Zachary G.
ZG
Zachary G.
Auditor
Enterprise (> 1000 emp.)
"Dallas Review"
5/5
What do you like best about Diligent One Platform?

I love the fact that diligent is a web-based system, it is fairly simple to use, its constantly evolving and come with a quite a number of features. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

It is annoying when the academy is refreshed and all certificates are lost. There is no two linking between the work paper and record of work performed. If an issue applies to more than one entity in an audit you have to retype the issue for that next entitiy. Review collected by and hosted on G2.com.

Ankita B.
AB
Ankita B.
Director IT Audit
Enterprise (> 1000 emp.)
"Improve Auditing Functionality"
2.5/5
What do you like best about Diligent One Platform?

Its user friendly and is adaptable in some of the modules (such as the Projects) to the working of the companies. I love its notation feature when used correctly. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

It feature on requests is something that I dislike, I would also like it to work in collaboration with its other module, where the tools needs to work.

I wish it has feature for notes /comments in all the modules. Review collected by and hosted on G2.com.

ND
Nathalie D.
Enterprise (> 1000 emp.)
"Internal Control tooling"
5/5
What do you like best about Diligent One Platform?

3rdRisk developed an Internal Control tool that is very useful in managing our Internal Control framework. The tool is very ease in use and intuitive. It's easy to track the status of the controls and the workflow between 1st/2nd/3rd line works great! The people of 3rdRisk are very friendly and when we have questions or specific requests regarding development they reply very fast. Potential issues are followed up quickly. Before we worked with an emailbox and the tool gives us so much more insight! Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Some specific development requests might take a bit longer to develop than was expected upfront. Review collected by and hosted on G2.com.

KD
Karen D.
Mid-Market (51-1000 emp.)
"Totally Integrated"
5/5
What do you like best about Diligent One Platform?

The different modules are integrated so you can view information from one module in the other modules making it easier to asses risks efficiently Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

Just when you get comfortable with your new processes, the program changes again. For example, we are using projects for audit and just this week, an announcement of a new audit tool was released. Review collected by and hosted on G2.com.

SL
Stewart L.
Mid-Market (51-1000 emp.)
"Great product"
5/5
What do you like best about Diligent One Platform?

Being able to go to one place for all our compliance and reporting needs saves us time and money. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

I would like a better understanding of the bigger layout and structure. Knowing how the different products work with one another Review collected by and hosted on G2.com.

KD
Kamilla D.
Enterprise (> 1000 emp.)
"The Go-To Solution: A Must-Have Third-Party Management Tool"
5/5
What do you like best about Diligent One Platform?

This tool truly stands out for its user-friendliness and intuitive features, making the management of third parties a seamless process. One of its standout features is its customization ability, which allow clients to tailor the tool to their specific needs and preferences. Additionally, the tool's extensive integrations with external agencies simplify communication and streamline workflow, enhancing overall efficiency.

However, what truly sets 3rdRisk apart is its exceptional team. Their constant support, responsiveness, and receptiveness to feedback make them a pleasure to work with. Over the past few months, they have not only addressed numerous client requests but have also consistently improved the platform with each new release. Their commitment to excellence truly sets them apart from other third-party management tools. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

While handling multiple assessments, the process of reviewing and sending them out might take some time. However, the team is actively addressing this by introducing AI and new releases to enhance this workflow. Review collected by and hosted on G2.com.

AZIZUDDIN H.
AH
AZIZUDDIN H.
Senior Executive. Group Risk Management & Integrity.
Enterprise (> 1000 emp.)
"Making easier in managing risks."
4.5/5
What do you like best about Diligent One Platform?

The accessibility of the of the platform. Easier to do anaysis work while doing monitoring as well as reporting work. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

At first it was hard to navigate the platform but after sometime it become better. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Excited about all of the possibilities"
4/5
What do you like best about Diligent One Platform?

The ability to link risks in the Risk module to the Controls in the Projects Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

It isn't entirely clear on what the best feature is for reporting using metrics and dashboards Review collected by and hosted on G2.com.

Marieta de Vos M.
MM
Marieta de Vos M.
Enterprise (> 1000 emp.)
"The service excels in its personaltouch, providing customized support that truly makes a difference."
4/5
What do you like best about Diligent One Platform?

I highly appreciate the personalized attention and commend the team for their exceptional support. It is this level of personal interaction that sets this service apart and makes it an excellent choice for anyone seeking a ICF supporting tool and ongoing assistance. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

While I don't have specific downsides to highlight as of now, it's important to note that every service has the potential for downsides or challenges that may arise in certain situations or for particular users. It's crucial to keep in mind that individual experiences may vary, and it's possible that unforeseen issues or limitations could emerge over time. It's always advisable to stay vigilant and monitor the service closely to address any potential downsides promptly andddd stay in touch with me ;). So indicating a positive experience with the service thus far. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Great help in managing Third Parties"
5/5
What do you like best about Diligent One Platform?

3rdRisk is easy accessible, gives a good overview of managing third parties.

With 3rdRisk it's really easy to manage third parties as it's connected to MS Teams and collects data from different sources. Review collected by and hosted on G2.com.

What do you dislike about Diligent One Platform?

As far as I know 3rdRisk is not missing anything. I dislike the fact that not all companies are using it. Review collected by and hosted on G2.com.