---
title: Diligent One Platform Reviews
meta_title: 'Diligent One Platform Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 154 reviews by the users' company size, role or industry
  to find out how Diligent One Platform works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 154
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---

# Diligent One Platform Reviews
**Vendor:** Diligent Corporation  
**Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 154
## About Diligent One Platform
Diligent One Platform (formerly HighBond) revolutionizes the way boards, committees, and executives navigate risk. Consolidate all your solutions on the broadest platform for GRC applications designed to deliver comprehensive insights into a single view of risk and associated controls. Helping free you from the unnecessary costs and frustrations of point solutions. The Diligent One Platform is built to deliver risk insights in a clear and consistent format. Control what information is presented to the board with a comprehensive and ever-expanding set of pre-built and customizable templates and dashboards.



## Diligent One Platform Pros & Cons
**What users like:**

- Users find the **ease of use** of Diligent One Platform invaluable for staying organized and prepared for audits. (10 reviews)
- Users value the **effective compliance management** features of Diligent One, enhancing organization and audit preparedness. (8 reviews)
- Users value the **easy risk management** features of Diligent One Platform, enhancing efficiency for Risk and Compliance teams. (8 reviews)
- Users value the **efficient audit management** of Diligent One, enhancing organization and preparedness for compliance obligations. (7 reviews)
- Users value the **comprehensive modules and automation** of Diligent One Platform, enhancing risk management and efficiency. (7 reviews)
- Customization (6 reviews)
- Audit Efficiency (5 reviews)
- Customizability (5 reviews)
- Functionality (5 reviews)
- Implementation Ease (5 reviews)

**What users dislike:**

- Users note the **limited features** of Diligent One Platform, impacting its effectiveness for basic risk management tasks. (5 reviews)
- Users find **limited functionality** in Diligent&#39;s modules, leading to confusion and a less intuitive experience. (4 reviews)
- Users face challenges due to **missing features** that limit functionality and customization on the Diligent One Platform. (4 reviews)
- Users find the **difficulty of navigating the inflexible modules** in Diligent One to be a major hurdle. (3 reviews)
- Users indicate **improvement needed** in Diligent One Platform due to internet dependency and a steep learning curve for new users. (3 reviews)
- Lack of Clarity (3 reviews)
- Users face a **steep learning curve** with Diligent One Platform, making onboarding difficult for new subscribers. (3 reviews)
- Users struggle with the **steep learning curve** of Diligent One Platform, making it challenging for new subscribers to navigate. (3 reviews)
- Limited Customization (3 reviews)
- Module Issues (3 reviews)

## Diligent One Platform Reviews
  ### 1. Straight forward easy to use

**Rating:** 2.5/5.0 stars

**Reviewed by:** Rebeca C. | Assembly Line Worker, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2018

**What do you like best about Diligent One Platform?**

Easy to use not a lot of training required

**What do you dislike about Diligent One Platform?**

Program was glitchy at times or would take a while to load

**What problems is Diligent One Platform solving and how is that benefiting you?**

Adding

  ### 2. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2018

**What do you like best about Diligent One Platform?**

I really like the reporting dashboard where you can build custom reports that update automatically.

**What do you dislike about Diligent One Platform?**

Nothing! it's super easy to use and to customize to your business' needs! 

**What problems is Diligent One Platform solving and how is that benefiting you?**

Keeping track of the financial results of our completed audits.

  ### 3. ACL and ARC

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2018

**What do you like best about Diligent One Platform?**

ACL is user frendly and lot of features are  very easy to use

**What do you dislike about Diligent One Platform?**

Some other features need to be pushed by ACL to make this tool more efficient  for a daily usage

**What problems is Diligent One Platform solving and how is that benefiting you?**

Audit Risk Compliance

  ### 4. G2 Review

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2018

**What do you like best about Diligent One Platform?**

The ability to pair with analytics and produce reports

**What do you dislike about Diligent One Platform?**

unable to work actual documents once they are uploaded, projects not being in view only status after being archived. 

**What problems is Diligent One Platform solving and how is that benefiting you?**

Paperless format for audit documents

  ### 5. Easy to use with limitations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2018

**What do you like best about Diligent One Platform?**

unlimited storage, organization is good. 

**What do you dislike about Diligent One Platform?**

not user friendly like teammate, prefers better interface

**What problems is Diligent One Platform solving and how is that benefiting you?**

advanced data analytics ability

  ### 6. Efficiency and Visuals!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew R B. | Shared Services Analyst, Medical Devices, Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2017

**What do you like best about Diligent One Platform?**

My team and I loved the value this product provides. The piggyback onto ACL desktop version allows now for more visualizations and easy to navigate interface.

**What do you dislike about Diligent One Platform?**

I disliked the GUI although it has made massive improvements from ACL.

**Recommendations to others considering Diligent One Platform:**

Be weary of considering Access before ACL. ACL is one of a kind product that isn't up to par with industry standards however can perform joins on huge data sets with ease.

**What problems is Diligent One Platform solving and how is that benefiting you?**

I am solving big data issues where you cannot do this with Excel or Access. 

  ### 7. Useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2018

**What do you like best about Diligent One Platform?**

It is very simple and useful to use. I also 

**What do you dislike about Diligent One Platform?**

Very limited sections of the application

**Recommendations to others considering Diligent One Platform:**

N/A

**What problems is Diligent One Platform solving and how is that benefiting you?**

Being able to solve compliance issues. 

  ### 8. Not great at live updates as expected / marketed.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2017

**What do you like best about Diligent One Platform?**

-To-Do List which facilitates assigning & tracking tasks and clearing them with comments once done
- Easy to upload files and quick access to cloud platform without any lagging/freezing or restarting required



**What do you dislike about Diligent One Platform?**

-Not being able to make any changes after signing off since it becomes read-only and we need to request the admin/reviewer to remove sign-off even for making a tiny change
-This is not a user-friendly tool, requiring significant training and experience to gain comfort and proficiency.

**What problems is Diligent One Platform solving and how is that benefiting you?**

This allowed our internal Audit Department to go paperless in retaining our workpapers.

  ### 9. Key platform for internal audit

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** August 02, 2016

**What do you like best about Diligent One Platform?**

1. Easy to upload files and quick access to cloud platform without any lagging/freezing or restarting required
2. To-Do List which facilitates assigning & tracking tasks and clearing them with comments once done


**What do you dislike about Diligent One Platform?**

1. Not being able to make any changes after signing off since it becomes read-only and we need to request the admin/reviewer to remove sign-off even for making a tiny change
2. Not being able to select multiple files uploaded for deletion


**Recommendations to others considering Diligent One Platform:**

Highly recommended for audit teams of large global corporations since it makes audit projects more organized

**What problems is Diligent One Platform solving and how is that benefiting you?**

Our Internal Audit - SOX Compliance team uses ACL GRC for testing:
1. All financial controls - such as Cash Management, 
2. IT General Controls 
3. Entity Level Controls
4. Operational Audits - such as Procure to Pay (P2P)
Benefits realized:
a. managing audit exceptions using the "Issues" feature
b. tracking testing progress, tasks assigned and issues

  ### 10. Excellent Data Analysis Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2017

**What do you like best about Diligent One Platform?**

This is a very robust data analysis tool that allows scripting to replicate testing without fuss.  This ensures a consistent approach during our continuous review process.

**What do you dislike about Diligent One Platform?**

This is not a user-friendly tool, requiring significant training and experience to gain comfort and proficiency.

**What problems is Diligent One Platform solving and how is that benefiting you?**

We have been able to automate our continuous monitoring process and ability to test 100% of the population.  This has allowed us to identify items that may have been missed during typical sampling.

  ### 11. Effective and efficient audit system built by and for auditors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Newel L. | Partner, Accounting

**Reviewed Date:** January 17, 2014

**What do you like best about Diligent One Platform?**

Our firm has been using ACL GRC now for several years.  It is an absoutley terrific workpaper tool for our audits.  First, a little background.  I spent just shy of 10 years in public accounting at a big four firm doing attestation and internal audit work for clients.  Then I started my own firm and we were at a loss of how to efficiently organize, prepare, share, sign-off, and archive our audit work.  ACL GRC does all of these crtical and necessary parts of the audit workpapers.  It is the most efficient workflow system for audits (external or internal audits), hands-down.  Our firm uses this SaaS offering everyday for our audits.  It is simple to use. Competing products often suffer from unnecessary complexity and relatively steep learning curves.  I have used practically all the other products out in the market to some greater or lesser extent.  It is always available and we have never had a problem.  All you need is in Internet connection and not even a fast one at that.  Seriously, this is the best audit workpaper system on the market.

**What do you dislike about Diligent One Platform?**

The ACL GRC system works really well and I have no specific dislikes.

**What problems is Diligent One Platform solving and how is that benefiting you?**

See comments above.


## Diligent One Platform Discussions
  - [Do ACL and Rsam no longer exist?](https://www.g2.com/discussions/what-happened-to-acl-and-rsam) - 1 comment, 1 upvote
  - [What is the best way to create API between HighBond and Oracle EBS for data analytics](https://www.g2.com/discussions/26983-what-is-the-best-way-to-create-api-between-highbond-and-oracle-ebs-for-data-analytics) - 1 comment

- [View Diligent One Platform pricing details and edition comparison](https://www.g2.com/products/diligent-one-platform/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-20+08%3A10%3A37+-0500&secure%5Bsession_id%5D=ace137c7-9a3f-4c49-bb77-f87c69ad55d5&secure%5Btoken%5D=df0264b6037fcd68bf0b0192d9209a760fb2361cc2b08d86f37754e62b574ecd&format=llm_user)

## Diligent One Platform Features
**Risk Assessment**
- Scoring
- AI

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Summarization
- AI Text Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Operational Risk Management**
- Operational Risk Methodology
- Operational Risk Classification
- Operational Risk Identification

**Risk Control**
- Reviews
- Policies
- Workflows

**Workflows - Audit Management**
- Audit Trail
- Recommendations
- Collaboration Tools
- Integrations
- Planning & Scheduling

**Monitoring - IT Risk Management**
- AI Monitoring

**Platform AI Features - Policy Management**
- Reports
- Workflow Management

**Business Resilience**
- Business Continuity
- Compliance Management

**Agentic AI - Regulatory Change Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Risk Management**
- Risk Identification
- Risk Classification
- Risk Methodology
- Goals Monitoring

**Monitoring**
- Vendor Performance
- Notifications
- Oversight

**Documentation - Audit Management**
- Templates & Forms
- Checklists

**Agentic AI - IT Risk Management**
- Autonomous Task Execution
- Multi-step Planning

**Reporting**
- Templates
- Centralized Data
- 360 View

**Reporting & Analytics - Audit Management**
- Dashboard
- Audit Performance
- Industry Compliance

**Generative AI**
- AI Tasks

**Business Continuity Management**
- Recovery Plans
- Procedure Templates
- Crisis Management

**Agentic AI - Third Party & Supplier Risk Management**
- Adaptive Learning
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Operational Risk Management**
- Proactive Assistance

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

## Top Diligent One Platform Alternatives
  - [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) - 4.6/5.0 (189 reviews)
  - [Archer](https://www.g2.com/products/archer-technologies-archer/reviews) - 3.6/5.0 (17 reviews)
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