Discovery Benefits, Inc.

4.3
(3)

Since 1987, Discovery Benefits has been in the business of simplifying the administration of HSAs, FSAs, HRAs, Commuter Benefits, COBRA and more with innovative technology solutions.

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Discovery Benefits, Inc. Reviews

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Discovery Benefits, Inc. review by Hazel T.
Hazel T.
Validated Reviewer
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"FSA/HSA and so much more with unsurpassed customer service"

Describe the project or task the product helped with:

Providing FSA/HSA benefits to our employees. Our current provider did not want to talk with us about our account details. With Discovery Benefits we heard directly from one of the top folks and we were on the red carpet from start to finish. Implementation was a breeze and someone was always checking with us to ensure everything was going to our liking.

What do you like best?

The ease of the program and the customer service: friendly, helpful, personable and FAST! Everything they do, they do well and with a personal touch. Employee concerns are rectified in no time. We have some folks that are not computer savvy and DB works with me to take care of their issues. They make everything easy.

What do you dislike?

Absolutely nothing. They excel in all areas.

Recommendations to others considering the product:

Sit down with them for an assessment and hear all they have to offer. Very personable and quick to resolve any issues.

What problems are you solving with the product? What benefits have you realized?

We needed another provider for FSA/HSA and these folks stood out.

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Discovery Benefits, Inc. review by Team Member in Biotechnology
Team Member in Biotechnology
Validated Reviewer
Review Source
content

"Accessible and Convenient "

Describe the project or task the product helped with:

Simplified the employee benefits process

What do you like best?

One of the things I liked best was the ease of use

What do you dislike?

We had a couple of small communication issues with Customer Support but nothing too big.

Recommendations to others considering the product:

It is worth a demo

What Benefits Administration Services solution do you use?

Thanks for letting us know!
Discovery Benefits, Inc. review by Other in Biotechnology
Other in Biotechnology
Validated Reviewer
Review Source
content

"a good product"

Describe the project or task the product helped with:

used for managing flexible spending accounts

What do you like best?

easy to upload new claims, friendly dashboard for quick view

What do you dislike?

email auto-communication not always on par with what you'd expect.

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