Thank you for taking the time to share your experience with Discuss—we really appreciate it! We’re thrilled to hear that you find the platform intuitive and that its also meeting your needs from a data privacy standpoint as well.

Regarding your comment on async activities, you may have seen in our latest winter release, that we've just announced quant style questions for asynchronous activities, in addition to our existing open-ended question types. So, you'll be able to ask respondents multiple choice, rating, or ranking questions and receive the data visualizations post-survey to help you better analyze the data! If you're interested in learning more about this new capability, please reach out to your dedicated Discuss representative!

Thanks again for your thoughtful review, and don’t hesitate to reach out if there’s ever anything we can assist with!

Hi Laia,

We're thrilled to hear that you have had a positive experience with Discuss and support you received on your research project. We appreciate your feedback and are delighted to have you as a satisfied customer.

Best,

Adam Mertz, Chief Growth Officer

Thank you for your thoughtful review! It's great to hear that features like auto-transcription, Genie our AI Assistant, the whiteboard, and clip-capturing are making your research and analysis easier and more efficient.

We totally understand how being able to narrow your search to the current project in the recordings tab would be incredibly helpful. We’ll submit your request to our product team! In the meantime, if you have any questions about the search functionality, we wanted to share this help article which has some info under the “Search for Keywords” section: https://discussio.zendesk.com/hc/en-gb/articles/4625232531089-Automatic-Research-Transcription#01J19H85W73824PD80H12EN8VE

We’re also excited to be bringing quant-style questions to our auto-moderated research capabilities as a part of our recent winter release. Can’t wait to hear your feedback on that once it goes live!

Thank you for the 5-star review!

It’s exciting to hear how Discuss is helping you save time and money while streamlining your online focus groups. It’s also great to know that features like polling, whiteboarding, and the backroom chat are helping you run rich, dynamic sessions. We're also glad that our tech support has been there when needed—our team is always ready to help ensure things run smoothly.

We appreciate your feedback on the moderator interface. Making sure our tools are intuitive, especially during fast-paced research sessions, is a priority. We’ll definitely take your suggestion about labeling buttons into account as we continue to refine and improve the platform.

Thanks again for sharing your experience, and we’re excited to continue supporting your research!

Thank you so much for the glowing 5-star review—we're thrilled to hear that Discuss has become such a valuable tool for you and your team!

It’s especially meaningful to know that we’re helping you deliver more value to your clients and that they're finding it easy to use too—that’s always a top priority for us.

We're also really grateful for your feedback on the backroom distinction. That's a great suggestion, we'll be sure to pass that along to our product team for further consideration.

Thanks again for your thoughtful review and for choosing Discuss—we’re so happy to be supporting your research!

Hi Bobby!

Thank you so much for the wonderful 5-star review—we’re so glad your first experience with the platform was a smooth one.

It’s great to hear that you found it easy to use and that the collaboration tools added value to your session. We’re especially happy to know our live customer support team helped create a confident and supported environment—providing that kind of reliable, friendly help is something we take a lot of pride in.

As a first-time user, we’re excited for you to continue using Discuss and see that same level of ease and support throughout your journey. If you ever have questions, feedback, or just want to explore more of what the platform can do, don’t hesitate to reach out—we’re here to help.

Thanks again for your thoughtful review. We’re so glad to be part of your market research process and look forward to supporting you on many more projects ahead!

Hi Milagros,

Thanks so much for the kind words and the 5-star review—we really appreciate you taking the time to share your experience!

It’s great to hear that you find Discuss seamless and easy to use. That’s exactly what we aim for, so it means a lot to know it’s making a difference in your day-to-day.

Thanks also for the heads-up about the signed disclosures taking a bit longer to access. That’s helpful feedback, and we’ll definitely share it with our product team as we keep working to make the platform even better.

We’re so glad to have you as part of the Discuss community—thanks again for your support!

Thank you for taking the time to share your experience. We're glad to hear Discuss is delivering where it counts with an intuitive platform, easy to use tools and interviews, and a support team that's friendly and ready when you ned them. That's the standard we hold ourselves to.

We recently announced the launch of Project Agent - one of our new AI agents that instantly finds, evaluates, and identifies the best audiences from a pool of millions of vetted individuals across 150+ countries, 100k+ job titles, and 290k+ skills, delivering responses in minutes. If you haven't seen or heard about this news yet, check out the details in our summer launch press release - https://www.discuss.io/press/discuss-announces-ai-interview-solution-discuss-now/. We'd also encourage you to stay tuned for some innovations coming soon around making the scheduling process much easier and automated.

Thanks again for your feedback and for being a part of the Discuss community!

Hi Beth,

Thank you so much for your thoughtful review! We're thrilled to hear that Discuss is helping you capture the agile market insights you need, and that our customer support has been a standout for you. We’re also glad to hear that the platform’s scalability has been useful for involving other teams in your research.

We really appreciate your feedback on recruitment. If you'd like to dive deeper into any specific challenges, feel free to reach out to your CSM or account manager—we’d love to help further.

We're excited to continue supporting your evolving research needs!

Hi there,

Thanks so much for your review. It’s awesome to hear that Discuss is helping you highlight those important moments during interviews and supporting your work around innovation and product design, too!

We appreciate you sharing your thoughts about the level of human support needed. Our goal is to make the platform feel as seamless and easy to use as possible, while still being there when you need us. Our AI Agents are a huge innovation that is unlocking an entirely new approach. We'd encourage you to reach out to your dedicated Discuss representative to learn more about how you might incorporate them into your workflow for greater automation and faster insights at scale.

Thanks again for the thoughtful feedback.