track of real time packages SMS alerts real time quotes on shipping and deliveries. This is a central must-have for anyone that does any retail or manufacturing business. ### 5. A revolution in the logistics department - Intelligent and Automated **Rating:** 5.0/5.0 stars **Reviewed by:** Prithvi K. | Subject Matter Expert- Other Math, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Dispatch Science?** Easy-to-use delivery management software that lets you automate everything – from route planning, to dispatching, to billing. We can stop worrying about the competition and start focusing on growing our business. Now you can take the guesswork out of dispatching! Dispatch Science lets your customers use the app or self-serve portal to get quotes, place orders, track deliveries and more. **What do you dislike about Dispatch Science?** The software is next level and I have not faced any problems yet. However, I wonder for the first-time users, it might not be so user-friendly. The interface can be improved for accessibility. **What problems is Dispatch Science solving and how is that benefiting you?** Dispatch Science has intelligent delivery management software which provides optimized routes to drivers so they can deliver parcels faster and save time and fuel – all while increasing their earnings. It automates your dispatching tasks faster and more accurately to eliminate human errors. Optimize routes, send the best driver for the job, and avoid wasting valuable capacity. ### 6. Easy and smooth. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Dispatch Science?** I'm able to maximize the delivery process and boost earnings with one process. **What do you dislike about Dispatch Science?** Not really able to put a finger on a disadvantage right now. **What problems is Dispatch Science solving and how is that benefiting you?** I'm able to automate my dispatching tasks faster and minimize errors. ### 7. Easy helpful and amazing application **Rating:** 5.0/5.0 stars **Reviewed by:** MOHAMMAD A. | Territory sales manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Dispatch Science?** Simply awesome with this app you can easily manage all your dispatch process like route, drop location timely delivery you just need to take orders and dispatch engine start working highly recommended for manufacturer **What do you dislike about Dispatch Science?** Sometime take long time to open and also face latancey and always ask for updation please fixed this on as soon as possible so we can get seamless experience thank you **What problems is Dispatch Science solving and how is that benefiting you?** All problems are gone with this mainly delivery on time and tracking vhical on the spot now our productivity and delivery are increasing with this thank you really very useful ### 8. Everything is Integrated. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Dispatch Science?** All the features of this program are many and connected. You don't even have to think about certain aspects of the job because it does it for you. Compared to others it is more efficient. **What do you dislike about Dispatch Science?** The pricing per month is a little steeper. Although, being mostly user friendly it still needs something to just take it over the edge. Setup can be a little more complex than others. **What problems is Dispatch Science solving and how is that benefiting you?** The ease of use of tracking, billing and planning is very helpful. Routing the fastest way and most efficient is the most helpful. And the app is great and easy to use on both ends. ### 9. Review for Dispatch Science **Rating:** 4.5/5.0 stars **Reviewed by:** Pushpendra M. | Retail Cashier, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Dispatch Science?** I would like to say Dispatch Science is gave me good solution for delivering our product. It totally automate our process and it helped me a lot in my business growth. **What do you dislike about Dispatch Science?** The most deslike me about this website is, sometimes it takes more time in update the status of delivery. So, I suggest to company that please solve this problem. **What problems is Dispatch Science solving and how is that benefiting you?** Dispatch Science solve my all problem very quickly and it benefited me a lot in improving my business and no required to update status of delivery, it totally taken by dispatch science. ### 10. Revolution for delivery managment **Rating:** 4.5/5.0 stars **Reviewed by:** MANU P S M. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Dispatch Science?** Dispatch Science is a better solution for delivery products, It is fully automated and does not require updating the status of delivery, and it is very easy to use because All shipping and delivery related in one place **What do you dislike about Dispatch Science?** Sometimes the app takes more time to update the status, and some keys are not functioning as you mentioned (eg:-broken tool, sometimes scanner, status) **What problems is Dispatch Science solving and how is that benefiting you?** Faster than current courier services auto-update status of delivery ### 11. World class delivery management software **Rating:** 5.0/5.0 stars **Reviewed by:** Sudhir J. | Smartsheet Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Dispatch Science?** All shipping, and delivery-related things at one place, with no need to maintain shipping, fleet, etc in different software. **What do you dislike about Dispatch Science?** Nothing as of now, it's all good. I gave them time-to-time feedback and they responded well in resolving them **What problems is Dispatch Science solving and how is that benefiting you?** All shipping and fleet-related stuff are in a single place. ### 12. Easy to use and revolutionary for our business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Dispatch Science?** A great technology for keeping track of drivers. Auto dispatch and route optimization are great way to keep track of what the progress is. **What do you dislike about Dispatch Science?** A bit of learning curve and implementing took a bit of trouble but nothing apart from that. **What problems is Dispatch Science solving and how is that benefiting you?** On demand and routed courier service is something we take advantage of and Dispatch Science team has done a great job at it. - [View Dispatch Science pricing details and edition comparison](https://www.g2.com/products/dispatch-science/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+23%3A36%3A56+-0500&secure%5Bsession_id%5D=9746444f-acac-4aae-8268-af27045d72d0&secure%5Btoken%5D=d5949fb0de43db9fb7e1874deac8b5ef4e4259f64d9b7eaba25f245d3dbc12c5&format=llm_user) ## Dispatch Science Integrations - [PC*Miler](https://www.g2.com/products/pc-miler/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Dispatch Science Features **Dispatching** - Route optimization - Auto dispatch - Order management **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback - Delivery customization **Driver tools** - Delivery rescheduling - Proof of delivery - Onboarding - Adaptive deliveries **Reports** - Delivery metrics - Heat maps - Driver rating ## Top Dispatch Science Alternatives - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (680 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.8/5.0 (254 reviews) - [Tookan](https://www.g2.com/products/tookan/reviews) - 4.2/5.0 (157 reviews)