Verified User in Law Practice
UL
Verified User in Law Practice
Enterprise (> 1000 emp.)
"Most intuitive discovery platform"
5/5
What do you like best about DISCO Platform?

DISCO is so much more intuitive than other discovery platforms. Running searches makes so much more sense, is easy to do, and does not require a lot of complicated steps. Review collected by and hosted on G2.com.

What do you dislike about DISCO Platform?

There is basically no downside to DISCO. The team supporting DISCO is extremely helpful, responsive, and patient. Review collected by and hosted on G2.com.

Geoff G.
GG
Geoff G.
Partner, Trial Lawyer
Mid-Market (51-1000 emp.)
"DISCO is an intuitive, time-saving tool"
5/5
What do you like best about DISCO Platform?

It just works. It is intuitive -- even for the partners at a law firm who may not be as tech-savvy. I can get at the information I need quickly and with less frustration. That can be the difference between a normal day instead of a late night -- and even winning instead of losing. Review collected by and hosted on G2.com.

What do you dislike about DISCO Platform?

The biggest hurdle to using DISCO is the fact that it costs more per GB than competitive products. However, I believe this is outweighed significantly by how fast and efficient DISCO is. Lots of hourly attorney and paralegal time is saved. Review collected by and hosted on G2.com.

JB
Janice B.
Small-Business (50 or fewer emp.)
"Easy to use"
5/5
What do you like best about DISCO Platform?

The Disco platform is very easy to use. If there is something I cannot figure out myself, the Disco University is an excellent site for help. The few times I have had to speak with a representative, they have been so knowledgeable! I love that I can pretty much do all tasks myself on Disco. Review collected by and hosted on G2.com.

What do you dislike about DISCO Platform?

Luckily, I have not had any issues yet. On few occasions it took me a couple of tries to find the answers I needed on Disco University. Maybe if there was a more descriptive menu that would be helpful. Review collected by and hosted on G2.com.

Michelle A. C.
MC
Michelle A. C.
Litigation Support Manager
Mid-Market (51-1000 emp.)
"DISCO. Simple, yet Powerful"
5/5
What do you like best about DISCO Platform?

Our firm started using DISCO in 2017, and we haven't looked back. Many eDiscovery solutions are robust but come with a hefty learning curve. DISCO isn't like that. I can give some basic training to new users and get them up and running in under 30 minutes. We can train them on additional features as they get more comfortable with the platform. DISCO's analytics are powerful and help the user find the one document (or batch of documents) they're most interested in seeing. Lastly, DISCO's support is top-notch. Review collected by and hosted on G2.com.

What do you dislike about DISCO Platform?

Honestly, there are no real downsides to using DISCO. The product keeps getting better and better. Review collected by and hosted on G2.com.

Mark T.
MT
Mark T.
Trainee Solicitor
Mid-Market (51-1000 emp.)
"Excellent document review platform"
5/5
What do you like best about DISCO Platform?

We found that the DISCO eDiscovery platform was very intuitive. The team particularly benefited from the tagging feature so that senior members could target their review and save the client money. The DISCO team were always on hand to answer any questions. The pricing was fair and transparent which enabled us to give certainty to the client. Another huge plus was being able to set up different areas for restricted review. Review collected by and hosted on G2.com.

What do you dislike about DISCO Platform?

We felt that it would have been beneficial for the native folder structure to have been retained when ingesting documents into the platform - this was the documents could be reviewed in a more organised way. Review collected by and hosted on G2.com.

MC
Mary C.
Paralegal
Small-Business (50 or fewer emp.)
"DISCO is a Godsend!!"
5/5
What do you like best about DISCO Platform?

As a paralegal in a complex tort case currently consisting of 239 Plaintiffs, 5 related actions and 50K documents or more, DISCO makes the daunting task of finding documents a breeze. THe learning curve was a cinch, and the "Search Builder" tools make it easy. In a 2-3 minute search, I am able to locate/download/print any document sought. Additionally, the ability to create review stages and allow our experts direct access to the documents, frees up space on our servers, and allows our experts to enter their own notes.

Access to "help" tools and personnel is unparalled and I've never had to wait more than 10 minutes to have my question(s) answered.

There are so many features I could go on and on about i.e., overlays, tagging, and foldering, in DISCO but there's not enough room or time for me to do it. Oh! May I mention how quickly and seamlessly exhibit lists and privilege logs can be created just by running document reports and making the edits in Excel.

In short? DISCO is a powerful and efficient tool for litigators, the likes of which I've never seen before and I love it! Review collected by and hosted on G2.com.

What do you dislike about DISCO Platform?

My only "dislike" would be the processes with regard to tagging and identifying responsive documents and any duplicates associated therewith. Review collected by and hosted on G2.com.

Response from Caitlin Ward of DISCO Platform

Mary —

Oh my goodness reading your review made me so happy! We LOVE hearing that we are having a positive impact on your work and can help make a daunting task less burdensome. In particular, it’s so exciting to hear you’ve been able to use our review stages and permissions tools to bring your experts into the review process. It’s something we are hoping to see more teams adopt so it’s great to hear.

I shared your feedback with our support and professional services team about your experience with them and the usefulness of our help tools. They were so happy reading about your satisfaction with their services. Thank you for taking the time to share that with us.

I’m sorry to hear that tagging and the process to identify responsive documents or duplicates haven’t been as well received. But, thank you for letting us know - it helps us continue to improve and make our product better for all our users. If you have specific feedback or suggestions on how we can improve those features, please feel free to send those to me at ward@csdisco.com. I will pass those along to our development team.

Seriously, your feedback was so great to hear! Thank you for taking the time to share your story and feelings with us. Gratefully, Your DISCO Team.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Litigation Paralegal"
5/5
What do you like best about DISCO Platform?

It is extremely user friendly. The DISCO staff is knowledgable and always available and willing to help. It is easy to load documents and export discovery. Review collected by and hosted on G2.com.

What do you dislike about DISCO Platform?

For an extremely large data base it can be costly. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Highly recommend DISCO for all eDiscovery needs"
5/5
What do you like best about DISCO Platform?

Extremely user friendly and very efficient Review collected by and hosted on G2.com.

What do you dislike about DISCO Platform?

I do not have anything negative to say about DISCO Review collected by and hosted on G2.com.

CN
Courtney N.
Enterprise (> 1000 emp.)
"Associate Attorney"
4.5/5
What do you like best about DISCO Platform?

The personal connection with DISCO representatives enables customers to receive specific, tailored feedback extremely efficiently. This sets DISCO apart from other e-discovery vendors. Review collected by and hosted on G2.com.

What do you dislike about DISCO Platform?

DISCO could streamline certain ingestion sessions by having a designated representative for each client. This could ensure that there is always someone on deck to coordinate this process, rather than switching regularly. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Satisfied with DIY tools"
4/5
What do you like best about DISCO Platform?

I like most the ability to ingest process and analyze Sze information without involvement from third-party vendors. Review collected by and hosted on G2.com.

What do you dislike about DISCO Platform?

The pricing is expensive relative to competitors. Review collected by and hosted on G2.com.