---
title: Dispatch Pro Reviews
meta_title: 'Dispatch Pro Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Dispatch Pro works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Dispatch Pro Reviews
**Vendor:** Dispatch Software  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Dispatch Pro
Dispatch Pro is designed specifically for the plumbing, heating, air conditioning, drain, and electrical trades. If you have one truck or 250 trucks Dispatch Pro is the right software for the job.




## Dispatch Pro Reviews
  ### 1. The unmatched scheduling platform - famous using this tagline

**Rating:** 4.5/5.0 stars

**Reviewed by:** Darshan G. | Sr. Project Manager - Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about Dispatch Pro?**

Assign jobs in single click
Filtering functionality
customized report
Order history timeline
Dynamic integrations of various APIS as per our requirement

**What do you dislike about Dispatch Pro?**

Process speed
Interface
support ticket answer which take much time to resolve any concern/issue

**Recommendations to others considering Dispatch Pro:**

Yes this software is really good in terms of fulfill respective requirement. Advisable to other based on their need.

**What problems is Dispatch Pro solving and how is that benefiting you?**

Task assignment
Communication
Task scheduling


## Dispatch Pro Discussions
  - [What is Dispatch Pro used for?](https://www.g2.com/discussions/what-is-dispatch-pro-used-for)

- [View Dispatch Pro pricing details and edition comparison](https://www.g2.com/products/dispatch-pro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-10+10%3A23%3A19+-0500&secure%5Bsession_id%5D=48935c53-c477-4ecf-959b-511853bebfa6&secure%5Btoken%5D=75da8c5ce4c82c6a101a94efa82c7604b3c31b1c6634532017e9ceacbf4a1f3a&format=llm_user)

## Dispatch Pro Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

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