Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"DirectIQ for seamless email marketing strategies"
3.5/5
What do you like best about DirectIQ?

Thanks to Direct IQ we could plan, manage, execute and analyse email marketing projects. All of our marketing team appreciated how simple and fast it is to start using the tool effectively. Review collected by and hosted on G2.com.

What do you dislike about DirectIQ?

We actually liked everything that the tool provided. The only comment regarding improvements would be the availability of Customer Service that we had to call some times and was not easy to reach as we excepcted. Review collected by and hosted on G2.com.

KD
Kristin D.
President
Small-Business (50 or fewer emp.)
"Direct IQ is hands down the best email service"
5/5
What do you like best about DirectIQ?

Email Templates

Email campaigns

Ease of use Review collected by and hosted on G2.com.

What do you dislike about DirectIQ?

Bounce rate is still high

Doesn't immediately send Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
CC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Product is good but their poor customer service led me to another provider"
2.5/5
What do you like best about DirectIQ?

The product is very simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike about DirectIQ?

Their poor customer service, but the good thing is that the founder addressed the issue and strives to improve. He sent me an email to apologize, which was impressive. However, by that time I had already chosen another provider. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Loved the integration feature"
4.5/5
What do you like best about DirectIQ?

The integration feature of Direct IQ with WordPress is one of the reasons why I have liked this product because of how easy it is to import contacts into Direct IQ for marketing purposes. More so as a benefit this feature helped to save a lot of time manually inputting contacts since the connection is seamless the import process is automatic as well.

I like that it preloaded templates that always help us to kick start emails to be sent to our targeted customers. These templates often cover a lot of scenarios which makes it easy to choose the relevant template and it saves us a lot of time.

Another feature that I have found to be very helpful is the availability of Social Media Integration that involves Twitter, Facebook and Linkedin and since our customers regularly visit social media I have found this to be a simple way to market and it is very convenient. Review collected by and hosted on G2.com.

What do you dislike about DirectIQ?

Having used this product and seen the capabilities and how much time saved through its integration feature I would confidently say no dislikes so far at this moment. Review collected by and hosted on G2.com.

ID
Ignitius D.
Computer Science Teachre
Mid-Market (51-1000 emp.)
"A profound way of marketing organisations, reaching out through e-mails."
5/5
What do you like best about DirectIQ?

The aspect of bulk mail dissemination is structured professionally and the templates are easy to add flesh to create a personalized feel for the marketing interface, keeping it ahead of competitors. Review collected by and hosted on G2.com.

What do you dislike about DirectIQ?

The Geotracking tool of the DirectIQ was not easy to interpret and use. It could work well for laypeople to have video tutorials accompany it. Review collected by and hosted on G2.com.

Ignitius D.
ID
Ignitius D.
Information Technology Consultant
Mid-Market (51-1000 emp.)
"Online is where everyone is so DirctIQ get your clients capture and translate numbers into finance"
5/5
What do you like best about DirectIQ?

The template makes it easy to create marketing emails. The interesting part is that this is very convenient and any lay person can use it. A powerful tool for marketing Review collected by and hosted on G2.com.

What do you dislike about DirectIQ?

The $15/month Essential package has limited services and should be improved to cater for startups who cannot afford the premium package. Review collected by and hosted on G2.com.

Norm E.
NE
Norm E.
President
Small-Business (50 or fewer emp.)
"MENZA MOVE OVER HERE I COME"
5/5
What do you like best about DirectIQ?

Everything in its place and a place for everything. Works for me like a charm. Review collected by and hosted on G2.com.

What do you dislike about DirectIQ?

Nothing that careful study and going over instructions again and again to make sure I didn't miss anything. Review collected by and hosted on G2.com.

Amritanshu k.
AK
Amritanshu k.
Data Analyst
Enterprise (> 1000 emp.)
"Very important"
4/5
What do you like best about DirectIQ?

The most important is in direct iq it helps you to communicate with other and helps you to develop your iq level and grow you up.and I used direct iq in any place like my office my home it is easy to understand Review collected by and hosted on G2.com.

What do you dislike about DirectIQ?

It takes long time to operate and customer service is so poor not reply properly Review collected by and hosted on G2.com.

Harsha K.
HK
Harsha K.
Manager
Small-Business (50 or fewer emp.)
"Good Email campaign tool"
5/5
What do you like best about DirectIQ?

How it helps in making our email campaign automated Review collected by and hosted on G2.com.

What do you dislike about DirectIQ?

There is nothing to dislike because it actually helps in our routine. Review collected by and hosted on G2.com.

ST
Stewart T.
Mid-Market (51-1000 emp.)
"Email Marketing with DirectIQ"
5/5
What do you like best about DirectIQ?

DirectIQ offers me great costumer support and a lot of templates to choose from. It's very easy to just load contacts, choose a beautiful template and start the email campaign. They also give me useful features such as spam doctor which is very helpful. Review collected by and hosted on G2.com.

What do you dislike about DirectIQ?

Sometimes email end up going to spam instead of inbox but that rarely happens but I think it should get fixed. Review collected by and hosted on G2.com.