--- title: Dispatch Reviews meta_title: 'Dispatch Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Dispatch works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2026-08-06' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Dispatch Reviews **Vendor:** Dispatch **Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About Dispatch Dispatch helps distributors, retailers, and wholesalers turn last-mile delivery into a competitive advantage through our proven combination of AI-powered technology and a vetted national network of over 30k drivers across 80+ markets. ## Dispatch Reviews ### 1. Seamless services and friendly use **Rating:** 5.0/5.0 stars **Reviewed by:** James A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Dispatch?** It provide me to a platform to do everything related for trucking on a single application. **What do you dislike about Dispatch?** nothing, almost everything is perfect in this. **What problems is Dispatch solving and how is that benefiting you?** it help me to track my work when I dispatch any shipment. ### 2. Wonderfully simplifying! **Rating:** 5.0/5.0 stars **Reviewed by:** Molly M. | Assistant Dispatcher **Reviewed Date:** November 22, 2022 **What do you like best about Dispatch?** It has taken so much extra work out of my job and really simplified things! The company really listens to requests and updates and adds things often that really make a difference. **What do you dislike about Dispatch?** The only downside I can think of is the searching process when adding a customer drop off; it changes the list so fast to random names, making it a little tricky when you're in a hurry. **What problems is Dispatch solving and how is that benefiting you?** Theyve changed the way the routes are viewed on a map from just being as the crow flies to the actual roads which helps a lot for areas that have stops so close to each other. - [View Dispatch pricing details and edition comparison](https://www.g2.com/products/dispatch-dispatch/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+14%3A24%3A18+-0500&secure%5Bsession_id%5D=298940b1-6e6d-4a11-ae4a-a3bbb6707d3a&secure%5Btoken%5D=548df4d0651bf57c30bc05a43298cff65429ee66e5b810cea3e76e3ba32efecb&format=llm_user) ## Dispatch Features **Routing** - Master Routing - Default Routes - Route Assignment **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking - Tire Management - Inspection Management - Dispatch Management - Work Order Management - Employee Management - Order Management - Inventory Management - Driver Management - Document Management - Compliance Management - Transportation Management - Maintenance Management - Mileage Tracking - Records Management - Violation Tracking **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **Dispatching** - Route optimization - Order management **Customer portal** - Customer tracking - Notifications - Mobile app - Location Tracking - Status Tracking **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access - Mobile Access **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior - Cost Tracking - Delivery Tracking - Status Tracking - Asset Tracking - Expense Tracking **Deliveries** - ETAs - Proof of delivery - Route Optimization **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback **Management tools** - Reporting - Driver Management - Customer management - Driver messaging - Order Management - Inventory Management - SMS Messaging **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Optimization** - Priorities - Real Time - Dynamic Routing **Analytics** - Vehicle Performance - Driver Performance - Cost **Driver tools** - Delivery rescheduling - Proof of delivery - Onboarding - Adaptive deliveries **Route Management** - Route scheduling - Zone management - Driver tracking - Live Driver Tracking - Progress Tracking - Activity Tracking - Activity Dashboard - Task Scheduling - Automated Scheduling - Employee Management - Route Management - Dispatch Management - Mileage Tracking - Maintenance Scheduling - Work Order Management - Communication Management - Fuel Management - Transportation Management - Invoice Management - Price/Margin Management - Territory Management **Analytics** - Performance - Time & Costs - Productivity - Performance Metrics **Analytics** - Vehicle Performance - Driver Performance - Costs **Reports** - Delivery metrics - Heat maps **Billing** - Integrations - Billing management - Shipping Management - Third-Party Integrations - Billing Rate Management **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Additional Functionality** - Alerts/Notifications - Mobile Access - Drag & Drop - Billing & Invoicing - Data Import/Export - AI Copilot - Scheduling - Driver Management - GPS - Electronic Signature - Dispatch Management - Search/Filter - Employee Management - SMS Messaging - Territory Management - Order Management - Live Driver Tracking - Delivery Tracking - Third-Party Integrations - Route Optimization - Fuel Tracking - Voice Recognition - Inventory Management - Status Tracking - Shipping Management - Transportation Management - Order Tracking - Self Service Portal - Generative AI **Inventory** - Stock levels - Transfer of goods **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Additional Functionality** - Routing - Reporting & Statistics - Self Service Portal - Label Printing - GPS - Digital Signature - Order Entry - Customer Database - For Courier Services - Route Optimization - Billing & Invoicing - Barcode/Ticket Scanning - Labeling - AI Copilot - Generative AI - Real-Time Data - API - Proof of Delivery - Drag & Drop - Mobile Alerts - Real-Time Monitoring - Real-Time Analytics - Mobile Signature Capture - Barcode Recognition - Shipping Labels - Mobile Access - Electronic Signature - Geographic Maps - Data Import/Export - Real-Time Updates - For Freight Operations - Cash on Delivery - Driver ETA - Alerts/Escalation - Surveys & Feedback - Customer Portal - Performance Metrics - Geofencing - For Restaurants - Reporting/Analytics - Recurring Tasks - Geolocation - Accounting - Emergency Dispatch - Route History - Quotes/Estimates - Monitoring **Generative AI - Fleet Management** - Text Summarization **Additional Functionality** - Geographic Maps - GPS - Generative AI - Routing - Data Import/Export - Third-Party Integrations - AI Copilot - Access Controls/Permissions - Predictive Analytics - Incident Reporting - Automated Scheduling - Route History - Billing & Invoicing - Alerts/Notifications - Customer Database - API - Reporting & Statistics - Activity Dashboard - Real-Time Monitoring - Motor Pool - VIN Lookup - Mobile Alerts - Search/Filter - Monitoring - Scheduling - Email Alerts - Maintenance Scheduling - Performance Metrics - Real-Time Data - For Pilots - Audit Trail - Trip Logs - Real-Time Notifications ## Top Dispatch Alternatives - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (950 reviews) - 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