[ Discourse Reviews ](https://www.g2.com/products/discourse/reviews) [ Discourse Reviews ](https://www.g2.com/products/discourse/reviews) # Discourse Features ##### ## Community Building (8) Member Profiles Manages user profiles and contact records by allowing members to create and customize profiles with personal information and activity, while automatically uploading and maintaining this data within the company’s contact database. Email & Notifications Supports sending emails and in-platform notifications for announcements, updates, and member engagement. Member Discovery Helps members find and connect with relevant community members. Member Referrals Allows members to invite and refer new members to join the community. Community Spaces Enables the creation of dedicated spaces or groups to organize community content and discussions. Paid Memberships Allows monetization through paid access or subscription-based community tiers with built-in access control. Multimedia Sharing Enables sharing of images, videos, files, and other media within the community. Courses Supports hosting and delivering structured learning content directly within the community. Show More ##### ## Community Improvement (3) Gamification Helps engage members through gamification features such as points, rewards, and engagement metrics. Polls & Questions Provides native tools to create polls and ask questions within the community. Automation Rules Allows administrators to automate community workflows and actions. Show More ##### ## Customer Analytics (4) Community Insights Identifies member behavior trends, popular topics, and sentiment across the community. Community Engagement Analytics Provides tools to measure and analyze member engagement, participation, and activity within the community. Downloadable Reports Provides functionality to download community data and reports in multiple formats. ROI Tracking Tracks return on investment from community efforts, including retention, engagement, and revenue impact. Show More ##### ## Community Management (5) Community Feeds & Discussions Enables members to participate in discussion threads or activity feeds within the community platform. Live Streaming Allows hosts to broadcast live video sessions directly to the community without requiring third-party tools. Chat & Messaging Allows real-time or asynchronous messaging between members within the platform. Events Management Supports creating, hosting, and managing virtual or in-person community events within the platform. Admin Roles & Permissions Allows admins to assign roles and control access to features, content, and moderation tools. Show More ##### ## Account Options (6) Single Sign-On (SSO) Allows users to sign in using a single sign-on (SSO) login in. Social Login Allows users to log in using account information for a socia media account. Reputation System Has a built-in reputation system that indicates a given user's previous post history and the validity of their previous posts. Topic Subscription Allows users to subscibe to specific topic areas. Bookmarking Allows users to bookmark specific questions or answers for reference. History Records a user's viewing and posting history. Show More ##### ## Q&A Tools (8) Tags Allows posts to be tagged by subject area, team, etc. Commenting System Provides a more complex commenting system that allow users to comment on both questions and answers. Notifications Offers notifications when new posts have been made in a tag a user is subscribed to or when someone has answered their question. Voting Allows users to up- or downvote questions and answers. Integrations Integrates with other popular software in a business's stack. Knowledge Integrations Integrates with other knowledge repositories in the business to help users find answers to their questions Formatting Gives users advanced formatting options when posting questions and answers, such as a content editor, media uploads, mentions, and embeddable third-party content Analytics Tracks key metrics related to content and members Show More ##### ## Knowledge Pages (5) In-Content Feedback Allows users to leave feedback within a wiki page or knowledge article. Versioning and Version History Allows users to see version history and return to previous versions of wiki pages. Decision Trees Displays knowledge articles to be arranged in a decision tree. Duplicate Detection Detects any creation of already existing knowledge pages and alerts user Content Editor Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio Show More ##### ## Knowledge Dissemination (8) Page Analytics Provides data on wiki page and knowledge article use. Permissions Allows administrators to provide permissions and gate pieces of content based on role. Knowledge Sharing Offers additional tools that facilitate knowledge sharing and collaboration. Notifications Notifies users when changes occur. Advanced Search Offers AI-based search capabilities Organization Allows knowledge pages to be organized into sections and subsections as needed Other Integrations Integrated with other tools to faciliate the sharing of information Knowledge Integrations Integrates with other knowledge repositories in the business Show More ##### ## Agentic AI - Online Community Management (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Knowledge Base (3) Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ## Top-Rated Alternatives [ ![Bettermode](https://images.g2crowd.com/uploads/product/hd_favicon/c6d37da1ca53fb83b71d445e99b1c62b/bettermode.svg "Bettermode") Bettermode 4.7/5(117) ](https://www.g2.com/products/bettermode/reviews) [ ![Mighty Networks](https://images.g2crowd.com/uploads/product/hd_favicon/56eb3d0d1f29a945cd80c4a0394bab76/mighty-networks.svg "Mighty Networks") Mighty Networks 4.6/5(756) ](https://www.g2.com/products/mighty-networks/reviews) [ ![Higher Logic Thrive](https://images.g2crowd.com/uploads/product/hd_favicon/7500a7cf4deb28d06024d47133263301/higher-logic-thrive.svg "Higher Logic Thrive") Higher Logic Thrive 4.4/5(435) ](https://www.g2.com/products/higher-logic-thrive/reviews) [ View All Alternatives ](https://www.g2.com/products/discourse/competitors/alternatives) Discourse Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_01579c73488020f0c47d7cfeb39b5338/bettermode.png "Product Avatar Image") Bettermode 4.7/5(117) [ Compare Now ](https://www.g2.com/compare/bettermode-vs-discourse) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dc92d66e1db995d2d64f5f9455b1ea78/higher-logic-vanilla.jpg "Product Avatar Image") Higher Logic Vanilla 4.3/5(99) [ Compare Now ](https://www.g2.com/compare/discourse-vs-higher-logic-vanilla) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_aa80ae4e414b588558d81d34e75bd23f/higher-logic-thrive.jpg "Product Avatar Image") Higher Logic Thrive 4.4/5(435) [ Compare Now ](https://www.g2.com/compare/discourse-vs-higher-logic-thrive) ##### Categories on G2 [ Knowledge Base ](https://www.g2.com/categories/knowledge-base-software)[ Q&A Platforms ](https://www.g2.com/categories/q-a-platforms)[ Online Community Management ](https://www.g2.com/categories/online-community-management) ##### Explore More [ Best Graphic Design Software ](https://www.g2.com/articles/best-graphic-design-software)[ Which all-in-one consumer insights platforms combine audience panels, profiling and real-time dashboards for a brand research team that wants everything in one system? 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