--- title: Diligent Boards Reviews meta\_title: 'Diligent Boards Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 498 reviews by the users' company size, role or industry to find out how Diligent Boards works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 498 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Diligent Boards Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** in Diligent Boards, appreciating its intuitive design and seamless navigation. [(122 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1444252&qs=pros-and-cons#reviews) Users appreciate the **ease of document management** with Diligent Boards, facilitating quick preparation and secure access to materials. [(89 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445971&qs=pros-and-cons#reviews) Users value the **ease of board material preparation** with Diligent Boards, streamlining tasks for efficient meetings. [(80 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1444177&qs=pros-and-cons#reviews) Users value the **enhanced efficiency** of Diligent Boards, streamlining board prep and document management effortlessly. [(57 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1440491&qs=pros-and-cons#reviews) Users appreciate the **intuitive interface and comprehensive features** of Diligent Boards, enhancing efficiency and security. [(54 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445376&qs=pros-and-cons#reviews) Users find the **document management system inconvenient** due to limited offline access and mobile application issues. [(23 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445804&qs=pros-and-cons#reviews) Users find **navigation difficult** in Diligent Boards, suggesting improvements for a more intuitive and user-friendly experience. [(23 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1446407&qs=pros-and-cons#reviews) Users criticize the **lack of features** in Diligent Boards, particularly offline access and customization options. [(22 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445421&qs=pros-and-cons#reviews) Users express frustration over **limited functionality** in Diligent Boards, wishing for enhanced features and customization options. [(19 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1442039&qs=pros-and-cons#reviews) Users experience **slow performance** with Diligent Boards, particularly during file uploads and on the mobile app. [(18 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1441511&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Diligent Boards ##### 1. Ease of Use Users love the **ease of use** in Diligent Boards, appreciating its intuitive design and seamless navigation. [ See 122 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1444252&qs=pros-and-cons#reviews) See Related User Reviews ![Carrie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie D.") CD Carrie D. 4.0/5 "Efficient, Feature-Rich with Minor Hurdles" What do you like about Diligent Boards? I find that board material preparation is easy and quick with Diligent Boards. The reports generated from completed questionnaires are really useful. BA Brooke A. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Board Book Creation with an Intuitive Interface" What do you like about Diligent Boards? The user interface is very easy to use. I can create my Board books in a matter of minutes and edits or replacing documents is extremely easy. It do ##### 2. Document Management Users appreciate the **ease of document management** with Diligent Boards, facilitating quick preparation and secure access to materials. [ See 89 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445971&qs=pros-and-cons#reviews) See Related User Reviews ![Carrie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie D.") CD Carrie D. 4.0/5 "Efficient, Feature-Rich with Minor Hurdles" What do you like about Diligent Boards? I find that board material preparation is easy and quick with Diligent Boards. The reports generated from completed questionnaires are really useful. BA Brooke A. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Board Book Creation with an Intuitive Interface" What do you like about Diligent Boards? The user interface is very easy to use. I can create my Board books in a matter of minutes and edits or replacing documents is extremely easy. It do ##### 3. Board Management Users value the **ease of board material preparation** with Diligent Boards, streamlining tasks for efficient meetings. [ See 80 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1444177&qs=pros-and-cons#reviews) See Related User Reviews ![Carrie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie D.") CD Carrie D. 4.0/5 "Efficient, Feature-Rich with Minor Hurdles" What do you like about Diligent Boards? I find that board material preparation is easy and quick with Diligent Boards. The reports generated from completed questionnaires are really useful. BA Brooke A. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Board Book Creation with an Intuitive Interface" What do you like about Diligent Boards? The user interface is very easy to use. I can create my Board books in a matter of minutes and edits or replacing documents is extremely easy. It do ##### 4. Efficiency Users value the **enhanced efficiency** of Diligent Boards, streamlining board prep and document management effortlessly. [ See 57 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1440491&qs=pros-and-cons#reviews) See Related User Reviews ![Carrie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie D.") CD Carrie D. 4.0/5 "Efficient, Feature-Rich with Minor Hurdles" What do you like about Diligent Boards? I find that board material preparation is easy and quick with Diligent Boards. The reports generated from completed questionnaires are really useful. GR Gomez R. Mid-Market (51-1000 emp.) 4.5/5 "Exceptional Security and Seamless Integrations Boost Productivity" What do you like about Diligent Boards? It has seamless security and access control features through end-to-end encryption of data. This helps us focus on important issues as our data is nev ##### 5. Features Users appreciate the **intuitive interface and comprehensive features** of Diligent Boards, enhancing efficiency and security. [ See 54 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445376&qs=pros-and-cons#reviews) See Related User Reviews ![Carrie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie D.") CD Carrie D. 4.0/5 "Efficient, Feature-Rich with Minor Hurdles" What do you like about Diligent Boards? I find that board material preparation is easy and quick with Diligent Boards. The reports generated from completed questionnaires are really useful. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "secure communication tool" What do you like about Diligent Boards? The watermark feature is useful because when you share something, others can easily see who created it. ### 5 Cons or Disadvantages of Diligent Boards ##### 1. Document Management Users find the **document management system inconvenient** due to limited offline access and mobile application issues. [ See 23 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445804&qs=pros-and-cons#reviews) See Related User Reviews ![Carrie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie D.") CD Carrie D. 4.0/5 "Efficient, Feature-Rich with Minor Hurdles" What do you dislike about Diligent Boards? When I upload a document to a meeting in the portal, I just want it to upload when I drag and drop, I don't want to hit a 'confirm' button. Too much c ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "secure communication tool" What do you dislike about Diligent Boards? It is difficult to work with documents that have watermarks. ##### 2. Navigation Difficulty Users find **navigation difficult** in Diligent Boards, suggesting improvements for a more intuitive and user-friendly experience. [ See 23 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1446407&qs=pros-and-cons#reviews) See Related User Reviews SZ Susan Z. Enterprise (\> 1000 emp.) 4.0/5 "Diligent - Solid Tool, Easy to Use but Hard to Search" What do you dislike about Diligent Boards? There is some room for improvement. The search function could be a lot better - it’s not always easy to find older materials or specific references in KM Kristin M. Enterprise (\> 1000 emp.) 4.5/5 "Intuitive Board Portal" What do you dislike about Diligent Boards? In the legacy OneClick, it was easy to build a book by dragging a folder full of individual documents and selecting the option to make each document a ##### 3. Lack of Features Users criticize the **lack of features** in Diligent Boards, particularly offline access and customization options. [ See 22 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445421&qs=pros-and-cons#reviews) See Related User Reviews SZ Susan Z. Enterprise (\> 1000 emp.) 4.0/5 "Diligent - Solid Tool, Easy to Use but Hard to Search" What do you dislike about Diligent Boards? There is some room for improvement. The search function could be a lot better - it’s not always easy to find older materials or specific references in ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Mid-Market (51-1000 emp.) 4.5/5 "Industry Leader" What do you dislike about Diligent Boards? Cost and some missing features such as the absence of certain features like video integration, delayed questionnaire scheduling, and placeholder names ##### 4. Limited Functionality Users express frustration over **limited functionality** in Diligent Boards, wishing for enhanced features and customization options. [ See 19 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1442039&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Mid-Market (51-1000 emp.) 4.5/5 "Industry Leader" What do you dislike about Diligent Boards? Cost and some missing features such as the absence of certain features like video integration, delayed questionnaire scheduling, and placeholder names ![Jenni H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenni H.") JH Jenni H. Mid-Market (51-1000 emp.) 5.0/5 "Diligent's Board Effect" What do you dislike about Diligent Boards? Diligent's Board Effect can be clunky to use, especially regarding the agenda creation portion. Very difficult to get the fonts right, and there are n ##### 5. Slow Performance Users experience **slow performance** with Diligent Boards, particularly during file uploads and on the mobile app. [ See 18 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1441511&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient Board Management with Strong Security, but Sync Issues for Smaller Organizations" What do you dislike about Diligent Boards? Diligent Boards has syncing problems, which consistently disrupt the board meetings Non profit organizations and small enterprises struggle to maint SZ Susan Z. Enterprise (\> 1000 emp.) 4.0/5 "Diligent - Solid Tool, Easy to Use but Hard to Search" What do you dislike about Diligent Boards? There is some room for improvement. The search function could be a lot better - it’s not always easy to find older materials or specific references in ![Nicole G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole G.") NG Nicole G. Sr. Manager, Office of the CEO, CFO & BoD Enterprise (\> 1000 emp.) 8/19/2025 "Great, pricey but great!" 4/5 What do you like best about Diligent Boards? Usability, it's built for board books and that makes my life a lot easier. All my board members like it and can easily navigate within it. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? The cost, it is more expensive than competitors. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? All in one solution, we use it to hold all our content and we use it to sign resolutions, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JT Joshua T. Project Manager Information Technology and Services Enterprise (\> 1000 emp.) 8/1/2025 "Great GRC Program" 4.5/5 What do you like best about Diligent Boards? Diligent is a great way to collect and store evidence for governance purposes. Having it in a single location will make audits much easier. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? There are not really any cons to Diligent at this time. One may be the initial setup and ensuring it is setup the way you want. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? Having a single source of truth to store all evidence required for compliance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SS Sufian S. Director of Board operations Small-Business (50 or fewer emp.) 3/26/2025 "Diligent Board ease of use for all members including me" 5/5 What do you like best about Diligent Boards? I find it easy to use and it has been useful to me, to the members, administrators, and assistants for managing books. Above all, I love being able to edit information, add notes before meetings, and speak with peace of mind. I believe it is a good and accessible system that, moreove, speeds up the processing of board materials. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? It can be difficult at first, not everyone can adapt to this software. Its just a matter of practice. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? I think it is an excellent and very useful tool to simplify the preparations for the board meetings and committees, improve the decisions we make, and enhance communication, and we have been successful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite KC Kelly C. Executive Assistant Mid-Market (51-1000 emp.) 8/19/2025 "Review for SkyOne" 5/5 What do you like best about Diligent Boards? The ease of use is what I like best about Diligent Boards. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? Really there is nothing I dislike about Diligent Boards. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? Diligent Boards helps us store our Board books and other key documents for our Board of Directors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JL Joanna L. Board Member Mid-Market (51-1000 emp.) 4/21/2025 "Great for creating books and organizing board materials" 5/5 What do you like best about Diligent Boards? I like the experience it offers and how easy it is to review and organize board materials. It works well, streamlining the entire process before each meeting, and I loved it. Plus, Diligent support is incredible, they respond quickly and resolve issues. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? I think everything is fine and nothing really negative and I hope it stays that way. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? Diligent Board has been one of the most useful tools for board books and is relatively easy to use and beneficial for preparation and materials for meeting management and during its use it always benefits us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite WN Waheed N. Administrative Epecialist Mid-Market (51-1000 emp.) 2/10/2025 "Diligent Boards offers material distribution capabilities for our directory portal" 5/5 What do you like best about Diligent Boards? I like the look and ease of use because I can admit that they are superior to the main competitors. Additionally, it is fantastic for interacting with customers and staying up to date. I love the questionnaires and file sharing, as well as being able to manage all the documents related to meetings. For now, it is excellent and I hope it continues to be so. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? Its features are amazing but I would like to see a bit more improvement in the diting in the web admin panel. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? As an administravite business especialist on the board of directors, I have found it useful to code the necessary materials for board meeting and special meetings, allowing us to send materials, make decisions, and management most meeting and committees easily. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MN Milena N. Document management specialist Pharmaceuticals Small-Business (50 or fewer emp.) 3/12/2025 "Board meetings are finally efficient and productive" 4/5 What do you like best about Diligent Boards? The Diligent Boards platform makes it easy for boards to communicate and manage documents. The document-sharing functionality of Diligent Boards ensures secure protection of essential industry-sensitive data. Real-time annotations and task assignments through collaborative tools help directors to review documents before meetings thus enhancing productivity. Every user group can navigate through the interface without difficulty because it delivers a simple user experience. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? Users experience difficulties in document retrieval because the search feature returns unreliable results. The mobile app serves useful purposes but it fails to deliver all desktop features which proves inconvenient for users while using it on their mobile devices. Users who are new to the platform encounter difficulties because of its extensive array of features which create an advanced learning experience. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? The previous board communication system at Diligent Boards lacked order because members depended on emails and paper documents which produced numerous inefficiencies and errors. Everything exists in a centralized and secure environment. Through Diligent Boards board members receive instant access to documents and they can share thoughts and add notes directly on the platform in real time. The platform has enhanced both meeting speed and decision processes which resulted in enhanced governance performance and regulatory compliance. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Hardik P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hardik P.") HP Hardik P. Senior Software Engineer Mid-Market (51-1000 emp.) 4/30/2025 "streamlined, secured and board friendly" 4.5/5 What do you like best about Diligent Boards? I like the easiness it provides to prepare and run board meetings. The ability to quickly compile, update and share board materials in one secure platform saves a lot of time and reduces confusion. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? Some of the more advanced features are not intuitive at first. It can take a bit time to explore and understand where everything is, especially for new users. A more guided on boarding experience will be helpful for ease of implementation. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? It solved the problem of scattered communication and manual document handling in board meetings. Before using it, we spend a lot of time emailing files back and forth, printing materials, and dealing with version control issues. This saved us time, reduced confusion and made our board processes much more professional. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite EG Esther G. Administrative Assistant Small-Business (50 or fewer emp.) 4/3/2025 "Tool that helps me organize the board service in one place" 5/5 What do you like best about Diligent Boards? I like how easy and intuitive it is and how great it is as repository of information for our board meetings. I love being able to copy previous meetings so I can organize new ones. I am also very happy with the product, so I give it a ten. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? Its useful, and I havent seen any problems with it. I hope it continues this way. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? Before, everything was very complicated and required a lot of user intervention. But since we implemented Diligent Boards, everything has improved, as its useful for copying and distributing board materials, and its incredibly excellent. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite CS Claire S. Document Management Coordinator Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 3/6/2025 "No more scrambling for documents, Diligent Boards has us covered" 4/5 What do you like best about Diligent Boards? Diligent Boards offers an intuitive, customizable dashboard, which allows me to easily pick tasks in my list. Me for instance, dragged and dropped the agenda items on changed priorities has made our meetings prep really fast. The game changer for the integrated document management is not that everything is instantly accessible, but that all of the necessary materials are reduced to one place and drastically reduced time spent searching for papers. The real time collaboration such as live annotations and voting has changed our board meetings to something dynamic and productive. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? The software has a lot of features but the learning curve for new users is quite steep. Potential initial adoption might slow down if this is not tech savvy language. Also, there need to be more robust functionalities in mobile app to cover all the functionalities of the desktop version for engaging in productivity on the go. Muting these issues would be to provide more interactive tutorials or guided walkthroughs with user onboarding. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? Before Diligent Boards, managing board materials and meeting agendas were chaotic and time consuming. Centralized document storage and real time collaboration for documents compliments this ever evolving process using the software. And now everything is in one and in one place. Apart from saving countless hours, this has also made sure that all the board member are in sync and are ready for the meeting, which in turn has helped in making the decision making process smoother and more efficient. Review collected by and hosted on G2.com. 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