--- title: DISCO Platform Reviews meta\_title: 'DISCO Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 170 reviews by the users' company size, role or industry to find out how DISCO Platform works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 170 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- ### DISCO Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of the DISCO Platform, along with readily available support for any concerns. [(15 mentions)](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432359&qs=pros-and-cons#reviews) Users find DISCO Platform to be remarkably **intuitive and easy to use** , simplifying the eDiscovery process significantly. [(12 mentions)](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432285&qs=pros-and-cons#reviews) Users praise DISCO Platform's **exceptional customer support** , always ready to assist with any issues or concerns. [(8 mentions)](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432824&qs=pros-and-cons#reviews) Users praise the **efficient document management** of DISCO Platform, simplifying the review of large volumes of legal documents. [(8 mentions)](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432177&qs=pros-and-cons#reviews) Users appreciate the **intuitive interface and powerful AI features** that streamline document production and enhance efficiency. [(6 mentions)](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432992&qs=pros-and-cons#reviews) Users find the **search functionality issues** challenging and wish for clearer instructions and simplification in the process. [(5 mentions)](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432026&qs=pros-and-cons#reviews) Users experience **slow performance** in DISCO Platform, wishing for faster functionality and quicker tag applications. [(4 mentions)](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=2022217&qs=pros-and-cons#reviews) Users find the **learning curve steep** , requiring more time and training than other e-discovery platforms. [(3 mentions)](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432114&qs=pros-and-cons#reviews) Users find **difficulty in usage** due to challenges in excluding already viewed or coded documents effectively. [(2 mentions)](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432212&qs=pros-and-cons#reviews) Users find the **pricing to be the biggest downside** , making it challenging to justify costs for certain cases. [(2 mentions)](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1433224&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of DISCO Platform ##### 1. Ease of Use Users appreciate the **ease of use** of the DISCO Platform, along with readily available support for any concerns. [ See 15 mentions ](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432359&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Given the choice, I would exclusively use the DISCO platform for every matter." What do you like about DISCO Platform? Same as the above! DISCO is still great. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy and Intuitive" What do you like about DISCO Platform? The upcoming release of the AI with all new databases ##### 2. Intuitive Use Users find DISCO Platform to be remarkably **intuitive and easy to use** , simplifying the eDiscovery process significantly. [ See 12 mentions ](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy and Intuitive" What do you like about DISCO Platform? The upcoming release of the AI with all new databases ![Alexander D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander D.") AD Alexander D. Small-Business (50 or fewer emp.) 4.5/5 "Intuitive, Powerful Tool for Document Review" What do you like about DISCO Platform? I find DISCO eDiscovery intuitive and easily manipulable if you have a working knowledge of boolean terms. It helps me sift effectively through large ##### 3. Customer Support Users praise DISCO Platform's **exceptional customer support** , always ready to assist with any issues or concerns. [ See 8 mentions ](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432824&qs=pros-and-cons#reviews) See Related User Reviews TF Tammy F. Small-Business (50 or fewer emp.) 5.0/5 "CS DISCO - EASY TO USE AND QUICK TO UNDERSTAND" What do you like about DISCO Platform? CS Disco is so easy to use; from the front end to the back end never had any issues doing what needed to be done. The support at Disco is like no ![Wesley B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wesley B.") WB Wesley B. Mid-Market (51-1000 emp.) 5.0/5 "Correct solution not a minute too soon" What do you like about DISCO Platform? We started a using an another tool when a specific litigation began in 2022. It was fine at first but slowed over time. Eventually with about 2 millio ##### 4. Document Management Users praise the **efficient document management** of DISCO Platform, simplifying the review of large volumes of legal documents. [ See 8 mentions ](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432177&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Given the choice, I would exclusively use the DISCO platform for every matter." What do you like about DISCO Platform? Same as the above! DISCO is still great. RP Rachel P. Small-Business (50 or fewer emp.) 5.0/5 "Very Efficient, User Friendly eDiscovery Platform" What do you like about DISCO Platform? Search feature and filtering makes it incredibly easy to find key documents in a case. ##### 5. Features Users appreciate the **intuitive interface and powerful AI features** that streamline document production and enhance efficiency. [ See 6 mentions ](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432992&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great document hosting platfomr" What do you like about DISCO Platform? - very user friendly. interface was easy to get used to - lots of options and customizable features such as creating new tags, being able to tag oth ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Disco E-Discovery Experience" What do you like about DISCO Platform? Documents are OCR'd; documents can be batch organized. There are a lot of features and disco university is useful as well as asking staff questions. ### 5 Cons or Disadvantages of DISCO Platform ##### 1. Search Functionality Issues Users find the **search functionality issues** challenging and wish for clearer instructions and simplification in the process. [ See 5 mentions ](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432026&qs=pros-and-cons#reviews) See Related User Reviews NF Nishad F. Small-Business (50 or fewer emp.) 4.5/5 "Helpful and Very Intuitive" What do you dislike about DISCO Platform? I think at times searching for Bates seems difficult/unintuitive with what we put in the search bar, so I think a bit of simplification in the search, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Very Intuitive, Easier to Navigate than Relativity" What do you dislike about DISCO Platform? Saved searches are easy to work with. Difficult to exclude docs that already coded. Couldn't find a way to exclude docs already viewed or coded. ##### 2. Slow Performance Users experience **slow performance** in DISCO Platform, wishing for faster functionality and quicker tag applications. [ See 4 mentions ](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=2022217&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Disco is an effective and efficient document review and management platofrm." What do you dislike about DISCO Platform? Sometimes I wish that it could have functioned a little faster. ![Melissa P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa P.") MP Melissa P. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly AI Platform" What do you dislike about DISCO Platform? In linear review, there is up to a three second delay when loading the next document including the coding panel and metadata panel. ##### 3. Learning Curve Users find the **learning curve steep** , requiring more time and training than other e-discovery platforms. [ See 3 mentions ](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432114&qs=pros-and-cons#reviews) See Related User Reviews ![Meggan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meggan P.") MP Meggan P. Small-Business (50 or fewer emp.) 5.0/5 "extremely pleased" What do you dislike about DISCO Platform? so many useful tools can seem overwhelming if you don't know how to use them all. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "A Steep Learning Curve, but Powerful E-Discovery Tool" What do you dislike about DISCO Platform? It took more time training to learn how to use the DISCO tools than other e-discovery platforms that I have experience with. ##### 4. Difficulty in Usage Users find **difficulty in usage** due to challenges in excluding already viewed or coded documents effectively. [ See 2 mentions ](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1432212&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Very Intuitive, Easier to Navigate than Relativity" What do you dislike about DISCO Platform? Saved searches are easy to work with. Difficult to exclude docs that already coded. Couldn't find a way to exclude docs already viewed or coded. MH Matthew H. Small-Business (50 or fewer emp.) 4.5/5 "Generally good experiences with some caveats." What do you dislike about DISCO Platform? Sometimes I experience some difficulties when trying to visualize my tagged documents in an orderly manner. I don't readily see a way to group the doc ##### 5. Expensive Users find the **pricing to be the biggest downside** , making it challenging to justify costs for certain cases. [ See 2 mentions ](https://www.g2.com/products/disco-disco-platform/reviews?filters%5Bsentiment_snippet%5D=1433224&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Cutting Edge Technology and Unparalleled Customer Service" What do you dislike about DISCO Platform? So far, it has been difficult to find an efficient way to pass on the cost of CS Disco's platform to clients (based on data usage, operations, etc.). ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intuitive, well thought out platform" What do you dislike about DISCO Platform? The pricing is the biggest downside. It isn’t worth it to use Disco for cases that are high in other costs or that are worth less. ![Mohit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit S.") MS Mohit S. Senior Legal Associate Mid-Market (51-1000 emp.) 2/26/2025 "Intuitive Interface" 4.5/5 What do you like best about DISCO Platform? The interface is intuitive and easy to navigate, with a smooth workflow implementation. Review collected by and hosted on G2.com. What do you dislike about DISCO Platform? Absence of filter feature on home page. which can help me to sort. Review collected by and hosted on G2.com. What problems is DISCO Platform solving and how is that benefiting you? with the introduction of Cecilia, DISCO's AI and automation greatly minimize the need for extensive human resources, enabling quicker processing, Simplifying the processes of data ingestion, and organization, making it easier to handle large volumes of documents and information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CG Camila G. Litigation Paralegal Small-Business (50 or fewer emp.) 12/10/2024 "DISCO has change the way I work with eDiscovery" 5/5 What do you like best about DISCO Platform? I love how easy it is to ingest documents into the platform and the exhibit function. They offer so much training and support. I use it everyday on all of the cases I work on. It was such a smooth transition. Review collected by and hosted on G2.com. What do you dislike about DISCO Platform? There is nothing I dislike so far about DISCO. Review collected by and hosted on G2.com. What problems is DISCO Platform solving and how is that benefiting you? It allows me to have all the documents organized in one place. It has solved the issue of not being able to identify duplicates and to be able to determine what has been previosly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Meggan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meggan P.") MP Meggan P. Administrative Coordinator Small-Business (50 or fewer emp.) 2/20/2025 "extremely pleased" 5/5 What do you like best about DISCO Platform? definition of helping you find that needle in the haystack. Review collected by and hosted on G2.com. What do you dislike about DISCO Platform? so many useful tools can seem overwhelming if you don't know how to use them all. Review collected by and hosted on G2.com. What problems is DISCO Platform solving and how is that benefiting you? how much time we spend navigating through documents and getting them back to our clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Mid-Market (51-1000 emp.) 2/18/2025 "A Steep Learning Curve, but Powerful E-Discovery Tool" 4.5/5 What do you like best about DISCO Platform? I thought the case-builder tool was a great asset for DISCO, and I generally think the search capabilities are very powerful. Review collected by and hosted on G2.com. What do you dislike about DISCO Platform? It took more time training to learn how to use the DISCO tools than other e-discovery platforms that I have experience with. Review collected by and hosted on G2.com. What problems is DISCO Platform solving and how is that benefiting you? It stores very large quantities of documents and makes them easily searchable and tag-able. It helps me keep track of important documents in large litigations that involve hundreds of thousands, if not millions of documents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CB Colleen B. Paralegal Mid-Market (51-1000 emp.) 10/22/2024 "Very likely to recommend DISCO e-discovery because of how hands on the team is." 5/5 What do you like best about DISCO Platform? How effecient and kind everyone is when there are questions. It's alos pretty self explanatory after an quick introduction to the database. Review collected by and hosted on G2.com. What do you dislike about DISCO Platform? I think DISCO should just pull an area offline if there are issues with it. Last time there was an issue with Productions and I was given a workaround that ended up not being useful so I had to repeat the productions - if they would have just pulled the production capability until the fix was issued, it would have been more effecient in the end. Review collected by and hosted on G2.com. What problems is DISCO Platform solving and how is that benefiting you? organization of files that were originally organized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 12/17/2024 "Intuitive, well thought out platform" 4/5 What do you like best about DISCO Platform? The platform is intuitive to use, has great customer support, and integrates seamlessly into my workflow. It is easy to use Disco for every case that requires discovery. There are a lot of features and I’m always learning about new ones. Review collected by and hosted on G2.com. What do you dislike about DISCO Platform? The pricing is the biggest downside. It isn’t worth it to use Disco for cases that are high in other costs or that are worth less. Review collected by and hosted on G2.com. What problems is DISCO Platform solving and how is that benefiting you? Disco is allowing us to work on doc review no matter where we are and no matter who our co-counsel are. eDiscovery stays organized and easy to navigate for every user. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nicole O'Toole P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole O'Toole P.") NP Nicole O'Toole P. Attorney Mid-Market (51-1000 emp.) 2/18/2025 "Huge fan of DISCO" 5/5 What do you like best about DISCO Platform? The easy-to-use platform and very helpful support team Review collected by and hosted on G2.com. What do you dislike about DISCO Platform? I don't alawys know about new features for a few months sometimes Review collected by and hosted on G2.com. What problems is DISCO Platform solving and how is that benefiting you? Large-scale document review, production, and analysis Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Parmal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parmal S.") PS Parmal S. Senior Legal Associate Mid-Market (51-1000 emp.) 2/21/2025 "Senior legal associate" 4.5/5 What do you like best about DISCO Platform? The Disco eDiscovery platform is highly effective and powerful. I use it regularly, and it’s easy to learn. It helps me improve my skills." Review collected by and hosted on G2.com. What do you dislike about DISCO Platform? I don't like anything about the Disco eDiscovery platform. I want to suggest that filters should be available as options in it. Review collected by and hosted on G2.com. What problems is DISCO Platform solving and how is that benefiting you? We can easily export documents, and there are many options available for doing so. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CM Celeste M. Director of Litigation Support Mid-Market (51-1000 emp.) 8/1/2024 "Intuitive and Easy to Use" 5/5 What do you like best about DISCO Platform? When compared to other platforms, I have found DISCO extremely easy to use. I can quickly teach my new team members how to navigate DISCO, allowing us to save our clients time and money. All features are readily accessible and the menu is straightforward as opposed to endlessly nested menus and vague descriptions. While some platforms require many steps before achieving simple tasks and leave room for error, DISCO allows me to create users, roles, searches, views, search terms reports, and productions in a few clicks. DISCO's intuitive features help to ensure that productions are flawless and brings your attention to any issues before the production runs, streamlining the quality control process. Other platforms simply run the production, require extensive quality control checks, and force the production be redone when issues are found, wasting time and money. Review collected by and hosted on G2.com. What do you dislike about DISCO Platform? My biggest headache with DISCO is that it does not allow for the export of lists of ingest sessions, ingest details, loadfile mappings, productions, production details, overlays, review teams, mass action logs, review stages, etc. This feature would extremely helpful for documentation. As it stands now, if I am asked for a list, I have to create the list manually, which can be time consuming, tedious, and leaves room for error. Review collected by and hosted on G2.com. What problems is DISCO Platform solving and how is that benefiting you? The big push is on AI right now, it's not something that really is benefitting us right now, but I'm hoping we can begin to utilize this more in the future. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 2/20/2025 "The product is easy to learn and more intuitive than others I have tried" 3/5 What do you like best about DISCO Platform? I like that the user interface is intuitive and things like searching are not too complex but still have power Review collected by and hosted on G2.com. What do you dislike about DISCO Platform? I wish some of the search functions were easier to do without knowing if I am doing it wrong (i.e., more instructions) Review collected by and hosted on G2.com. What problems is DISCO Platform solving and how is that benefiting you? Organizing and reviewing large amounts of discovery Review collected by and hosted on G2.com. 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