Prateek V.
PV
Prateek V.
Associate Content Writer
Enterprise (> 1000 emp.)
"Diligent, An Effective Tool for Secretarial Needs and Compliances"
4/5
What do you like best about Diligent One Platform?

Diligent as a compliance management tool helps create a centralized bouquet of all necessary compliances along with the deadlines and authority relationship mentioned at the same place, making it easier to keep track of obligations. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Although a very useful and essential tool for a corporation to have, Diligent somewhat feels to be overpriced. Pricing should be more differentiated based on the tools used by the user. Review collected by and hosted on G2.com.

DT
Dieu T.
Enterprise (> 1000 emp.)
"Great Analytics Tool"
4.5/5
What do you like best about Diligent One Platform?

Flexibile Analytics tool that has great ability to join data from many platforms and data types Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

We are currently an AX user and have some struggles migrating to Robots Review collected by and hosted on G2.com.

BW
Ben W.
Enterprise (> 1000 emp.)
"Diligent Highbond and Analytics benefits"
5/5
What do you like best about Diligent One Platform?

All in one resource with the ability to connect to multiple data sources Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Everything is working as needs, no issues Review collected by and hosted on G2.com.

DG
Daniel G.
Mid-Market (51-1000 emp.)
"Well-built application"
4.5/5
What do you like best about Diligent One Platform?

Very well integrated and has a simplified interface to use. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

It has a little bit of a learning curve to use effectively. Review collected by and hosted on G2.com.

AJ
Arturo J.
Enterprise (> 1000 emp.)
"Acl Robotics is a powerful tool to analyse information"
4.5/5
What do you like best about Diligent One Platform?

The way how interrogation as maded in the informations as well as how the integrity is waranty Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

HighBond dasboars is not so friendly to end users Review collected by and hosted on G2.com.

CL
Corey L.
Small-Business (50 or fewer emp.)
"Diligent Highbond is an effective tool"
5/5
What do you like best about Diligent One Platform?

THe functionality within Diligent Highbond is easy to use and add customization flexibility. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

The lack of interativity with Microsoft productions Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Automating Our Control Processes"
4/5
What do you like best about Diligent One Platform?

The automated workflow features in Highbond have transformed some of our key control processes. From tracking and remediating control exceptions identifed using Highbond robots and analytics to driving the process steps in our control self assessment program, the Highbond tool has helped to drive consistency, ensure attention is focussed in the right places and oversight is applied in our key areas. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

We would like to see improvements in the reporting capabilities of the tool. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Fantastic! Highbond has revolutionized our audit program and is now our system of record for audits"
5/5
What do you like best about Diligent One Platform?

Centralized software in the cloud, one source of truth, and FedRAMP! Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Looking forward to using the rest of the Ecosystem in the Federal Government! Need FedRAMP! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Excelent"
5/5
What do you like best about Diligent One Platform?

The design is great and it is improving a bit Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

The price is high for many markets, specilly because it i a susciption Review collected by and hosted on G2.com.

Paul C.
PC
Paul C.
Founder and CEO
Small-Business (50 or fewer emp.)
"Many options for big data insight and automation, but other products are out there with more"
2/5
What do you like best about Diligent One Platform?

I like that there are many options for working with data and process-based information. The ability to take large datasets and analyze them quickly with repeatable scripting and an easy-to-understand language is an amazing value. Utilizing output from those analyses into an end-to-end process for documenting project objectives and risks adds tremendous value. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

I wish it was clearer how Galvanize's toolsets work together, and I would like to see more intuitive interfaces for the user. Also, performance on relatively simple operations in Results and other HighBond modules needs to improve. More clarity about how the tools work technologically would be incredibly helpful, as would more robust documentation and help on integrating Galvanize's toolsets with other powerful tools for analysis and visualization. I would like the ability to more effectively use the tools without having to rely on expertise from Galvanize. Training and other resources on how such tools as Python and R can be used alongside Analytics/HighBond/etc. would be a great area to build out, as I don't currently see a lot of information out there about those areas. I would also like to hear more about how Galvanize's products can integrate with Power BI and Tableau. We also have noted, however, that the tools can be unstable and take too long to complete operations, sometimes crashing.

Edit: Diligent has acquired Galvanize. Other tools, like Arbutus and Alteryx are gaining traction as alternatives, mainly due to a lack of feature growth with Analytics/HighBond and some uncertainty about the corporate/technical direction with Diligent's products (Analytics, HighBond, etc.) after they acquired Galvanize. The likely direction is for Diligent to go away from the proprietary Analytics scripting language toward the use of Python within an "HCL" (HighBond Command Language) product; once that happens completely, this review score will decrease further, as technical users could simply create Python code and have better collaborative/interactive/robust reporting much cheaper, and non-technical users will be unable to develop with the tool or easily gain insight through analysis of the data via front-end. The powerful value this productset still contains is directly tied to the ACLScript programming language and its ability to process large amounts of data with quick insights for non-technical users...features that are accessible more and more by other products. So, once Diligent loses ACLScript, the remaining products, such as HighBond Results and Robots, will still be decent, but will lack in value significantly compared with other data analytics toolsets. If you're building a new data analytics solution, I wouldn't use Diligent's products unless something changes in perceived corporate direction with their analytics tools. I would suggest considering Alteryx if you have the budget or Arbutus Analyzer if you need to be very cost-conscious. If you have Analytics/HighBond solutions now, I would recommend looking into converting to another product within the next 6 to 12 months, as many of our Customers have done or are doing now. This review saddens me greatly, but it is my honest assessment. I've been an ACL/Galvanize/Diligent product user for 30+ years and am forever grateful for their products and the amazingly positive impact they have had on my career. Review collected by and hosted on G2.com.