"Extremely user friendly and intuitive, has the most features of any of the platforms, is both DIY and comes with support options, transcripts are fantastic. Bottom line it's the best platform out there and offers some of the abilities of a zoom, adobe, etc. but with much better capabilities"
Discuss.io is not only a platform, but an innovative research partner.
11/04/2022
"The analysis features are stellar; they make storytelling and reporting infinitely easier and more efficient. The platform itself is current and user-friendly, and tech support is always a huge help."
"I like how easy and accessible the platform is for everyone (our research team + the clients). In addition, that team that backs it is exceptional. The level of service is far and away better than other platforms claiming to do the same."
"It was set up well and everything happened on time and smoothly. If something would have gone wrong, I'm sure the tech support would've fixed it in an instant. Great platform."
DIY Qualitative Research Platform with incredible insights
05/07/2023
"Qualitative Panel of Discuss is very effective with its on platform DIY method of creating a research study.
The add ons like training & Mobile screenshare are super helpful from respondents standpoint."
The Discuss work platform has made my job easier since it is intuitive and sophisticated
03/10/2023
"The most helpful thing has been to have a team of highly qualified professionals who are always available to offer useful training courses. The online discussion platform is easy to use and has several exciting resources for moderation and analysis."
"The platform is really easy to use and very intuitive to navigate. The tech support is readily available so anytime a respondent drops off they're there to get them back right away."
"Discuss helps me in making quick reels out of my highlights. Decision-makers may rapidly select their desired niche audience and determine findings, allowing brands to discover insights and establish customer interactions with greater empathy and knowledge."
"Based on experience with multiple projects, I continue to have great experiences collaborating with Discuss.io. The platform is great for online qualitative with excellent technical support. Platform benefits include private chat, backroom chat, sentiment tagging, and archives with automated transcripts and recordings."
"Discuss.io provides great tools for qualitative researchers. Overall, the tool is designed with professionalism. The tech support does a great job to chase down the respondents. Compared to Zoom, Discuss has a backroom that allows the client and other observers to not be seen and are able to hold their own conversation in platform hidden from the respondent which is great"
"I really liked the ability to search through all the transcripts within the platform. This helped me analyze the findings quicker without compromising quality. This platform is easy to use and a real hit with our clients."
Superior ease of use and time saving tools for qualitative researchers
12/09/2022
"The Discuss.io platform is, first and foremost, intuitive and user-friendly, for researchers, participants and observers. This allows everyone to focus on the conversations."
"Discuss.io helps me through all steps of internal qual work. I'm able to get my full team to connect directly with a consumer with minimal logistical work on my part. The platform allows me to support them with discussion guides and other materials to ensure they have a good experience."
"What I like best about Discuss.io is how intuitive it is. Feels like they've thought of everything - and it's very obvious that ti's been designed by and for researchers."
The "luxury cruise" version of online platforms...smooth sailing and exceptional service
11/18/2022
"The in-session tech support are courteous, personable and proficient: you really feel they have your back from start to finish. Not to mention their excellent talent for multiple languages. I am always impressed..."