DisasterLAN Reviews & Product Details

DLAN is a very user-friendly intuitive program which supports the emergency management information management goals of my workplace. DLAN's modules have a Microsoft Office-like sense to them which greatly accelerates the use of the program by new staff Review collected by and hosted on G2.com.

The mapping capability presently used within my workplace does not make the best use of the DLAN information datasets. Review collected by and hosted on G2.com.

DLAN has a host of capabilities we are still continuously exploring. The team's ability to work with us to find solutions tailored to meet our needs is what makes the platform such a valuable part of our response suite. Review collected by and hosted on G2.com.

At times the platform can feel clunky when moving between modules, but once in each they work really well. Review collected by and hosted on G2.com.

FutureShield has been involved in re-selling EOC software since 2006. We have worked with many solutions and settled on DLAN to support the requirements of a BC based university and then again for the PanAM and Parapan Games in 2015. From there, we haven't looked back. DLAN is a comprehensive web-based solution (either cloud-based or installed at client sites) with a mobile responsive interface allowing it to be used in a physical or virtual EOC. We have had many Canadian organizations choose DLAN and they are very happy with the IMS/ICS forms, Sitrep and IAP automation, logs, ticket-based incident management, single-button reporting as well as flexible dashboards. For those looking to replace white boards, paper forms, and out-dated and less flexible solutions in the EOC, DLAN is a great choice. Review collected by and hosted on G2.com.

FutureShield does not have any negative comments to make for DLAN. Review collected by and hosted on G2.com.

It is a tool to send reports of damage to roads, highways and structures (buildings) from a cell phone, it can also be used to obtain information about occupants, damage to infrastructure and road conditions. The estimated costs of damages and displaced persons can be related / tagged with a structure with a simple form

It has some very useful features such as:

- Create assessments of roads and structures

-Attach photos/pics

-Look/determine map locations

-The mobile nature of DLAN also allows the to connect Operations Centre immediately to a team of field officers across the province through any device with internet connectivity

-Send estimated costs

-Submit over WiFi or Cellular Review collected by and hosted on G2.com.

some characteristics take time to learn and some aspects of the interface are not intuitive Review collected by and hosted on G2.com.

The support staff goes above and beyond in making sure each instance fits our needs. DLAN has allowed us to manage over 10,000 participants and hundreds of calls for assistance - helping us coordinate an immediate response. The situational awareness provided by DLAN is critical to our success. Review collected by and hosted on G2.com.

Currently any needed features have been added as requested. Review collected by and hosted on G2.com.

DLAN allows our State EOC to process and track information quickly and easily. It's pretty straightforward if you're familiar with all the basic NIMS/ICS processes, but having everything in one place makes everything much easier. A huge improvement over whiteboards and paper stacks. There can be a bit of a learning curve if you're not familiar with NIMS concepts or computers in general, but nearly everyone I've trained over the past few years has commented on how much easier it is to use than it used to be. Review collected by and hosted on G2.com.

There can be a few strange UI quirks here and there, but ultimately it's only been getting better for as long as I've used it. Review collected by and hosted on G2.com.

DLAN enables people from many teams, across a large geographic domain, to effectively communicate, coordinate, and collaborate when planning, preparing, or responding to incidents & emergencies of varying scopes, magnitudes and intensities.

The platform allows our team to receive, assess, share, and act on information flows that could otherwise be chaotic if managed without an integrated platform like DLAN.

DLAN has a rock-solid audit trail while enabling participants to interact in a role-centric fashion rather than an individual-centric fashion. This role-centric interaction alone increases organizational robustness and reduces communication delays & confusion.

Review collected by and hosted on G2.com.

The UI/UX is a definite weak point, though I expect it is common to other similar platforms as well. There is rich functionality in DLAN, but it is wrapped in an unintuitive UI with a resulting UX that requires extensive training and ongoing use to ensure a team's familiarity and effectiveness with the platform.

I have had to say countless times when training others that "Engineers developed this, not designers. The functionality is there, but names, locations, and clickflows are often unintuitive." Review collected by and hosted on G2.com.

DLAN provides the County with a common operating picture and manages real time data for emergencies. Review collected by and hosted on G2.com.

Wish we used it more for day to day operations. Review collected by and hosted on G2.com.

The variety of features that are available within DLAN allows us to se4lect those features that are most useful to our agency. Many of the features can be customized to meet our specific needs. BCG staff have been very willing to assist us with enhancing our experience. Review collected by and hosted on G2.com.

Some of the DLAN features can be a little intimidating for part-time users to utilize. Overall DLAN is easy to use, however there is a learning curve. Review collected by and hosted on G2.com.

DLAN provides an online real-time common operating picture with practicality for both the university's EOC staff and the executive group. Review collected by and hosted on G2.com.

Ticket routing can be confusing / cumbersome without a designated single role to manage prioritization, deconfliction, and proper routing. Review collected by and hosted on G2.com.

Customer service is the best that we have ever experienced. They are personally invested in making their clients successful. They work hard to understand our business processes and then design the products around our practices. Review collected by and hosted on G2.com.

Small operational items in the software that we are currently working to improve with BCG. Review collected by and hosted on G2.com.

Ease of use. Well thought out menu systems. A lot to offer. Review collected by and hosted on G2.com.

Few options lacking that competitors have. Review collected by and hosted on G2.com.