--- title: Diligent Boards Reviews meta\_title: 'Diligent Boards Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 498 reviews by the users' company size, role or industry to find out how Diligent Boards works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 498 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Diligent Boards Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** in Diligent Boards, appreciating its intuitive design and seamless navigation. [(122 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1444252&qs=pros-and-cons#reviews) Users appreciate the **ease of document management** with Diligent Boards, facilitating quick preparation and secure access to materials. [(89 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445971&qs=pros-and-cons#reviews) Users value the **ease of board material preparation** with Diligent Boards, streamlining tasks for efficient meetings. [(80 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1444177&qs=pros-and-cons#reviews) Users value the **enhanced efficiency** of Diligent Boards, streamlining board prep and document management effortlessly. [(57 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1440491&qs=pros-and-cons#reviews) Users appreciate the **intuitive interface and comprehensive features** of Diligent Boards, enhancing efficiency and security. [(54 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445376&qs=pros-and-cons#reviews) Users find the **document management system inconvenient** due to limited offline access and mobile application issues. [(23 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445804&qs=pros-and-cons#reviews) Users find **navigation difficult** in Diligent Boards, suggesting improvements for a more intuitive and user-friendly experience. [(23 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1446407&qs=pros-and-cons#reviews) Users criticize the **lack of features** in Diligent Boards, particularly offline access and customization options. [(22 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445421&qs=pros-and-cons#reviews) Users express frustration over **limited functionality** in Diligent Boards, wishing for enhanced features and customization options. [(19 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1442039&qs=pros-and-cons#reviews) Users experience **slow performance** with Diligent Boards, particularly during file uploads and on the mobile app. [(18 mentions)](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1441511&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Diligent Boards ##### 1. Ease of Use Users love the **ease of use** in Diligent Boards, appreciating its intuitive design and seamless navigation. [ See 122 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1444252&qs=pros-and-cons#reviews) See Related User Reviews ![Carrie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie D.") CD Carrie D. 4.0/5 "Efficient, Feature-Rich with Minor Hurdles" What do you like about Diligent Boards? I find that board material preparation is easy and quick with Diligent Boards. The reports generated from completed questionnaires are really useful. BA Brooke A. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Board Book Creation with an Intuitive Interface" What do you like about Diligent Boards? The user interface is very easy to use. I can create my Board books in a matter of minutes and edits or replacing documents is extremely easy. It do ##### 2. Document Management Users appreciate the **ease of document management** with Diligent Boards, facilitating quick preparation and secure access to materials. [ See 89 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445971&qs=pros-and-cons#reviews) See Related User Reviews ![Carrie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie D.") CD Carrie D. 4.0/5 "Efficient, Feature-Rich with Minor Hurdles" What do you like about Diligent Boards? I find that board material preparation is easy and quick with Diligent Boards. The reports generated from completed questionnaires are really useful. BA Brooke A. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Board Book Creation with an Intuitive Interface" What do you like about Diligent Boards? The user interface is very easy to use. I can create my Board books in a matter of minutes and edits or replacing documents is extremely easy. It do ##### 3. Board Management Users value the **ease of board material preparation** with Diligent Boards, streamlining tasks for efficient meetings. [ See 80 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1444177&qs=pros-and-cons#reviews) See Related User Reviews ![Carrie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie D.") CD Carrie D. 4.0/5 "Efficient, Feature-Rich with Minor Hurdles" What do you like about Diligent Boards? I find that board material preparation is easy and quick with Diligent Boards. The reports generated from completed questionnaires are really useful. BA Brooke A. Enterprise (\> 1000 emp.) 4.5/5 "Effortless Board Book Creation with an Intuitive Interface" What do you like about Diligent Boards? The user interface is very easy to use. I can create my Board books in a matter of minutes and edits or replacing documents is extremely easy. It do ##### 4. Efficiency Users value the **enhanced efficiency** of Diligent Boards, streamlining board prep and document management effortlessly. [ See 57 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1440491&qs=pros-and-cons#reviews) See Related User Reviews ![Carrie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie D.") CD Carrie D. 4.0/5 "Efficient, Feature-Rich with Minor Hurdles" What do you like about Diligent Boards? I find that board material preparation is easy and quick with Diligent Boards. The reports generated from completed questionnaires are really useful. GR Gomez R. Mid-Market (51-1000 emp.) 4.5/5 "Exceptional Security and Seamless Integrations Boost Productivity" What do you like about Diligent Boards? It has seamless security and access control features through end-to-end encryption of data. This helps us focus on important issues as our data is nev ##### 5. Features Users appreciate the **intuitive interface and comprehensive features** of Diligent Boards, enhancing efficiency and security. [ See 54 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445376&qs=pros-and-cons#reviews) See Related User Reviews ![Carrie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie D.") CD Carrie D. 4.0/5 "Efficient, Feature-Rich with Minor Hurdles" What do you like about Diligent Boards? I find that board material preparation is easy and quick with Diligent Boards. The reports generated from completed questionnaires are really useful. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "secure communication tool" What do you like about Diligent Boards? The watermark feature is useful because when you share something, others can easily see who created it. ### 5 Cons or Disadvantages of Diligent Boards ##### 1. Document Management Users find the **document management system inconvenient** due to limited offline access and mobile application issues. [ See 23 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445804&qs=pros-and-cons#reviews) See Related User Reviews ![Carrie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie D.") CD Carrie D. 4.0/5 "Efficient, Feature-Rich with Minor Hurdles" What do you dislike about Diligent Boards? When I upload a document to a meeting in the portal, I just want it to upload when I drag and drop, I don't want to hit a 'confirm' button. Too much c ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "secure communication tool" What do you dislike about Diligent Boards? It is difficult to work with documents that have watermarks. ##### 2. Navigation Difficulty Users find **navigation difficult** in Diligent Boards, suggesting improvements for a more intuitive and user-friendly experience. [ See 23 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1446407&qs=pros-and-cons#reviews) See Related User Reviews SZ Susan Z. Enterprise (\> 1000 emp.) 4.0/5 "Diligent - Solid Tool, Easy to Use but Hard to Search" What do you dislike about Diligent Boards? There is some room for improvement. The search function could be a lot better - it’s not always easy to find older materials or specific references in KM Kristin M. Enterprise (\> 1000 emp.) 4.5/5 "Intuitive Board Portal" What do you dislike about Diligent Boards? In the legacy OneClick, it was easy to build a book by dragging a folder full of individual documents and selecting the option to make each document a ##### 3. Lack of Features Users criticize the **lack of features** in Diligent Boards, particularly offline access and customization options. [ See 22 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1445421&qs=pros-and-cons#reviews) See Related User Reviews SZ Susan Z. Enterprise (\> 1000 emp.) 4.0/5 "Diligent - Solid Tool, Easy to Use but Hard to Search" What do you dislike about Diligent Boards? There is some room for improvement. The search function could be a lot better - it’s not always easy to find older materials or specific references in ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Mid-Market (51-1000 emp.) 4.5/5 "Industry Leader" What do you dislike about Diligent Boards? Cost and some missing features such as the absence of certain features like video integration, delayed questionnaire scheduling, and placeholder names ##### 4. Limited Functionality Users express frustration over **limited functionality** in Diligent Boards, wishing for enhanced features and customization options. [ See 19 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1442039&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Mid-Market (51-1000 emp.) 4.5/5 "Industry Leader" What do you dislike about Diligent Boards? Cost and some missing features such as the absence of certain features like video integration, delayed questionnaire scheduling, and placeholder names ![Jenni H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenni H.") JH Jenni H. Mid-Market (51-1000 emp.) 5.0/5 "Diligent's Board Effect" What do you dislike about Diligent Boards? Diligent's Board Effect can be clunky to use, especially regarding the agenda creation portion. Very difficult to get the fonts right, and there are n ##### 5. Slow Performance Users experience **slow performance** with Diligent Boards, particularly during file uploads and on the mobile app. [ See 18 mentions ](https://www.g2.com/products/diligent-boards/reviews?filters%5Bsentiment_snippet%5D=1441511&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient Board Management with Strong Security, but Sync Issues for Smaller Organizations" What do you dislike about Diligent Boards? Diligent Boards has syncing problems, which consistently disrupt the board meetings Non profit organizations and small enterprises struggle to maint SZ Susan Z. Enterprise (\> 1000 emp.) 4.0/5 "Diligent - Solid Tool, Easy to Use but Hard to Search" What do you dislike about Diligent Boards? There is some room for improvement. The search function could be a lot better - it’s not always easy to find older materials or specific references in ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 4/23/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Effective and User-Friendly Experience" 5/5 What do you like best about Diligent Boards? I like how this software makes work load easier. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? Because I enjoy the platform, I do not have anything that I don't like about Diligent Boards. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? I appreciate how Diligent Boards sends notification when an issue is resolved. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Jenni H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenni H.") JH Jenni H. Executive Assistant Mid-Market (51-1000 emp.) 8/14/2025 "Diligent's Board Effect" 5/5 What do you like best about Diligent Boards? As a non-profit organization, utilizing Diligent's Board Effect platform helps keep board materials streamlined and up-to-date. It is easy to use and, best of all, accessible to blind and low vision users. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? Diligent's Board Effect can be clunky to use, especially regarding the agenda creation portion. Very difficult to get the fonts right, and there are not many options. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? The minutes and AI additions are great; however, I cannot get my company on board with the added price since we are a non profit. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") TF Verified User in Financial Services Mid-Market (51-1000 emp.) 8/19/2025 "Industry Leader" 4.5/5 What do you like best about Diligent Boards? Ease of Use Users consistently praise Diligent Boards for its intuitive interface and user-friendly design, which simplifies navigation and reduces the learning curve. Enhanced Security Diligent is ISO 27001 certified and has passed SOC 1 Type 2 audits for nine consecutive years, ensuring top-tier protection for sensitive board materials. Efficient Document Management The platform allows for seamless uploading, organizing, and accessing of board books and meeting materials—both online and offline. Real-Time Collaboration Features like secure messaging, shared annotations, digital signatures, and voting tools enable effective communication and decision-making among board members. Mobile Accessibility Diligent offers responsive mobile apps for iOS and Android, allowing board members to access materials and participate in meetings from anywhere. Exceptional Customer Support Users report highly responsive and knowledgeable support available 24/7 in multiple languages, which is especially helpful during onboarding and troubleshooting. Training and Onboarding Unlimited training options, including one-on-one and group sessions, help new users quickly become proficient with the platform. Governance and Compliance Tools The software supports better governance through tools like D&O questionnaires, audit trails, and secure document sharing, which help meet regulatory requirements. Integration Capabilities Diligent can integrate with existing document management systems, reducing duplication of work and improving workflow efficiency. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? Cost and some missing features such as the absence of certain features like video integration, delayed questionnaire scheduling, and placeholder names for uploaded files. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? Security of sensitive information, inefficient paper-based processes, and lock of mobile accessibility. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Mid-Market (51-1000 emp.) 4/23/2026 "User-Friendly, Logical, and Secure with Strong Permission Controls" 4/5 What do you like best about Diligent Boards? user friendly interface; logical solution; multiple layers of security control and permission control; Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? Didn't have enough feature innovation often Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? Sharing Board meeting materials securely with our directors Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 4/29/2024 "Modest Learning Curve & Good Support" 4/5 What do you like best about Diligent Boards? The basic functions of the product are generally easy to learn and use, so the upfront learning curve time is not too involved. Product support (e.g., for administrative functions) is always solid with pretty quick turnaround when you have a question. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? I do wish there was more automation of some of the routine tasks. Also, some of the more advanced features can at times be confusing to learn and I sometimes find myself reaching out to their support team as I don't want to make a very consequential mistake on something I was unclear about. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? Diligent Boards provides data security for delivery of Board materials to our Board members, as well as a relatively user-friendly experience for them as well. Review collected by and hosted on G2.com. Show More 8/1/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Mid-Market (51-1000 emp.) 4/23/2026 "Love the Books—All Good Overall" 5/5 What do you like best about Diligent Boards? I like to use the Books and export to PDF, Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? Directors no more receiving notifications when book is been updated Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? Helping with Building Books Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 8/19/2025 "Diligent makes it easy to share board materials" 5/5 What do you like best about Diligent Boards? I use Diligent to prepare for 14 board and committee meetings each year. The best feature of Diligent Boards is the ability to update documents in real time. The product updates continue to provide great new options, such as drag and drop for manipulating uploaded docs. Questions are answered quickly by Customer Support. It is easy to learn and use. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? There isn't anything I don't like about Diligent! Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? Diligent Boards ensures that our board members have the most up-to-date meeting materials without needing to provide pdfs or printed copies that are obsolete when changes are made, saving staff time to focus on real issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Annemarie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annemarie R.") AR Annemarie R. Executive Coordinator Small-Business (50 or fewer emp.) 8/19/2025 "Diligent has helped us streamline our board meeting process" 4/5 What do you like best about Diligent Boards? Easy to build a book and work on documents prior to publishing. We like the ease of managing users and their capabilities. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? We use the resource center to hold documentation - recently we deleted a file and found out there isn't a way to recover. when deleting files from the resource center it would be good to have a message that pops up to say "are you sure, file is not recoverable" Also in the resource center, it would be nice to have subtabs of tabs. Renaming files in resource center would be helpful as well. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? it helps keep materials confidential Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AC Arturo C. Sub-Director Enterprise (\> 1000 emp.) 9/3/2024 "It has been a pleasant experience as the administrator of the Televisa site." 5/5 What do you like best about Diligent Boards? It is of vital importance to keep the Advisors informed through this Diligent tool, so robust in alternatives for informing and security in the information. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? For the needs of our company, we have no negative comments towards Diligent. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? Up until this time, we have not had any significant problems in this regard, which benefits the flow of information from Advisors. Review collected by and hosted on G2.com. Show More 8/19/2025 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Kari M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kari M.") KM Kari M. Administrative Officer Small-Business (50 or fewer emp.) 8/19/2025 "Very User Friendly" 4.5/5 What do you like best about Diligent Boards? Building books is efficient and easy to navigate. The ability to customize user access and voting requirements has been very beneficial. Review collected by and hosted on G2.com. What do you dislike about Diligent Boards? Finding a downside to the software is difficult. Perhaps the cost. Review collected by and hosted on G2.com. What problems is Diligent Boards solving and how is that benefiting you? Diligent helps manage our Board of Directors meetings, votes, and the Resource Center maintains all of the necessary documents and literature in one convenient and organized place. Review collected by and hosted on G2.com. 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