1. [Home](https://www.g2.com/) 2. ... 3. [Field Service Management Software](https://www.g2.com/categories/field-service-management) 4. [Dispatch Discussions](https://www.g2.com/products/dispatch-inc-dispatch/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e5d5aeb4569b959d5e3074808055ce26/dispatch-inc-dispatch.png "Product Avatar Image") ](/products/dispatch-inc-dispatch/reviews) [ Dispatch ](/products/dispatch-inc-dispatch/reviews) (3)4.2/5 Dispatch is the leading Service Orchestration platform for field service organizations managing work across hybrid service networks. Purpose-built for modern field service operations, Dispatch helps companies coordinate work between internal technicians, contractors, and service partners with greater efficiency and control. By intelligently matching the right resource to the right job at the right time, Dispatch enables organizations to scale field service delivery while maintaining high-quality customer experiences. With Dispatch, field service teams can: • Orchestrate work across in-house technicians and third-party service providers • Automate job matching, scheduling, and routing for field service work • Gain real-time visibility into field service performance and job status • Optimize capacity and utilization across the entire service network • Access a network of 40,000+ qualified service providers • Guide and control the service experience with step-by-step workflows, ensuring consistent, high-quality service delivery Dispatch integrates seamlessly with leading field service management platforms like Salesforce Field Service, extending their capabilities to support outsourced service, contractor management, and partner ecosystems. Whether supporting last-mile delivery, break/fix service, or complex field service operations, Dispatch helps organizations increase efficiency, improve responsiveness, and scale service delivery with confidence. Learn more at https://www.dispatch.com/ Show More * * * ### 33.0 Nps Score Already have Dispatch? ### All Dispatch Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Dispatch used for? ](/discussions/dispatch-what-is-dispatch-used-for) What is Dispatch used for? [ Field Service Management Software ](https://www.g2.com/tags/field-service-management-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dispatch+questions+and+get+answers+from+expert+users+in+our+Dispatch+Discussions+section.&title=Dispatch+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdispatch-inc-dispatch%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dispatch+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdispatch-inc-dispatch%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdispatch-inc-dispatch%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dispatch+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdispatch-inc-dispatch%2Fdiscuss%0aAsk+Dispatch+questions+and+get+answers+from+expert+users+in+our+Dispatch+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dispatch+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdispatch-inc-dispatch%2Fdiscuss%0aAsk+Dispatch+questions+and+get+answers+from+expert+users+in+our+Dispatch+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/dispatch-inc-dispatch/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/bc3009391a7c28622babffc67d302f20/dispatch-inc-dispatch.svg "Product Avatar Image") ### Have you used Dispatch before? Answer a few questions to help the Dispatch community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdispatch-inc-dispatch%2Fdiscuss%3Fsmall_ask%3Ddispatch-inc-dispatch) No