Verified User in Wholesale
AW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Great easy to configure and use software."
5/5
What do you like best about Diplomat Managed File Transfer?

Diplomat Managed File Transfer is easy to use and very easy to configure.

Once you created the first IN and OUT transfer to add the next one is take just couple minutes.

Very responsive support in rare cases when you need some help. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

No issues identified so far so I can put in dislike bucket. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Thank You for leaving a review!

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Effortlessly Simple and Intuitive to Use"
4/5
What do you like best about Diplomat Managed File Transfer?

Diplomat is simple and easy to use. The support has been great despite being in a different timezone. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

The version we are on (quite old) did not have good support for multiple independent teams in an enterprise from a security point of view. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi - Thank you for leaving a review! Have you considered updating your current version of Diplomat MFT? This should provide support for multiple independent teams. For example, the latest version includes Granular Permissions and Custom Roles as well as Support for SSO (Single Sign-On) for Administrators. Contact us at info@coviantsoftware.com so we can help you in gaining maximum value with Diplomat MFT.

KS
Ken S.
IT technical analyst, programmer
Mid-Market (51-1000 emp.)
"Excellent Product, Excellent Support!"
5/5
What do you like best about Diplomat Managed File Transfer?

You can use Coviant tolink transactions, schedule transaction, communicate results, link to external programs and more! Also the support team is great and they respond very quickly.

Coviant truly a great product which can handle complex transactions and the price of the software is really great. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Not.hing really, it does what we need to do and can handle emerging technologies such as Azure. We use this for all of our crucial and time dependent ransfers. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Ken S. Thanks for leaving a review! It's great to know that Diplomat MFT is helping you manage important tasks like payroll and client payments, as well as supporting your workflow by connecting to end point solutions like Azure. Thank you for choosing our product and we appreciate your support!

AD
Alvin d.
Infrastructure Manager
Small-Business (50 or fewer emp.)
"File Transfers made easy!"
5/5
What do you like best about Diplomat Managed File Transfer?

It's very easy to drive even my five year old can do it. The configuration page is very intuitive and the manual is well organised to read. It really helps that the file transfer jobs are all in one place and eliminates "old school" file transfer scripts scattered in our environment. Also, it just works with any file storage location you can think of, be it on-premise or in the cloud. The support is also stellar as they work with users to roll out fixes as soon as they get alerted to it. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Some basic file transfer functions like multiple destination jobs should be unlocked on the standard licenses rather than locking it away on higher tier licenses. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi ‘Alvin d’. Thanks for leaving a review. Your feedback is helping us improve!

BD
Brandi D.
Technical Support Analyst
Enterprise (> 1000 emp.)
"Diplomat MFT"
4/5
What do you like best about Diplomat Managed File Transfer?

For the most part diplomat MFT is easy to use and navigate. The technical support team is quick and helpful for the issues that I've had. Once you know what you want to do and how to do it, it is easy to implement what you are attempting to do. Overall a great product. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Some downsides are the documentation and finding exactly what you need. I feel like some of the documentation could be clearer (especially for the Diplomat Remote Agent). Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Brandi D. Thank you for your review! We appreciate your feedback on helping us refine Diplomat MFT. For any extra support using Remote Agents or finding the documentation you need, please use the Support Portal or contact the team at info@coviantsoftware.com

Sandeep K.
SK
Sandeep K.
Data Analyst
Mid-Market (51-1000 emp.)
"Robust and straight forward FT"
4.5/5
What do you like best about Diplomat Managed File Transfer?

Plesantly surprised with how easy it is to use, and all the options it has for any specific you could think of. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

cost is probably the only factor compared to other products, but you also get what you pay for. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Sandeep K. Thanks for leaving a review! It's good to see you are receiving so much value from Diplomat MFT.

Noel C.
NC
Noel C.
IT Manager
Small-Business (50 or fewer emp.)
"A suitably powerful and fully configurable product that meets all our needs to transmit data"
5/5
What do you like best about Diplomat Managed File Transfer?

Diplomat MFT is a suitably powerful and fully configurable product that meets all our needs to transmit data as per our customer requirements - exactly what I looking for Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Little or no aspects to dislike in Diplomat MFT;

Only thing I can think of is support: orginally obtained via UK technical support company but now support is direct, subject to time-difference. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Noel C! Thanks for the review! It's great to see you are getting so much value from Diplomat MFT.

HS
Heather S.
Sr Business Operations and ESG Compliance Manager
Enterprise (> 1000 emp.)
"Easy to integrate and easy to use"
5/5
What do you like best about Diplomat Managed File Transfer?

Seemless integration and ease of use. Configurabilty is great. Priced right! Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

I dont really have any dislikes. Only one element I have yet to get working and that is the email notifications. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Heather S. Thanks for your review! It's great to know you are receiving so much value from Diplomat MFT. Our support team can help you set up the e mail notifications. Please send us an e mail to info@coviantsoftware.com

Gareth A.
GA
Gareth A.
Infrastructure Manager
Enterprise (> 1000 emp.)
"Easy all in one solution for SFTP transactions and scheduling them"
4/5
What do you like best about Diplomat Managed File Transfer?

It is intuitive enough for my Junior staff to maintain, easy enough to integrate with multiple parts of our business, and once tested, it becomes a set-and-forget process. Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Ensuring files can be locked before transferring is giving errors, but that could just be a config issue. Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Gareth A. Thanks for leaving your review! We appreciate your feedback on helping us refine Diplomat MFT.

Ilan B.
IB
Ilan B.
jack of all trades (Cio)
Small-Business (50 or fewer emp.)
"Phenomenal product"
5/5
What do you like best about Diplomat Managed File Transfer?

Simplicity of use the product just works once you have a basic understanding on Workflow everything is very intuitive Review collected by and hosted on G2.com.

What do you dislike about Diplomat Managed File Transfer?

Would love to be able to add multiple file types together I believe there is a license that will allow me to do that need to look into it further Review collected by and hosted on G2.com.

Response from Anthony StC of Diplomat Managed File Transfer

Hi Ilan B! Thanks for the review. It's great to see you're getting so much value from Diplomat MFT. Please contact the team at info@coviantsoftware.com to support your query around 'multiple file types'.