---
title: DisasterLAN Reviews
meta_title: 'DisasterLAN Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 19 reviews by the users' company size, role or industry to
  find out how DisasterLAN works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 19
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Public Safety
  url: https://www.g2.com/categories/public-safety
---


# DisasterLAN Reviews
**Vendor:** Buffalo Computer Graphics  
**Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 19
## About DisasterLAN
DisasterLAN (DLAN) is a secure, web-based, mobile friendly emergency management system that provides tools for shared situational awareness, workflow-based information management, and real-time communication to help your team prepare for, respond to, and report on issues. With DLAN in your toolbox, you will be properly prepared to manage daily operations, emergencies, and everything in-between. DLAN simplifies task, mission, and resource management. It allows critical information to be quickly shared through secure interoperable communication features, which are included at no extra charge. DLAN also includes a full suite of reporting features to allow for easy after-action reporting. Since its release in 2002, DLAN has been used internationally at all divisions of government, as well as in private-sector corporations. DLAN has been used in multiple industries, including emergency management, healthcare, transportation, utilities, and education. With DLAN any organization can easily track, manage, and report on multiple incidents and events from one unified solution.




## DisasterLAN Reviews
  ### 1. DLAN: Always uncovering more uses!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2020

**What do you like best about DisasterLAN?**

DLAN has a host of capabilities we are still continuously exploring. The team's ability to work with us to find solutions tailored to meet our needs is what makes the platform such a valuable part of our response suite.

**What do you dislike about DisasterLAN?**

At times the platform can feel clunky when moving between modules, but once in each they work really well.

**What problems is DisasterLAN solving and how is that benefiting you?**

We have access to a number of different monitoring systems in our geographic area. DLAN has been invaluable for how we integrate these different monitoring data streams into one platform to help provide situational awareness.

  ### 2. great incident management tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amilcar Jose S. | Consultor de proyectos, Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2019

**What do you like best about DisasterLAN?**

It is a tool to send reports of damage to roads, highways and structures (buildings) from a cell phone, it can also be used to obtain information about occupants, damage to infrastructure and road conditions. The estimated costs of damages and displaced persons can be related / tagged with a structure with a simple form
It has some very useful features such as:
- Create assessments of roads and structures
-Attach photos/pics
-Look/determine map locations
-The mobile nature of DLAN also allows the  to connect Operations Centre immediately to a team of field officers across the province through any device with internet connectivity
-Send estimated costs
-Submit over WiFi or Cellular

**What do you dislike about DisasterLAN?**

some characteristics take time to learn and some aspects of the interface are not intuitive

**Recommendations to others considering DisasterLAN:**

DisasterLAN is a web-based incident management system designed for use in emergency operations centers to manage both planned events and disasters, It is the best option available

**What problems is DisasterLAN solving and how is that benefiting you?**

Is a great software for the management of incidents, offers a lot of functionality in a well-integrated package.
Excelent for assign tasks to roles responsible individually or through automated custom workflows 

  ### 3. It's good!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2019

**What do you like best about DisasterLAN?**

DLAN allows our State EOC to process and track information quickly and easily. It's pretty straightforward if you're familiar with all the basic NIMS/ICS processes, but having everything in one place makes everything much easier. A huge improvement over whiteboards and paper stacks. There can be a bit of a learning curve if you're not familiar with NIMS concepts or computers in general, but nearly everyone I've trained over the past few years has commented on how much easier it is to use than it used to be.

**What do you dislike about DisasterLAN?**

There can be a few strange UI quirks here and there, but ultimately it's only been getting better for as long as I've used it.

**What problems is DisasterLAN solving and how is that benefiting you?**

We use DLAN to track incoming calls, process requests, and assign resources. It helps us build out situation reports and incident action plans that incorporate input from each of appropriate roles and support functions in the EOC. It has a pretty robust status board building capability that lets us pull together various bits of information from across the system and share it on video displays around the room. We can also build custom landing pages for each role, allowing them to focus what's important to them. Every action is saved in DLAN, which makes it easy to run after action reports after an incident is done.

  ### 4. Integrated info flows for effective emergency/incident preparation & response

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** January 25, 2019

**What do you like best about DisasterLAN?**

DLAN enables people from many teams, across a large geographic domain, to effectively communicate, coordinate, and collaborate when planning, preparing, or responding to incidents & emergencies of varying scopes, magnitudes and intensities.

The platform allows our team to receive, assess, share, and act on information flows that could otherwise be chaotic if managed without an integrated platform like DLAN.

DLAN has a rock-solid audit trail while enabling participants to interact in a role-centric fashion rather than an individual-centric fashion. This role-centric interaction alone increases organizational robustness and reduces communication delays & confusion.



**What do you dislike about DisasterLAN?**

The UI/UX is a definite weak point, though I expect it is common to other similar platforms as well. There is rich functionality in DLAN, but it is wrapped in an unintuitive UI with a resulting UX that requires extensive training and ongoing use to ensure a team's familiarity and effectiveness with the platform.

I have had to say countless times when training others that "Engineers developed this, not designers. The functionality is there, but names, locations, and clickflows are often unintuitive."

**What problems is DisasterLAN solving and how is that benefiting you?**

Information is the lifeblood of an effective emergency response. You have to receive, assess, handle, and act on it well even when it comes at you like a swarm of bees.

Furthermore, the value and effectiveness of a network of individuals and teams relies on establishing & enabling active connections between them all.

DLAN makes us better on both counts when looking at the overall network we use to plan, prepare, and respond.

  ### 5. DisasterLAN: Helps you with smooth transition

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 16, 2019

**What do you like best about DisasterLAN?**

The support staff delivers beyond your expectation ensuring that every instance fits our needs. DLAN has enabled us to handle 10,000+ participants and hundreds of aid calls - assisting us to coordinate an immediate response. DLAN's knowledge of the situation is critical to our financial success.

**What do you dislike about DisasterLAN?**

There is nothing that I dislike regarding this product.

**What problems is DisasterLAN solving and how is that benefiting you?**

DLAN tries to balance the simplicity and accessibility of a COTS system with the capacities of an organization - specific customized solution by providing three standardized editions which can be configured to meet the needs of our key infrastructure and government customers in a number of ways.

  ### 6. Satisfied customer for many years.

**Rating:** 4.0/5.0 stars

**Reviewed by:** A.J. M. | Emergency Management Director, Government Administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2019

**What do you like best about DisasterLAN?**

Customer service is the best that we have ever experienced.  They are personally invested in making their clients successful.  They work hard to understand our business processes and then design the products around our practices.

**What do you dislike about DisasterLAN?**

Small operational items in the software that we are currently working to improve with BCG.

**What problems is DisasterLAN solving and how is that benefiting you?**

Incident management software.  Organizing work orders, contacts, GIS and resource management efficiencies.


## DisasterLAN Discussions
  - [What web browsers are supported?](https://www.g2.com/discussions/web-browsers) - 1 comment, 1 upvote
  - [What mobile devices are supported?](https://www.g2.com/discussions/mobile-devices-2d097601-3522-456e-8b3c-78c39eec95d8) - 1 comment, 1 upvote
  - [Can DLAN work without an Internet or cellular connection?](https://www.g2.com/discussions/offline-mode-f9d50db2-fc56-4d67-a2f7-b3f793b267c3) - 1 comment, 1 upvote
  - [What is DisasterLAN used for?](https://www.g2.com/discussions/what-is-disasterlan-used-for) - 1 comment

- [View DisasterLAN pricing details and edition comparison](https://www.g2.com/products/disasterlan/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+09%3A54%3A58+-0500&secure%5Bsession_id%5D=3a153c7c-4c22-40c0-9876-afe9bb253e5b&secure%5Btoken%5D=f9bb3d0b8661a7dd40363e6dba5751ebbd75eefb73e1e02806df02fd37623224&format=llm_user)

## DisasterLAN Features
**Emergency Planning**
- Scenario Planning
- Automated Workflows
- Auditing & Compliance

**Prevention & Preparation**
- Scenario Planning
- Document Database
- Equipment Management
- Threat Monitoring

**Emergency Management**
- Mass Alerts and Notifications
- Threat Monitoring
- Geolocation
- Integrated Response
- Crisis Communication
- Post-Event Analysis

**Response**
- Mass Alerts and Notifications
- Geolocation
- Automated Workflows
- Incident Dashboard
- Third-Party Data Mining
- Collaboration Tools

**Recovery**
- Auditing & Compliance
- Incident Mapping
- Post-Event Analysis
- Cost Management
- Document Sharing

## Top DisasterLAN Alternatives
  - [D4H](https://www.g2.com/products/d4h/reviews) - 4.6/5.0 (162 reviews)
  - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (358 reviews)
  - [Veoci](https://www.g2.com/products/veoci/reviews) - 3.0/5.0 (3 reviews)

