I like how this software makes work load easier. Review collected by and hosted on G2.com.

Because I enjoy the platform, I do not have anything that I don't like about Diligent Boards. Review collected by and hosted on G2.com.

As a non-profit organization, utilizing Diligent's Board Effect platform helps keep board materials streamlined and up-to-date. It is easy to use and, best of all, accessible to blind and low vision users. Review collected by and hosted on G2.com.

Diligent's Board Effect can be clunky to use, especially regarding the agenda creation portion. Very difficult to get the fonts right, and there are not many options. Review collected by and hosted on G2.com.

Ease of Use

Users consistently praise Diligent Boards for its intuitive interface and user-friendly design, which simplifies navigation and reduces the learning curve.

Enhanced Security

Diligent is ISO 27001 certified and has passed SOC 1 Type 2 audits for nine consecutive years, ensuring top-tier protection for sensitive board materials.

Efficient Document Management

The platform allows for seamless uploading, organizing, and accessing of board books and meeting materials—both online and offline.

Real-Time Collaboration

Features like secure messaging, shared annotations, digital signatures, and voting tools enable effective communication and decision-making among board members.

Mobile Accessibility

Diligent offers responsive mobile apps for iOS and Android, allowing board members to access materials and participate in meetings from anywhere.

Exceptional Customer Support

Users report highly responsive and knowledgeable support available 24/7 in multiple languages, which is especially helpful during onboarding and troubleshooting.

Training and Onboarding

Unlimited training options, including one-on-one and group sessions, help new users quickly become proficient with the platform.

Governance and Compliance Tools

The software supports better governance through tools like D&O questionnaires, audit trails, and secure document sharing, which help meet regulatory requirements.

Integration Capabilities

Diligent can integrate with existing document management systems, reducing duplication of work and improving workflow efficiency. Review collected by and hosted on G2.com.

Cost and some missing features such as the absence of certain features like video integration, delayed questionnaire scheduling, and placeholder names for uploaded files. Review collected by and hosted on G2.com.

user friendly interface; logical solution; multiple layers of security control and permission control; Review collected by and hosted on G2.com.

Didn't have enough feature innovation often Review collected by and hosted on G2.com.

The basic functions of the product are generally easy to learn and use, so the upfront learning curve time is not too involved. Product support (e.g., for administrative functions) is always solid with pretty quick turnaround when you have a question. Review collected by and hosted on G2.com.

I do wish there was more automation of some of the routine tasks. Also, some of the more advanced features can at times be confusing to learn and I sometimes find myself reaching out to their support team as I don't want to make a very consequential mistake on something I was unclear about. Review collected by and hosted on G2.com.

I like to use the Books and export to PDF, Review collected by and hosted on G2.com.

Directors no more receiving notifications when book is been updated Review collected by and hosted on G2.com.

I use Diligent to prepare for 14 board and committee meetings each year. The best feature of Diligent Boards is the ability to update documents in real time. The product updates continue to provide great new options, such as drag and drop for manipulating uploaded docs. Questions are answered quickly by Customer Support. It is easy to learn and use. Review collected by and hosted on G2.com.

There isn't anything I don't like about Diligent! Review collected by and hosted on G2.com.

Easy to build a book and work on documents prior to publishing.

We like the ease of managing users and their capabilities. Review collected by and hosted on G2.com.

We use the resource center to hold documentation - recently we deleted a file and found out there isn't a way to recover. when deleting files from the resource center it would be good to have a message that pops up to say "are you sure, file is not recoverable" Also in the resource center, it would be nice to have subtabs of tabs. Renaming files in resource center would be helpful as well. Review collected by and hosted on G2.com.

It is of vital importance to keep the Advisors informed through this Diligent tool, so robust in alternatives for informing and security in the information. Review collected by and hosted on G2.com.

For the needs of our company, we have no negative comments towards Diligent. Review collected by and hosted on G2.com.

Building books is efficient and easy to navigate. The ability to customize user access and voting requirements has been very beneficial. Review collected by and hosted on G2.com.

Finding a downside to the software is difficult. Perhaps the cost. Review collected by and hosted on G2.com.