--- title: Discern Reviews meta\_title: 'Discern Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22 reviews by the users' company size, role or industry to find out how Discern works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 22 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Discern Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Discern's **ease of use** highly beneficial, facilitating effective data visualization and insights with excellent support. [(6 mentions)](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=1671393&qs=pros-and-cons#reviews) Users love the **responsive customer support** from Discern, ensuring quick changes and effective guidance throughout implementation. [(5 mentions)](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=1671319&qs=pros-and-cons#reviews) Users commend the **easy implementation process** of Discern, facilitating quick data access and enhancing operational efficiency. [(4 mentions)](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=1671247&qs=pros-and-cons#reviews) Users value the **centralized and intuitive reporting** of Discern, transforming hours of work into quick insights. [(4 mentions)](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=1671206&qs=pros-and-cons#reviews) Users value the **real-time analytics** offered by Discern, providing necessary visibility for effective decision-making. [(3 mentions)](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=2028867&qs=pros-and-cons#reviews) Users find the **data inaccuracy** in Discern challenging, especially with nuanced metrics that confuse executive understanding. [(3 mentions)](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=1671427&qs=pros-and-cons#reviews) Users find the **complexity** of Discern challenging, particularly with nuanced metrics and installation difficulties for non-technical individuals. [(2 mentions)](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=2028880&qs=pros-and-cons#reviews) Users find the **complex usage** of Discern challenging, particularly those lacking technical knowledge or data analysis skills. [(2 mentions)](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=2028904&qs=pros-and-cons#reviews) Users find the **lack of detail** in metrics confusing, hindering understanding for executives and technical learners alike. [(2 mentions)](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=2028869&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Discern, especially for those lacking technical skills and data understanding. [(2 mentions)](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=2028863&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Discern ##### 1. Ease of Use Users find Discern's **ease of use** highly beneficial, facilitating effective data visualization and insights with excellent support. [ See 6 mentions ](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=1671393&qs=pros-and-cons#reviews) See Related User Reviews ![Rick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick S.") RS Rick S. Mid-Market (51-1000 emp.) 5.0/5 "Marketing Cohort Analytics—A Million Times Easier with Discern" What do you like about Discern? Discern completely changed how I handle marketing funnel reporting. What used to take hours like pulling Salesforce reports, syncing to Google Sheets ![Warren K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Warren K.") WK Warren K. Mid-Market (51-1000 emp.) 5.0/5 "Best Data set for CROs on the Market" What do you like about Discern? Understanding accurate leading indicators of pipeline health has been a major challenge for us. Building dashboards in Salesforce wasn't providing the ##### 2. Customer Support Users love the **responsive customer support** from Discern, ensuring quick changes and effective guidance throughout implementation. [ See 5 mentions ](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=1671319&qs=pros-and-cons#reviews) See Related User Reviews CY Carol Y. Mid-Market (51-1000 emp.) 5.0/5 "Complex ARR reporting made seamless" What do you like about Discern? Discern enables us to standardize our ability to report ARR and CARR reporting from weeks to a single day. We were using a series of multiple reports ![Robert C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert C.") RC Robert C. Mid-Market (51-1000 emp.) 5.0/5 "Real-time KPI Calculations for the Entire Business" What do you like about Discern? Discern has been instrumental in helping us stay on top of performance, without the need to chase individual business heads for updates or spend hours ##### 3. Implementation Ease Users commend the **easy implementation process** of Discern, facilitating quick data access and enhancing operational efficiency. [ See 4 mentions ](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=1671247&qs=pros-and-cons#reviews) See Related User Reviews ![Rick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick S.") RS Rick S. Mid-Market (51-1000 emp.) 5.0/5 "Marketing Cohort Analytics—A Million Times Easier with Discern" What do you like about Discern? Discern completely changed how I handle marketing funnel reporting. What used to take hours like pulling Salesforce reports, syncing to Google Sheets CY Carol Y. Mid-Market (51-1000 emp.) 5.0/5 "Complex ARR reporting made seamless" What do you like about Discern? Discern enables us to standardize our ability to report ARR and CARR reporting from weeks to a single day. We were using a series of multiple reports ##### 4. Insights Users value the **centralized and intuitive reporting** of Discern, transforming hours of work into quick insights. [ See 4 mentions ](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=1671206&qs=pros-and-cons#reviews) See Related User Reviews ![Rick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick S.") RS Rick S. Mid-Market (51-1000 emp.) 5.0/5 "Marketing Cohort Analytics—A Million Times Easier with Discern" What do you like about Discern? Discern completely changed how I handle marketing funnel reporting. What used to take hours like pulling Salesforce reports, syncing to Google Sheets ![Warren K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Warren K.") WK Warren K. Mid-Market (51-1000 emp.) 5.0/5 "Best Data set for CROs on the Market" What do you like about Discern? Understanding accurate leading indicators of pipeline health has been a major challenge for us. Building dashboards in Salesforce wasn't providing the ##### 5. Analytics Users value the **real-time analytics** offered by Discern, providing necessary visibility for effective decision-making. [ See 3 mentions ](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=2028867&qs=pros-and-cons#reviews) See Related User Reviews ![Robert C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert C.") RC Robert C. Mid-Market (51-1000 emp.) 5.0/5 "Real-time KPI Calculations for the Entire Business" What do you like about Discern? Discern has been instrumental in helping us stay on top of performance, without the need to chase individual business heads for updates or spend hours ![Mukund N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukund N.") MN Mukund N. Small-Business (50 or fewer emp.) 4.5/5 "Out-of-the-box advanced reporting capabilities" What do you like about Discern? Getting started is easy. Highly configurable, easy integration/connectivity, super easy to analyze your sales pipeline, very responsive support team. ### 5 Cons or Disadvantages of Discern ##### 1. Data Inaccuracy Users find the **data inaccuracy** in Discern challenging, especially with nuanced metrics that confuse executive understanding. [ See 3 mentions ](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=1671427&qs=pros-and-cons#reviews) See Related User Reviews CY Carol Y. Mid-Market (51-1000 emp.) 5.0/5 "Complex ARR reporting made seamless" What do you dislike about Discern? Sometimes you need to be patient with loading time and you need to pay attention to the data you've clicked on when you're exporting ![Mukund N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukund N.") MN Mukund N. Small-Business (50 or fewer emp.) 4.5/5 "Out-of-the-box advanced reporting capabilities" What do you dislike about Discern? Can be complicated to understand all the metrics available, and some have pretty nuanced definitions that can be confusing when viewed by executives w ##### 2. Complexity Users find the **complexity** of Discern challenging, particularly with nuanced metrics and installation difficulties for non-technical individuals. [ See 2 mentions ](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=2028880&qs=pros-and-cons#reviews) See Related User Reviews ![Mukund N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukund N.") MN Mukund N. Small-Business (50 or fewer emp.) 4.5/5 "Out-of-the-box advanced reporting capabilities" What do you dislike about Discern? Can be complicated to understand all the metrics available, and some have pretty nuanced definitions that can be confusing when viewed by executives w ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 4.5/5 "Discern the Data Analytics tool" What do you dislike about Discern? Discern software can be challenging to install and use, especially for those with low technical knowledge. It may require understanding data analysis ##### 3. Complex Usage Users find the **complex usage** of Discern challenging, particularly those lacking technical knowledge or data analysis skills. [ See 2 mentions ](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=2028904&qs=pros-and-cons#reviews) See Related User Reviews ![Mukund N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukund N.") MN Mukund N. Small-Business (50 or fewer emp.) 4.5/5 "Out-of-the-box advanced reporting capabilities" What do you dislike about Discern? Can be complicated to understand all the metrics available, and some have pretty nuanced definitions that can be confusing when viewed by executives w ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 4.5/5 "Discern the Data Analytics tool" What do you dislike about Discern? Discern software can be challenging to install and use, especially for those with low technical knowledge. It may require understanding data analysis ##### 4. Lack of Detail Users find the **lack of detail** in metrics confusing, hindering understanding for executives and technical learners alike. [ See 2 mentions ](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=2028869&qs=pros-and-cons#reviews) See Related User Reviews ![Mukund N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukund N.") MN Mukund N. Small-Business (50 or fewer emp.) 4.5/5 "Out-of-the-box advanced reporting capabilities" What do you dislike about Discern? Can be complicated to understand all the metrics available, and some have pretty nuanced definitions that can be confusing when viewed by executives w ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 4.5/5 "Discern the Data Analytics tool" What do you dislike about Discern? Discern software can be challenging to install and use, especially for those with low technical knowledge. It may require understanding data analysis ##### 5. Learning Curve Users find the **learning curve steep** with Discern, especially for those lacking technical skills and data understanding. [ See 2 mentions ](https://www.g2.com/products/discern/reviews?filters%5Bsentiment_snippet%5D=2028863&qs=pros-and-cons#reviews) See Related User Reviews ![Mukund N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukund N.") MN Mukund N. Small-Business (50 or fewer emp.) 4.5/5 "Out-of-the-box advanced reporting capabilities" What do you dislike about Discern? Can be complicated to understand all the metrics available, and some have pretty nuanced definitions that can be confusing when viewed by executives w ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 4.5/5 "Discern the Data Analytics tool" What do you dislike about Discern? Discern software can be challenging to install and use, especially for those with low technical knowledge. It may require understanding data analysis ## Top-Rated Alternatives [ ![Clari](https://images.g2crowd.com/uploads/product/hd_favicon/325c3df8553cee1b8ab793d8f3dfa14a/clari.svg "Clari") Clari 4.6/5(5,610) ](https://www.g2.com/products/clari/reviews) [ ![Tableau](https://images.g2crowd.com/uploads/product/hd_favicon/335fbdd506ce66a7f19326fbc586410a/tableau-software-tableau.svg "Tableau") Tableau 4.4/5(3,785) ](https://www.g2.com/products/tableau/reviews) [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ View All Alternatives ](https://www.g2.com/products/discern/competitors/alternatives) SC Stephanie C. Customer Success Management Excellence Manager Mid-Market (51-1000 emp.) 9/27/2022 "Customer Service! When you know your goals are their goals as well." 5/5 What do you like best about Discern? The Discern team is quick to respond! They bring their experience and adaptability to every discussion. We have learned about our business together through what we can see in the new dashboards and charts. Review collected by and hosted on G2.com. What do you dislike about Discern? Nothing yet. Looking forward to the new functions and features that are on the horizon. Confident that the team will incorporate feedback on areas of improvement in the future. Review collected by and hosted on G2.com. What problems is Discern solving and how is that benefiting you? Increased pipeline visibility has given us insight into the areas where improving our sales force hygiene can unlock the possibility of having reliable metrics available all the time without custom reports and manual excel calculations. Discern has provided with a tool to facilitate our operational sales and CS meetings where we can focus business discussions vs how we can consistently pull/filter the data we want to discuss. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Thomas G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas G.") TG Thomas G. Sales Ops analyst Mid-Market (51-1000 emp.) 1/19/2023 "Useful tool with really responsible support team" 4.5/5 What do you like best about Discern? Reactivity of Discern to implement new feature Their suggestion of dashboard, view... Review collected by and hosted on G2.com. What do you dislike about Discern? In a ideal world, that would be amazing if we could decide by ourself how to define some KPIs, like MQL Inbound, MQL Outbound... Review collected by and hosted on G2.com. What problems is Discern solving and how is that benefiting you? Very powerful tool to follow in an efficient way your pipeline. With their BI, we can really monitor the activity (a thing that we can't do with standard Salesforce Dashboard..) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/25/2022 "Revenue Analytics, fast & easy" 4.5/5 What do you like best about Discern? Product itself: all the right dashboards for Exec to track activity & sales leaders to drive their teams based on data \> a lot of knowledge/ intelligence has been put in the product & it's way better than building reports from scratch Speed of installation: within 2 weeks, you can already get great insights Customer service: all requests are answered so fast! Review collected by and hosted on G2.com. What do you dislike about Discern? Not much. I'm guessing we can get constraints at some point if we want to go deeper in data analysis/ cross different data sources, but so far, Discern product has evolved quicker than our needs (and team is so agile they handled things quickly if there is a real evolution need) Review collected by and hosted on G2.com. What problems is Discern solving and how is that benefiting you? Pipeline monitoring Sales leaders 1o1 with team members: structure to lead discussions based on what has moved - or not moved - in the pipeline over the past week or 2 Comparison of sales KPI (ASP, sales cycle, etc.) per region & deal origin Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aryaman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aryaman S.") AS Aryaman S. Associate Mid-Market (51-1000 emp.) 5/22/2023 "Useful service" 4.5/5 What do you like best about Discern? The insights which i get with the help of their analytics which drive important decisions. Review collected by and hosted on G2.com. What do you dislike about Discern? The UI can become better. It needs to have a look by their product team. Review collected by and hosted on G2.com. What problems is Discern solving and how is that benefiting you? Helping us to get a forecast of sales. It helps us to reach the accurate number. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Clémence B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clémence B.") CB Clémence B. Sales Ops Mid-Market (51-1000 emp.) 1/20/2023 "Very useful tool" 4/5 What do you like best about Discern? Discern is a very useful tool and easy to use!! People are very available to help you and to answer all your questions. It allows good visualization of your data. I recommend it! Review collected by and hosted on G2.com. What do you dislike about Discern? What can be less easy is that we cannot do change ourselves. We have to ask for every change. The Discern Marketing part seems to be less accurate for us but maybe in the future! Review collected by and hosted on G2.com. What problems is Discern solving and how is that benefiting you? They are managing every change we ask, regarding the design, the data, the way we want to have and see the data. It allows a personalized tool for a company ! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrew d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew d.") AD Andrew d. Senior Vice President, Global Revenue Platform Mid-Market (51-1000 emp.) 9/23/2022 "The Revenue Analytics platform I've always wanted and never knew existed" 5/5 What do you like best about Discern? Salesforce out-of-the-box reports and dashboards are clunky and hard to manage. Tableau needs a lot of configuration to get me the charts and graphs I really want. Discern gives me all the charts and graphs, and all the data, that our sales leaders and I need to manage our business, without having to build everything ourselves in Tableau. With very minimal configuration, I can see a holistic view of our pipeline, forecast and rep productivity for the first time. Beyond just getting all the data I want, their predictive analytics are insanely good. For example, within a week of the start of Q2, Discern was within $10K of where we ended the quarter. By day 10, it was exactly on target. Unreal. We now use the Opportunity Score predictions it produces as one of our key metrics to measure pipeline hygiene. Review collected by and hosted on G2.com. What do you dislike about Discern? Administrative tools and ability to edit some things more on our end would be helpful I suppose, but honestly the Discern team is so responsive and agile it's a non-issue. Review collected by and hosted on G2.com. What problems is Discern solving and how is that benefiting you? Someone I worked for once said "when the lights turn on, the cockroaches scatter." Or, similarly, "sunlight is the best disinfectant." Before Discern, we lacked full visibility of our pipeline, which obscured or hid poor opportunity hygiene, because no one could properly measure and inspect it. Discern is like throwing open the window shades on the business and making it much harder, or impossible, to hide bad behavior. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Quentin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quentin R.") QR Quentin R. Revenue operation manager Mid-Market (51-1000 emp.) 9/23/2022 "What a customer service !" 5/5 What do you like best about Discern? Discern team is always available for adaptation and so quick to solve our problem, it feels like they are only working for us despite having already great clients. Review collected by and hosted on G2.com. What do you dislike about Discern? I don't have anything that I dislike so far except that g2 forces me to enter the right number of caracter in this box. So here I am writing this long message for nothing Review collected by and hosted on G2.com. What problems is Discern solving and how is that benefiting you? We are working on Salesforce and do not have a powerfull BI tool in place so far. We had difficulty to look at aggregated data, to historize it and to give actionnable data to our sales manager. With Discern we earned 1 year on this topic in only 2 months. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MS meredith s. Revenue Analytics Manager Mid-Market (51-1000 emp.) 1/10/2023 "Discern.io has very powerful predictive capabilities, as well as a very responsive team." 5/5 What do you like best about Discern? Flexible capabilities, predictive analytics, and support Review collected by and hosted on G2.com. What do you dislike about Discern? I have no significant concerns at this time. Review collected by and hosted on G2.com. What problems is Discern solving and how is that benefiting you? Discern.io assists us in bringing predictive insights quickly and efficiently. Their dashboards are very helpful for pipeline conversations and planning. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 5/11/2023 "Review" 5/5 What do you like best about Discern? Everything, it is really intuitive and useful Review collected by and hosted on G2.com. What do you dislike about Discern? Nothing at all, the software is really well designed. Review collected by and hosted on G2.com. What problems is Discern solving and how is that benefiting you? Implementing Discern.io was one of the best choices I made in my first 90 days of building out an operation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Evan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan R.") ER Evan R. Head of Revenue Operations Mid-Market (51-1000 emp.) 9/29/2022 "Next gen out of the box answers for GTM executives." 5/5 What do you like best about Discern? So far so good. The tool does what it's supposed to. It connects to SaaS configured SFDC instances and the CS team gets you up and running very quickly. Within one month of launch, we are already centering ELT conversations around the tool. New functionality appears frequently and is on-the-mark. Review collected by and hosted on G2.com. What do you dislike about Discern? No real dislikes. Any minor nits are addressed quickly by the team and improved promptly. Review collected by and hosted on G2.com. What problems is Discern solving and how is that benefiting you? GTM Execution - Pipeline analysis, velocity, sales funnel, activity reporting. All together in a nice little package that connects directly and automatically to our SFDC instance. Review collected by and hosted on G2.com. 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